Home Care Administrator Resume
Summary : As a Home Care Administrator, responsible for managing partners in the provision of care and services rendered in accordance with professional standards and in compliance with state and federal laws and regulations, supervising Clinical Managers (CMs) and Business Office Managers (BOMs), and also Overseeing all day-to-day operations.
Skills : Managing The Daily Operations, Managing Budgets.
Description :
- Ensured that a Clinical Manager was available during all operating hours.
- Ensured compliance with reporting of OASIS information.
- Ensured that the agency was compliant with all aspects of patient rights, including but not limited to the exercise of rights, transfer and discharge notification, and investigation of complaints.
- Ensured that each patient received a comprehensive assessment upon start of care, treatment, and services with the agency.
- Assumed full-time administrative authority, responsibility, and accountability for day-to-day operations, recruitment and retention, and financial viability of the agency.
- Organized and directed the ongoing functions of an agency's parent or branch location.
- Developed new business opportunities by identifying potential markets for growth within existing territory or expansion into adjacent territories.
Experience
10+ Years
Level
Senior
Education
Business Administration
Home Care Administrator Resume
Summary : As a Home Care Administrator, responsible for Ensuring that care planning is developed, followed, monitored, and adjusted as needed throughout the course of care delivery, and also Ensuring coordination of services among all disciplines throughout the care of patient care delivery.
Skills : Ensuring Quality Care For Clients, Leadership.
Description :
- Monitored and performed follow-ups as needed for regional agencies to ensure the quality of care was provided to patients.
- Served as an active participant, guide, coach, and mentor for all Quality Assurance and Performance Improvement (QAPI) initiatives necessary for agencies assigned to the region.
- Conducted QAPI with branch offices as required by regulations; liaised with branch offices and with the agency Governing board.
- Ensured all requirements were met for infection prevention and control for agencies assigned.
- Conducted job interviews, hired, and retained qualified competent personnel to manage agency operations and to provide services.
- Provided regular performance reviews. Led all aspects of the office’s daily operations, including coordinating client care and intakes.
- Oversaw client and caregiver relationships and worked to build satisfaction and retention.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In Healthcare Administration
Home Care Administrator Resume
Headline : As a Home Care Administrator, responsible for Managing corporate, industry, vendor, referral source, and community relations, and also Managing office financials (e.g. creating billing reports, finalizing invoices), and Directing and monitoring organizational performance improvement activities.
Skills : Communication, Organization, Planning.
Description :
- Corresponded and coordinated with outside referrals (e.g. case manager, physicians, hospice).
- Provided oversight on compliance and policy procedures for home care agencies.
- Completed client intakes and developed appropriate service plans.
- Acted with integrity, professionalism, and confidentiality.
- Supervised the entire organization, including all day-to-day operations, and directly supervised the Clinical Manager.
- Planned, organized, and evaluated operations to ensure the provision of adequate and appropriate care and services.
- Implemented Governing Body directives, and ensured the implementation of organizational policies and procedures as well as the development and implementation of appropriate service policies.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Home Care Administrator Resume
Objective : As a Home Care Administrator, responsible for Loading referral sources and prospects into the CRM, Managing client and caregiver files, ensuring that all documentation is up-to-date and compliant with regulatory requirements, and Collaborating with the Client Success Manager and the recruiting team at the corporate office to continuously improve the recruitment process and ensure that the caregiver pipeline meets the needs of our clients.
Skills : Understanding Of Healthcare Laws And Regulations; Knowledge Of Medical Terminology.
Description :
- Managed all aspects of the recruiting process for the registry, including sourcing, screening, interviewing, and hiring qualified caregivers.
- Collaborated with the franchisees to understand their staffing needs and ensure that the registry had a pipeline of qualified candidates.
- Managed the proprietary recruiting platform, Ally, and ensured that it was up-to-date and accurately reflected the candidate pipeline.
- Matched and placed qualified candidates with families for direct hire.
- Handled service inquiry calls and set up Client Interview appointments within the client's home.
- Scheduled and coordinated caregiver shifts and replacement care when needed.
- Built and maintained relationships with referral sources and prospective clients.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Home Care Administrator Resume
Summary : As a Home Care Administrator, responsible for Establishing and implementing quality standards for patient care monitoring client satisfaction and outcomes on a continual basis, and also Collaborating with a Business Development role to provide referral network credibility.
Skills : Managing The Daily Operations, Managing Budgets.
Description :
- Experienced using recruitment tools and software, such as job boards, social media, and applicant tracking systems.
- Worked independently and as part of a team. Assisted in day-to-day operations.
- Maintained compliance with applicable federal and state accrediting bodies, local rules, and regulations.
- Directed operations to ensure adequate and appropriate care and services.
- Ensured the agency met topline and bottom-line revenue and margin expectations.
- Identified, communicated, and achieved key success metrics for the agency.
- Recruited, coached, and mentored agency staff to ensure retention and employee career growth.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree In Healthcare Administration
Home Care Administrator Resume
Summary : As a Home Care Administrator, Managed a team of 10+ home care administrators and provided ongoing coaching, feedback, and support to ensure the highest level of performance in delivering quality service to clients.
Skills : Organizational, Planning, Understanding Of Healthcare Laws And Regulations.
Description :
- Responsible for Creating marketing materials such as proposals, and presentations.
- Led the weekday morning conference call with team leaders.
- Familiarized all employees, with Agency rules, policies, and procedures.
- Oversaw and managed the caregiving team.
- Ensured appropriate staffing levels are maintained.
- Effectively communicated with clients and their representatives, referral partners, and employees.
- Participated in local industry networking, public relations, and marketing events.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In Healthcare Administration
Home Care Administrator Resume
Summary : As a Home Care Administrator, responsible for Managing payroll for 10+ employees and submitting monthly reports on time and accurately, Assisting with patient care, including personal and nursing as well as home maintenance tasks such as cleaning, laundry, and cooking, and also Providing skilled assistance with basic ADLs (IADLs) when directed to by a physician or other medical practitioner.
Skills : Managing The Daily Operations, Managing Budgets.
Description :
- Responsible for Maintaining accurate records of daily activities, observations, interventions, and assessment data necessary for providing the highest quality care to patients.
- Managed all aspects of the home care industry—from hiring staff to training caregivers to overseeing budgets.
- Worked with clients to coordinate care plans and identify potential issues before they become problems.
- Oversaw all the day-to-day operations of their organization, from scheduling home care visits to monitoring vendors and contractors.
- Effectively communicated company value propositions and differentiated from competitors.
- Responsible for Supervising up to five caregivers at once, ensuring they were following the clients’ individualized plans.
- Managed the day-to-day operations of the office, ensuring that all administrative tasks are completed efficiently and effectively.
Experience
7-10 Years
Level
Management
Education
Business Administration
Home Care Administrator Resume
Headline : As a Home Care Administrator, responsible for Negotiating contracts with prospective customers (HCPs) including pricing models based on services required and negotiated rates with insurance companies when applicable, and also Training HCAs on sales techniques, customer relations skills, effective communication strategies, and other relevant topics related to their job function.
Skills : Managing The Daily Operations, Managing Budgets.
Description :
- Supervised administrative staff, including Staffers, scheduling coordinators, and billing specialists, providing guidance and support as needed.
- Developed and implemented office policies and procedures to improve efficiency and productivity.
- Oversaw the hiring and training of administrative staff, ensuring that they are equipped to perform their duties to the highest standards.
- Managed scheduling for caregivers and clients, ensuring that shifts were filled and clients received the care they needed.
- Handled billing and accounts receivable, working closely with insurance companies and clients to ensure timely payments.
- Responsible for Ensuring all equipment was properly maintained and in good working order before use (e.g., wheelchairs, walkers).
- Responsible for Creating a detailed care plan for each client, outlining the daily schedule of activities and services that would be provided.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Home Care Administrator Resume
Objective : As a Home Care Administrator, managed a team of caregivers, developed care plans, and ensured the highest level of client satisfaction, tracked a record of bringing forth the necessary skills and work ethic to support productivity and efficiency in a busy healthcare environment, and also Adepted in effectively managing day-to-day operations to ensure positive staff morale and patient satisfaction.
Skills : Ensuring Quality Care For Clients, Leadership.
Description :
- Evaluated health care budgets and finances and managed employee schedules.
- Monitored patient files and records and ensured operations followed health care laws or regulations.
- Planned ways to improve patient care.
- Implemented updates to operations to boost efficiency levels.
- Managed relationships with patient care teams.
- Collaborated and communicated with medical staff.
- Used information management systems managing the care of patients in their homes experience in the eldercare industry.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Home Care Administrator Resume
Objective : As a Home Care Administrator, responsible for Coordinating in-service and compliance checks, Participating in the development and implementation of the long-term goals and directions of the company in accordance with policy and procedures, and establishing and maintaining effective working relationships with all segments of the staff, the lay and professional public, Board of Directors, Advisory Board and Medical Director.
Skills : Communication, Organizational, Planning, and Understanding Of Healthcare Laws And Regulations.
Description :
- Managed office inventory and ordered supplies as needed. Assisted with marketing and business development efforts as needed.
- Provided exceptional care to seniors and individuals with disabilities.
- Served as liaison between the governing body and clinical personnel.
- Ensured compliance with all Federal, State, and company regulations and policies.
- Ensured that all practices and policies are carried out in the highest ethical manner.
- Ensured that all Standards of Care and services provided were of the highest quality.
- Ensured recruitment and retention of quality, professional, service-oriented personnel.
Experience
0-2 Years
Level
Entry Level
Education
Business Administration
