Sales Support Resume Samples

The individual working for the Sales Support role will take responsibility for providing support to the sales teams throughout the sales process. A well-drafted Sales Support Resume gives a list of the following duties and tasks – providing troubleshooting assistance to customers, offering data and guides to the sales team, developing and monitoring performance indicators, managing sales tracking tools, maintaining a record of sales trends, developing sales strategies by collaborating with account managers, and ensuring excellent customer satisfaction and service.

Even though the job description may vary based on the size of the team and type of sales, the following common skills are expected from potential candidates – strong administrative skills, deep understanding of sales principles and customer service practices, hands-on experience with ERP and CRM systems, knowledge of variety of machines used typically in sales warehouses and seamless telephone speaking skills. A degree in the field of Business or Marketing will be useful.

Sales Support Resume

Headline : Highly organized Sales Representative with 8 years in inside and outside sales. Innovative and attentive to details with outstanding follow-through. Outside Sales Representative skilled in building relationships. negotiating and closing sales. Dedicated Outside Sales Representative who is a detail-oriented self-starter and congenial salesperson. Background in inside sales and customer service. Talented sales professional who effectively multi-tasks and balances customer needs with company demands.

Skills : Microsoft Office, Adobe, Research, Spanish.

Description :

    1. Met incoming customers and provided immediate assistance.
    2. Listened to customer needs and preferences to provide accurate advice.
    3. Trained all new sales employees on effective techniques.
    4. Increased purchase totals by recommending additional items.
    5. Organized items in visually appealing manner.
    6. Answered incoming telephone calls with professional and knowledgeable responses.
    7. Provided expert product and service information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Degree


Sales Support Associate Resume

Objective : Customer service driven to exceed sales goals and build long term relationships with customers. Delivers positive experience through high-quality customer care. Motivated customer service specialist with over 12 months retail experience in fast-paced, team-based environment. Focused customer service successful at multi-tasking and delivering prompt and friendly service to all customers. Maintain positive attitude and a great sense of humor during peak hours.

Skills : Sales and Customer Creation Customer Service and Client Retention Coaching and Mentoring Process and Procedure Management Account/Case Management Cash Management and Accurate Record Keeping.

Description :

    1. Stocked and replenished merchandise according to store merchandising layouts.
    2. Priced merchandise, stocked shelves and took inventory of supplies.
    3. Cleaned and organized the store, including the checkout desk and displays.
    4. Alerted customers to upcoming sales events and promotions.
    5. Alerted customers to upcoming sales events and promotions.
    6. Identified potential shoplifters and alerted management.
    7. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
    8. Handled all customer relations issues in a gracious manner and in accordance with company policies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Administrative Sales Support Resume

Objective : An enthusiastic plus motivated professional that has an excellent education with experience in procurement, logistics, subcontractor and supplier negotiations, sales/marketing, production coordination and personnel supervision. I am a positive leader with a strong work ethic, effective communication skills, and have the ability complete challenging assignments. In addition, I am a productive team player and fast learner with a commitment to increase my professional skills to achieve higher goals and become an asset to the company I am employed with.

Skills : Microsoft Office.

Description :

    1. Assisted Territory Sales Representative with customer's daily sales orders by phone or email.
    2. These were then entered into order entry system for process and scheduling.
    3. Negotiated prices with customers, within established limits of department.
    4. Adjusted customer orders and notified scheduling of changes so orders processed and shipped complete.
    5. Calculated and issued credits weekly for customer orders that were shipped incomplete or incorrectly to adjust customer accounts payables.
    6. Produced and provided engineered design drawings and specifications to customers upon request.
    7. Tracked orders through system until timely delivery of product were completed to meet required deadlines.
    8. Responded to customer service and product issues, resolved complaints concerning invoice, shipments or product terms of credit.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science In Agriculture

Sales Support Manager Resume

Headline : Highly qualified Sales Support with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Customer Service, Sales, Buying.

Description :

    1. Manage a team of Sales Support staff including hiring, day-to-day operations, coaching and termination.
    2. Process confidential financial information.
    3. Quickly and efficiently resolve issues with accounts receivable.
    4. Liaison between, customers, store personnel and off-site corporate.
    5. Run and process reports in a timely fashion.
    6. Address customer problems, questions and concerns in order to reach a positive resolution.
    7. Highly skilled at performing customer service duties both on the telephone and in person.
    8. Write and revise guidelines and procedures to remain in compliance with corporate policies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Arts In Arts And Sciences

Sales Support Analyst Resume

Objective : Extremely passionate college graduate interested in achieving peak performance levels while continuing to learn. Goal oriented and driven to grow both personally and professionally. Passionate team leader focused on providing a productive and positive energy. Strong sales and customer service skills. Driven and motivated to be a top performer.

Skills : Paperwork, multi-tasking, becoming more responsible, and cleaning.

Description :

    1. Support of sales team through order processing, sales support and customer concerns.
    2. Using internal system to track and manage major account information for manufacturers.
    3. Match accounting invoices with manufacturer orders; ensuring that accounts payable invoices match PO in system and submitted for billing by Accounts Receivable.
    4. Follow up on invoicing issues and issues with orders.
    5. Research and resolve problematic orders and customer concerns in regards to billing and purchase orders.
    6. Communicate all rejections and issues to the manufacturers and negotiate resolutions.
    7. Check purchase orders for pricing, product items, and special instructions.
    8. Assist with package & shipment of manufacturer orders and ensuring all parts are packaged and shipped correctly.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science In Sociology

Inbound Sales Support Resume

Objective : Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet company goals. Earned promotions by my dedication and integrity. Proven skills in organization, motivation, management, and communication.

Skills : Microsoft, Typing, Communications, Multi-Line Phone System, Word.

Description :

    1. Maintain records and reports of inventories, price lists, shipments, and goods used or issued.
    2. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    3. Dispose of damaged or defective items, or return them to vendors.
    4. Inventory stock and requisition new stock.
    5. Put price information on tickets, marking by hand or using ticket-printing machine.
    6. Ticket, arrange and display merchandise to promote sales.
    7. Greet customers and ascertain what each customer wants or needs.
    8. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
CNA In Nursing

Direct Business Sales Support Resume

Objective : To work in a facility that would allow me to utilize my skills, offers personal growth and development. Willing to start work immediately.

Skills : Copying, Data Entry, Faxing, Filing, Forms, Materials, Mail, Office, Sales, Scanning, Supervisor, Telephone, Telephones, Typing, Word Processing, Articles.

Description :

    1. Fielded an average of 100 customer service calls per day.
    2. Recommended and helped customers select merchandise based on their needs.
    3. Exchanged returned merchandise for customers quickly and efficiently.
    4. Served as liaison between customers, store personnel and various store departments.
    5. Confirmed that appropriate changes were made to resolve customers' problems.
    6. Informed customers about sales and promotions in a friendly and engaging manner.
    7. Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma In Curriculum

Sales Support Specialist Resume

Objective : To obtain a fulltime position in the aviation and/or transportation industry wherein I can utilize my prior experience and knowledge to promote the growth of the organization and secure a mutually beneficial position to advance my professional growth and longevity in the workforce. PROFILE AND CERTIFICATIONS Great interpersonal skills Proficient in Microsoft Suite Motivated and dependable worker Clean driving history and efficient on driving routes Hands on and helpful Task oriented and able to multitask Excellent communication skills Punctual and efficient worker Current CPR and First Aide Certification.

Skills : Microsoft Office.

Description :

    1. Assisted in restocking and recovery on the sales floor and Maintains sizing, colorization and organization of merchandise as directed.
    2. Ensured that merchandises are out on the sales floor at the correct time and in the right amounts.
    3. Transported newly received merchandise to sales floor; fills in and straightens stock in accordance with the company standards.
    4. Handled merchandise or cash handling functions as per corporate policies.
    5. Administered point of sale opening and closing procedures as per corporate policy.
    6. Exhibited high level energetic response to customers in store or on phone.
    7. Listened to customer's needs, documented and identify best response and solution.
    8. Communicated with customers and co-workers to ensure exceptional customer care through company documents.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Sales Support Coordinator Resume

Headline : Responsible Sales Coordinator proficient in Customer Service, Accounts Payable, Administrative duties, and Payroll. Passionate and motivated, with a drive for excellence. 10 plus years in Human Resource and Administrative positions.

Skills : Microsoft Suite, Customer Service, Conflict Resolution.

Description :

    1. Hire employees and process hiring -related paperwork.
    2. Interpret and explain human resources policies, procedures, laws, standards, or regulations.
    3. Schedule or conduct new employee orientations.
    4. Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discr epancies.
    5. Process paperwork for new employees and enter employee information into the payroll system.
    6. Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
    7. Keep track of leave time, such as vacation, personal, and sick leave, for employees.
    8. Compile employee time, production, and payroll data from time sheets and other records.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
High School Diploma

Operations Sales Support Resume

Summary : Customer Service professional with upwards of 10 years of experience in diverse environments seeking management position.

Skills : Key Holder, Sales Management, Sales, Sales Support, Operations.

Description :

    1. Performed as a contact between consumers and sales representative.
    2. Satisfied customer inquiries: shipment, availability and production status.
    3. Provided exceptional customer service and support to independent and national accounts.
    4. Followed up on orders: shipment, availability and production status.
    5. Worked with operations team to facilitate order fulfillment process.
    6. Engaged and strategized with the Assistant Director of National Sales to demonstrate how Gurhan can assist in driving revenue for the National account business.
    7. Communicated daily with Turkey based headquarters on special orders: possibility, production estimates and cost.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate In Science In Business Administration

Marketing/Sales Support Resume

Objective : To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization's goal while achieving my personal goals.

Skills : Microsoft Office.

Description :

    1. Demonstrated a customer first mindset while in the store.
    2. Handled currency and credit over $1,000 a shift.
    3. Ran go backs from fitting room to sales floor.
    4. Displayed excellent customer service to the clients.
    5. Assessed and addressed the needs of the area.
    6. Maintained the sales-floor, fitting rooms and cash-wrap by completing assigned tasks.
    7. Demonstrated strong customer focused service on and off the sales floor.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Arts In Psychology

Sales Support Resume

Headline : Motivated, personable, and determined business professional with excellent team building skills. Extensive sales, customer service, and administrative support experience. A quick learner that thrives in deadline-driven environments while paying close attention to detail and consistently applying follow up skills. Demonstrates ability to handle complex tasks and resolve customer complaints. Highly motivated, reliable individual with extensive experience in Business Partner relationships.

Skills : Salesforce, STNA, Customer Service, Microsoft Office.

Description :

    1. Responsible for supporting customer account managers manage all internal aspects of customer accounts for Sage Mid Market.
    2. Provided daily coordination support for 4 teams, including meeting planning, calendar management, quoting assistance, and materials preparation.
    3. Coordinated Daily, Weekly, Monthly, mid an end of month reports.
    4. Supports training programs through maintaining and updating training materials and training schedules.
    5. Responsible for the preparation of invoices and price breakdowns.
    6. Execute sales transactions, create opportunities, and generate leads.
    7. Ensure Customer Account Managers have adequate quote information for their clients and partners.
    8. Assisted in maintaining Customer Account Managers accounts when absent or on temporary leave.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Degree In Public Relations