Operations Management Supervisor Resume Samples

The main job purpose of an Operations Management Supervisor is to oversee all activities within a specific department or area of the organization. The job description and duties are listed on the Operations Management Supervisor Resume as – monitoring the efficacy of the department, improving operating processes, reporting to the upper management; planning and executing departmental budgets, overseeing inventory needs and undertaking office management and administration, recruiting quality employees to provide high-quality customer support, motivating and supervising employees, evaluating the performance of the assigned employees, and addressing shortcomings; and improving the work environment and operations of the department.

To ensure success in the field, the following skills are considered essential for the job – proven work experience, experience in implementing operational processes, good working knowledge of operational procedures and policies, strong project management, and administrative management skills; and decision-making skills. While a high school diploma or GED is mandatory, possessing a bachelor’s degree is advantageous.

Operations Management Supervisor Resume example

Operations Management Supervisor Resume

Headline : To obtain an Operations Management Supervisor position that will utilize my skills, abilities, and experience to contribute to the company's success.

Skills : Planning Skills, Creative Skills.

Description :

    1. Handled customer concerns and messages in regards to package issues.
    2. Worked remotely from home at different times during these 6 years.
    3. Handled customer concerns and received and created reports electronically.
    4. Dispatched drivers to pickup or deliver packages from orders coming in throughout the day.
    5. Created spreadsheets and reports for manager.
    6. Researched and found missing packages or mis-loaded packages and dispatch correct driver to retrieve.
    7. Assisted On Road Supervisor and Managers with difficult issues and satisfy customers in a timely manner.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Degree


Operations Management Supervisor Resume

Objective : Seeking a full-time Operations Management Supervisor position where strong skill sets including: leadership, teamwork, communication, multitasking, creativity, problem solving and technical abilities will create solutions for complex operating challenges.

Skills : Mentoring, Continuous Improvement, Scheduling, Operations Management,Training, Microsoft Suite.

Description :

    1. Supervised and direct hourly workforce and coordinate all administrative activities pertaining to that responsibility (i.e. performance reviews and related documentation, attendance and conduct administration).
    2. Performed administrative activities such as paying employees, verifying completion of inspection reports, conducting safety conversations, and compiling other reporting as required.
    3. Enforced rules, policies, practices, and procedures that are passed down from upper management.
    4. Maintained an awareness of the condition of operating equipment.
    5. Troubleshoot equipment failures and arrange equipment repairs through the appropriate maintenance personnel.
    6. Met and exceed manager's expectations and company quotas or work completion.
    7. Accurated and exceptional at record keeping and organizational skills to help center run efficiently.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS In Industrial Technology


Operations Management Supervisor Resume

Summary : A highly qualified Operations Management Supervisor Professional with cross-functional expertise in business management operations, teaching/instructing, compliance management, law enforcement administration, and organizational leadership. Experienced in program development, with an in-depth knowledge of strategic operating procedures.

Skills : Excel, Communication, Microsoft Office, Minitab, Public Speaking.

Description :

    1. Assisted in the planning and management of all phases of the daily operations in the center.
    2. Interpreted, applied and implemented policies and procedures to accomplish the mission of the organization.
    3. Participated in management decisions and supervised staff.
    4. Had administrative decision making latitude and served in a leadership role with the freedom to act on and implement the decisions made.
    5. Utilized authority and accountability delegated by the manager when responding to inquiries, resolving complex problems or issues from clients.
    6. Responsible for recruiting/selecting temporary office personnel.
    7. Performed other human resource duties as required.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Doctor Of Business Administration

Operations Management Supervisor Resume

Summary : To add value and drive to improve the lives of the community, to be an agent of change and start a career that is going to make a positive difference for the future.

Skills : Inventory Management, Material Handler Operator, Familiar with Microsoft Word, Excel Spreadsheet, Powerpoint Presentation, Windows Administration, Computer Helpdesk Specialist.

Description :

    1. Met or exceeded all established standards for accuracy and productivity.
    2. Ensured that all department and/or corporate policies and procedures are communicated, understood, and adhered to.
    3. Established and promoted a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.
    4. Implemented employee personal development plans as required to ensure the continuing professional growth of department personnel.
    5. Ensured that all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their development.
    6. Established and maintained an aggressive cross-training program within the department to promote development, enhance flexibility, and ensure backup coverage of vital functions and processes.
    7. Functioned as an effective liaison and advocate on all levels to ensure that employee, department, and corporate needs are addressed in a timely and productive manner.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor In Business Management

Operations Management Supervisor Resume

Headline : Responsible for Proactively promoting and leading safety initiatives in all phases of operations and in compliance with DOT, State, and Company standards.

Skills : Planning Skills, Office Management.

Description :

    1. Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate, and OSHA requirements.
    2. Responded to sensitive and or controversial issues that required high level public relations and interpersonal skills.
    3. Independently managed all Saturday Air operations at the facility and was responsible for the dispatching and scheduling of driver routes, as well as selecting/recruiting temporary office personnel.
    4. Promoted safety through various means such as safety contacts, safety tours, incident investigations and follow-ups, safe job procedure reviews and revisions, energy control procedure reviews, and equipment condition inspections in addition to completely committing to the safety culture as well.
    5. Ran dad to day operations, manage drivers time and safety.
    6. Entered daily stats on national server.
    7. Responded to hazardous materials spills on the road or in the center.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate's

Operations Management Supervisor Resume

Headline : As an Operations Management Supervisor, responsible for Supervising, scheduling, training, and developing front-line employees performing work in the areas of construction, maintenance, appliance repair, and customer and administrative support.

Skills : Oral and written communication, Adaptability, Group effectiveness.

Description :

    1. Supervised Battalion Staff of 14 people.
    2. Managed the daily operations of a 244 Soldier Military Intelligence Battalion.
    3. Responsible for providing support to tactical Human Intelligence, Surveillance, Counterintelligence, Interrogation, Multi-functional Collection and Exploitation and Signal Intelligence Operations.
    4. Responsible for coordination of all land, ammunition, schools, training and tasking's for five companies.
    5. Accountable for over $1 million dollars' worth of equipment.
    6. Coordinated and processed training and travel requirements for dozens of schools for a Military Intelligence Battalion.
    7. Managed generation of orders and processed student TDY expenditures.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Operations Management Supervisor Resume

Objective : Dedicated Operations Management Supervisor motivated to maintain customer satisfaction and contribute to company success. Strong customer relationship builder Written and oral communication skills Ability to handle/resolve problems Works well under pressure Reliable, punctual and committed to Excellent guest service skills customer service Proven success in up-selling.

Skills : MS Office, Outlook, Office equipment, Multiline telephones, Filing, Mail distribution.

Description :

    1. SC Composed and drafted all outgoing correspondence and reports for managers.
    2. Oversaw inventory and office supply purchases.
    3. Developed methods to establish and clarify customer objectives.
    4. Effectively managed a high volume of inbound and outbound customer calls.
    5. Gathered and verified all required customer information for tracking purposes.
    6. Defused volatile customer situations calmly and courteously.
    7. Accurately documented, researched, and resolved customer service issues.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS

Operations Management Supervisor Resume

Headline : Seeking an Operations Management Supervisor profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

Skills : Recruiting, Employee Management, Administrative Assistance, Interviewing Skills, Strong Communication Skills, Outstanding Sales Ingenuity, Professionalism, Well Polished Customer Service/Satisfaction, Proficient With All Office Equipment, Impeccable Attendance, Skilled In Multitasking.

Description :

    1. Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
    2. Accountable for coordinated with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
    3. Ensured policy and processes are followed to optimize running costs and maintenance overhead.
    4. Effectively developed and lead employees to increase productivity and morale.
    5. Ensured a safe and productive operation through proper implementation and administration of company policies and procedures.
    6. Created and executed action plans for continuous improvement to align with quality objectives.
    7. Ensured branch productivity through effective work scheduling and planning specifically around preventative maintenance, repair campaigns, and OOS vehicles.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master's In Business Administration

Operations Management Supervisor Resume

Summary : Had experience in food services for the past year. I have been lifeguarded for several years, require CPR and first aid knowledge. Currently employed at ups as a package center associate, on the phone or answering the phone mostly speaking with customers regarding the status of their packages, handling customers over the phone, and dispatching driver info over computer and phone.

Skills : Knowledgable In Cpr And First Aid, Customer Service, Food Services.

Description :

    1. Handled of high value items up to $50,000.
    2. Handled of customer checks.
    3. Used customer service techniques, clerical experience, knowledge of the ups system as well as their computer systems.
    4. Liaised with lateral and higher units to ensure enrollment of students and ensured land and ammunition requirements were forecasted and approved.
    5. Answered customer concerns or complaints.
    6. Covered the customer counter when associate was on vacation.
    7. Assisted customers with all their shipping needs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In Criminal Justice

Operations Management Supervisor Resume

Objective : To obtain a full-time, long-term position at an establishment that is able to fully utilize my level of education and skills as well as allow me to become a valued member of a team. Punctual, reliable, hard-working, and am an exceptionally fast learner. In addition, not only enjoy working with people, but I also have a unique outgoing personality that tends to make the people around me feel both content and motivated.

Skills : MS Office, Oracle, Kofax, Enterprise One, Quickbooks, ACS & ACS People.

Description :

    1. In charged of dispatching 70 drivers everyday for several daily pickups and deliveries.
    2. Edited and sent timecards for 70 drivers every night.
    3. In charged of packages reroute and cancelations.
    4. Prepared daily and weekly reports.
    5. Dealed with problem solving with irate customers while delivering them their packages.
    6. Managed all customer orders through the order management wave process, and carrier specifications.
    7. Managed 70 to 90 full time associates to ensure production, safety, and quality standards are met.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma