Police Dispatcher Resume Samples

A Police Dispatcher answers emergency and non-emergency calls and coordinates with law enforcement officers to an accident or crime scene. To provide prompt service to calls, the Police Dispatcher Resume gives a list of the following tasks to be executed – handling initial calls, assessing the nature of each call, determining the proper personnel for response; coordinating law enforcement and other personnel; responding to scene immediately, providing additional information to officers as required, and answering to queries from the public.

People seeking to make a career in this line should display the following qualities – solid understanding of police and dispatch codes and procedures; ability to operate radio and communication systems, knowledge of local laws and ordinances; familiarity with geographical areas; and the potential to coordinate with various personnel for emergency response purposes. A high school diploma or GED is the only formal education required for this role.

Police Dispatcher Resume

Summary : Strong leader and team player, in a fast paced, deadline driven environment. Strengths include but are not limited to outstanding communication, organizational skills.

Skills : Microsoft Office.

Description :

    1. Serve the community by establishing clear communication between myself, the public, law enforcement officers and emergency crews during criminal and humanitarian situations.
    2. Proficient in response to emergency and non-emergency services and complaints by use of a complex multi-line telephone system, alert systems from other agencies, and telecommunication systems for the deaf and hearing compared.
    3. Provision of accurate information to police, fire, and medical staff in a timely and expedient manner while maintaining a calm and professional demeanor.
    4. Maintain access to, and security of, highly sensitive materials.
    5. Proficient in maintaining a level of calmness and professionalism when receiving calls from angry, frightened, or highly irritable people, In addition to providing emergency medical instructions to callers.
    6. Monitor and respond to various alarm systems such as fire, duress, National Warning System (NAWAS), and other alarms that call for police, fire, or medical investigation.
    7. Track, log and file traffic tickets, grant statistics, criminal record, gun permits, home checks, alarms and various other business and personal information.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Telecommunications


Military Police Dispatcher Resume

Summary : To obtain a challenging position where can effectively contribute experience and skills, while continuing to grow both personally and professionally, within an organization.

Skills : Computer Skills.

Description :

    1. Utilize independent judgment and coordinate placement of field units to strategic locations during critical incidents.
    2. Coordinate the movement of multiple law enforcement units engaged in pursuit tactics or responding to life or death situations to include police involved shootings.
    3. Review documentation to determine the existence of warrants, the validity of driver licenses, vehicles, vessels, firearm permits, occupational licenses, criminal background checks, address verification, match records and statuses and determine criteria for possible crime involvement.
    4. Investigative conclusions on active response to assist police personnel.
    5. Maintain detailed records of confidential information, daily line-ups, work schedules, court times, and assigned areas of the patrol.
    6. Knowledge of all Miami Dade County jurisdictions, geography, roads, and highways.
    7. Perform minor maintenance tasks associated with the position, for example, resetting computers, preparing malfunction reports or equipment repair and related work as required.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor In Criminal Justice


Police Dispatcher/Officer Resume

Summary : To secure a responsible career opportunity, where can fully utilize training, customer relation expertise and skills, while making a significant contribution to the success of employer.

Skills : Warranty administrator, Project Manager, Office Manager, Accounting, Human Resources Manager, Marketing Manager, File customers warranty, Administrative Assistant, Customer Service.

Description :

    1. Gathered essential information from callers and dispatch the appropriate first responders to the scene.
    2. Operated a multi-line telephone console system, alerting system, and TDD system for the deaf and hearing-impaired.
    3. Asked questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.
    4. Entered and modifies information into local, state and national computer databases.
    5. Processed deposits at the end of the day and updating accounting records, as well as taking cash out of the safe as needed, and recording it.
    6. Updated the safe log to show the balance of cash on hand.
    7. Filled drawers with daily starting balances and records the change in the safe cash balance.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Sr. Police Dispatcher Resume

Objective : Seasoned 911 Communications Officer with more than 10 years of experience in fast-paced call center. Excellent critical thinking and judgment skills. Track record of achieving exceptional results in taking control of the calls for service and calming the caller to get correct and important information for dispatching.

Skills : Graphic Design, Photoshop, InDesign, Illustrator, basic Css/HTML, Microsoft Office, Mac, PC, Twitter, Facebook.

Description :

    1. Question callers to determine their locations, and the nature of their problems to determine type of response needed.
    2. Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
    3. Record details of calls, dispatches, and messages.
    4. Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
    5. Maintain access to, and security of, highly sensitive materials.
    6. Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
    7. Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
    8. Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Jr. Police Dispatcher Resume

Objective : Six years of Law Enforcement Investigative Support in a high paced work environment. Six years of administrative/office experience in real estate management and basic bookkeeping and secretary office work.

Skills : Typing 80+ words per minute, Excellent organizational skills.

Description :

    1. Answered incoming multiple phone lines and assessing caller information from 911 emergencies to general inquiries about local city government and regulations.
    2. Collected caller information, reported a problem, and input into the computer-aided dispatching system (C.A.D).
    3. Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
    4. Responsible for accurate entry from paper forms to the Crime Information Center (NCIC) database.
    5. Management and maintenances of warrants, orders of protection, stolen property, missing persons, runaway juveniles.
    6. Provide accurate details to officials with emergency information and details of locations and situations.
    7. Maintained high levels of confidentiality and security of sensitive data.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Law

Lead Police Dispatcher Resume

Summary : Challenging and rewarding and offers me the ability for advancement and long-term employment.

Skills : Strong communication skills and active listening skills.

Description :

    1. Used a computer-aided dispatch system, received emergency calls from the public requesting police, fire, medical or other emergency services.
    2. Determined the nature and location of the emergency; determined priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures.
    3. Received and processed 911 emergency calls, maintained contact with all units on assignment, maintained status and location of police and fire units.
    4. Monitored direct emergency alarms, answered non-emergency calls for assistance.
    5. Entered, updated and retrieved information from a variety of computer systems.
    6. Received requests for information regarding vehicle registration, driving records and warrants, and provided pertinent data.
    7. Monitored several complex public safety radio frequencies.
    8. Operated a variety of communications equipment, including radio consoles, telephones and computer systems.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Medical Laboratory

Police Dispatcher III Resume

Headline : Seeking a position with a view to utilize experience in a renowned organization. More than 11 years of working experience in the Communications field within law enforcement, with five years being Communications Supervisor and Terminal Agency Coordinator (TAC) and 17 years experience owning & operating a business in the legal field.

Skills : Microsoft office, Microsoft word, Internet Research, Security.

Description :

    1. Determine their locations, and the nature of their problems to determine the type of response needed.
    2. Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
    3. Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
    4. Record details of calls, dispatches, and messages.
    5. Provide emergency medical instructions to callers.
    6. Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.
    7. Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.
    8. Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma In General

Police Dispatcher II Resume

Objective : A position in a clerical field that will allow me to use office operations and health insurance experience.

Skills : Microsoft Office, Customer Service Skills.

Description :

    1. Receive initial calls for services and determine nature, location and severity of emergency or services required.
    2. Collect pertinent information from callers and disseminate that information to responding units.
    3. Determine the priority level of requests for services and mitigate those calls that can be handled without a need for committing department resources to a response.
    4. Operate the radio systems for the police department, mutual aid support channels and town agencies.
    5. Maintain records of all responses and services provided by the police department.
    6. Receive requests for other town services (water, sewer & electrical) after hours, on weekends and holidays and initiate the appropriate notifications.
    7. Process all paperwork, data entry and alert notifications for all missing persons, stolen vehicles, arrested individuals.
    8. Responsible for greeting and providing services to visitors to the police station's lobby.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma In General

Police Dispatcher I Resume

Objective : Police Dispatcher position within an organization that can fully utilize skills to achieve their business needs and objectives.

Skills : Microsoft Office, Sharepoint, Access, Powerpoint, Storyline, Excel, Outlook, Troubleshooting, Trainer, Research, Adobe Pro And Adobe Acrobat.

Description :

    1. Uses a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services.
    2. Determine the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures.
    3. Receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units.
    4. Monitor direct emergency alarms, answer non-emergency calls for assistance.
    5. Enter, update and retrieve information from a variety of computer systems.
    6. Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.
    7. Monitor several complex public safety radio frequencies.
    8. Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Lead Police Dispatcher Resume

Summary : Seeking an employment opportunity where superb communication skills, secretarial abilities, office experience, people skills, and desire to assist others.

Skills : Phones, Negotiation, Collections, Billing.

Description :

    1. Answered both emergency and non-emergency calls for service from the public.
    2. Prioritized and dispatched the appropriate number of officers depending on the nature of the call and availability, per their pre-designated assigned area.
    3. Communicated with officers on patrol with a 2-way radio using a 10-code, abbreviated vocabulary which kept radio traffic to a minimum.
    4. Answered a multi-line phone system, including 9-1-1.
    5. Answered a variety of calls and dealt with many life and death situations.
    6. Maintained a demeanor of professionalism and calm while obtaining critical information in a clear, concise manner despite the situation of an emotional call for help during an emergency situation.
    7. Conveyed computer information to the patrol officer from the Department of Motor Vehicles, Bureau of Criminal Investigations, Law Enforcement Agency Data Systems (L.E.A.D.S.), and other sheriff and police agencies.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Police Dispatcher I Resume

Summary : Seeking a position in the law enforcement field such as assistant Clerk of Courts, dispatcher, or assistant to the Chief of Police.

Skills : Microsoft Office Suite, Microsoft Office Suite, Customer Service, Customer Service, Computer Skills, Microsoft Office.

Description :

    1. Questioned callers to determine their locations and the nature of their problems in order to determine type of response needed.
    2. Recorded details of calls, dispatches and messages.
    3. Entered, updated, retrieved, and removed information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, towed vehicles, and stolen vehicles.
    4. Relayed information and messages to and from emergency sites, to law enforcement agencies and to all other individuals and groups requiring notification.
    5. Determined response requirements and relative priorities of situations and dispatched units in accordance with established procedures.
    6. Answered routine inquiries and referred calls not requiring dispatches to appropriate departments and agencies.
    7. Learned material and passed required tests for certification.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master of Science

Asst. Police Dispatcher Resume

Objective : Obtain a position where can maximize customer service skills, quality assurance, technical support, and training experience.

Skills : Microsoft Office, Communications, Filing, Typing, Powerpoint, Publisher, Excel, Documentation.

Description :

    1. Operated communication equipment to receive incoming calls for assistance and dispatched personnel and equipment to scene of emergency.
    2. Operated telephone console to receive incoming calls for assistance.
    3. Questioned callers to determine nature of problem and type and number of personnel and equipment needed, following established guidelines.
    4. Scanned status charts and computer screen to determine units available.
    5. Operated two-way radio to dispatch police, fire, medical and other personnel and equipment and to relay instructions or information to remove units.
    6. Typed commands on computer keyboard to update files and maintain logs.
    7. Tested communications and alarm equipment and backup systems to ensure serviceability.
    8. Provided pre arrival instructions to caller, utilizing knowledge of emergency medical techniques.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma