Outbound Sales Specialist Resume Samples

An Outbound Sales Specialist contacts prospects and customers to sell products and services. The job roles and responsibilities are listed on the Outbound Sales Specialist Resume as – making cold calls to leads and generating sales and revenue for the organization across all industries; attending networking events and community events and hearings to generate leads, marketing research to develop warm leads, identifying prospects that fit the target demographic, up-selling additional products as the need arises, negotiating price with clients who are interested in making bulk orders, maintaining contact with existing clients to make sure they are satisfied and request referrals; and attending training to stay up to date with the specifications of new products and service offering.

Employers typically prefer to hire those with the following skills and abilities – customer service skills, the ability to find innovative ways of engaging customers, a high level of persistence, strong communication skills, mathematics skills, fast typing skills, collaboration skills, and problem-solving skills. Formal education includes a high school diploma or equivalent, some companies necessitate relevant training.

 

Outbound Sales Specialist Resume example

Outbound Sales Specialist Resume

Objective : Seeking a position an Outbound Sales Specialist working from home, offering opportunities for advancement and professional development in a company recognized for customer relations excellence, where I can apply the experience and knowledge I gained over the past 7 years of being a customer service specialist.

Skills : Bilingual Spanish, 60 Wpm, Microsoft Office.

Outbound Sales Specialist Resume Example

Description :

  1. Made outbound calls to promote and sell a product or service using database, cold calls or work off leads.
  2. Worked directly with customers via VoIP to describe products and services in order to persuade potential and current customers to purchase new products or upgrade their current services.
  3. Educated customers on product offerings and services to improve their current services and explains pricing and answers questions from customers building value in the customer relationship.
  4. Identified customer issues and provides appropriate solutions via upsell of additional products or services and obtains customer commitment and facilitates delivery of product.
  5. Being able to multi-task and prioritize in high-volume by listening, inputting notes, navigating within the CRM program, check details and ask relevant questions.
  6. Placed a minimum of 90 outbound calls each day.
  7. Maintained accurate daily record of sales in sales tracker Consistently meets departmental sales goals of no less than 0.32 (sales per hour) in monthly net revenue generated from sales activities while maintaining a satisfied customer rate.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Outbound Sales Specialist Resume

Objective : Outbound Sales Specialist is responsible for meeting and exceeding sales, quality monitoring, client experience, and efficiency goals while contributing to the overall sales success of the team, Call Center Sales Servicing, and KeyBank, Demonstrating the ability to have relationships approach combined with needs-based sales technique.

Skills : Microsoft Office, Medical Terminology, Customer Service, Windows, Microsoft Excel, Electronic Medical Records, Electronic Health Records.

Outbound Sales Specialist Resume Format

Description :

  1. Responsible for generating sales revenue/GPM dollars through regaining lost customers and acquiring new business from existing customers.
  2. Carried sales/GPM quota with assigned project patient database.
  3. Contacted patients or patient decision maker by phone for primary purpose of selling a product.
  4. Completed job duties assigned and met quotas outlined by management.
  5. Maintained follow up queue for final sales decision.
  6. Provided competitive information to Marketing and Sales management.
  7. Set new company records on number of outbound calls and sales generated.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Outbound Sales Specialist Resume

Headline : Objective is to establish myself within a reputable and professional establishment, which serves a large customer database. I enjoy customer service and dealing with customers on a personal basis. I enjoy challenging myself to continuously improve sales and help to increase new clientele, to help grow the business.

Skills : Attention to detail, Organizing Skills.

Outbound Sales Specialist Resume Model

Description :

  1. Regularly worked above and beyond to solve issues and provide a more efficient work environment Worked independently to problem solve and make decisions.
  2. Created aids and processes to enhance the team and department relationships to be effective and efficient.
  3. Reviewed and processed assigned commercial and/or specialty line risks in accordance with established procedures and best practices.
  4. Worked in a highly competitive environment, overcame sales rejection, and maintained mental focus.
  5. Educated customers and/or potential customers on the benefits and value of TWC services.
  6. Contacted new/existing subscribers based on marketing campaigns to offer additional services (i.e., upgrade services and save customers from downgrading or disconnecting current services), ensuring high post-sales satisfaction facilitating positive long-term relationships, and a high potential for repeat business with customers.
  7. Presented service package options accurately, follows department scripting, and meets sales objectives on all calls.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.S. In Business

Outbound Sales Specialist Resume

Headline : Interpersonal communications expert with a proven track record in business-to-business and business-to-consumer sales environments. Proficient local marketer with experience promoting and organizing special events, fundraisers, and educational seminars. Skilled in not-for-profit executive board foundation, member education, and operations management.

Skills : Self- Starter; Works well with or without direct supervision Team Play and Partner Well Organized and Detail Excellent with customer support services Agile and Flexible Quick Learner and Open to New Ideas Innovative Thinker Proficient in Microsoft Office.

Outbound Sales Specialist Resume Model

Description :

  1. Managed a million-dollar loan pipeline on a monthly basis.
  2. Assisted and sold various products to customers such as deposit accounts, loans, and retirement planning.
  3. Trained and developed new team members in various business units within the organization to increase sales productivity.
  4. Pointed of contact when the supervisor was away from the office.
  5. Facilitated team meetings/huddles to increase awareness with policy updates, sales production, and system updates.
  6. Identified prospective customers using lead-generating methods and performed an average of 20 cold calls per day.
  7. Consistently met and exceeded department expectations for productivity and quality assurance accuracy levels.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.S. In Business

Outbound Sales Specialist Resume

Objective : Well-versed and self-motivated sales leader and representative with Fortune 100 Company experience in process improvement. Other skills include intermediate to advanced knowledge of computer applications for sales and project management Agency Office Management, Sales Performance Coaching, Corporate Training/Facilitation & Curriculum Design.

Skills : Planning Skills, Sales.

Outbound Sales Specialist Resume Example

Description :

  1. Promoted to lead position to train and supervise 12+ outbound sales specialists.
  2. Fostered an environment in which customers enjoyed high levels of service and employees were motivated to deliver top performance.
  3. Managed front-end operations to ensure insurance policies were efficiently bound.
  4. Worked with a recruiter and human resources to develop employee referral programs.
  5. Reduced staff turnover by 2%, benchmarking a record-setting improvement in staff retention due to the success of employee development and morale-building programs.
  6. Elevated sales unit policy compliance by 8%; ensured the swift resolution of sales integrity issues to preserve customer loyalty while complying with company insurance policies.
  7. Served on a special task force charged with turning around underperforming agents.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Science

Outbound Sales Specialist Resume

Headline : Desire is to find a stable yet challenging position in a professional environment in which to learn new technologies and skills while utilizing my previous experiences to improve beyond my current abilities. I expect to build strong business relationships within the company and with clients and to exceed expectations in all aspects of my work.

Skills : Underwriting, Analyzing Credit Reports, and Loss History Reports.

Outbound Sales Specialist Resume Model

Description :

  1. Read all required disclosures and follow QA compliance.
  2. Completed online loan applications for interested customers, with the goal of 3 per day.
  3. Looked for tangible benefits to providing helpful loan terms, including credit, collateral (vehicle) details, liabilities, etc.
  4. Transferred notes and coding to underwriting.
  5. Acquired required documentation from customers via secure encrypted email or fax.
  6. Scheduled customer meeting with a personal banker at a local branch or loans by mail.
  7. Coached and re-trained sales specialists who were struggling on the sales floor, and contributed to significant improvements to monthly customer service time (CST) and sales.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts In Humanities

Outbound Sales Specialist Resume

Summary : Very experienced Outbound Sales Specialist professional with an emphasis on training and administration. Great team leader with excellent motivational skills. The individual possesses uncanny interpersonal, analytical, and organizational skills, Excel in highly competitive environments where leadership skills are the keys to success.

Skills : Microsoft Office, Communication, Customer Service.

Outbound Sales Specialist Resume Model

Description :

  1. Experience Promote and share best practices within Wells Fargo Dealer Services.
  2. Requires advanced knowledge of company, products, and/or services.
  3. Requires advanced problem solving and/or sophisticated sales techniques via phone/email.
  4. Responsible to promote a mutually beneficial relationship with dealers while keeping all customers (internally and externally) informed of any up-to-date Wells Fargo Dealer Services products and programs.
  5. Responsible for establishing profitable relationships, improving current dealer relationships, and terminating non-performing dealers.
  6. Required to decide a total amount of 200 credit applications monthly with an approval ratio of 80% or above.
  7. Combined with credit partner to maintain a durable relationship with all dealers, while increasing volume and continually promoting the Wells Fargo Dealer Services brand.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Outbound Sales Specialist Resume

Headline : A dedicated Outbound Sales Specialist professional with 5+ years experience in inbound customer service. Specializing in customer care and escalations. Now seeking to contribute my experience, skills, and expertise to an established and successful business.

Skills : Computer Skills, Ten Key, Typing, Math, Reading, Inventory, More!.

Outbound Sales Specialist Resume Template

Description :

  1. Successfully secured new business by building pipelines and rapport.
  2. Met monthly sales goals and mentored new agents.
  3. Inbound Third Party Verification Team Lead- inbound third party calls for numerous clients with different needs all following strict, precise, and sensitive scripting, reaffirm rates, and handle times.
  4. Handled call escalations.
  5. Directed all call traffic for multiple sites, ensuring all calls were directed to the correct agent and site.
  6. Required quick decision making, multi-tasking, and unfaltering attention.
  7. Met hourly, daily, and monthly goals for connection and delays.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.S. In Business

Outbound Sales Specialist Resume

Objective : Highly motivated, detail-oriented professional with strong problem-solving skills. Sales professional with a passion for finding solutions to client problems. also experienced coordinating IT/Process related initiatives. I enjoy working with Business owners and delivery teams to produce desired results for the business.

Skills : Microsoft Office, Thorough Credit Bureau Analyzation.

Outbound Sales Specialist Resume Model

Description :

  1. Attended various career fairs in an effort to recruit new sales agents to assist in staffing sales positions at a call center.
  2. Employed Performance Award after maintaining record sales achievement of 20% growth for the year.
  3. Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
  4. Exceeded all sales, quality, and performance standards set for the department.
  5. Maintained professional and respectful conduct when interacting with customers and co-workers.
  6. Gained company recognition for having the most billed new orders in the shortest amount of time.
  7. Responsible for gaining any and all insurance pre-authorizations for new set-ups for DME equipment and informing patients of the status and approximate completion time for their orders.
              Years of Experience
              Experience
              2-5 Years
              Experience Level
              Level
              Junior
              Education
              Education
              GED

              Outbound Sales Specialist Resume

              Summary : Highly enthusiastic, articulate, and resilient Sales and Customer Service professional with over 10 years of extensive experience in a call center environment. An persuasive agent that loves nothing more than solving customers problems with efficiency and grace, is seeking a long-term challenging and rewarding Sales and Customer Service position.

              Skills : Microsoft Office, Customer Service, Time Management.

              Outbound Sales Specialist Resume Template

              Description :

              1. Sold natural dietary supplements to customers nationwide.
              2. Proficiently processed new orders, while providing customer service to existing and prospective customers.
              3. Developed exquisite probing, rapport and closing skills.
              4. Successfully answered outbound sales calls with efficiency.
              5. Met and exceeded sales and retention quotas.
              6. Responded to customer queries and addressed complaints within a timely manner.
              7. Handled Inbound and Outbound calls with exceptional customer service, while product selling in a timely manner, as well as, staying compliant to government regulations.
              Years of Experience
              Experience
              10+ Years
              Experience Level
              Level
              Senior
              Education
              Education
              Diploma