A Third Party Collector is an individual who is mandated by creditors to collect the debt from their debtors on their behalf regularly. The job description entails collecting the debt in full without getting involved in any legal proceedings. Even while the duties vary based on the requirements of the creditors, the following are certain core duties listed on the Third Party Collector Resume – keeping track of assigned accounts to identify outstanding debts, planning course of action, locating and contacting debtors to inquire of the payment status, negotiating payoff deadlines or payment plans; and alerting superiors of debtors who are unable to pay.
This position is often difficult and stressful. Hence, those seeking this post should be polite and sensitive towards people while remaining committed to their purpose and persistent. Sense of urgency and excellent communication skills are extremely useful to climb the career ladder. Regarding the educational background, job applicants’ resumes should display at least a high school diploma, further qualification may be necessary for this role as well.
Objective : Self-motivated professional individual seeking to work in a fast paced customer service/sales oriented position. Strong technological background with excellent problem solving skills.
Skills : Microsoft Outlook, Excel, Word, Access & Power Ponit, Typing, Billing & Collection, Management.
Description :
Worked at Van Ru I was required to collect defaulted student loan payments from Oklahoma.
Ordered to do so I would call all numbers provided by the debtor provided when the debtor applied for the loan.
Skiped trace the individual using social security, date of birth, names and any information.
Reached an agreement I would set up either a payment plan or consolidation plan.
Received any disciplinary warnings.
Became very good at skip tracing that just would often be asked to only skip trace accounts for other coworkers.
Used I believe I used my computer application skill great for skip tracing, documenting conversations accurately and truthfully.
Experience
0-2 Years
Level
Entry Level
Education
Associate Of Art In Justice Studies
Third Party Collector Resume
Summary : Third Party Collector professional offering 15 years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines.
Skills : Microsoft Word, Training Skills.
Description :
Dealt tactfully and effectively with difficult customers.
Communicated information clearly and accurately.
Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.
Responded to inbound service calls in a fast-paced, high-volume call center.
Excellent public relations and customer contact ability.
Demonstrated skill in providing excellent customer service.
Highly trained and skilled in processing personal and confidential information.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Third Party Collector Resume
Objective : Third Party Collector driven to exceed any personal or business goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Skills : Customer Service, Data Entry, Billing, Collections.
Description :
Worked with Iqor as a Third Party Collector I handled a variety of different task.
Collected for ADT Security, Century Link, and United Guaranteed Student Loans.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Asked open-ended questions to assess customer needs.
effectively managed a high-volume of inbound and outbound customer calls.
Gathered and verified all required customer information for tracking purposes.
Experience
2-5 Years
Level
Executive
Education
GED
Third Party Collector Resume
Headline : To offer experience in areas requiring Communication, sales, training, and marketing skills as Well as knowledge of financial reports and motivating our sales teams and offer Management to an organization that can use a detail-oriented professional With an ability to handle pressure, deadlines, and challenges.
Skills : Word, Excel, Powerpoint And Outlook, 10 Key And Data Entry, AS400System, GetPaid, SAP, Alpha And Numeric Filing.
Description :
Worked along with Debt Firms and Law Firms Responsible for inbound and outbound calls.
Worked with dozens of vendors to negotiate terms of trade, select merchandise, develop marketing plans, and determine pricing policy.
Developed special promotions to create consumer demand for products.
Implemented modular setups I Am continuously in the process of strategic planning.
Planned for seasonal events and set/order special features.
Improved the appearance of the department by organizing the risers, flagging merchandise, and assuring that every item is properly labeled.
Utilized my extensive computer knowledge to develop a more informed staff and to boost sales.
Experience
5-7 Years
Level
Executive
Education
Associate Degree
Third Party Collector Resume
Headline : Detect discrepancies on records or reports and examine financial documents to verify issues, research factual information on clients. Evaluate financial reporting systems, accounting, billing and collection procedures, maintaining financial records and account balances, and investment activities, and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions.
Skills : Microsoft, Excel, Excel, Powerpoint, Scheduling, Typing, Ms Word, Ms Word, Money Handling, Phone.
Description :
Retrieved funds from consumers that are in the process of being sued due to unpaid debts.
Assisted with proper payment arrangements that will stop litigation procedures.
Collected on returned items for several merchants throughout the United States.
Assisted in training new employees on collecting and skip tracing policy and procedures.
Submited location information and verify the correct information on the consumer for collection purposes.
Entered and verified consumer's accounts for various levels of collections.
Assisted with Spanish Speaking customers References.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Third Party Collector Resume
Objective : To secure an entry level Third Party Collector position within the Criminal Justice community that allows for professional growth, advancement and that will allow for me to utilize the years of progressive experience that I've amassed in this field. Accomplishing this will allow for me to use my continued education, skill set, and past experiences in a way that is mutually beneficial to both my employer and my personal development.
Skills : Highly Skilled In The Following Areas; Analyze & Critical Thinking, Time Management, Problem Solving, Organizational, Record Management, Office Equpiment, Decision Making, Research And Wiriting , Microsoft Excel And PowerPoint,.
Description :
Responsible for electronically maintaining debtors files.
Notified customers of delinquent accounts and handled payments methods.
Objective : More than 5 years' strong experience in Third Party Collector with recognized strengths in account and patient management, and customer experience. Great knowledge in the customer service healthcare field as well. Excellent basic computer skills as well as proficiency using Microsoft Excel, WordPerfect, Microsoft Word, Outlook, the Internet, and other client management and documentation systems.
Skills : Microsoft Outlook, Microsoft Exel, Epic, Scanner, Fax Machine, Human Resources Generalist III, Fundraising, Collections, Activities Director, Marketing And Sales.
Description :
Worked on a dialer system taking outbound calls from Cellular One and Cingular Wireless accounts.
Processed payment arrangements from debtors and negotiated settlements.
Work involved porting the DocTalk iphone application to function on multiple mobile devices whose primary use was to track patient data and billing for physicians, dialysis centers, and hospitals.
Utilized telephonic requests and demand letters.
Utilized working knowledge of Code of Federal Regulations (CFR) and third party laws to justify collection requests.
Assisted in creating, developing and implementing projects to raise company morale and productivity with activities including on site activities.
Respected for my outstanding problem-solving and decision-making skills.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Third Party Collector Resume
Headline : A detail oriented individual with over twenty years of accounting experience to offer your organization. Most recent experience with Veterans Tile was handling all office and accounting functions such as accounts payables/receivables, marketing, and payroll.
Skills : Sage PeaSAP, AS400, Microsoft Office 2015, Marketing, A/P, A/P, QuickBooks, Windows Based Accounting/data Entry Software.
Description :
Managed 10,000 plus third party collection accounts.
Maintained a call volume of 150 - 200 collection calls daily.
Prepared uncollectible accounts for legal department.
Received extensive training for skip tracing and FDCPA.
Achieved Top Collector Award for most monies collected across the country.
Reduced individual aging report by 46%.
Reviewed accounts and determine if a refund was necessary to either the patient or insurance company.
Experience
5-7 Years
Level
Executive
Education
AAS In Accounting
Third Party Collector Resume
Objective : To obtain a Third Party Collector position that will enable me to utilize and expand my knowledge and experience in the various functions required in the medical and insurance fields.
Skills : MS Office, Medical Billing, Medicaid, Medicare, Customer Service, Data Entry, Sales.
Description :
Abided by FDCPA regulations and HIPPA compliant.
Handled high volume of inbound and outbound calls.
Problem solved any high volume of complaints issued by patients.
Researched patient account issues through client service department in order to provide adequate service.
Guided patients through HCAP and Finical Assistance programs.
Appropriately handled clients by using proper communication skills.
Maintained collectors queue daily for payment plans and settlements.
Experience
2-5 Years
Level
Junior
Education
Associate's
Third Party Collector Resume
Headline : Focused and industrious worker with an exceptional attention to detail and a excellent customer service record. Skilled multitasker able to handle many complex work related issues and prepare projects with accuracy and speed. Excellent ability to tolerate high-stress and uncomfortable working environments for extended periods of time.
Skills : Proficient In The Use Of QuickBooks, AS400, JD Edwards, Citrix, Desco, CEO, Microsoft Office ...
Description :
Provided a resolution for past due accounts.
Assisted with customer complaints and concerns.
Collected and received payments on past due accounts.
Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Used computers for various applications, such as database management or word processing.
Kept records of collections and disbursements, and ensure accounts are balanced.
Communicated with customers, both inbound and outbound by phone and negotiated payments.
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