Sales Lead Resume Samples

Description :

1. Supervising associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
2. Preparing weekly schedules to ensure proper floor coverage within fiscal guidelines.
3. Promoting customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
4. Performing basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
5. Monitoring associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential 5.
6. Maintaining an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
7. Maintaining knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
8. Supporting and administering receipt and dispatch of inventory and supplies according to company policy.
9. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
10. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.

Experience

7-10 Years

Level

Executive

Education

BA

Description :

1. Primarily responsible for supporting management in general operations of the store to ensure great customer experience and maximum profitability.
2. Performing various sales and register transactions supervise associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
3. Preparing weekly schedules to ensure proper floor coverage within fiscal guidelines.
4. Promoting customer service by ensuring associates are greeting and assisting customers.
5. Responding to customer inquiries and complaints in a professional and timely manner.
6. Performing basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
7. Monitoring associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
8. Assisting in the development of store associates.
9. Interpreting key performance indicator reports and delivers coaching as needed.
10. Providing feedback to store manager for associate performance appraisals and evaluations.

Experience

7-10 Years

Level

Executive

Education

Associate

Description :

1. Supervising associates, engage in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
2. Preparing weekly schedules to ensure proper floor coverage within fiscal guidelines.
3. Promoting customer service by ensuring associates are greeting and assisting customers; respond to customer inquiries and complaints in a professional and timely manner.
4. Monitoring associate sales activities and productivity; acknowledge and communicate performance to associates; motivate and train associates to achieve full potential.
5. Maintaining knowledge of current sales and promotions; present and display merchandise in accordance with current promotions and standards.
6. Uphold the standards of bath and body works within the company's values.
7. Coaching and developing to create higher customer service awareness and reports.
8. Implementing new sales practices from prior experience to increase revenue.
9. Participating in district conference calls for sales report and update information.
10. Planning and preparing work schedules, and assign employees to specific duties.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Welcome and greet customers upon entrance and sincerely thank customers when exiting the store.
2. Operating cash register, process credit card transactions and handle cash making correct change.
3. Utilizing a working knowledge of merchandise which includes price, any special product consideration, and stock location in the store and stockroom.
4. Accurately process merchandise into point of sale system on a weekly basis.
5. Maintaining store appearance including keeping merchandise neatly organized and attractively displayed, dust and clean shelves, fold and arrange merchandise.
6. Answering incoming calls with a professional greeting and transfer to the proper destination.
7. Operating office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and computers.
8. Providing leadership, guidance, and direction to the hotel team and strive to provide the highest quality in standards and service.
9. Engaging and drawing in customers advertise our services and products when the opportunity arose.
10. Assisting with daily activities opening registers and setting daily schedules for sales representatives.

Experience

10+ Years

Level

Management

Education

Certification

Description :

1. Grew department from zero percent of company monthly gross margin in Jan.
2. Currently contributing 80% of company margins consolidated resellers' diverse bases of hardware and software annual service contracts into single, co-terminated annual support agreements and multi-years increased revenues and profit and improved contract management efficiencies through service outsourcing agreements with primary national accounts, including advanced financial solutions (AFS), images soft technologies / Fiserv, Optimus inc, insight direct, jack henry, and wire-speed network, performance, etc.
3. Proven double-digit and triple-digit sales growth of revenue and margin four consecutive years educated resellers and end-users on various manufacturers factory warranties' terms and conditions, warranty upgrades, software maintenance, technical support contacts, and post-warranty options managed entire renewal process, commencing with 90 days notification prior to contract expiration, cost analysis, and purchase of contract from solution provider performed weekly sales forecasting in order to achieve pipeline visibility towards quota attainment face to face meetings with clientele nationwide.
4. Managing sales processes through Siebel 7. 0 CRM software maintained EMC open storage new product sales from March 06 to July 06, proven sales margin growth.
5. Directly managing multi-billion dollar end-users for service contracts; recruited new partners for service contract growth.
6. Maintaining strong relationships with service providers and vendors partners including EMC / legato, Eastman Kodak, intrepid nationwide maintenance, ANACOMP, image, plasmon, Kofax, point software, KPAR software, and Fujitsu service.
7. Supervising the floor and back up associates on registers, fitting rooms and replenishment of the sales floor.
8. Performing management duties such as opening and closing, as well as operational duties.
9. Answering customers' questions about merchandise and advise customers on merchandise selection.
10. In charge of monitoring staff in product knowledge, customer service, and selling skills.

Experience

2-5 Years

Level

Junior

Education

Advertising

Description :

1. Analyzing details of sales territories to assess their potential growth and meet quotas.
2. Locating, selecting, and producing merchandise for resale, representing management in purchase negotiations.
3. Providing customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
4. Maintaining the company through payroll, hiring new talent, and developing associates.
5. Planning and prioritizing daily responsibilities, tasks, and staffing according to traffic flow and planning tools.
6. Executing a high level of after sales service by proactively following up on sales orders, deliveries and claim handling.
7. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
8. Planning and direct staffing, training, and performance evaluations to develop and control sales and service programs.
9. Making the most effective use of store displays and interactive devices for each of your customers.
10. Maximizing customer experience by "solving the whole problem" as opposed to pushing products.

Experience

5-7 Years

Level

Junior

Education

Diploma

Description :

1. New hire training & development responsible for all hr process in hiring new associates (interviews and reference checks).
2. Conducting their new hire training with company expectations, policy, product knowledge customer service, company history, and selling skills.
3. Most important developing them into top-selling associates with great customer service and selling skills.
4. Sales/ mod responsible for motivating and training my sales associates to increase the stores selling potential as well as making sure sales associate are keeping the store presentable at all times.
5. Opening and closing store procedures, implementing changes from corporate, auditing registers paperwork audits, making nightly deposits, on the spot coaching, chat ins, and chat outs.
6. Accepting shipment and ensured the stock room was organized and maintained.
7. Providing excellent customer service by quickly assisting customers.
8. Performing accurate transactions and ensuring the cash wrap was balanced.
9. Maintaining store visuals and presentations up to company standards.
10. Assisting the store owner in managing the sales floor and store inventory.

Experience

5-7 Years

Level

Executive

Education

HS

Description :

1. Delivering the highest level of customer service so that each customer understands superior luxury fibers and artisan quality and develop an ongoing relationship with the company.
2. Assisting the store manager in ensuring the success of the store by driving sales, leading and developing people.
3. Actively coach employees regarding customer interactions and how to turn conversations into sales.
4. Ensuring that the store opens and closes according to store set hours of operation.
5. Providing peer feedback and coaching to sales consultants to improve results and increase customer delight.
6. Using innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.
7. Maintaining minimal shrinkage by complying with loss prevention procedures.
8. Overseeing and ensuring compliance of all staff with established company policies.
9. Sharing product knowledge with customers while making personal recommendations.
10. Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Responsibilities work hands-on with customers to find the perfect outfit for them.
2. Make our daily schedule and add up our goal as a whole and as individuals.
3. Responsible for closing duties such as sweeping, cleaning mirrors, replacing trash and helping with the drawers.
4. Working as a team to make sure the store runs smoothly on a daily basis in a positive team environment.
5. Reviewing operational records and reports to project sales and determine profitability.
6. Monitoring the sales floor while assisting customers and associates in any way needed.
7. Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
8. Meeting daily with members to facilitate problem-solving, develop solutions for specific customer needs and maintain a clear channel of communications.
9. Demonstrating initiative and productivity while serving as a role model for retail sales specialists.
10. Resolving escalated customer service issues for associates that required specialized assistance.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Executing salesfloor leadership in the absence of the store manager.
2. Interpreting company policies to workers and enforce safety regulations.
3. Opening and closing boutique following company procedures; consistently monitored for shoplifting activity.
4. Greeting all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.
5. Developing sales strategies to reach new customers and grab the attention of already existing ones to boost sales.
6. Dependable goes "above and beyond" basic job requirements
7. Has built a positive, high energy work environment. Employees feel trusted. Solves problems creatively and has demonstrated high integrity
8. Coordinating Grand Opening, large-scale Spring sales event, and online marketing activities
9. Store given award for improved sales performance
10. Senior Management has recognized store as being exceptionally clean, well organized, and beautifully merchandised

Experience

10+ Years

Level

Management

Education

Associate