Cosmetic Counter Manager Resume Samples

Description :

1. Managed clientele, responsible for promotions and events.
2. Called clients, pulling new customers off the selling floor.
3. Makeovers and facials. and Managed employees.
4. Ensured the counter meet monthly sales goals, and planning and executing monthly events to promote the business and build.
5. Introduced existing clientele to the product satisfying their needs.
6. Coordinated and planned events to increase business, including gift with purchase events.
7. Sold at or above sales goals, achieves average unit sales and items per transaction goals, and maintains account solicitation.

Experience

5-7 Years

Level

Executive

Education

AS

Description :

1. Achieved daily counter and personal goals.
2. Maintained current clients and recruit new clients.
3. Trained associates on product knowledge and CAD (customer database computer system).
4. Booked appointments for events, follow up appointments and replenishment.
5. Planned events throughout the year to drive business.
6. Built a strong lucrative client base that resulted in increasing the volume of the counter sales.
7. Trained cosmetic counter associates on application techniques, sales techniques, and product knowledge.
8. Recorded sales, and inventory as specified by the cosmetic vendors. Communicates orders for products, as needed.

Experience

2-5 Years

Level

Junior

Education

Technology

Description :

1. Maintained a 1200 client database, conducted on-site facials to highlight & promote the cosmetic line.
2. Managed an accurate merchandise counts on all incoming cosmetics, conducted annual inventory on Mark-Off line.
3. Handled all cash & credit card sales & daily mailed-out orders requested by all new & regular clients.
4. Handled three annual promotions on my cosmetic line, two gifts with purchases & one purchase with purchase sale for my skincare or color cosmetic line.
5. Opened five Macy's new holder's accounts (monthly).
6. Managed two full-time employees and one part-time employee.
7. Maintained 125% weekly quote sales on all skincare cosmetic line.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Achieved personal sales and credit goals by building customer relationships and loyalty through personal interaction, the invitation of service consultations and maintenance of a client file.
2. Recruited, trained, coached, motivated and developed new and incumbent associates on policies and procedures,product knowledge and personal and counter productivity goals.
3. Reviewed and analyzed business performance of daily, weekly, monthly seasonal, and anneal sales results.
4. Developed and implemented business driving events to achieve department goals.
5. Supervised the proper presentation, organization, storing and replenishment of stock, including the timely processing of new receipts, testers damages and customer returns.
6. Monitored associate's productivity levels and provide coaching and feedback.
7. Attended and actively participate in vendor meetings, seminars, schools and other product knowledge and business driving opportunities.

Experience

2-5 Years

Level

Junior

Education

B.A.

Description :

1. Initiated service consultations to determine the customer's preferences and buying or service needs; explain and demonstrate the use of cosmetics through actual application.
2. Partnered with Sales Manager and Counter Manager to identify business driving opportunities and stock needs.
3. Developed a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts, and product replenishment to increase sales.
4. Leveraged product knowledge to increase sales by educating and assisting the customer in making the best choice.
5. Participated in product training classes and seminars.
6. Participate in pre-selling and sales driving events as well as the processing of new receipts, damages, testers, and return to vendors (RTVs).
7. Maintained high customer readiness standards by ensuring proper presentation, organization, storing, and replenishment of stock as well as good housekeeping standards.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Managed daily operations of a skincare/cosmetics counter.
2. Provided exceptional overall customer service.
3. Maintained inventory levels; ordered merchandise and supplies.
4. Trained and managed employees.
5. Grew sales by developing long-term relationships with customers based on integrity.
6. Managed the entire cosmetic department in the manager's absence.
7. Demonstrated flexibility to meet the staffing needs of the business.
8. Ensured the counter is adequately stocked, cleaned and properly merchandised.

Experience

7-10 Years

Level

Management

Education

Bachelors

Description :

1. Sold cosmetics to customers and acquire them as clients and continue to purchase from me.
2. Oversaw the cosmetic counter, making sure all sales goals are met for the counter as well as each associate.
3. Coached associates on his/her behaviors to improve customer service and sales.
4. Invited shoppers to have facials and makeovers and sell them the products that were used on them.
5. Called customers in system daily to keep in touch and see how the products are working for them.
6. Kept up to date with all advertising promotions and planograms for the counter.
7. Organized special events, such as themed facials and makeover parties, to bring in customers and increase sales.

Experience

2-5 Years

Level

Junior

Education

Marketing

Description :

1. Managed counter, but helped with Clinique, Lancome, Sheciedo, and others.
2. Ordered, unpacked, and organized inventory.
3. Took care of customers, made schedules, set up for special promotions.
4. Built relationship's with clients and let them know about specials and promotions.
5. Estimated when they would need to order more products, reach out to them and check in.
6. Taken care of people, products, and the store.
7. Oversaw daily business operation including providing luxury cosmetic services, and product sales to an upscale clientele.

Experience

5-7 Years

Level

Executive

Education

A.A.S.

Description :

1. Displayed excellent customer service skills to current and new clientele.
2. Ordered stock and count inventory.
3. Booked appointments and make phone calls for sales.
4. Ensured all employees consistently utilize company tools and resources, building a client based business and following up accordingly.
5. Served as brand and product expert and ensures Beauty Ambassadors have a thorough understanding of features and benefits of our product offering.
6. Identified opportunities to build customer database through events, community outreach, sampling and newness launches.
7. Implemented strategic ideas to drive sales, focusing on different product categories each week.

Experience

10+ Years

Level

Senior

Education

Associates

Description :

1. Assisted customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration.
2. Alerted Cosmetic Counter Manager or Sales Manager of Cosmetics and Fragrances of inventory and other inaccuracies.
3. Attended product training classes and seminars.
4. Ensured proper presentation, organization, storing, and replenishment of stock
5. Participated in pre-selling and sales driving events to maximize salesRegular, dependable attendance and punctuality.
6. Trained part-time cosmetic associates in makeup artistry, color, and skin care.
7. Created work schedules and training workshops.

Experience

10+ Years

Level

Consultant

Education

B.A.