Patient Access Specialist Resume Samples

A Patient Access Specialist will take charge of locating and notifying customers about their delinquent accounts. The common duties highlighted on the Patient Access Specialist Resume indicate the following – receiving and processing patient applications, greeting patients and their caregivers, recording pertinent information into database, recording insurance information, obtaining pre-approval for treatment, relaying information between staff members and patients, keeping paper and electronic medical records, providing information to insurance companies and assisting patients during checkout.

Highlighting skills denoted on resume include the following – compassionate and caring personality, ability to remain calm and composed, a basic understanding of medical terminologies and procedures, ability to maintain confidentiality and professional appearance. While a high school diploma is considered mandatory, possessing a technical certificate in medical office administration will be useful. An Associate’s degree will enhance career prospects.

Patient Access Specialist Resume

Objective : Passionate, Determined, hard working employee with 5 years of medical field experience. 10 years of customer service and training experience. Known as a team player. Always looking to make a better and more efficient working environment. I want to make that persons experience unforgettable.

Skills : Microsoft Word, Excel.

Description :

    1. Set up and process patient files for accurate billing.
    2. Answering a Minimum of 10 hunt group calls daily.
    3. Ensuring patient's questions and concerns are answered.
    4. Verify insurance using a wide variety of Web portals.
    5. Ensure patient has coverage on the date of service.
    6. Collect proper paperwork that is needed for insurance to process.
    7. Contact patient to let them know if the device is covered by their insurance and answer any questions they may have.
    8. Work with a team of outside sales Representative to ensure seamless transactions between date of service and processing paperwork to multiple insurances.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate


Patient Access Specialist/Register Resume

Objective : Dedicated, trustworthy administrative professional with versatile administrative support skills experience in public education system; possessing excellent interpersonal and communication skills.

Skills : Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention To Detail, Scheduling, Word Processing , Professionalism, Quality Focus.

Description :

    1. Perform patient pre-admission, admission, transfer, and discharge activities.
    2. Work under the guidance of Patient Access Supervisor.
    3. Collect and validate patient demographic and insurance information.
    4. Obtain health, financial and religious information from patients at the time of admission.
    5. Prepare patient identification band and complete admission papers.
    6. Obtain signatures for financial responsibility and treatment procedures from patients or guardians.
    7. Receive and store patient's valuables and other belongings as requested.
    8. Respond to patient concerns and inquiries professionally.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma


Certified Patient Access Specialist Resume

Objective : Loyal, dependable, hard worker with over ten years of experience and a strong work ethic. Comprehensive knowledge of ICD-9/CPT codes with an extensive background that includes Workers Compensation and 3rd Party Insurance co-pay collections. Flexible fast-learner who adapts quickly to new situations, works well in a team setting, and can be counted on to attain desired results. Computer skills include AS400, EDM, Recondo, Epowerdoc, Responder5, Alpha pager, Code phone, Microsoft Office (Word, Excel, and PowerPoint), Citrix, IDX, GPMS, OCCU, Chart Source, Velocity Pivit, and E-mail.

Skills : Customer Service, Typing, Insurance Verification, Medical Records, Payment Processing, Schedule Appointments, Copy Machine, Fax, Electronic Medical Records, Multi-Line Phone System.

Description :

    1. Registered and assigned beds to inpatients, emergency room patients, maternity and newborns.
    2. Explained the hospital's policies and procedures to patients and families admitted to the emergency department, exercising courtesy, patience, compassion, sympathy and understanding.
    3. Accessed patients medical records per doctors request.
    4. Proficient in multitasking while handling various patient access responsibilities that were handled by multiple staff members during 1st & 2nd shift but handled solely by me during 3rd shift.
    5. Reduced the amount of patients waiting to be registered from 25 to 1 within an hours' time.
    6. Assigned patients to beds within 10 mins of being admitted.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Patient Access Specialist III Resume

Summary : I am a passionate professional who enjoys meeting new people everyday. I am seeking a position that strives towards consumer satisfaction at it is best. Where I am able to advance based on my performance. Seeking a position related to the fields of health care, social work and administration.

Skills : Maintains Strict Confidentiality Knowledge Of HMOs,.

Description :

    1. Provide exceptional customer service to each and every patient.
    2. Write clear and detailed clinical phone messages for physicians for the entire Chicago and Chicago land area.
    3. Acquire insurance authorizations for procedures and tests ordered by the attending physician.
    4. Strictly followed all federal and state guidelines for release of information.
    5. Schedule surgeries and procedures in conjunction with Surgical Coordinator.
    6. Schedule patient appointments Complete registration quickly and cordially for all new patients.
    7. Resolve and clarify issues with patient medications and collaborated with local pharmacies.
    8. Prepare medical request for the patients those request include Referral,Prescription,General Patient and Result request on a daily basis.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.B.A In Management

Patient Access Specialist I Resume

Objective : Professional and thorough Patient Access Specialist seeking a position in which my skills can be fully utilized and enhanced while I thrive. Core Qualifications Schedule/reschedule/cancel appointments for services, according to scripts and guidelines. Places calls for appointment reminders and quality measure outreach. Messaging: Review medical chart to collect information for messages to send to health care team.

Skills : Customer Service, Computer Skills, Communication, Data Entry, Detail Oriented, Email, Filing, Faxing, Keyboarding, Logistics, MS Office, Outlook, Training, Typing, Time Management.

Description :

    1. Perform patient preadmission, admission, transfer, and discharge activities.
    2. Work under the guidance of Patient Access Supervisor.
    3. Collect and validate patient demographic and insurance information.
    4. Obtain health, financial and religious information from patients at the time of admission Prepare patient identification band and complete admission papers.
    5. Obtain signatures for financial responsibility and treatment procedures from patients or guardians.
    6. Contact insurance companies for patient medical billing operations.
    7. Work in compliance with hospital policies and procedures and adhere to government regulations.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Clinical Office

Patient Access Specialist II Resume

Objective : Diversely experienced in dental office management and chair side assistance, mortgage loan production, retail sales, data research, supervision and customer service. Excellent communication skills; ability to interact effectively with people from diverse backgrounds. Self motivated, goal oriented; provide dependable customer service; sales; supervision; underwriting; real estate appraisal data research; planning; scheduling; payroll; computer skills; multi-line phone; loan processing.

Skills : Microsoft Office, Meditech, INotes, OneSource, Passport, Intranet.

Description :

    1. Perform patient pre-admission, admission, transfer, and discharge activities.
    2. Work under the guidance of Patient Access Supervisor.
    3. Collect and validate patient demographic and insurance information.
    4. Obtain health, financial and religious information from patients at the time of admission.
    5. Prepare patient identification band and complete admission papers.
    6. Obtain signatures for financial responsibility and treatment procedures from patients or guardians.
    7. Receive and store patient's valuables and other belongings as requested.
    8. Respond to patient concerns and inquiries professionally.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA In Behavioral Science

Sr. Patient Access Specialist Resume

Summary : My objective is to acquire a profession utilizing my experience and knowledge and participate in ongoing training to further my knowledge.

Skills : 1. Create and maintain accurate databases. 2.Retrieve.

Description :

    1. Perform patient check in, schedule appointments, answer phones Work under the guidance of Patient Access Supervisor.
    2. Collect and validate patient demographic and insurance information.
    3. Obtain health, financial and religious information from patients at the time of admission.
    4. Obtain signatures for financial responsibility and treatment procedures from patients or guardians.
    5. Respond to patient concerns and inquiries professionally.
    6. Maintain positive working relationships with patients, physicians, visitors, and clinic staff Work in compliance with the health clinic policies and procedures and adhere to government regulations.
    7. Organize paperwork and mail for providers Interact with providers regarding their patients Bill via entering encounter & procedure coded and diagnoses Check patients insurance and eligibility Skills Used Nextgen Epaces Microsoft Office MS I.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Jr. Patient Access Specialist Resume

Headline : I am a very competent worker who always strives to be the best. As a person I am a leader and I make sure to not leave anyone on my team behind. I have always been an over achiever at previous employers. I have excellent interpersonal, communication and customer service skills. I have superb computer skills which includes working daily with Microsoft Word and Excel. I am willing and ready to learn much more.

Skills : Microsoft Office.

Description :

    1. Perform patient pre-admission, admission, transfer, and discharge activities.
    2. Professional Skills Work under the guidance of Patient Access Supervisor.
    3. Patient Relations Collect and validate patient demographic and insurance information.
    4. Medical Terminology Obtain health, financial and religious information from patients at the time of Policies/Procedures admission.
    5. Organization/Decision Making Prepare patient identification band and complete admission papers.
    6. Microsoft Suite/Internet Obtain signatures for financial responsibility and treatment procedures from Multi-Phone Lines patients.
    7. Office Administration Receive and store patient's valuables and other belongings as requested.
    8. Data Entry Respond to patient concerns and inquiries professionally.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Biology

Patient Access Specialist/Representative Resume

Objective : To find a permanent position that presents the opportunity for growth. A goal-oriented individual seeking a position in a busy work environment where my professional business and practical experiences will be fully utilized. I work effectively in a fast paced environment completeing tasks and meeting deadlines. I am a team player and have excellent interpersonal skills, initiative, attention to detail and follow-through skills. I have a great personality.

Skills : Microsoft Office, works well with others,.

Description :

    1. Patient registration in ER dept which includes accurate demographic information active medical insurance coverage and authorizations for healthcare services.
    2. Collection of copay amounts and prepares for deposits.
    3. Reconciles daily cash drawer and completement of necessary Federal, State and county forms as required.
    4. Medical and insurance terminology Medicare, Medicaid, Managed Care and third party reimbursement.
    5. Close contact with nursing and physician staff for patient services.Scanning into HPF pertanent information for research of accounts.
    6. Registration of all departments within our facility with escorts to appropriate location.
    7. Answers calls on a timely manner with phone etiquette, confidentiality and patient services.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Patient Access Specialist/Nurse Specialist Resume

Summary : Polished & Experienced Administrative Professional with diverse skills and drive to exceed expectations seeks part-time or full-time position.

Skills : Microsoft Office, Quickbooks, Social Media Marketing, Medical Terminology, Meditech, Medical Records, Marketing, Data Entry, Administrative Skills, Customer Relationship Management, Customer Service, Windows, Organizational Skills, Multi-Line Phone System.

Description :

    1. Assisted patients with hospital registration process and the required documents.
    2. Collected co-payments and applied to patient accounts.
    3. Participated in regular staff meetings and department training sessions.
    4. Provided resources to patients in need of financial assistance to cover hospital expenses.
    5. Maintained strict patient and physician confidentiality.
    6. Prepared patient charts, pre-admissions and consent forms as necessary.
    7. Prepared patient charts accurately and neatly for clinic Scheduled patient appointments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science In Health Studies

Patient Access Specialist/Assistant Resume

Summary : Patient centered Excellent communicator Work well with diverse groups of people Able to prioritize workload Work well alone or as part of a team Work well under stress with the ability to meet deadlines Self starter Always ready to learn Able to handle adverse situations Working knowledge of EPIC.

Skills : Microsoft Office,Data Entry,Multi-tasking,excel, Word.

Description :

    1. Perform and coordinate patient pre-admission, admission, transfer, and discharge activities.
    2. Performs billing and bookkeeping functions.
    3. Collect and validate patient demographic and insurance information.
    4. Contact insurance companies for patient medical billing operations.
    5. Accurately completes computer smooth and orderly flow of patients moving in and out of the medical office.
    6. Obtain signatures for financial responsibility, treatment procedures, HIPPA and other medical forms from patients or guardians.
    7. Assists patients during checkout, and ensures they have post-treatment instructions if required.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certificate In Medical Billing And Coding

Patient Access Specialist Resume

Objective : Seasoned and dedicated business professional possessing several years of retail, project operations, and services management experience. Adaptable and prepared to connect with staff and customers while improving processes and increasing profits. A skilled communicator and collaborator, with a flexible supervisory style that can be applied in a practical and direct manner to all business operations.

Skills : Administrative, Billing.

Description :

    1. Responsible for accurately gathering and entering patient information into GPR, IDX, and Centricity.
    2. Effectively handle incoming calls and transfer calls in a professional manner.
    3. Proactively performs outbound calls and other related special projects.
    4. Complete accurate registration of all patients obtaining services.
    5. Demonstrate customer services and communication skills.
    6. Schedule appointments in an efficient and timely manner.
    7. Achieved required departmental KPI's consistently Recognized by multiple patients for excellent customer service.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelors Of Science In Healthcare Management