Health Services Manager Resume Samples

Description :

1. Plans and supervises non-clinical activities for the Health Care Center (HCC).
2. Ensures all regulatory and accreditation standards are followed.
3. Provides assistance to surveyors as indicated during the survey process.
4. Completes follow-up as needed after surveys.
5. Develops plans of correction as indicated and submit to Director of Health Services in a timely manner.
6. Develops policies, procedures, and practices for non-clinical internal and external standards, including but not limited to products, physical plan, and non-clinical staffing.
7. Ensures that the HCC policy and procedure manual is current and HCC staff is knowledgeable about and complies with policies and procedures.

Experience

10+ Years

Level

Senior

Education

Masters

Description :

1. Interprets communications, directives, and publications.
2. Coordinates release of information functions.
3. Prepares health record copies and abstracts.
4. Coordinates release of information functions.
5. Prepares, files, safe- guards, transfers, and retires health records.
6. Maintains patient locator and suspense files.
7. Prepares, codes, and transmits clinical record cover sheets.
8. Transcribes daily information onto charts.
9. Transcribes physicians' orders, and prepares requests for diagnostic tests, consultations, and referrals.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Performs and directs patient management functions.
2. Interprets communications, directives, and publications.
3. Coordinates release of information functions.
4. Prepares health record copies and abstracts.
5. Coordinates release of information functions.
6. Prepares, files, safe- guards, transfers, and retires health records.
7. Maintains patient locator and suspense files.
8. Prepares, codes, and transmits clinical record cover sheets.
9. Transcribes daily information onto charts.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Successfully managed daily operations of an onsite Occupational Medical Clinic for a multimillion dollar global company.
2. Established an early reporting program that provides preventative care to patients at an early stage.
3. Responsible for constructing transitional duty job analyses and assigning workers to appropriate positions and monitoring their progress.
4. Charged with educating employees on post injury care, potential health and safety concerns and proper PPE.
5. Accountable for collaborating with Human Resources, employees, physicians, third party administrators, Managed Care Organizations and legal throughout the United States, on maintaining a successful return to work program for Workers' Compensation, FMLA and short-term disability.
6. Responsible for analyzing processes and managing all claims throughout the claims duration, including the investigation of potentially fraudulent claims.
7. Collaborated with legal counsel to negotiate Workers' Compensation settlements.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Performed administrative work, gathering information, compiling data and preparing reports.
2. Responsible for Daily customer support to include schedule/cancel appointments and checking patients in and out.
3. Experienced and knowledgeable in relative regulations and procedures.
4. Experienced which included responsibility for the supervision and management of personnel.
5. Enforced medical regulations such as HIPPA when handling any medical information.
6. Experienced i maintaining records, compiling reports, compiling figures, or performing other procedural work of two or more sections.
7. Conducted studies, sets organization’s strategic plan, and delivers presentations amongst executive staff.

Experience

5-7 Years

Level

Executive

Education

PhD

Description :

• Ensures the maximum effectiveness of staff by implementing training programs.
• Appropriately completes all preparation steps throughout New Hire training sessions as outlined.
• Monitors and reports on the effectiveness of training programs and implement remediation programs.
• Successfully conducts Agent and/or Representative training.
• Conducts new hire, program revision and remedial training following instructional guides.
• Provides written evaluations of employee performance to management as required.
• Maintains positive, consistent communication with departments and corporate staff.
• Reports on progress of assigned projects to Training Manager.
• Maintains ongoing dialogue with department heads as needed.

Experience

7-10 Years

Level

Management

Education

Bachelor's

Description :

1. Provides customer service to patients.
2. Receives incoming and outgoing calls.
3. Documents patient data in Microsoft Excel -Coordinate luncheons and develop presentations for meetings.
4. Provides administrative support to nurses, doctors and medical technicians.
5. Manages organization of patient records.
6. Schedules patient appointments.
7. Responsible for Check-in/out patients to appointments.
8. Manages in/out-bound mail.
9. Keeps customers happy and satisfied with the professionalism of the clinic administrators.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Prepares health record copies and abstracts.
2. Coordinates release of information functions.
3. Prepares, files, safe- guards, transfers, and retires health records.
4. Maintains patient locator and suspense files.
5. Prepares, codes, and transmits clinical record cover sheets.
6. Transcribes daily information onto charts.
7. Transcribes physicians' orders, and prepares requests for diagnostic tests, consul tations, and referrals.
8. Compiles information and prepares reports, graphs, and charts on bed occupancy, staffing, dental health, medical care from civilian sources, and professional activities.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Assisted the administrator with recruitment, training and performance evaluations of caregivers.
2. Responsible for direct supervision of caregivers.
3. Assisted with new resident orientations and assessments.
4. Attended meetings with administrator and department managers to discuss and review resident's plan of care.
5. Collected and reviewed caregiver care sheets, discussed any concerns and checked in with residents.
6. Reviewed resident's medications and medical files to ensure accurateness for facility and state compliance.
7. Attended monthly resident meetings and relayed concerns to the administrator and caregiver's.
8. Reported family and staff concerns to administrator.
9. Attended management training as required.

Experience

10+ Years

Level

Senior

Education

Nursing

Description :

1. Oversees Field Service Coordinators, consisting from 15-20 RN Service Coordinators (SC), whom manage Star Plus Waiver services and benefits.
2. Manages daily operations of staff and work with multiply departments.
3. Facilitates building relationships between MCO and multiple providers.
4. Facilitates team building, on-going support to staff and members.
5. Assures that SCs are meeting State guidelines and timeframes.
6. Conducts weekly Minor Home Modification (MHM) Interdisciplinary Team call's with Medical Directors and Service Coordinators to assess need/requirements for requested MHM.
7. Conducts Monthly and Quarterly audits of member's charts per each Service Coordinator.
8. Conducts Inter-rater Reliability Testing per SC.

Experience

2-5 Years

Level

Junior

Education

Associate