Patient Access Specialist Resume Samples

A Patient Access Specialist will take charge of locating and notifying customers about their delinquent accounts. The common duties highlighted on the Patient Access Specialist Resume indicate the following – receiving and processing patient applications, greeting patients and their caregivers, recording pertinent information into database, recording insurance information, obtaining pre-approval for treatment, relaying information between staff members and patients, keeping paper and electronic medical records, providing information to insurance companies and assisting patients during checkout.

Highlighting skills denoted on resume include the following – compassionate and caring personality, ability to remain calm and composed, a basic understanding of medical terminologies and procedures, ability to maintain confidentiality and professional appearance. While a high school diploma is considered mandatory, possessing a technical certificate in medical office administration will be useful. An Associate’s degree will enhance career prospects.

Patient Access Specialist Resume example

Patient Access Specialist Resume

Objective : Passionate, Determined, hard working employee with 5 years of medical field experience. 10 years of customer service and training experience. Known as a team player. Always looking to make a better and more efficient working environment. I want to make that persons experience unforgettable.

Skills : Microsoft Word, Multitasking.

Description :

    1. Set up and processed patient files for accurate billing.
    2. Answered a Minimum of 10 hunt group calls daily.
    3. Ensured patient's questions and concerns are answered.
    4. Verified insurance using a wide variety of Web portals.
    5. Ensured patient has coverage on the date of service.
    6. Collected proper paperwork that is needed for insurance to process.
    7. Contacted patients to let them know if the device is covered by their insurance and answer any questions they may have.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate


Patient Access Specialist/Register Resume

Objective : Dedicated, trustworthy administrative professional with versatile administrative support skills experience in public education system; possessing excellent interpersonal and communication skills.

Skills : Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention To Detail, Scheduling, Word Processing , Professionalism, Quality Focus.

Description :

    1. Performed patient pre-admission, admission, transfer, and discharge activities.
    2. Worked under the guidance of Patient Access Supervisor.
    3. Collected and validated patient demographic and insurance information.
    4. Obtained health, financial and religious information from patients at the time of admission.
    5. Prepared patient identification band and complete admission papers.
    6. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
    7. Responded to patient concerns and inquiries professionally.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma


Certified Patient Access Specialist Resume

Objective : Loyal, dependable, hard worker with over ten years of experience and a strong work ethic. Comprehensive knowledge of ICD-9/CPT codes with an extensive background that includes Workers Compensation and 3rd Party Insurance co-pay collections. Flexible fast-learner who adapts quickly to new situations, works well in a team setting, and can be counted on to attain desired results. Computer skills include AS400, EDM, Recondo, Epowerdoc, Responder5, Alpha pager, Code phone, Microsoft Office (Word, Excel, and PowerPoint), Citrix, IDX, GPMS, OCCU, Chart Source, Velocity Pivit, and E-mail.

Skills : Customer Service, Typing, Insurance Verification, Medical Records, Payment Processing, Schedule Appointments, Copy Machine, Fax, Electronic Medical Records, Multi-Line Phone System.

Description :

    1. Registered and assigned beds to inpatients, emergency room patients, maternity, and newborns.
    2. Explained the hospital's policies and procedures to patients and families admitted to the emergency department, exercising courtesy, patience, compassion, sympathy, and understanding.
    3. Accessed patient's medical records per doctor's request.
    4. Proficient in multitasking while handling various patient access responsibilities that were handled by multiple staff members during 1st & 2nd shift but handled solely by me during 3rd shift.
    5. Reduced the number of patients waiting to be registered from 25 to 1 within an hours' time.
    6. Assigned patients to beds within 10 mins of being admitted.
    7. Worked with a team of outside sales Representatives to ensure seamless transactions between the date of service and processing paperwork to multiple insurances.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Patient Access Specialist III Resume

Summary : A passionate professional who enjoys meeting new people everyday. Seeking a position that strives towards consumer satisfaction at it is best. Where I am able to advance based on my performance. Seeking a position related to the fields of health care, social work and administration.

Skills : Maintains Strict Confidentiality Knowledge Of HMOs,.

Description :

    1. Provided exceptional customer service to each and every patient.
    2. Wrote clear and detailed clinical phone messages for physicians for the entire Chicago and Chicago land area.
    3. Acquired insurance authorizations for procedures and tests ordered by the attending physician.
    4. Strictly followed all federal and state guidelines for the release of information.
    5. Scheduled surgeries and procedures in conjunction with the Surgical Coordinator.
    6. Resolved and clarified issues with patient medications and collaborated with local pharmacies.
    7. Prepared medical requests for the patients those request include Referral, Prescription, General Patient and Result requests on a daily basis.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.B.A In Management

Patient Access Specialist I Resume

Objective : Professional and thorough Patient Access Specialist seeking a position in which my skills can be fully utilized and enhanced while I thrive. Core Qualifications Schedule/reschedule/cancel appointments for services, according to scripts and guidelines. Places calls for appointment reminders and quality measure outreach. Messaging: Review medical chart to collect information for messages to send to health care team.

Skills : Customer Service, Computer Skills, Communication, Data Entry, Detail Oriented, Email, Filing, Faxing, Keyboarding, Logistics, MS Office, Outlook, Training, Typing, Time Management.

Description :

    1. Performed patient preadmission, admission, transfer, and discharge activities.
    2. Worked under the guidance of a Patient Access Supervisor.
    3. Collected and validated patient demographic and insurance information.
    4. Obtained health, financial and religious information from patients at the time of admission Prepare patient identification band and complete admission papers.
    5. Contacted insurance companies for patient medical billing operations.
    6. Worked in compliance with hospital policies and procedures and adhere to government regulations.
    7. Scheduled patient appointments Complete registration quickly and cordially for all new patients.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Clinical Office

Patient Access Specialist II Resume

Objective : Diversely experienced in dental office management and chair side assistance, mortgage loan production, retail sales, data research, supervision and customer service. Excellent communication skills; ability to interact effectively with people from diverse backgrounds. Self motivated, goal oriented; provide dependable customer service; sales; supervision; underwriting; real estate appraisal data research; planning; scheduling; payroll; computer skills; multi-line phone; loan processing.

Skills : Microsoft Office, Meditech, INotes, OneSource, Passport, Intranet.

Description :

    1. Received and stored patient valuables and other belongings as requested.
    2. Demonstrated exceptional customer service and patient focus to make each encounter as positive as possible.
    3. Worked closely with clinical colleagues and administrative teammates to develop a cohesive, high-performing team.
    4. Verified patient demographic information upon arrival.
    5. Updated and changed insurance information as appropriate.
    6. Scanned insurance cards and driver's licenses.
    7. Entered referrals into the computer and link them to the appropriate case.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Junior
                        Education
                        Education
                        BA In Behavioral Science

                        Sr. Patient Access Specialist Resume

                        Summary : Organizing paperwork and mail for providers Interact with providers regarding their patients Bill via entering encounter & procedure coded and diagnoses Check patients insurance and eligibility Skills Used Nextgen Spaces Microsoft Office MS I.

                        Skills : Creative Skills, Management Skills.

                        Description :

                          1. Performed patient check-in, scheduled appointments, answer phones Work under the guidance of the Patient Access Supervisor.
                          2. Collected and validated patient demographic and insurance information.
                          3. Obtained health, financial and religious information from patients at the time of admission.
                          4. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
                          5. Responded to patient concerns and inquiries professionally.
                          6. Maintained positive working relationships with patients, physicians, visitors, and clinic staff Work in compliance with the health clinic policies and procedures and adhere to government regulations.
                          7. Obtained all necessary signatures on consent forms and financial agreements and completes Medicare secondary forms if required.
                        Years of Experience
                        Experience
                        7-10 Years
                        Experience Level
                        Level
                        Management
                        Education
                        Education
                        Diploma

                        Jr. Patient Access Specialist Resume

                        Headline : A very competent worker who always strives to be the best. a leader and I make sure to not leave anyone on my team behind. I have always been an over achiever at previous employers. I have excellent interpersonal, communication and customer service skills. I have superb computer skills which includes working daily with Microsoft Word and Excel.

                        Skills : Microsoft Office, Planning Skills.

                        Description :

                          1. Obtained health, financial and religious information from patients at the time of Policies/Procedures admission.
                          2. Obtained signatures for financial responsibility and treatment procedures from Multi-Phone Lines patients.
                          3. Received and store patient's valuables and other belongings as requested.
                          4. Collected copayments, coinsurances, deductibles, and balances.
                          5. Prepared daily clinics for upcoming appointments and print-related documents.
                          6. Created a record of the appointment, or an encounter and print.
                          7. Ensured that all documentation is entered accurately and swiftly.
                        Years of Experience
                        Experience
                        5-7 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        Biology

                        Patient Access Specialist/Representative Resume

                        Objective : To find a permanent position that presents the opportunity for growth. A goal-oriented individual seeking a position in a busy work environment where my professional business and practical experiences will be fully utilized. Work effectively in a fast-paced environment completing tasks and meeting deadlines. A team player and have excellent interpersonal skills, initiative, attention to detail, and follow-through skills.

                        Skills : Microsoft Office, Patient Care.

                        Description :

                          1. Patient registration in ER dept which includes accurate demographic information active medical insurance coverage and authorizations for healthcare services.
                          2. Collected copay amounts and prepares for deposits.
                          3. Reconciled daily cash drawer and complement necessary Federal, State, and county forms as required.
                          4. Medical and insurance terminology Medicare, Medicaid, Managed Care, and third party reimbursement.
                          5. Closed contact with nursing and physician staff for patient services. 
                          6. Scanned into HPF permanent information for research of accounts.
                          7. Registered of all departments within our facility with escorts to the appropriate location.
                          8. Answered calls in a timely manner with phone etiquette, confidentiality, and patient services.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        Diploma

                        Patient Access Specialist Resume

                        Summary : Hardworking, organized, Patient Access Specialist professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.

                        Skills : Microsoft Office, Quickbooks, Social Media Marketing, Medical Terminology, Meditech, Medical Records, Marketing, Data Entry, Administrative Skills, Customer Relationship Management, Customer Service, Windows, Organizational Skills, Multi-Line Phone System.

                        Description :

                          1. Assisted patients with the hospital registration process and the required documents.
                          2. Collected co-payments and applied them to patient accounts.
                          3. Participated in regular staff meetings and department training sessions.
                          4. Provided resources to patients in need of financial assistance to cover hospital expenses.
                          5. Maintained strict patient and physician confidentiality.
                          6. Prepared patient charts, pre-admissions, and consent forms as necessary.
                          7. Prepared patient charts accurately and neatly for clinic Scheduled patient appointments.
                        Years of Experience
                        Experience
                        10+ Years
                        Experience Level
                        Level
                        Senior
                        Education
                        Education
                        BS In Health Studies

                        Patient Access Specialist/Assistant Resume

                        Summary : Patient-centered Excellent communicator Work well with diverse groups of people Able to prioritize workload Work well alone or as part of a team Work well under stress with the ability to meet deadlines Self-starter Always ready to learn Able to handle adverse situations Working knowledge of EPIC.

                        Skills : Microsoft Office, Data Entry, Multi-tasking.

                        Description :

                          1. Performed and coordinated patient pre-admission, admission, transfer, and discharge activities.
                          2. Performed billing and bookkeeping functions.
                          3. Accurately completed computer smooth and orderly flow of patients moving in and out of the medical office.
                          4. Obtained signatures for financial responsibility, treatment procedures, HIPPA, and other medical forms from patients or guardians.
                          5. Assisted patients during checkout, and ensures they have post-treatment instructions if required.
                          6. Scheduled follow-up appointments as necessary.
                          7. Conducted accurate patient registration interviews, verified current demographic, insurance, physician information, and enters required data into the computer system in accordance with financial and departmental guidelines.
                        Years of Experience
                        Experience
                        10+ Years
                        Experience Level
                        Level
                        Senior
                        Education
                        Education
                        Certificate In Medical Billing

                        Patient Access Specialist Resume

                        Objective : Seasoned and dedicated business professional possessing several years of retail, project operations, and services management experience. Adaptable and prepared to connect with staff and customers while improving processes and increasing profits. A skilled communicator and collaborator, with a flexible supervisory style that can be applied in a practical and direct manner to all business operations.

                        Skills : Administrative, Billing.

                        Description :

                          1. Responsible for accurately gathering and entering patient information into GPR, IDX, and Centricity.
                          2. Effectively handled incoming calls and transfer calls in a professional manner.
                          3. Proactively performed outbound calls and other related special projects.
                          4. Completed accurate registration of all patients obtaining services.
                          5. Demonstrated customer services and communication skills.
                          6. Scheduled appointments in an efficient and timely manner.
                          7. Achieved required departmental KPI's consistently Recognized by multiple patients for excellent customer service.
                        Years of Experience
                        Experience
                        0-2 Years
                        Experience Level
                        Level
                        Entry Level
                        Education
                        Education
                        BS In Healthcare