The on-Road Supervisor is responsible for supervising the day-to-day performance of service providers to ensure quality service, maintain compliance with environmental, health, and safety requirements, and improve performance. Other accountabilities are listed on the On Road Supervisor Resume as – encouraging sales to lead participation through maintaining mutually beneficial customer relationships, participating in the development and implementation of work process plans, managing and working with on-road employees to maximize efficiency, and ensuring that packages are delivered safely, and reviewing work processes, and schedules, and monitoring costs to budgets.
Hiring employers prefer to hire those with the following competencies – the ability to apply legal, regulatory, and safety compliance knowledge to reduce company risk; knowledge of policies and procedures to situations and operations in a business area, knowledge of the company structure, and operations to solve problems, and knowledge to evaluate labor markets. A bachelor’s degree and DOT certification are basic qualifications.
Summary : On Road Supervisor is responsible for maintaining the quality of service provided by the fleet of vehicles and drivers.
Skills : Hazardous Material Designated Responder, Communication Skills.
Description :
Responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements.
Encouraged sales lead participation through maintaining mutually beneficial customer relationships; responds to customer concerns; uncovers business development opportunities; and creates a customer-focused work environment.
Managed services providers and other hourly employees.
Manage and work with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner.
Balanced Scorecard and Quality Improvement Process to track performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides.
Maintained operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes and schedules, and monitoring costs to budget.
Personally took it upon myself to uplift my drivers by performing a daily morning meeting where we discuss how we can do better than we did the day before.
Experience
10+ Years
Level
Senior
Education
Bachelor's Of Arts In History
On Road Supervisor Resume
Objective : As an On-Road Supervisor, responsible for Receiving numerous promotions and upgraded location transfers during my career, including promotions into various supervisory, operational, and business management positions. Beginning in 2004 and working annually through the present time as a UPS Manager, I was selected to work with the United Way to raise money for their various charities.
Skills : Powerpoint, Risk Management.
Description :
Managed and worked with on road employees maximizing efficiency and ensure safe and timely package delivery.
Utilized the Balanced Scoreboard and Quality Improvement Process to track employee performance.
Performed risk management and safety audits.
Conducted employee performance evaluations and resolved any performance issues with employees.
Applied legal, safety and regulatory compliance knowledge to reduce company risk.
Executed daily dispatch plans.
Performed and completed on-road supervision and audit rides.
Experience
2-5 Years
Level
Executive
Education
Business Administration
On Road Supervisor Resume
Summary : On Road Supervisor Professional with extensive experience working for a leading global shipping company. Experienced in sales and account management, conflict resolution, effective communicator, and project leadership. Proven abilities in employee relations and training/development. Client-focused with strong relationship building and planning skills.
Skills : Operations Management, Microsoft Office, Logistics Management.
Description :
Designated HAZMAT first responder for leaking packages, and hazardous materials.
Responsible for managing UPS delivery drivers.
Coordinated daily staffing of drivers, to ensure that all routes are covered.
Reviewed and monitored performance, identify opportunities for improvement and create solutions for success.
Worked directly with customers to ensure satisfaction and resolve issues as necessary.
Worked cross functionally with other departments to achieve the goals of the local center and the company.
Trained drivers in the delivery methods, and administer safety training.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
On Road Supervisor Resume
Summary : To obtain a career with a sustained organization that allows me to use my knowledge and experience in achieving the organizations' mission.
Skills : Forklift Certified, Business Management.
Description :
Managed on-road performance.
Managed the daily dispatch planning of 52 driver routes to ensure loads and tractors are assigned to drivers.
Coordinated driver pick-up volumes to consistently meet departure network schedules.
Responsible for supervising the performance of service providers to maximize day to day proficiencies; ensure packages are delivered in a safe, timely and professional manner.
Utilized Balanced Scorecard and Quality Improvement Process to monitor workgroup performance against business goals.
Collaborated with yard control supervisors, region schedulers to ensure dispatch plans are executed efficiently Train and develop staff- Access employee productivity and provide necessary training for continuous development.
Enforced compliance with environmental, health and safety requirements.
Experience
10+ Years
Level
Senior
Education
A.S. In Business Administration
On Road Supervisor Resume
Headline : On-Road Supervisor knew for being dependable and motivated, with an excellent attendance record. Produces quality work with a strong focus on deadlines and processes. Recognized self-starter who gets along well with co-workers and management. Proven ability to easily adapt to changes in the work environment while providing high-quality results.
Started off as an hourly employee unloading trucks and loading trailers.
Managed employees unloading trucks and loading trailers.
In charged of employee payroll, safety committee, facility audits and hazardous material packages.
Promoted to a full time Dispatcher/On Road supervisor.
Identified opportunities for performance improvements and risk mitigation with the use of Orion, PAS and Telematics applications Maintain Operational Performance-Detect and troubleshoot service inefficiencies, implement plans to improve performance.
Reviewed and analyzed work schedule information to identify opportunities to reduce operational costs.
Conducted audits to ensure full compliance to UPS' policies and procedures.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
On Road Supervisor Resume
Summary : Responsible for Demonstrating a general understanding of ways to identify and measure the current needs of the customer or business; uses the business need to help define the projects requirements.
Skills : Project Management, Processing Skills.
Description :
Planned, developed and supervised 35 drivers and their routes.
Insured all routes are dispatched in accordance with organizational goals for cost, productivity, and safety.
Instructed, audited and disciplined all drivers for safety compliance.
Developed training, action and strategic plans as needed in support of center and division level goals.
Trained new drivers on work methods needed to complete a route independently and efficiently; including defensive driving, customer contact, and organizational methods and processes.
Performed center manager duties and responsibilities on conference calls, in divisional meetings and district reporting in manager's absence.
Key membered of global distribution operations team that coordinated shipments and deliveries.
Experience
7-10 Years
Level
Management
Education
B.S. In Management
On Road Supervisor Resume
Summary : Highly qualified On Road Supervisor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Time Management, Training Skills.
Description :
Managed 25 person driver group with regard to safety training & compliance, service and payroll.
Used various UPS Systems to make adjustments to routes to minimize miles and maximize efficiency.
Trained and qualified new drivers.
Continually trained current drivers in delivery methods and defensive driving.
Monitored on road tracking systems for safety and logistics: following up with drivers.
Trained and developed new service providers.
Ensured service provider provided quality service to customers.
Experience
7-10 Years
Level
Management
Education
BA In Mass Communication
On Road Supervisor Resume
Objective : On-Road Supervisor with a broad background. Including management, customer service, and general warehouse operations. Vast experience in all aspects of loading and transporting materials. Knowledge in International documentation, safety compliance within OSHA standards.
Skills : Certified Medical Assistant, Phlebotomist, And Nursing Assistant.
Description :
Responsible for managing driver groups and the daily operations of the business.
Trained of drivers on proper safe work methods, proper delivery procedures and new area routes.
Ability to resolve daily problems and questions from customers, drivers and other employees.
Responsible for providing discipline and corrective actions to protect the reputation and integrity of the company.
Currently oversaw operations from the unloading of trailers and loading of our package cars, supervise 21-26 drivers and am responsible for their performance, service elements and overall safety.
Completed many corporate schools and am currently cochair of a supervisor work life balance committee.
Staffed daily operation.
Experience
2-5 Years
Level
Executive
Education
GED
On Road Supervisor Resume
Summary : Organized and results-driven professional with 11 years of experience in managing and leading employees in meeting cost-based objectives and productivity-based goals who enjoys a fast-paced environment seeking a Center Assistant Manager position with FedEx.
Skills : Planning Skills, Building Skills.
Description :
Started as a preloader loading trucks, promoted to a driver in which I drove for 20 years, and promoted to an on road supervisor to train new drivers.
Responsible for dispatching, training of drivers, building compliance, and hazardous material response.
Quick learner with the ambition to succeed.
Take pride in my work and enjoy being the best at my job.
Oversaw scheduling for the day-to-day activities of 15 transportation employees as well as an addition 4 employed in a satellite center.
Monitored team performance data to identify and avoid potential risks.
Supervised employees to ensure work is conducted in an efficient and safe manner.
Experience
10+ Years
Level
Senior
Education
Bachelor's
On Road Supervisor Resume
Summary : To obtain a rewarding career in a results-oriented company that seeks an ambitious and career-conscious person, where my broad management skills and knowledge, and education will be utilized toward growth and advancement.
Skills : Detail-Oriented, Training Skills.
Description :
Conducted regular safety training for employees as necessary and provide feedback on safe work methods.
Maintained operational performances.
Developed and implemented efficient and effective work processes, maximizing proficiency and reaching business results.
Completed administrative tasks (i.e., performance reviews, accident reports, service failures, training) in a timely, accurate manner to facilitate the execution of the dispatch plan through the Service Providers.
Used the Balanced Scorecard and Quality Improvement Process to monitor workgroup performance against business goals.
Communicated with customers to respond to service concerns, build relationships, and determine solutions that meet business goals.
Uncovered business opportunities to forward this information to the proper department (i.e., dispatch supervisor, center management, and business development) for follow up.
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