A Patient Access Clerk is responsible for performing all duties associated with the efficient registration of patients requiring services in the outpatient areas, lab areas, and emergency rooms for all in-patients. Other core duties are listed on the Patient Access Clerk Resume as – gathering correct information to ensure accurate billing and reimbursement, greeting patients and their caregivers, collecting information such as patient details, medical history, billing, and insurance information; preparing patient admissions and discharge documentation, entering information into databases and maintaining accurate records; relaying information to relevant staff members, informing patients and their caregivers of hospital procedures, policies and protocols; providing patients with billing and payment information, and dealing with patient questions, and issues.
To excel in this role, the following skills are needed – experience in a clerical role, knowledge of medical terminology and insurance plans, strong administrative and organizational skills, excellent communication and interpersonal skills, the ability to multitask, and data entry skills. A diploma in a relevant field is commonplace among job applicants.
Headline : A dedicated and skilled Patient Access Clerk professional with a versatile administrative support skill set that has been developed through experience as a business owner, medical biller, secretary, and administrative assistant.
Skills : Experience With Computers, Data Entry, Bookkeeping, Customer Service.
Description :
Registered and admited patients in Emergency Room.
Ran, called, and verified insurance for billing.
Demonstrated and promoted world class customer service to military personnel, family members, DoD employees, and civilians with an emphasis on courtesy.
Registered patients for initial registration.
Assisted doctors with labs and booking follow-up appointments.
Acquired Patient's Room as well as assisted Patient to assigned room.
Registered Patient's in the Emergency room upon arrival to be seen by a Treating Physician.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Patient Access Clerk Resume
Headline : Organized Patient Access Clerk Professional with a foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Superior communication and interpersonal skills primarily focused on providing excellence through Customer Service. Self-sufficient multi-tasker with the ability to work as an individual or within a group.
Skills : Typing 60 wpm, Data Entry 8,000 kpm. Proficient in Microsoft Word.
Description :
Filed on insurance and collect co payments.
Called insurance company's, and doctors offices.
Registered & Discharged patients from Outpatient, E.R., Nursing Home, and Senior Care.
Put in insurances and file on them.
Registered Lab, Radiology, and Outpaitent Sugerys.
Ran Census reports & ER logs.
Assisted Patient's with Scheduling Doctor ordered Testing as well as Verified approval for Testing with Insurance Companies.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Patient Access Clerk Resume
Headline : Executive Patient Access Clerk highly skilled with 15 years experience in Healthcare with a understanding and accordance with established procedures and legal guidelines. Strengths include coding, file management and inventory control, medical. Office management.
Recorded and filed patient data and medical records.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Strictly followed all federal and state guidelines for the release of information.
Able to clearly write and detail clinical phone messages for physicians.
Directed patient flow during practice hours, minimizing patient wait time.
Examined diagnosis codes for accuracy, completeness, specificity, and appropriateness according to services rendered.
Experience
5-7 Years
Level
Executive
Education
Certification In Business Studies
Patient Access Clerk Resume
Headline : As a Patient Access Clerk, responsible for Serving patients, clients, hospital departments, and co-providers with an efficient and effective registration process with lead responsibility while encouraging a team effort, They answer phones and schedule patients for appointments.
Skills : Microsoft Office, Multi-Tasking.
Description :
Responsible for entering patients into the system in a timely manner.
Verified and entered all patient demographics.
Verified insurance information by using web-based systems, such as Web Denis, Champs, and HAP.
Scanned patient's photo ID and insurance cards at the time of registration.
Remained HIPPA complaint when registering.
Collected co-pays from patients.
Responsible for scanning physician orders for admission to the hospital.
Experience
5-7 Years
Level
Executive
Education
BS In Physiology
Patient Access Clerk Resume
Summary : Patient Access Clerk with 7+ years of experience and dedication to social services. Advanced leadership skills, ability to plan out and execute tasks independently, excellent communication skills. Ability to work with people from all socioeconomic areas. Empower clients and the community through education, teaching, and outreach.
Skills : Marketing, Management, Data Entry, Customer Service.
Description :
Demonstrated superior professional behavior in all interactions, and utilizes professional telephone etiquette during every call.
Performed admissions, scheduling, registration, insurance verification, check-in, and check-out procedures, collecting and verifying patient demographics with the goal of 100% accuracy.
Educated patients on overall billing process, financial/self-pay policy; collects co-pays, co-insurance, and deposits; provides financial counseling for patients, according to UTHSCT policy, documents all collection notes on patient accounts; collects financial documents; assists patients with indigent referrals to DHS and Medical Third-Party Resources as necessary.
Kept up-to-date on billing requirements of third party payers, Medicare, Medicaid and communicates information to other areas involved.
Entered orders for tests, and obtains ABNs when appropriate.
Adhered to internal controls established for the department.
Verified all demographics are correct before admitting.
Experience
7-10 Years
Level
Management
Education
Bachelors
Patient Access Clerk Resume
Objective : To obtain a Patient Access Clerk position, responsible for enhancing hospital services through the effective and efficient registration of all patients by obtaining complete and accurate demographic and financial information in or to provide quality patient services while maintaining confidentiality at all times.
Skills : Bilingual, Certified Medical Administrator.
Description :
Received patients coming into the emergency room via privately owned cars or by EMS.
Edited any info per the patient into their current ER visit.
Scanned any important documents into their account.
Collected co-payments at the time of discharge.
Admitted patient through direct admission or via ER visit.
Received patients coming in for labor checks, lab, and radiology.
Pre-admitted babies when mothers are in labor, admit babies when they are born.
Experience
2-5 Years
Level
Executive
Education
GED
Patient Access Clerk Resume
Headline : As a Patient Access Clerk, responsible for Verifying all components for clean admission (insurance, signatures, phone number, address, etc.), Processing pre-registration documents, Reconciling and adjusting daily census.
Skills : Clerical Skills, Patient Care.
Description :
Used Productivity, fast-paced, and multitasking.
Used a web-based program, place patients on the correct floor and in a bed.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Arranged and assisted with hospital admissions.
Ensured that any pre-certification and/or authorization are obtained to meet individual payor payment authorization protocols.
Registered all services through Meditech that are rendered in the emergency department including validation of demographic and insurance information.
Reasoned for leaving: moved, needed closer to home.
Experience
5-7 Years
Level
Executive
Education
MS
Patient Access Clerk Resume
Headline : As a Patient Access Clerk, responsible for Performing interviews for the purpose of initiating accounts, Evaluating information to determine the appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity, and priority.
Skills : Patient Care, HR, Documentation Skills.
Description :
Registered patients in a pleasant, professional, and timely manner, being sensitive to guest services.
Conducted patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights.
Handled all routine patient inquiries related to the registration process.
Insured all demographic information is obtained and accurately documented into the ADT system.
Identified appropriate payor source for routing of revenue generated during the patient stay.
Attempted to collect any copays, deductibles, or other balances due from patients based on insurance verification benefits.
Trained new hires and assisted in the daily operations of the outpatient registration department.
Experience
5-7 Years
Level
Executive
Education
MS
Patient Access Clerk Resume
Summary : To obtain a Patient Access Clerk position in which I can use my experience for the benefit of the company, gain a greater knowledge of the field, and continue to grow.
Skills : Payroll, Quickbooks, Taxes, Payroll Taxes, Bookkeeping, Sage, Quickbooks Online, Creative Solutions Accounting Software, Excel, Word, Google Docs.
Description :
Greeted patients at the outpatient clinic as well as children's admitting, main admitting, and the emergency room and their caregivers and recorded pertinent information such as demographic information and emergency contacts.
Recorded insurance information and obtains pre-approval for treatment if needed.
Provided information to insurance companies in order to assist with billing.
Assisted patients during checkout, and ensures they have post-treatment instructions if required.
Responsible for the admittance of patients via ER both children's and adults, transfers from other acute hospitals, direct admits, and the behavioral health center.
Answered telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage slip or response by medical personnel.
Scheduled appointments and enters appointment dates and times into a computerized scheduler with a high rate of accuracy.
Experience
7-10 Years
Level
Management
Education
GED
Patient Access Clerk Resume
Objective : A level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in the importance of companionship and support in patient care, Working in the medical field of the hospital in admission for 3 years and very educated in the work I do I'm a great employee never missed work and love what I do taking care of patients and meeting their family needs and making the patients feel comfortable when coming and leaving the facility.
Skills : Word, Excel, Data Entry.
Description :
Operated switchboard phone when needed.
Registered outpatients, inpatients and ER patients into hospital computer system.
Verified Patient had active insurance coverage.
Balanced the cash drawers to ensure they were accurate.
Accepted patient payments in forms of cash, check or credit transactions.
Entered key charges into computer off of billing sheet to ensure the Patients account is charged for what supplies and/or services they received.
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