Patient Care Manager Resume Samples

Patient care managers work normally in the healthcare facilities and are accountable for patient care. The job duties that are typically seen on the Patient Care Manager Resume are – communicating with patients, handling business operations, developing and drafting customized care plans for patients, allocating budgets, evaluating staff performance, handling patient care assignments, facilitating multiple care aspects, arranging abeyances, recording patient care information and instituting various plans to improve patient care.

Some of the essential skills and qualifications expected from patient care managers include – health management expertise, excellent time management, and problem-solving skills, familiarity with latest related software, budgeting skills, and customer service orientation. A Well crafted resume normally highlights a degree in the field of Health management or health information.

Patient Care Manager Resume example

Patient Care Manager Resume

Objective : Medical Doctor with notable experience in the public health arena. An articulate and effective communicator, with a practical and empathetic approach to patient management.

Skills : CNA Class Certificate And CPR/First Aide Trained.

Description :

    1. Provide personal care to residents which included, bathing, dressing, feeding, assisting with daily activities.
    2. Working in a team environment but also individually at times. CPR and First Aid training completed.
    3. Impacted many lives of the residents and co-workers. Showed what a difference can make in someone's life.
    4. Supported seven physicians in a "Medical Home Project" Contributed to the implementation of quality patient care through patient education.
    5. Provided diabetic teaching classes and coordinated therapeutic treatments together with the Primary Care Physicians to patients.
    6. Provided telephonic and face-face assessments and interventions to patients in the Medical Home Coordinated patients.
    7. Responsible for leading the stand-up meetings each morning Ensured adequate staffing for patient load and care Reviewed admission paperwork from the RNS.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School


Patient Care Manager/Representative Resume

Headline : Dedicated RN with over 20 years of experience within medical setting with 19 years specializing in hospice. Looking for a challenging position with a growing, financially stable organization.

Skills : Clinical research recruitment and management, patient advocacy.

Description :

    1. Supervision and clinical management of Homecare and Hospice Supervision of all clinical staff including RN's, LPN's.
    2. Maintain and assess quality assurance of all clinical documentation. Perform clinical record reviews quarterly for quality assurance.
    3. Responsible for the overall direction of clinical services Establish, implement and evaluate goals and objectives for hospice services.
    4. Respond to customer complaints regarding patient care and assure all complaints are handled in accordance with the company.
    5. Policies and procedures and, or legal compliance requirements Manage related expenditures in a fiscally responsible.
    6. provide oversight and leadership to medical/surgical nursing staff. Ensure Medicare compliance with all services and documentation.
    7. Responsible for evaluating, disciplining and managing staff during the weekend Performed charge duties.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Patient Care Manager Resume

Summary : A successful manager and leader. Strong background in planning, program development, counseling, budgeting, staffing and training.

Skills : Microsoft office, Managerial, Auto cad, Customer Service.

Description :

    1. Patient care and supervision of staff on her shift. years as an educator and division chair.
    2. Initiated computerized test bank program, developed nursing related courses, managed a staff of faculty and administrative assistants.
    3. Researched, wrote and administered grants which were funded for in excess.
    4. Oversaw reaccreditations of program, including writing the self-study and working with faculty.
    5. Provides direct supervision, monthly schedules, and annual evaluations to Mental Health Technicians, Intake Workers. 
    6. Provides staff with on-going education according to evidenced-based psychiatric nursing practices Participates and organizes a community.
    7. Assisting residents during the night shift and with housekeeping, dressing, and breakfast during morning care.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
BSN

Patient Care Manager/Co-ordinator Resume

Summary : Outgoing Registered Dental Hygienist offering superb patient care and passion for dental hygiene. Motivated individual with exceptional organizational and prioritization abilities.

Skills : Home Health, Hemodialsis, Telemetry.

Description :

    1. Organizes and directs the care of a team of patients and clinicians, in accordance with the current Federal, State, and local standards.
    2. Schedulers to ensure appropriate utilization of resources and coordination of care.
    3. Facilitates communication of all disciplines, physicians, patients, and their caregivers.
    4. Coordinates orientation and ongoing education of team clinicians.
    5. Implementing appropriate orders/interventions for complicated wounds and ostomy patients.
    6. Ensure appropriate utilization of services, accuracy, and review for a patient-focused plan of care.
    7. The assigned team of clinicians including field education/shared visits, PIP processes, annual reviews, payroll, productivity oversight.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing

Patient Care Manager/Supervisor Resume

Headline : Medical Doctor with notable experience in the public health arena. An articulate and effective communicator, with a practical and empathetic approach to patient management.

Skills : Clinical Research Recruitment And Management, Patient Advocacy.

Description :

    1. Advanced Radiation Oncology Centers, the motivation is to provide patients with compassionate and quality oncological care.
    2. Utilized therapies include IMRT radiation therapy, Cone Beam CT, Calypso GPS, BAT Ultrasound, and a Rotating Gamma System.
    3. Partner with medical staff to effectively manage real-time patient protocol, with the purpose of fostering an effective multi-disciplinary approach to patient care.
    4. Facilitate weekly review sessions with medical staff, focused on case-by-case patient scenarios.
    5. Interacting with patient's families, scheduling of diagnostic/future appointments, directing patients to appropriate support resources.
    6. Serve as the first point of contact for any patient concerns/conflict resolution. Actively observe and document patient visits.
    7. Providing appropriate and accurate patient care, case mix weight, and appropriate utilization of delivery of patient care.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MD

Patient Care Manager/Executive Resume

Headline : Driven and compassionate healthcare professional seeking a position within a competitive organization where vast experience and skills will be utilized in determining the psycho social, biophysical.

Skills : Proactive Problem Solver, Demonstrated Analytical And Financial Skills.

Description :

    1. Collaborated to achieve futuristic, win-win decisions in the best interest of the community/interdependence of organizations/hospital care.
    2. Maintained quality, accreditation readiness/marketing/business management; budget, staff.
    3. Assessed current status/future needs of service in the rapidly growing county.
    4. Initiated proactive changes/construction plans to meet the increase in births for a period.
    5. Implementing a "patient first" philosophy, restaurant-style meals, "guesting" policy for mothers/parents of NICU babies.
    6. Developed/initiated competency-based professional orientation/education programs consistent with national standards.
    7. Accountable for financial responsibility related to budget goals through utilization, documentation,
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Patient Care Manager III Resume

Summary : Professional, energetic, and innovative RN offering over 10 years of experience in patient care and leadership. Specific expertise in situational awareness, critical thinking, physician.

Skills : Microsoft Office, EHR, LEAN.

Description :

    1. Provide education and professional development for a staff of Stabilized staff turnover and obtained employee engagement scores.
    2. Implemented the throughput process which decreased door to doctor time to an average of ranking fasted in the state of Minnesota.
    3. Increased and maintained operational productivity. Decreased labor costs while maintaining overtime of worked hours.
    4. Improved patient experience scores consistently ranking in the percentile.
    5. Experience in contract negotiations with board-certified emergency physicians, General Surgery, and county correctional services.
    6. Oversite of correctional service medical staff ensuring the delivery of quality medical, mental health and substance abuse care.
    7. Coordinated annual continuing education for correctional services medical staff to ensure competency and currency in the field.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Masters

Patient Care Manager/Representative Resume

Summary : Resourceful, determined, dedicated professional working with customers. Highly efficient results in a fast paced, multi-tasking dynamic environment.

Skills : Patient Care, Patient Assessments, Nursing Process.

Description :

    1. Participates in the recruitment, interviewing, selection, and orientation of team members.
    2. Evaluates their performance relative to job goals/requirements; coaches staff and recommends in-service education programs.
    3. Manages the assignment of clinical associates. and ensures adherence to internal policies/standards.
    4. Ensures service quality and participates in care coordination to ensure proper communication between caregivers, patients.
    5. Discusses operational issues, updates staff on new/changed regulations and reviews records to ensure regulatorily.
    6. Oversight of clinical integrity of appropriate documentation, quality of care provided, visits utilization, appropriate contacts with physicians.
    7. Prepared and processed medical insurance claim forms for several insurance companies, verifying coverage.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Patient Care Manager Resume

Objective : Seasoned nursing professional with proven leadership capabilities offering more than 8 years of experience providing oversight, planning, and direction to multifaceted departments.

Skills : Customer Service, Technical Skills.

Description :

    1. Responsible for strategic planning, implementation, coordination, and evaluation of home health and hospice programs.
    2. Directed, coordinated and supervised the delivery of health care services to an average daily census.
    3. Provided clinical oversight and instruction to a staff of health care providers, supervisors, and administrators.
    4. Managed an operating budget with a budget variance of under in salaries and under in expenses for consecutive years.
    5. Management and process improvement efforts reduced staff turnover.
    6. Reformed the claims review process from retrospective to a progressive method resulting in a decreased percentage of billing errors.
    7. Established a clinical practice committee to design clinical care pathways and protocols using evidence-based practice.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Master's

Patient Care Manager/Analyst Resume

Objective : Exceptional Nursing professional with a proven history of excellent patient care, clinical compliance, financial stewardship and program growth.

Skills : Communications, Take caring of patient.

Description :

    1. Define and communicate expectations regarding the quality provision of services and productivity to the interdisciplinary teams.
    2. Ensure staffing meets requirements of ratios per census.
    3. Completed and conducted annual performance evals in a timely manner and completed corrective action plans as necessary.
    4. Ensured maintenance of patient/client records, statistics, reports, and records for the purposes of evaluation and reporting.
    5. Ensuring all patient medical record documentation is present per policy and procedures and in compliance with local, state and federal laws.
    6. Managed an interdisciplinary team of clinical staff, including the management of the site medical director.
    7. Coordinated the admissions department, processed referrals, assigned staff and screened patients for Hospice eligibility.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Nursing

Patient Care Manager Resume

Headline : Performing a wide range of tasks such as collaborating with various medical personnel to stay updated about patient information, supervising the patient care staff.

Skills : Ms-office,Customer Service.

Description :

    1. Establish, implement and evaluate goals and objectives for home health services that meet and promote Lighthouse Hospice standards.
    2. Supervise and evaluate qualified Hospice interdisciplinary team personnel.
    3. Provide daily direction to the team, including all scheduling, care planning, documentation, productivity.
    4. Manage all patient care expenditures, including but not limited to labor, pharmacy, DME, medical supplies.
    5. Assure regulatory compliance, including achieving and maintaining Hospice Medicare certification.
    6. Respond to customer complaints regarding patient care and assure all complaints are handled in accordance with Company policies.
    7. Manage related expenditures in a fiscally responsible manner in accordance with the Company's budget.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate

Patient Care Manager/Representative Resume

Objective : Highly qualified Patient Care Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and excel in the collaborative environment.

Skills : Ms-office, Ms-excel, Communication Skills.

Description :

    1. Ensure organizational Quality measures are compiled and submitted monthly.
    2. Provide time off coverage for critical care cluster units. Provide weekend hospital-wide supervision.
    3. Interview hired and facilitates orientation for new employees. A member of the IRB, Patient Throughput and Stroke committee.
    4. Reports to the Senior Director of Critical care with direct reports.
    5. Responsible for the overall direction of clinical services Establish, implement and evaluate goals and objectives for hospice services.
    6. Promote the company's standards of quality and contribute to the total organization and philosophy Hire, train, orient, supervise.
    7. Respond to customer complaints regarding patient care and assure all complaints are handled in accordance with company policies and procedures 
    8. provide oversight and leadership to medical/surgical nursing staff.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Patient Care Manager/Director Resume

Summary : To use administrative skills and experience to maintain sound, productive business operations, while assisting staff in providing the highest level of service to patients, customers, clients.

Skills : Communication Skills, Customer Service.

Description :

    1. Supervise & manage three front office staff members, serving four offices. Maintain & update spreadsheets tracking hearing aid orders.
    2. Generate claims for private pay patients & Veterans. Train all new administrative staff, including traveling to other island offices.
    3. Keyholder delegated to make bank transactions in the company account. Responsible for the handling of insurance benefit checks.
    4. Provides direct supervision, monthly schedules, and annual evaluations to Mental Health Technicians, Intake Workers, Unit Clerks.
    5. Collaborated with the psychiatric unit team to provide appropriate services and care to patients with diverse psychiatric and behavioral diagnoses.
    6. Maintains and monitors units according to state regulatory requirements Prepares reports using computer-based technology for risk management
    7. Assisting residents during the night shift and with housekeeping, dressing, and breakfast during morning care.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Patient Care Manager I Resume

Objective : To continue the expansion of medical knowledge and growth, both professionally and personally, in a supportive business environment.

Skills : Ms-office, Communication Skills.

Description :

    1. Responsible for team leadership, in a supervisory role, of Case Managers as well as Chaplains, Social Workers.
    2. Documentation review of all paperwork submitted prior to chart placement. Pharmacy reporting monthly to the program director and corporate office.
    3. Conducted IDG every other week for the team to maintain compliance with Medicare.
    4. Managed a team of five nurses, two social workers, three chaplains, ten HHAs, and a patient care secretary.
    5. Responsible for evaluating, disciplining and managing staff during the weekend Performed charge duties and patient care.
    6. Responsible for daily operations of one or more medical practices in Family Medicine, Internal Medicine, and Pediatrics.
    7. Promoted teamwork, preceptor to new employees and assisted the physician, as needed, with the outpatient clinic visit Administrative responsibilities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Nursing

Patient Care Manager/Director Resume

Headline : Highly efficient healthcare professional combining more than 15 years of work in critical care with expertise in all areas of healthcare management, including budgeting, program planning.

Skills : Ms-office, Customer Service.

Description :

    1. Manage two separate Optical Departments, one with yearly sales.
    2. Manage the quality and competency of the staff. verifying coverage and obtaining approval for claims submitted.
    3. Prepared and processed medical insurance claim forms for several insurance companies
    4. Maintained files, received, routed, and processed incoming and outgoing mail.
    5. Personally consulted with customers/patients on selecting the best products to meet their eye care needs.
    6. Proper use and storage of chemicals in accordance with current company policies and MSDS guidelines.
    7. Helped oversee final phases of construction for the new stores, ensuring construction plans were in compliance with current Occupational Safety and Health.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Associate Patient care manager Resume

Summary : Dedicated registered nurse (RN) with specialty experience in emergency department, case management and hospice management. Strong assessment, intervention and leadership skills.

Skills : Ms-office, Technical Skills.

Description :

    1. Coordinate field staff to care for terminally ill patients. Case managers, hospice aides, social work and chaplain, and volunteers.
    2. Hire and supervise the training of new employees. Accomplishments Implementation of new policies and procedures.
    3. Appropriately greeting and welcoming all guests who visit the medical facility as well as answer incoming phone calls.
    4. Provided much of the initial information that the patient would need in order to feel at home and answer questions that generally facilitate their arrival.
    5. Verified demographic and health plan information as well as collect payments and schedule upcoming appointments.
    6. Successfully took agency through Joint Commission Survey and assisted with CHAPS accreditation.
    7. Performing performance evaluations, onsite visits with staff, counseling and competency evaluations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Lead Patient Care Manager Resume

Summary : An accomplished and results-oriented leader with 9 years of managerial experience in the healthcare industry seeking an executive level position with emphasis on administrative.

Skills : Ms-office, Communication Skills.

Description :

    1. Supervision and Mentorship Directly supervised staff members, including Registered Nurses, Patient Service Assistants, Inventory Specialists.
    2. Transitioned staff nurses to the Temporary Supervisor role to develop leadership skills of staff.
    3. Mentored and empowered frontline staff by guiding through problem-solving and implementation strategies.
    4. Financial Management Performed budget planning and implementation, and position control.
    5. Strategically hired to maintain safe and quality care. Utilized an on-call system to decrease operating costs.
    6. Established and implemented the Nurse Extern Program in a critical care setting to decrease the turnover rate.
    7. Management Performed scheduling, performance auditing, and performance evaluations for all nursing and ancillary staff members.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Nursing

Lead Patient Care Manager Resume

Objective : Intensive experience in diverse hospital and human services environments in a range from medical/surgical, neurology, geriatrics, Emergency Room and Psychiatric locked and unlocked units.

Skills : Ms-office, Customer Service.

Description :

    1. Responsible for the overall direction of clinical service. and contribute to the total organization philosophy.
    2. Establish, implement and evaluate goals and objectives for hospice services that meet and promote standards of quality,
    3. Hire, train, orient, supervise and evaluate qualified hospice interdisciplinary team personnel.
    4. Provide daily direction to the team, including scheduling, care planning documentation productivity and all other patient care operations.
    5. Manage all patient care expenditures including but not limited to labor, pharmacy, DME, medical supplies and patient care mileage.
    6. Assure regulatory compliance including achieving and maintaining Hospice Medicare certification.
    7. Respond to customer complaints regarding patient care and assure all complaints are handled in accordance with company policies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Nursing

Asst. Patient Care Manager Resume

Objective : Seeking a RN position where work with a progressive healthcare team to promote healthy lifestyles, while expanding knowledge and advancing career goals.

Skills : Ms-excel, Communication Skills.

Description :

    1. Develop policies, procedures and guidelines to fulfill program objectives.
    2. Oversee scheduling and on-going educational programs for all professional and paraprofessional staff providing direct patient services.
    3. Collaborate and support the Quality Assurance department on various aspects of compliance.
    4. Oversee the maintenance of medical records, assuring accuracy, completeness, and compliance with licensing regulations.
    5. Participate in recruitment, hiring, and career development of interdisciplinary team personnel.
    6. Plan and implement staff education program for all team members Share in providing or arranging the provision of care to patients.
    7. Assume responsibility for various administrative duties in the absence of the Administrator.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Patient Care Manager II Resume

Objective : Proficient in communicating and collaborating with patients, families, physicians, and other health care professionals and has provided exceptional patient care.

Skills : Communication Skills, Technical Skills.

Description :

    1. Ran the day to day operations of home hospice for an interdisciplinary team and caseload of patients.
    2. Participated in interviewing, hiring, training, orientation, and education while overseeing competencies and evaluations.
    3. Provided guidance and counseling to personnel while maintaining agency standards as well as compliance with Medicare.
    4. Provided consultation and education to patients, families, community members, physicians, and administrative staff.
    5. Ensured all core disciplines were available while maintaining staffing and on-call schedules.
    6. Monitored over time, productivity and use of PRN staff. Participated in QAPI and PIP quarterly and on-going.
    7. Responsible for the following audits: new admissions, Face to Face, tracers consisting of admission, discharge, nursing.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate