The job description of an Office Coordinator Receptionist is to handle the Receptionist and office coordination role simultaneously. The professional will coordinate various office tasks and also handle the front desk management tasks like answering phones, receiving visitors, and scheduling meetings. Various other roles and responsibilities mentioned on the Office Coordinator Receptionist Resume include – taking notes and transcribes, directing visitors to the appropriate person, providing basic information to visitors, ordering front office supplies, updating calendars and meetings, arranging travels and accommodations, and performing clerical tasks like filing and photocopying.
A well-drafted resume should highlight qualifications such as – proficiency with MS Office Suite, experience working with all types of office equipment, strong verbal and written communication skills, professional appearance and attitude, and customer service attitude. Formal education needed for this employment includes a high school diploma or further.
Summary : Responsible for promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.
Skills : Customer Service, Ability to work under pressure.
Description :
Answered phones, scheduled appointments, completed patient referrals and documentation in a timely manner.
Completed all registration activities, checked-in to checked-out, obtained and maintained current demographics and insurance information.
Managed office correspondence, medical record documentation, and process medical records requests.
Constantly required to maintain a stationary position behind a computer.
Frequently required to move about inside the department.
Constantly required to communicate telephonically and face to face with colleagues and customers.
Constantly required to operate a computer and telephone.
Summary : As a Medical Office Receptionist greet and assist patients and/or visitors in person or via telephone in a professional and courteous manner. Enter patient demographic and insurance information into the computer; completes filing/scanning and record maintenance tasks; and retrieves patient records for clinical staff and physicians.
Skills : Dependability, Familiarity with Microsoft Office.
Description :
Answered all incoming calls and forwards callers to the proper party.
Obtained and relayed accurate messages in a timely manner.
Retrieved answering service messages and forwards to the appropriate providers or staff members.
Used interpersonal skills to present a professional image and communicate effectively in person and via telephone or email.
Scheduled new and returning patient appointments and manages clinic provider appointment schedules as directed by office manager/supervisor.
Collected applicable co-pays from patients; electronically posts the payment to the patient's account.
Balanced cash drawer; tracks petty cash usage.
Scanned/filed patient information into the medical records.
Experience
10+ Years
Level
Senior
Education
BS
Office Coordinator Receptionist/Health System Resume
Summary : As an Office Coordinator, Coordinates and performs a variety of administrative, medical secretarial, and/or operational support duties. Provides support for any position within Health Services as directed by Office Manager.
Skills : Written and verbal communication skills, Customer service.
Description :
Ability to remain calm in an emergency and/or stressful situations and gives everyone a feeling of confidence that the situation is under control.
Organized and directed the patients visits, gathering appropriate data relative to the visit.
Greeted ALL patients warmly with a smile.
Participated in the orientation of new personnel, when appropriate.
Able to follow directions, both oral and written, and work cooperatively with other healthcare team members.
Demonstrated creativity in solving problems and looking at situations in new and innovative ways, attempting to consider the viewpoint of others.
Consistently followed the policies and procedures of the organization.
Filled in telephone message sheets in detail and gives to triage personnel.
Objective : Over 2 years of experience as a coordinator.Responsible for resolving routine to complex inquiries or problems, completing charge entry, batching bills on a daily basis, and resolving a variety of related data and information issues.
Skills : Problem Solving Skills, MS Word.
Description :
Responsible for handling front office reception and general administrative duties.
Served visitors, vendors, and other outside guests by greeting, welcoming, and directing them appropriately.
Notified facility personnel of visitors arrival.
Maintained security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
Kept track of inventory and work with supply vendors to ensure a well-stocked office.
Answered and transferred telephone calls or take messages.
Handled facility inquiries and provide general information.
Sorted and delivered incoming mail and send outgoing mail.
Summary : Administrative Receptionist (AR) performs receptionists and clerical duties in the Patient Care Administrative Suite. To perform basic secretarial functions under supervision works in collaboration with Executive Secretary for completion of clerical assignments, reports, and special projects as assigned.
Skills : Interpersonal skills, Listening skills, Ability to work under pressure.
Description :
Greets and checks-in patients scheduled for imaging services; register demographic information and processes payment plans and copays.
Answered phones and handles call in an efficient and friendly manner.
Acted as a liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information.
Maintained front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up.
Ordered office supplies as needed.
Maintained supply of patient information sheets.
Pushed imaging via electronic interfaces.
Completed confirmation calls and provides preparation instructions to the patient.
Experience
10+ Years
Level
Senior
Education
BS
Office Coordinator Receptionist/Patient Service Specialist Resume
Objective : Under the direction of the Clinic Manager, this position registers patients while ensuring accurate and timely processing of all accounts including the processing of paperwork for patient appointments.
Skills : MS Word, Excellent Communication Skills.
Description :
Ability to multi-task, provide quality customer service, prioritize, and critical thinking.
Demonstrated competency in the performance of job-related skills appropriate to his/her customer populations and departmental services.
Responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out, and insurance verification process.
Answered telephones, relays messages, and greets visitors/patients.
Knowledge of commonly-used concepts, practices, and procedures.
Relied on instructions and pre-established guidelines to perform the functions of the job.
Demonstrated competencies in customer service and an understanding SimonMed Imaging code of conduct and culture.
Experience
2-5 Years
Level
Executive
Education
BS
Office Coordinator Receptionist Resume
Objective : As a Patient Service Specialist demonstrate positive customer service and quality commitment skills through timely and courteous assistance of all phone calls and walk-in visitors to the clinic. Serves as liaison between patient and medical support staff.
Assisted in scheduling and maintaining customer orders.
Supported project control and coordination between engineering staff and customers.
Supported documentation and data management required by engineering for customer deliverables.
Supported with the customer contact for scheduling and account expediting.
Developed and Initiated various reports for department management.
Supported the HOM/Lean program.
Communicated with internal and external customers
Received and directed all Incoming calls (as needed)Assist receptionist position(as needed).
Ability to work independently in a fast-paced business environment.
Detail-oriented with outstanding communication skills, verbal and written.
Experience
2-5 Years
Level
Executive
Education
BS
Office Coordinator Receptionist Resume
Objective : Over 3 years of experience as a Service Specialist. Proactively manages the needs of patients and visitors in the waiting areas, seeking opportunities to interact with patients by actively greeting patients when appropriate, resolving patient issues, and providing service recovery.
Skills : Customer Service Skills,Adaptability.
Description :
Served or assisted as a receptionist to the building, answering phone calls, and providing information and assistance to callers.
Assisted with the copying and distribution of documents and other materials for administrative and clerical staff.
Assisted in distributing incoming mail appropriately.
Performed clerical duties for other staff as requested.
Worked in standard office and school building environments.
Ability to work outdoors during outdoor student activities.
Ability to communicate both verbally and written with others inside and outside of the organization for the purpose of giving and obtaining information.
Experience
2-5 Years
Level
Executive
Education
BS
Office Coordinator Receptionist/Cosner Resume
Objective : To provide administrative support in the clinic setting to patients and families, members of the care team, and administrative leaders to ensure the smooth operation of the medical office.
Skills : Familiarity with Microsoft Office, Problem-solving.
Description :
Interfaced with patients, family members, physicians, visitors, and other guests in a courteous and professional manner.
Registered patients in the Practice Management Information System (PMIS), obtaining and/or verifying all relevant demographic and insurance information to ensure the timely and accurate processing of claims.
Reviewed electronic eligibility verification responses to ensure insurance coverage is in effect for all insured patients.
Presented patients with appropriate paperwork based upon appointment type and registration status.
Monitored the reception area and keeps patients, family members, visitors, and Associates, at all times, informed of schedule adjustments.
Maintained a neat and orderly waiting area.
Courteously answered all incoming phone calls.
Experience
2-5 Years
Level
Executive
Education
BS
Office Coordinator Receptionist Resume
Objective : As a Patient Service Specialist, provide a range of entry-level intake and associated services pertaining to admitting patients. Facilitate patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support.
Skills : prioritizing, Multitasking.
Description :
Ability to read and interpret documents and the ability to write routine reports and correspondence.
Ability to calculate basic mathematical equations related to essential job duties.
Ability to use problem-solving and critical thinking skills to identify, interpret, and access appropriate resources in patient-specific scenarios.
Ensured that proper authorization or referral is collected from the patient.
Prepared and ensured the completeness of the patients electronic medical records.
Marked arrival time of patients in office and make sure that patients are seen on time.
Maintained the general appearance of the waiting room or reception area.
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