Optical Manager Resume Samples

Optical managers work in the optometrists office and take charge of various work tasks such as directing optical services, maintaining inventories, hiring and training staff, repairing and adjusting eyewear, ensuring stock availability, checking product quality, designing and adapting lenses or frames, assisting clients with contact lens, preparation of optical lab, arranging and displaying optical merchandise, determining client prescription, obtaining records from doctors, preparing work orders, supervising opticians, performing various administrative tasks and delivering eyewear or lenses on time to patients.

The most successful Optical Manager Resume showcases skills such as – eye care experience, managerial skills, customer service orientation, and knowledge of optical terminologies; basic accounting knowledge and teamwork. Eligible candidates applying for this job should be licensed opticians and depict in the resume related work experience.

Optical Manager Resume

Objective : Several years of experience in coordination of events, activities planning, customer service, sales, marketing, and management. Excellent problem solving skills and tactful handling of customer and employee issues.

Skills : Operations Management.

Description :

    1. Managed and coordinated the expenditure of funds for the optical department to include, inventory, supplies, advertisement and payroll.
    2. Performed daily and monthly income statements; editing for accuracy and balancing reports with generated income.
    3. Maintained schedule for busy doctor's office scheduling appointments for routine and medical eye exams utilizing office software.
    4. Extracted information from patient data base to recall customers with medical needs and drafted correspondence to said customers.
    5. Rendered superior customer service to each patient supplying all of their eye care needs and provided expertise on all areas of the business.
    6. Developed procedures for outside organizations to utilize our services and trained staff on procedures set in place.
    7. Performed staff meetings monthly; organizing training sessions and addressing technical areas of operation.
    8. Analyzed and compiled data to determine cost of goods versus retail for upcoming sale events as well as every day retail pricing.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Ophthalmic Dispensing


Sr. Optical Manager Resume

Headline : Self-starter and detail oriented professional Excels in fast paced environments Possesses excellent oral, verbal and written communication skills Strong problem solving and conflict resolution skills.

Skills : Microsoft Office, Marketing, Advertising, Customer.

Description :

    1. Provides customers with exceptional service while assisting in the sales process and dispensing of eyewear.
    2. Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification.
    3. Assists clients with selecting frames while measuring customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription.
    4. Assists client with inserting, removing, and caring for contact lenses.
    5. Prepares work order for optical laboratory containing instructions for grinding and mounting lenses in frames.
    6. Verify exactness of finished lens spectacles upon receipt.
    7. Adjusts frame and lens position to fit client including the shaping or reshaping of frames.
    8. Coordinates the delivery of eyewear products to customers according to company guidelines.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Business


Optical Manager/Technician Resume

Objective : To secure a challenging position that will allow to best utilize skills and knowledge to benefit the company and allow for mutual growth and advancement.

Skills : Bilingual Spanish/English, Strong Communication Skills, Team Player, Time Management, Passionate learner.

Description :

    1. Verify that finished lenses are ground to specifications.
    2. Prepare work orders and instructions for grinding lenses and fabricating eyeglasses.
    3. Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
    4. Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.
    5. Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirements.
    6. Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
    7. Fabricate lenses to meet prescription specifications.
    8. Maintain records of customer prescriptions, work orders, and payments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Certified Optical Manager Resume

Objective : Optical Manager position within an organization that can fully utilize skills to achieve their business needs and objectives.

Skills : Microsoft Office Programs.

Description :

    1. Team leader, which specialize in problem solving, critical thinking, advance sale tactics, and aggressive organization skills.
    2. Product knowledge in utilizing skills to fit within the characteristics of patients lifestyles.
    3. Expert in managing inventory, markdowns, summarizing sales, refunds, exchanges of previous day activities.
    4. Expert in controlling insurance claims and producing high volume sales.
    5. Training members of staff and produce excellent customer service skills.
    6. Ensuring patient's confidentiality and privacy are followed under the Law of HIPAA.
    7. Scheduling appointment, following-ups and prescreening patients for exams Setting schedules to fit with in the business needs Organization day to day activity, marketing, planning events and growing the business.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Health Administration

Optical Manager/Optician Resume

Headline : Results focused management professional offering over five years of progressive leadership experience. Organized and diligent, with excellent written, oral and interpersonal communication skills. Strong strategic planning and people management proficiency.

Skills : Microsoft Office, Office Mate, DVI Wizard.

Description :

    1. Managed and maintained 3 opticians as well as 2000+ item inventory.
    2. Trained, developed and mentored new employees in order to maximize performance and promote new hire success.
    3. Designed and maintained monthly/yearly company growth reports as well as set and tracked monthly sales goals.
    4. Regularly forecasted demand and subsequently planned and purchased resupply or necessary items such as frames, vitamins, solutions and dispensary materials.
    5. Implemented vendor meetings and purchasing with 16 different optical lab, lens, and supply representatives to increase schedule availability for the doctor.
    6. Utilized EMR system "Office Mate." Patient billing and account collections through capital accounts.
    7. Designed and implemented office procedure manuals.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Services

Lead Optical Manager Resume

Headline : Highly qualified Optical Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects.

Skills : Microsoft Office, Office Mate, DVI Wizard.

Description :

    1. Currently manage two optical dispensaries that were in dire need of direction, new staffing, protocols, and a defined sales plan.
    2. Created a new inventory system to control shrinkage, track sales and reduce back stock.
    3. Hired and trained new associates and opticians on how to drive sales and customer satisfaction/retention.
    4. Resolved over 200 customer service issues and set new guidelines for proper patient care.
    5. Implemented a system to order and track patient's eyewear for a speedy turn around time.
    6. Reduced payroll, total inventory, cost of goods and lab costs.
    7. Increased sales and accounts receivables consistently for the past year.
    8. Resulting in bottom-line profit, 11 out of 14 months.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Asst. Optical Manager Resume

Objective : Accomplished Optical Tech extremely comfortable dispensing soft lenses and rigid gas permeable lenses as well as spectacles. Office Manager with keen ability to assess customer needs, meet quality standards and evaluate customer satisfaction with team spirit.

Skills : Strategic Marketing & Sales, Customer Relationship.

Description :

    1. Coordinated and executed all e-mail marketing campaigns with HTML code.
    2. Designed marketing materials using Adobe Creative Suite (Illustrator, InDesign, Photoshop).
    3. Tracked and evaluated metrics to determine effectiveness of marketing campaigns and ROI.
    4. Managed website content, review sites and consulted on social media strategy.
    5. Developed and coordinated special onsite events and incentive programs to promote highlighted products.
    6. Identified points of product differentiation and positioning to increase brand awareness and drive sales.
    7. Monitored and responded to customer feedback through CRM (Demand Force).
    8. Researched competitor products, services and pricing to determine strengths and weaknesses.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS In Marketing

Optical Manager III Resume

Summary : Conscientious and organized individual with exceptional time management ability. Personable team player with superior communication and interpersonal skills.

Skills : Excellent sales, Customer service and optician skills.

Description :

    1. Maintain customer service as the top priority Interpret optical prescriptions written by optometrist or ophthalmologists.
    2. Give advice to eyecare patients of ophthalmic lens type, frame, & styling.
    3. Take frame & facial measurements of eyecare patients to ensure correct fit & positioning.
    4. Advise eyecare patients when adjustments or repairs of eyeglasses are needed.
    5. Select, manage & order a range of optical products.
    6. Order lenses from ophthalmic lens manufacturing laboratories.
    7. Inspect lenses on delivery to ensure that the meet ANSI standards & are manufactured according the ophthalmologist/optometrist's prescription.
    8. Arrange & maintain the optical department's displays.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Master In Arts

Optical Manager II Resume

Summary : Extensive experience in sales, sales management, production and quality inspection. Passionate about high quality and customer service.

Skills : Management, Optician.

Description :

    1. Served as manager of 5 professionals of practice with annual sales of 1.3 million dollars.
    2. Oversight of sale, production and inspection of prescription eyewear.
    3. Performed all final inspections and production of eyewear.
    4. Performed all preventive maintenance of lab equipment.
    5. Improved quality by assuming all purchasing and installation responsibilities for lab equipment.
    6. Served as primary liaison between Optometrists and medical patients.
    7. Responsible for recruiting and recommending potential hires to Physician's for their approval.
    8. Installed training programs to develop associate knowledge of lens materials, lens options and frame choice.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Technology

Optical Manager I Resume

Summary : Optical Manager position within an organization that can fully utilize my skills to achieve their business needs and objectives.

Skills : Microsoft Office, Autocad - Limited.

Description :

    1. Manager of a busy retail optical department.
    2. Worked directly with the Optometrist in the store to provide superior customer service to patients.
    3. Hired, trained, scheduled, and managed optical employees.
    4. Coordinated appointments and scheduling for Doctor of Optometry.
    5. Assisted patients with selection, fittings and adjustments.
    6. Precisely specified and ordered patients eye glasses and/or contact lenses.
    7. Worked with patient's insurance providers on submittals ensuring accurate reimbursement.
    8. Performed administrative duties including audit preparation, host reconciliation, payroll, accounts receivable and procurement.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts

Lead Optical Manager Resume

Objective : Highly detail-oriented and organized self-starter who works well independently to the satisfaction of the client. Efficient, accurate and detail-oriented with an innate drive to provide exceptional service.

Skills : Sales, Customer Service.

Description :

    1. Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes.
    2. Fitted and adjusted eyeglasses and contact lenses.
    3. Educated patients about proper contact lens care, visual hygiene and safety.
    4. Used lensometers to measure and record patients' lens power.
    5. Helped patients select frames according to desired style and color.
    6. Recommended lenses, lens coatings and frames to suit client needs.
    7. Described product to patients and accurately explained details and care of merchandise.
    8. Politely assisted patients in person and via telephone.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Master of Science

Optical Manager Resume

Objective : Seeking a position with a progressive organization where my training, experience, and ability can be used to enhance personal and company growth.

Skills : Sales, customer service, reception, billing, administrative assistant.

Description :

    1. Supervised, trained, and scheduled employees.
    2. Promote products by organizing promotions within the office.
    3. Design, measure, fit, adapt lenses and frames for patient according to written optical prescription of specification.
    4. Assist patient with inserting, removing, and caring for contact lenses.
    5. Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription.
    6. Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames.
    7. Verify exactness of finished lens spectacles.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
General