Office Receptionist Resume Samples

The job duty of an Office Receptionist is to receive visitors at the front desk and also handle the front desk operations. The most common work activities depicted on the Office Receptionist Resume include the following – receiving visitors and providing them the needed information, answering calls and routing the incoming phone calls; receiving and sorting mail, ensuring all office supplies are well-maintained; arranging and keeping front desk area clean and neat; providing basic and accurate information in-person or through phone; maintaining office security, and arranging travel accommodations.

Those interested in rendering front office reception duties must depict on the resume the following skills – hands-on experience with office equipment; professional appearance and attitude, multitasking skills, the ability to operate MS Office and office management software; and strong customer service skills. A high school diploma is enough to work at this level.

Office Receptionist Resume

Headline : Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as collaborative team member.

Skills : Massage Therapy, Communications, Customer Service, Computers, Switchboard, Excel.

Description :

    1. Proficient in scheduling appointments for multiple providers.
    2. Responsible for posting to accounts receivable and collecting payments.
    3. Assist in implementation and establishment of updated computer system.
    4. Accountable for medical history release credentials and organization.
    5. Experience with copays as well as referrals.
    6. Selected to create various office documents and spreadsheets.
    7. Trained in documenting, creating, organizing, and filing patient charts, including electronic records.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Undecided Transfer


Front Office Receptionist Resume

Objective : Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; strong work ethic, professional demeanor and great initiative; eager to bring my strong administrative skills to a growing company who needs top-level support.

Skills : Customer Service, Computer Knowledge, Typing, Phone Answering, Microsoft Office 2013 Programs, Administrative/ Secretary Work.

Description :

    1. Handled, processed and distributed confidential patient information.
    2. Located, checked in and pulled medical records for appointments and incomplete patient charts.
    3. Managed insurance records, patient charts, payments, set appointments.
    4. Organized charts regularly in accordance with hospital's policy and procedures.
    5. Prepared folders and maintained records of newly admitted patients.
    6. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
    7. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS In Ladies Ministries


Medical Office Receptionist Resume

Headline : Administrative Assistant experienced at registering patients, scheduling appointments and recording and filing patient medical records. With experience supporting 6 physicians in a busy medical office. Expertise includes verifying insurance coverage, records reviews and schedule maintenance.. ICD-9, coding expertise and some training on ICD-10. Familiar with commercial and private insurance carriers.

Skills : Office Receptionist, Office Manager.

Description :

    1. Recorded and filed patient data and medical records.
    2. Strictly followed all federal and state guidelines for release of information.
    3. Wrote clear and detailed clinical phone messages for physicians.
    4. Acquired insurance authorization for procedures and test ordered by the attending physician.
    5. Completed registration quickly and cordially for all new patients.
    6. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
    7. Confirmed patient information, collected copays and verified insurance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Office Receptionist/Administrative Coordinator Resume

Summary : Seeking a position in a progressive, forward thinking company, with the ability to establishing a customer friendly environment to further the companies demand and needs while being aggressive in todays competitive workplace.

Skills : Operate office equipment such as fax machines, copiers,.

Description :

    1. Working at the reception desk and communicating with patients and providers.
    2. Scheduling, canceling, and rescheduling patient appointments.
    3. Reminding patients of upcoming appointments and tracking missed appointments.
    4. Answering multiple telephones and accurately documenting messages.
    5. Forwarding telephone calls and appropriately and following up on return calls.
    6. Insurance verification and verification of patient demographics.
    7. Filing medical records and retrieving medical records and delivering to appropriate providers or department.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master of Science

Dental Office Receptionist Resume

Summary : Exceptionally hardworking and focused Entry Level Receptionist with a superior work ethic and customer service skill set. Able to represent your company and greet guests with a professional and cherry personality.

Skills : Microsoft office, outlook, outlook, Multi-Line Phone System.

Description :

    1. Provided proper phone etiquette with customers and other businesses.
    2. Patiently and carefully listened while customers placed orders to ensure correctness the first time.
    3. Regularly communicated with all delivery drivers to direct them to restaurants, customers' homes, and businesses.
    4. Managed and organized a computer system with mapping to efficiently and quickly deliver food to customers and businesses.
    5. Properly handled all the cash from each day and deposited to the bank for my boss.
    6. Distributed checks to employees each week.
    7. Organized the employee's work schedule each week.
    8. Effectively communicated with all of my managers and updated them on important information when they were working out of town.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate Of Arts In Business

Office Receptionist III Resume

Summary : Providing administrative assistance and serving the community as well as the nation. Demonstrating the crossed trained, military core values within all positions. Increased professional growth with a well-rounded exposure to different community involvements.

Skills : Microsoft Office, Time Management, Telephone Skills, Bilingual.

Description :

    1. Managed office employee calendars, client scheduling, and incoming customers Prepared presentations and marketing tools of products for customers and staff to demonstrate.
    2. Responsible for daily operations of opening and closing of office, answered high call volume using multi-phone line.
    3. Managed a well-organized office using electronic and hardcopy reporting.
    4. Inventory specialist of office supplies, invoices for billing department, ordering and receiving of items for daily operations.
    5. Prepared daily meeting reports and manage results delivered to staff.
    6. Daily operations of documentation entered into QuickBooks system for disbursement.
    7. Assisted with accounting procedures customer payments and billing statements issued.
    8. Processed insurance collections after completion of project and obtain customer survey.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certification

Office Receptionist II Resume

Objective : The last five years I have been a personal care giver in a facility and in personal home settings. Drive clients to and from appointments if needed. Cook their meals and perform daily chores as per needed.

Skills : Microsoft Word.

Description :

    1. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    2. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    3. Transmit information or documents to customers, using computer, mail, or fax machine.
    4. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
    5. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
    6. Take orders for merchandise or materials and send them to the proper departments to be filled.
    7. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Public Health

Night Office Receptionist Resume

Summary : Over 7 years of experience in Property and Casualty Insurance. Have experience in Property and Casualty insurance sales, underwriting support for commercial lines of business (Auto Liability, General Liability, and Workers Compensation), and in premium audit. Additionally, possess advanced knowledge and understanding of the accounting cycle, financial analysis, and risk financing. Bilingual in Spanish. Entrepreneurial experience and skills.

Skills : Insurance Underwriting, Underwriting, Auto Finance, Insurance-Sales/Customer Service, Office Administration, Finance, Accounting, Commercial Insurance, Property & Casualty.

Description :

    1. Answered, screened, and transferred phone calls using a multi-line switchboard.
    2. Maintained office appearance and in accordance to holidays.
    3. Prepared conference rooms for depositions and customer visits.
    4. Disbursed settlement checks to physicians and customers.
    5. Explained in detail the settlement structure payment to customers.
    6. Imputed new cases into Abacus Law and created file numbers.
    7. Assisted legal assistant and office manager with administrative tasks as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS In Finance

Office Receptionist/Warehouse Resume

Summary : Dedicated Office Receptionist with outstanding telephone, scheduling, and documentation skills. Demonstrated five years of client/customer contact of all demographics. Driven self-starter who can work both independently and as a part of an effective team.

Skills : Strong management skills.

Description :

    1. Answer multiple telephone lines, direct calls, and take messages for client enrollments, inquiries, and processing payments.
    2. Communicate with customers, employees, and other individuals with thorough answers and information regarding the company.
    3. Disseminate or explain information and address complaints.
    4. Entering and keeping confidentiality with students' personal information into the Kansas Division of Motor Vehicle Portal to process licenses.
    5. Maintain and update filing mailing and database systems- both manually and using a computer.
    6. Review files, records, and other documents to obtain information to respond to requests.
    7. Operate office machines, such as photocopiers/scanners, voicemail systems, and personal computers.
    8. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates Of Science

Lead Office Receptionist Resume

Objective : Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 6 years in retail. In addition, experienced in an office setting as an inside sales representative. Areas of expertise include inside sales, marketing and exceptional customer service.

Skills : Customer Service, Inside Sales.

Description :

    1. Answer telephones, direct calls, and take messages.
    2. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
    3. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
    4. Complete and mail bills, contracts, policies, invoices, or checks.
    5. Complete work schedules, manage calendars, and arrange appointments.
    6. Compute, record, and proofread data and other information, such as records or reports.
    7. Inventory and order materials, supplies, and services.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Dental Office Receptionist Resume

Headline : Highly qualified Office Receptionist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Inventory management, Excel, Word Processing, Email.

Description :

    1. Greeted all patients as they entered the office and again upon leaving.
    2. Answered phone calls, managed faxes, received cases and sent out lab-work as needed.
    3. Made appointments for patients both in person and over the phone.
    4. Made routine monthly recalls for follow-up visits, yearly/monthly check-ups, and deliveries as needed.
    5. Managed patient records, created new files and filed charts daily while pulling charts for the upcoming day.
    6. Managed both accounts payable as well as receivable daily.
    7. Made use of office equipment daily (ex: fax, computer, copier, scanner).
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Fine Arts

Office Receptionist Resume

Headline : To obtain a position that will enable me to use my strong organizational skills, educational background, my knowledge and understanding of the market and my ability to work well with people.

Skills : People Skills, Computer Skills, Telephone Skills, Leadership Skills, Team-Work Skills, care credit/infinity, very organized.

Description :

    1. Greeted all patients as they entered the office and again upon leaving.
    2. Was the first point of contact for the office.
    3. Answered phone calls, managed faxes, received cases and sent out lab-work as needed.
    4. Made appointments for patients both in person and over the phone.
    5. Made routine monthly recalls for follow-up visits, yearly/monthly check-ups, and deliveries as needed.
    6. Managed patient records, created new files and filed charts daily while pulling charts for the upcoming day.
    7. Managed both accounts payable as well as receivable daily.
    8. Made use of office equipment daily (ex: fax, computer, copier, scanner).
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Media Design