Patient Support Associate Resume Samples

A Patient Support Associate works under the guidance of a registered nurse and takes care of and comfort individuals who are ill, undergoing surgery, and disabled. A well-drafted Patient Support Associate Resume mentions the following core duties – taking vital signs and recording the information on a medical chart, assisting with the condition of lab specimens, transporting patients to and from operating rooms, laboratories, and examining rooms, helping with bathing and grooming tasks, feeding patients, ensuring that any special dietary needs are strictly adhered to, assisting individuals with taking medication and lifting patients in order to move them and prevent bedsores.

The work environment demands the following skills and abilities – the ability to work without supervision, the ability to maintain confidentiality, good time management skills, good physical strength and stamina, and demonstrable interest in the health and well-being of others. Most of the patient support associates normally begin their careers after obtaining a career certificate from a community college or vocational school.

 

Patient Support Associate Resume example

Patient Support Associate Resume

Summary : To obtain a fulltime and a long term opportunity that I can utilize my exceptional customer service and administrative skills and past experience to be a superior asset.

Skills : Patient Care, Medical Health Insurance, Microsoft Applications, Retail.

Description :

    1. Checked in patients, scheduled appointments, confirm patient appointments, and send patient messages to MD.
    2. Edited MD template schedules in EPIC Provide customer service to patients and answer any patient questions.
    3. Answered phones and transfer calls when appropriate.
    4. Used Microsoft Excel to make employee schedules and MD schedules and productivity.
    5. Managed doctor wait lists to have patients come in when there's an opening.
    6. Managed office supplies, vendors, organization and upkeep.
    7. Directed guests and routed deliveries and courier services.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma


Patient Support Associate Resume

Objective : Responsible for Assisting the patient and their care team by coordinating care - connect patient to resources, understand and clearly communicate insurance and benefits, provide technical support to our clinical team and patients, collect medical records, answer membership inquiries.

Skills : Microsoft Office, Meditech, Excel, Powerpoint.

Description :

    1. Assisted or performed activities of daily living with or for consumers.
    2. Communicated on a basic level with consumers.
    3. Provided care took into consideration the patient's life state.
    4. Assisted with/or initiated therapeutic activities such as exercise, communication, wellness, education, or motivation groups.
    5. Participated in quality improvement activities.
    6. Assisted with transportation of consumers.
    7. Reported patient care to Supervisor.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Patient Support Associate Resume

Headline : Seeking a Patient Support Associate profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

Skills : Work Well In Fast Pace Environment, Team Player, Management Skills.

Description :

    1. Specialized in the department of Neurology.
    2. Contacted patients regarding referrals to schedule consultations with specific Neurologists based on conditions.
    3. Worked as a triage with assigned Doctors and their nurses.
    4. Worked with the Doctor and their schedules in respect to certain requests and time frames.
    5. Provided effective schedule management to both patients and Doctors via follow up appointments, urgent, or consultations, reschedules patients as necessary.
    6. Monitored the EPIC administrative pool routinely.
    7. Administered incoming and outgoing faxes, distributes mail.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Patient Support Associate Resume

Headline : Highly motivated and results oriented professional with exceptional leadership and communications skills. Solid track record of consistently meeting and exceeding company goals and objectives. A self-motivator with strong interpersonal skills, easily adaptable and acceptable to change, detailed oriented and excellent team player. Excellent verbal and written communication skilled.

Skills : Planning Skills, Training Skills.

Description :

    1. Learned to have the sincerity to every patient whom I talk to and work with.
    2. Closely monitored patients for health/behavior changes and promptly report.
    3. Utilized interventions appropriate to specific types of illness.
    4. Answered and managed incoming and outgoing calls while recording accurate messages.
    5. Opened and properly distributed incoming mail.
    6. Followed standard precautions using personal protective equipment as required.
    7. Ensured full compliance with all established processes, regulations and protocols.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Patient Support Associate Resume

Objective : Experienced Patient Support Associate professional pursuing a fulltime position within a respected and reputable company. Seeking a position that will utilize my existing skill set to provide a company and its associates with positive change and dependable assistance.

Skills : Planning Skills, Customer Service.

Description :

    1. Represented Evanston Northwestern Healthcare in providing exceptional healthcare services to patients.
    2. Served as liaison between doctors, practitioners, and patients.
    3. Built strong rapport and maintained professional and interactive relationship with clients, doctors and practitioners team members, insurance company representatives, and other hospital staff.
    4. Oversaw front office activities, resolved client questions and concerns, scheduled appointments, and collected high volume of patient co-pays.
    5. Consistently communicated with insurance companies, interpreting insurance policy for accurate billing and hospital bill payment.
    6. Trained new team members.
    7. Versed in HIPPA regulations and patient confidentiality procedures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Masters Of Public Administration

Patient Support Associate Resume

Summary : A highly capable professional with solid experience in a clinical setting and providing care for patients of all ages. Detail-oriented with an impeccable work ethic. Versatile and adaptable; adjust to new systems, situations and environments with confidence and ease. A resourceful leader able to quickly identify any areas of improvement and develop innovative plans to fully optimize productivity.

Skills : Legal Research, Transcription, Travel Coordination, Calendaring, Preparation of Correspondences and Legal Pleadings, Records Management, Time Management, Active Listening, Service Orientated, Critical Thinking, Medication Management, Personal Care Assistance.

Description :

    1. Greeted patients and represented corporation within the outpatient clinic; scheduled and confirmed appointments.
    2. Provided extensive support to physicians and front desk staff.
    3. Excelled in providing expedient support to wound care patients.
    4. Fulfilled patient request and resolved discrepancies; interacted with physicians and obtained prescriptions via telephone.
    5. Completed registration process for new patients and assisted with check-in process of all outpatients; verified insurance coverage.
    6. Maintained accurate patient billing charts and prepared next-day paperwork for new patient evaluation.
    7. Assessed patient situations and expedited visits based on priority.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Psychology

Patient Support Associate Resume

Summary : Over 10 years of experiences in customer relation. I am seeking an opportunity with a secure employer. Operate with a strong sense of urgency. Thrives in a fast paced setting, possess team player attitude meet goals and objectives for patients, clients, and healthcare providers while providing administrative task service with a strong work ethic and sense of loyalty.

Skills : Customer Service, Patient Care.

Description :

    1. Managed, coached, and developed a diverse team of approx.
    2. Provided correct insurance coding and direct contact with customer's insurance companies.
    3. Enhanced solution selling skills to enhance the growth of higher margin professional and managed services Engine and Airframe analysis for teardown and outright sales and purchasing Procured relationships with new partners (drug reps), and expanded product offering to adapt to client needs Managed all currency transactions through medical accounting systems.
    4. Deployed all nurses and doctors for assigned appointments.
    5. Supervised the organization of doctors scheduling and customer follow up appointments.
    6. Worked in a highly stressful environment with poise and educate.
    7. Defused all customer walk-in and phone complaints without the need of supervision.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associates In Massage Therapy

Patient Support Associate Resume

Objective : Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in the importance of companionship and support in patient care and customer service needs. I am in great anticipation of the pursuance of my education in the near future. Although I adhere to health care naturally, I do have much to offer in customer service and the capability of adhering easily to a new environment.

Skills : Emergency Medical Services Coursework, Phlebotomy, Medical Terminology Coursework, Nursing And Doctor Assistant, Eldery Assistant.

Description :

    1. Responded appropriately to the physical, emotional, and developmental needs of the patients and report any concerns or abnormalities to the nurse.
    2. Collected patient specimens and data including vital signs, input/output and other delegated measures such as enemas, catheterization, bladder irrigations, phlebotomy, ECG's, blood pressures, weights, Trac cleaning, Traction set up, Ambulation, Chest Tube and drain tube care, colostomy and ileostomy care, checking for IV infiltration, or any shunts before performing blood pressures or any other devices that are needed to be aware of, along with health issues such as diabetes and awareness of physical signs of problems arising with diabetes, heart, seizures and other health issues.
    3. Reported any unusual circumstances of the patient's condition or environment and supported diagnostic procedures, assisted with treatments, wound care, pressure ulcers, and surgical wounds.
    4. Provided pre and post opt care, change sterile dressings, assist with patient transfer from bed, gurneys, and wheelchairs using appropriate lifting techniques and transfer patient to receive surgery, dialysis, and other testing procedures.
    5. Responded appropriately to emergency codes and isolation procedures.
    6. Taken advantage of opportunities for continuing education, quality assurance, performance improvement activities.
    7. Coordinated staff to accommodate patients; utilized outside resources when clinic was full (i.e., referred patients to facilities with openings).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certification In Education

Patient Support Associate Resume

Summary : To obtain a Patient Support Associate position that will let me utilize my skills and knowledge to the best of my ability. I will make a good impression for your business for and I communicate well with others.

Skills : Training Skills, Monitoring Skills.

Description :

    1. Assisted clients with daily tasks such as feeding, bathing and grooming, transports, positions and drapes patients for exams and treatments.
    2. Taken and recorded vital signs, weights and I & O.
    3. Performed non sterile dressing changes.
    4. Provided unsurpassed support, encouragement and comfort to patients and family members.
    5. Monitored, recorded and communicated patient's condition as appropriate utilizing computerized documentation systems.
    6. Provided age and culturally appropriate care.
    7. Oriented and mentored new staff members.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MS

Patient Support Associate Resume

Summary : To obtain a Patient Support Associate position that offers an opportunity to develop skills for advancement and a rewarding career in the field of nursing while utilizing my education and training by performing excellent work ethics and extraordinary client care.

Skills : Customer Service, Computer Skills.

Description :

    1. Tracked patients through busy emergency rooms.
    2. Entered physician's orders into the hospital computer system.
    3. Informed physicians of patients' test results.
    4. Placed calls to primary care doctors.
    5. Recognized as a reliable, dependable co-worker by emergency room staff.
    6. Multitasked in a busy noisy environment.
    7. Able to remain focused in these conditions and perform job duties efficiently.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master In Accounting