A Police Dispatcher answers emergency and non-emergency calls and coordinates with law enforcement officers to an accident or crime scene. To provide prompt service to calls, the Police Dispatcher Resume gives a list of the following tasks to be executed – handling initial calls, assessing the nature of each call, determining the proper personnel for response; coordinating law enforcement and other personnel; responding to scene immediately, providing additional information to officers as required, and answering to queries from the public.
People seeking to make a career in this line should display the following qualities – solid understanding of police and dispatch codes and procedures; ability to operate radio and communication systems, knowledge of local laws and ordinances; familiarity with geographical areas; and the potential to coordinate with various personnel for emergency response purposes. A high school diploma or GED is the only formal education required for this role.
Summary : Strong leader and team player, in a fast paced, deadline driven environment. Strengths include but are not limited to outstanding communication, organizational skills.
Skills : Microsoft Office, Planning Skills.
Description :
Served the community by establishing clear communication between myself, the public, law enforcement officers and emergency crews during criminal and humanitarian situations.
Proficient in responsed to emergency and non-emergency services and complaints by use of a complex multi-line telephone system, alert systems from other agencies, and telecommunication systems for the deaf and hearing compared.
Provisioned accurate information to police, fire, and medical staff in a timely and expedient manner while maintaining a calm and professional demeanor.
Maintained access to, and security of, highly sensitive materials.
Proficient in maintaining a level of calmness and professionalism when receiving calls from angry, frightened, or highly irritable people, In addition to providing emergency medical instructions to callers.
Monitored and responded to various alarm systems such as fire, duress, National Warning System (NAWAS), and other alarms that call for police, fire, or medical investigation.
Tracked, logged, and filed traffic tickets, grant statistics, criminal record, gun permits, home checks, alarms and various other business and personal information.
Experience
7-10 Years
Level
Management
Education
Telecommunications
Police Dispatcher Resume
Summary : To obtain a challenging Police Dispatcher position where can effectively contribute experience and skills, while continuing to grow both personally and professionally, within an organization.
Skills : Computer Skills, Communication Skills.
Description :
Utilized independent judgment and coordinated placement of field units to strategic locations during critical incidents.
Coordinated the movement of multiple law enforcement units engaged in pursuit tactics or responding to life or death situations to include police involved shootings.
Reviewed documentation to determine the existence of warrants, the validity of driver licenses, vehicles, vessels, firearm permits, occupational licenses, criminal background checks, address verification, match records and statuses and determine criteria for possible crime involvement.
Investigated conclusions on active response to assist police personnel.
Maintained detailed records of confidential information, daily line-ups, work schedules, court times, and assigned areas of the patrol.
Knowledged of all Miami Dade County jurisdictions, geography, roads, and highways.
Performed minor maintenance tasks associated with the position, for example, resetting computers, preparing malfunction reports or equipment repair and related work as required.
Experience
10+ Years
Level
Senior
Education
Bachelor In Criminal Justice
Police Dispatcher Resume
Summary : To secure a responsible career opportunity, where can fully utilize training, customer relation expertise and skills, while making a significant contribution to the success of the employer.
Gathered essential information from callers and dispatch the appropriate first responders to the scene.
Operated a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired.
Asked questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
Entered and modifies information into local, state and national computer databases.
Processed deposits at the end of the day and updating accounting records, as well as taking cash out of the safe as needed, and recording it.
Updated the safe log to show the balance of cash on hand.
Filled drawers with daily starting balances and records the change in the safe cash balance.
Experience
7-10 Years
Level
Management
Education
Diploma
Sr. Police Dispatcher Resume
Objective : Seasoned 911 Communications Officer with more than 10 years of experience in fast-paced call center. Excellent critical thinking and judgment skills. Track record of achieving exceptional results in taking control of the calls for service and calming the caller to get correct and important information for dispatching.
Questioned callers to determine their locations, and the nature of their problems to determine the type of response needed.
Determined response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Recorded details of calls, dispatches, and messages.
Entered, updated, and retrieved information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Maintained access to, and security of, highly sensitive materials.
Relayed information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
Scanned status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Police Dispatcher Resume
Objective : Six years of Police Dispatcher Support in a high paced work environment. Six years of administrative/office experience in real estate management and basic bookkeeping and secretary office work.
Answered incoming multiple phone lines and assessing caller information from 911 emergencies to general inquiries about local city government and regulations.
Collected caller information, reported a problem, and input into the computer-aided dispatching system (C.A.D).
Entered, updated, and retrieved information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Responsible for accurate entry from paper forms to the Crime Information Center (NCIC) database.
Managed and maintainedd of warrants, orders of protection, stolen property, missing persons, runaway juveniles.
Provided accurate details to officials with emergency information and details of locations and situations.
Maintained high levels of confidentiality and security of sensitive data.
Experience
2-5 Years
Level
Junior
Education
Law
Lead Police Dispatcher Resume
Summary : Providing pre-arrival medical instructions on medical-related calls, Assisting First Responders by relaying information regarding calls for service, and also Documenting and correcting 911 location premise errors in CAD (Computer Assisted Dispatch).
Skills : Communication Skills, Planning Skills.
Description :
Used a computer-aided dispatch system, received emergency calls from the public requesting police, fire, medical or other emergency services.
Determined the nature and location of the emergency.
Determined priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures.
Received and processed 911 emergency calls, maintained contact with all units on assignment, maintained status and location of police and fire units.
Monitored direct emergency alarms, answered non-emergency calls for assistance.
Entered, updated and retrieved information from a variety of computer systems.
Received requests for information regarding vehicle registration, driving records and warrants, and provided pertinent data.
Experience
7-10 Years
Level
Management
Education
Medical Laboratory
Police Dispatcher Resume
Headline : Seeking a Police Dispatcher position with a view to utilizing experience in a renowned organization. More than 11 years of working experience in the Communications field within law enforcement, with five years being Communications Supervisor and Terminal Agency Coordinator (TAC) and 17 years experience owning & operating a business in the legal field.
Skills : Microsoft Word, Internet Research, Security.
Description :
Determined their locations, and the nature of their problems to determine the type of response needed.
Received incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
Provided emergency medical instructions to callers.
Answered routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Entered data and maintains CAD for alarm permits and cautionary information in alert files.
Notified appropriate entities related to problems or complaints under their jurisdiction.
Entered, maintained, updated, and researched information in the Local, State, and National Law Enforcement Telecommunication Systems.
Experience
5-7 Years
Level
Executive
Education
Diploma In General
Police Dispatcher II Resume
Objective : Answering emergency and non-emergency telephone lines and directs calls accordingly, and also Gathering information from callers including nature, severity, location, and status of emergencies.
Skills : Microsoft Office, Customer Service Skills.
Description :
Received initial calls for services and determine nature, location and severity of emergency or services required.
Collected pertinent information from callers and disseminate that information to responding units.
Determined the priority level of requests for services and mitigate those calls that can be handled without a need for committing department resources to a response.
Operated the radio systems for the police department, mutual aid support channels and town agencies.
Maintained records of all responses and services provided by the police department.
Received requests for other town services (water, sewer & electrical) after hours, on weekends, and on holidays, and initiate the appropriate notifications.
Responsible for greeting and providing services to visitors to the police station's lobby.
Experience
2-5 Years
Level
Junior
Education
Diploma In General
Police Dispatcher Resume
Objective : Hardworking, organized, Police Dispatcher professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Microsoft Office, Sharepoint, Access, Powerpoint, Storyline, Excel, Outlook, Troubleshooting, Trainer, Research, Adobe Pro, And Adobe Acrobat.
Description :
Used a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical, or other emergency services.
Received and processed 911 emergency calls, maintain contact with all units on assignment, maintain the status and location of police and fire units.
Monitored direct emergency alarms, answer non-emergency calls for assistance.
Received requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.
Provided pre-arrival instructions to the caller, utilizing knowledge of emergency medical techniques.
Processed all paperwork, data entry, and alert notifications for all missing persons, stolen vehicles, arrested individuals.
Monitored various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Lead Police Dispatcher Resume
Summary : Seeking an employment opportunity where superb communication skills, secretarial abilities, office experience, people skills, and desire to assist others.
Answered both emergency and non-emergency calls for service from the public.
Prioritized and dispatched the appropriate number of officers depending on the nature of the call and availability, per their pre-designated assigned area.
Communicated with officers on patrol with a 2-way radio using a 10-code, abbreviated vocabulary which kept radio traffic to a minimum.
Answered a multi-line phone system, including 9-1-1.
Answered a variety of calls and dealt with many life and death situations.
Maintained a demeanor of professionalism and calm while obtaining critical information in a clear, concise manner despite the situation of emotional call for help during an emergency situation.
Conveyed computer information to the patrol officer from the Department of Motor Vehicles, Bureau of Criminal Investigations, Law Enforcement Agency Data Systems (L.E.A.D.S.), and other sheriff and police agencies.
Experience
7-10 Years
Level
Consultant
Education
Diploma
Police Dispatcher I Resume
Summary : Monitoring several complex public safety radio frequencies, Operating a variety of communications equipment, including radio consoles, telephones, and computer systems, and also Monitoring alarm systems to detect emergencies such as fires and illegal entry into establishments.
Skills : Microsoft Office Suite, Microsoft Office Suite, Customer Service, Customer Service, Computer Skills, Microsoft Office.
Description :
Questioned callers to determine their locations and the nature of their problems in order to determine the type of response needed.
Recorded details of calls, dispatches, and messages.
Entered, updated, retrieved, and removed information from teletype networks and computerized data systems regarding such things as necessary persons, stolen property, vehicle registration, towed vehicles, and stolen vehicles.
Relayed information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals and groups requiring notification.
Determined response requirements and relative priorities of situations and dispatched units in accordance with established procedures.
Answered routine inquiries and referred calls not requiring dispatches to appropriate departments and agencies.
Learned material and passed required tests for certification.
Experience
10+ Years
Level
Senior
Education
Master of Science
Police Dispatcher Resume
Objective : Obtain a Police Dispatcher position where can maximize customer service skills, quality assurance, technical support, and training experience.
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