Patient Safety Specialist Resume
Objective : As a Patient Safety Specialist, ensured assigned telehealth technologies were managed appropriately to include inventory, secure, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, and inventory records.
Skills : Attention To Detail, Analytical, and Communicational Skills.
Description :
- Completed standardized clinical questionnaires and templates within the scope of training and applicable guidelines.
- Ensured that patient privacy is protected by complying with all information security and patient privacy regulations.
- Received and scheduled requests for simple and complex intra-facility, and inter-facility telehealth appointments using an electronic resource-based scheduling system.
- Screened patients for Telehealth modality and referred patients who did not meet established criteria to appropriate care.
- Monitored and maintained schedules of rooms, patients, technologies, clinical providers, and presenters as needed to ensure efficient telehealth operations.
- Provided patient education via approved materials.
- Supported the Veteran in completing patient satisfaction surveys.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's Degree In Healthcare Administration
Patient Safety Specialist Resume
Summary : As a Patient Safety Specialist, prepared the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment.
Skills : Knowledge Of Patient Safety Principles and Interpersonal, Thinking.
Description :
- Coordinated placement and admissions of patients into the hospital.
- Coordinated inter-facility transfers, admissions, and discharges.
- Collaborated with clinicians and other departments to provide an exceptional patient experience and optimize patient flow within the organization.
- Collaborated with the Nursing Supervisors in establishing plans to support the hospital and prevent Divert Status.
- Assisted with daily bed huddles and capturing real-time demand information from nursing units.
- Reported tasks to assist with meeting patient safety regulations, compliance, and billing.
- Responsible for system reports and WQs to create surgical and medical accounts for incoming patients.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree In Nursing
Patient Safety Specialist Resume
Summary : As a Patient Safety Specialist, served as a telepresence within the scope of practice during clinical video telehealth (CVT) and VA Video Connect (VVC) encounters including tasks such as establishing and maintaining video conferencing connections, and making introductions between patient site and provider site.
Skills : CPHQ, CPHRM, or Patient Safety Certification.
Description :
- Worked in multiple electronic systems for financial and clinical operations of patient flow and admissions.
- Supported Labor and Delivery with admissions and registrations of outside facilities that directly admit mothers and babies.
- Worked with case management and the nursing units to ensure correct billing of patient class and accommodation codes.
- Gathered comprehensive patient information, entered it into the computer system, and verified the accuracy of data. Documented conversations with various internal and external departments or agencies to ensure proper follow-up within other departments.
- Updated patient demographics and registration information as needed.
- Performed nightly census reconciliation.
- Responsible for assisting with system downtimes on the weekend if scheduled and all unscheduled downtimes for the organization.
Experience
10+ Years
Level
Senior
Education
Bachelor’s Degree in Healthcare
Patient Safety Specialist Resume
Objective : As a Patient Safety Specialist, served as an imager and clinical data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data, and transmitting them electronically for clinical review in accordance with VHA national guidelines.
Skills : Knowledge of HIPAA, Empathy.
Description :
- Administered respiratory therapy treatments per physician orders and the patient's age.
- Answered residents' calls and ascertained residents' needs, acted upon routine requests, and relayed information to the proper person.
- Performed a number of routine patient care procedures that require basic training.
- Assisted with the ambulation of residents.
- Obtained resident specimens for laboratory analysis as directed.
- Assisted residents with basic hygiene, hair and oral care as required.
- Complied with CRHS and Physician services safety, infection control, and performance improvement initiatives to ensure the delivery of quality care and services.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Nursing
Patient Safety Specialist Resume
Objective : As a Patient Safety Specialist, take measures to ensure patient care is delivered safely by following appropriate procedures for inventory management, and cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures.
Skills : Stress management, Attention to detail.
Description :
- Worked with physician leaders and practice managers to optimize clinic schedules and volumes.
- Responded to and assisted physicians with patient questions.
- Contacted patients to schedule procedures, testing, and appointments.
- Answered and made 50+ calls per day by addressing patient inquiries, solving problems, and providing appointment information.
- Coordinated out-of-town patient visits, which required assisting with medical record requests, pre-testing order entry, scheduling appointments, and post-visit referrals or other testing.
- Responded promptly and accurately to patient calls, complaints, inquiries, and requests.
- Registered incoming patients and field, prioritized, and routed phone calls.
Experience
0-2 Years
Level
Junior
Education
Bachelor's Degree In Healthcare Administration
Patient Safety Specialist Resume
Objective : As a Patient Safety Specialist, completed patient interviews in order to accurately identify patients, and collected demographics and insurance information. The incumbent collects patient responsibility payments. Works with clinicians and physicians.
Skills : Ability to develop rapport and maintain positive relationships.
Description :
- Obtained insurance pre-certifications and verifications.
- Delivered administrative assistance and performed various duties for the staff.
- Informed patients on treatment, administration, and insurance-related matters.
- Worked with physicians and clinical staff to schedule procedures in BCM Epic.
- Worked with hospital schedulers to ensure entry into Hospital Epic.
- Uploaded hospital procedure reports to Epic in a timely fashion so that encounters could be closed by physicians.
- Built and maintained strong relationships with customers and partners.
Experience
0-2 Years
Level
Fresher
Education
Bachelor’s Degree in Healthcare
Patient Safety Specialist Resume
Objective : As a Patient Safety Specialist, assisted residents with personal hygiene care and other routine services for residents requiring assistance such as bathing, dressing, shaving, offering and bedside commode, and giving back rubs.
Skills : Good organizational and prioritization skills.
Description :
- Responded to and assisted the physician with patient questions.
- Obtained benefits, created estimates for patients out of pocket, and submitted authorizations for services.
- Followed up on submitted authorizations, and notates authorization in the appropriate area in Epic for all services.
- Contacted patient to collect out of pocket expenses.
- Contacted departments regarding missing clinical information if required by insurance company.
- Contacted PCP offices to obtain referrals.
- Understood high-level specialty services authorizations.
Experience
0-2 Years
Level
Freelancer
Education
Master's Degree in Nursing
Patient Safety Specialist Resume
Summary : As a Patient Safety Specialist, took and reported patient vital signs and initial medical history or other related information. Observed the resident's condition and ensure that medical equipment or apparatus is functioning properly. May assist nurses or LPNs with resident examinations.
Skills : Communication, structuring the medical interview, and empathy.
Description :
- Updated referral statuses and collection efforts in Epic.
- Answered Insurance Verification Helpline and solved insurance issues for patients, physicians, and departments.
- Responded to specific account inquiries by management.
- Created estimate letters that are electronically forwarded to patients to inform them of their financial responsibility.
- Provided and explained educational material to patients.
- Researched claims denied for no authorization and performed retro authorizations.
- Focused on transformational outcomes that make an impact on patients, clinical investigators, and the life sciences companies we serve.
Experience
10+ Years
Level
Consultant
Education
Bachelor’s Degree in Healthcare
Patient Safety Specialist Resume
Objective : As a Patient Safety Specialist, worked with physician leaders and practice managers to maintain work queues and ensure patients were scheduled in a timely manner.
Skills : Ability to multi-task with frequent interruptions.
Description :
- Maintained and submitted accurate timekeeping records for payment for approximately 150 contracted nursing personnel from 12 different contracted agencies.
- Reviewed contracted nursing personnel vendor slips/time sheets for accuracy and input reported hours into the agency invoice tracker.
- Worked with the nursing department to resolve identified issues and/or discrepancies in reported time.
- Made timesheet corrections and provided documentation to contracted nursing personnel when timesheet corrections were necessary.
- Investigated erroneous reported hours.
- Ensured time, attendance, and payment information is in accordance with the contract agreement.
- Completed monthly reconciliation by capturing time and attendance accurately within contract provisions.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor’s Degree in Healthcare
Patient Safety Specialist Resume
Summary : As a Patient Safety Specialist, monitored system-wide patient movement goals, Emergency Department boarding times for patients waiting for placement, and pre-admitted/special procedures patients and the surgery schedule to anticipate admission bed requests.
Skills : Not interrupting the patient, and Engaging in focused active listening.
Description :
- Assisted in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Participated in quality assurance and improvement activities.
- Demonstrated knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third-party liability payers.
- Performed point-of-service collections including prepayments, outstanding balances, co-payment, and co-insurance; daily reconciliation of cash drawer. Provided patients with basic account reconciliation.
- Initiated financial clearance by providing patients with cost estimates for scheduled services. Properly escalated financial clearance needs on behalf of the patient.
- Reviewed and understood authorization and referral records to confirm financial clearance.
- Educated patients and maintained regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
- Performed business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution
Experience
7-10 Years
Level
Management
Education
Master's Degree in Nursing
