Parts consultants work in an automobile or large auto repair shops and are responsible for selling and ordering various types of vehicle parts and accessories. The highlighting duties mentioned in the Parts Consultant Resume include – taking orders from customers, assessing the needs of the customer, providing advice to the customers, maintaining stockroom, locating the needed parts from the stock room, maintaining part billing and filling, collecting parts from vendors and maintaining a complete record of parts available in the shop.
Those interested in this line of operation should demonstrate the following qualifications – mechanical knowledge, selling skills, the ability to understand and assess the functionalities of the part, customer service skills and communication abilities. A high level of memory power and listening skills are also essential for this post. Eligible candidates should showcase an Associates’s degree or at least a certification in the automotive field.
Objective : Background includes an extensive record of experience and achievements in purchasing, inventory control, parts management, administrative management, and customer service.
Skills : Mechanical, Electrical, Wiring.
Description :
Contributed to parts department sales achieving new sales records for six months in 2014 with the best month in dealership history of $350,000.
Achieved maximum bonus payout level on multiple occasions throughout 2014.
Assisted in building a loyal base of repeat customers by capitalizing on a strong network of previous contacts and relationships in the automotive industry.
Extensively involved with inventory organization, shipping, and receiving, customer interaction, and problem-solving.
Assisting customers with any questions regarding parts installation or technical specifications.
Completed on going training from auto manufacturers to learn about new car models/technology and maintain annual recertifications.
Tracked incoming/outgoing parts, located out of stock parts, ensured prompt shipment of part orders, and coordinated communication with vendors/customers on part orders.
Experience
2-5 Years
Level
Junior
Education
GED
Parts Consultant I Resume
Summary : Seeking to attain a position with stability and room to develop and grow while using a student-like mentality. Dependable and reliable with extreme loyalty and pride for the company.
Skills : Microsoft Office, Inventory Management, Cashier, Customer Relationship Management, Database Management, Multi-Line Phone System, Medical Terminology, Billing, Collections, Merchandising.
Description :
Maintains knowledge of various automobile models and their parts as well as where to research additional information when required.
Advices customers on prices and warranty benefits for parts purchased.
Accounts for total sales amounts and balances register for deposit into the main business account.
Works independently on determining needed automobile parts and outside research if not in stock.
Uses automotive catalogs to research parts for the specific automobile needing work.
Updates account information for customers on a database system to show new services provided and new parts billed.
Prepares orders for walk-in and over the phone customers as well as on-site Automotive Technicians.
Experience
7-10 Years
Level
Management
Education
Diploma
Wholesale Parts Consultant Resume
Summary : Responsible for Handling inventory and places orders to keep inventory stocked in commonly needed parts based on patterns of common faulty systems, maintenance requirements and recent recalls.
Calm dissatisfied customers and resolve complaints Ensure that parts available are issued immediately.
Refer parts not available from stock to Parts Coordinator for checking/ordering from other branches, local purchase or emergency as per the procedure.
Maintain good relationships with Retail Customers.
Ensure that the Branches & Workshop Parts Service Counter is physically kept clean, presentable and conducive to customer satisfaction at all times.
Overall responsibility of Inventory, Logistics, and Procurement for all branches.
Prepares orders for walk-in and over the phone customers as well as on-site Automotive Technicians.
Greet and assist all parts customers via telephone and in-person to complete the sales of parts for all vendor lines available with confidence and satisfaction.
Count money in cash drawers at the beginning of shifts to ensure that the amounts are correct and that there is adequate change as well.
Experience
7-10 Years
Level
Management
Education
BS
Parts Consultant-Driver Resume
Summary : Seeking a full-time, permanent position for which one is qualified through training or experience. Simply, one wants to work hard and be valued for work.
Skills : Excellent Communication, MS Office, Typing.
Description :
Closely monitor the inventory of parts departments, maintain proper storage of parts, and assist with parts inventory management.
Strive to achieve the highest level of customer satisfaction as possible.
Recommends and sells related parts items as a service to our customers.
Work closely with all department staff to build incremental parts sales.
Greet and assist all parts customers via telephone and in-person to complete the sales of parts for all vendor lines available with confidence and satisfaction.
Count money in cash drawers at the beginning of shifts to ensure that the amounts are correct and that there is adequate change as well.
Establish or identify prices of goods, service or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Experience
10+ Years
Level
Senior
Education
BBM
Parts Consultant-Assistant Manager Resume
Headline : An energetic, enthusiastic employee with a strong work ethic. Reliable- is serious about being to work each day and on time. Quick learner- eagerness, and the ability to pick up new skills. People-oriented- prides self on working with people and building relationships with them.
Skills : ATD, Technical Expertise, MS Office, Public Speaking.
Description :
Demonstrate and master good communication skills, product knowledge and professionalism in the conduct of business.
Familiar with all makes, models, components, and nomenclature of parts for all O.E.M. and supply vendor products marketed by the company.
Able to ascertain the requirements of both internal and external customers and make every attempt to fill those needs as efficiently as possible.
Assist in verifying ''will call'' and ''backorder'' files weekly and return to vendors, or stock those items not required.
Stock items by unpacking, arranging, and placing items in bins and on shelves; adjust inventory system.
Receive returned items by inspecting items; returning payment; issuing credit; repacking and reshelving items; returning damaged items to the supplier.
Establish or identify prices of goods, service or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Experience
5-7 Years
Level
Executive
Education
Certification
Parts Consultant II Resume
Headline : Seeking to associate with a conducive environment for establishing functional skills to perform as an individual and also support the team, thus experiencing an overall development in personality to face the challenges that lie ahead.
Skills : Parts Consultant, Parts Driver.
Description :
Applied wax to auto body and wipes or buffs surfaces to protect surfaces and preserve shine, using a cloth or buffing machine.
Cleaned upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices.
Applied revitalizers and preservatives to vinyl or leather surfaces, and treats fabrics with spot and stain-resistant chemicals to preserve and protect interior components.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Stock items by unpacking, arranging, and placing items in bins and on shelves; adjust inventory system.
Applied paint to chipped body surfaces of the vehicle, using a container of touchup paint.
Applied dyes and reconditioning chemicals to vinyl tops of the vehicle to restore color and condition.
Experience
5-7 Years
Level
Executive
Education
HS
Parts Consultant-Part Time Resume
Summary : A dedicated, motivated person who is ready to take on new challenges as well as provide great customer service to new and existing customers alike.
Skills : Microsoft Office, Typing, Time & Order Management.
Description :
Ensured the absolute satisfaction of all customers through unparalleled product & service knowledge.
Created exceptional connections with vendors, customers & colleagues.
Road-tested new vehicles to provide the ultimate insight to a most discerning clientele.
Ordered inventory, scheduled deliveries & performed billing.
Monitor cameras of customers in waiting areas to enhance safety and minimize theft.
Created and maintained tracking logs of parts being ordered, picked up, shipped and returns.
Entrusted with verification of official documentation for the ordering process of keys.
Experience
10+ Years
Level
Senior
Education
Certification
Parts Consultant III Resume
Objective : Seeking to gain employment with the hopes of growth potential. Hope to learn new skills while utilizing current skills and knowledge to perform new job responsibilities more efficiently and effectively.
Skills : Fast Learner, Inventory Management, Forklift Certified, Driveline Welding And Balancing Machines, AS400 System, GM Parts Catalog, Reynolds & Reynolds, Nissan Parts Catalog.
Description :
Research customer parts request up to and including locating and acquiring parts upon customer approval.
Assisted on the service side helping the technicians with whatever they needed ranging anywhere from parts to supplies.
Made sure any parts given to the tech were properly billed to the proper repair order.
Received our daily stock order, matching parts received to our purchase order noting any discrepancies.
Put the parts away into stock and receive purchase orders into the computer system.
Monitor cameras of customers in waiting areas to enhance safety and minimize theft.
Created and maintained tracking logs of parts being ordered, picked up, shipped and returns.
Experience
2-5 Years
Level
Junior
Education
Diploma
Associate Parts Consultant Resume
Objective : An experienced professional is now seeking to bring to your organization enthusiasm, dedication, responsibility, and a good work ethic, combined with a desire to utilize skills obtained through experience.
Skills : Customer Service, Hand Tools.
Description :
Maintain the parts department in a clean and organized manner.
Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
Informing customers of any current specials.
Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
Meet and assist the customer in a courteous and professional manner providing them with the information they need.
Answer telephone calls promptly and provides professional service ensuring the customer's needs are met.
Ensure that incoming inventory is stocked in the correct location.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Experience
2-5 Years
Level
Junior
Education
Diploma
Assistant Parts Consultant Resume
Summary : For the past 12 years, experience as a Parts Consultant. Any job related to what currently or have previously done and one that allowed me to be and work with a great team would interest me.
Skills : Using ADP/CDK Software, Using Snap-On Parts Software.
Description :
Selling parts to our internal customers such as our technicians and any other department.
In charge of our department when the manager is away and has to handle our orders and receipting throughout the day.
Gaining the respect and trust of all the employees interacted with daily as well as any wholesale account we have.
Answer telephone calls promptly and provides professional service ensuring the customer's needs are met.
Ensure that incoming inventory is stocked in the correct location.
Open the store and help salespeople, service advisors, walk-in customers, wholesale customers, and phone sales.
Investigated and resolved customer inquiries and complaints in a timely and efficient manner.
Applied paint to chipped body surfaces of the vehicle, using the container of touchup paint.
Experience
10+ Years
Level
Senior
Education
Diploma
Parts Consultant-Part Time Resume
Objective : Seeking to apply skills and knowledge that will allow transitioning into a career within your organization, and also Cleanning upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Providing customer service in person, and or via telephone.
Shipping and receiving Prepare sales slips or sales contracts.
Recommended, selected and helped locate and obtain out of stock products based on customer requests.
Scheduled weekly inventory pickups and deliveries with vendors.
Investigated and resolved customer inquiries and complaints in a timely and efficient manner.
Routinely answered customer questions regarding merchandise and pricing.
Experience
0-2 Years
Level
Entry Level
Education
HS
Parts Consultant Resume
Objective : Seeking to acquire a position where extensive communication and customer relation skills can be employed. Providing team training, leadership, and providing a welcome customer orientation approach with attention to detail.
Skills : Microsoft Office, Windows, Customer Service.
Description :
Maintained knowledge of automotive systems and inform customers of basic technical information on their cars in person or via telephone.
Cut keys for a customer using a key cutting machine.
Received and filled telephone orders for parts.
Advised customers on substitution or modification of parts when identical replacements are not available.
Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
Working with all local body shops with wholesale items pricing and availability.
Applied dyes and reconditioning chemical to vinyl tops of the vehicle to restore color and condition.
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