A Program Support Clerk is accountable for collecting and compiling data and program information. While actual duties vary based on the program undertaken, the following tasks mentioned on the Program Support Clerk Resume is commonly disbursed – providing customer service to employees, maintaining written and automated records, collecting information for forms, memos, and publications, making reports, arranging tests and exams, proofreading mail for typing errors; helping in program evaluation and report writing; and maintaining strict confidentiality of all information.
The most sought-after skills for the post include the following – experience in typing, gathering information and maintaining confidential files; thorough knowledge of understanding screening and transferring calls; and in-depth knowledge of the company’s rules and regulations. A high school diploma or GED is mandatory, however, relevant work experience will be useful.
Headline : To obtain a position where can utilize experience and skills in a highly stimulating environment. The PSC is also responsible for updating the product’s documentation as needed, and it is expected that this documentation be reviewed by a group of engineers in order to ensure quality.
Skills : Excellent Analytical And Research Utilization.
Description :
Performed quality assurance of enrollment applications and enrollment records; enrollment records are analyzed to ensure the accuracy of data and enrollment determinations.
Performed queries of enrollment records to retrieve updated data from the Veteran Information System Technology & Architecture (VistA) system; data used to determine Veterans eligibility and entitlement for VA health care.
Responded to inquiries from Eligibility Offices at various VA Medical Centers (VAMCs) regarding Veterans enrollment statuses, eligibility and assist with updates not in their purview.
Assessed Veterans enrollment records to provide accurate eligibility determinations.
Processed and interpreted Veterans financial data to determine eligibility and copay requirements for VA health care.
Communicated with Veterans, Veterans family members, representatives and other stakeholders about eligibility requirements for enrollment in the VA health care system.
Researched policy, procedures and regulations to adjudicate and make accurate eligibility determinations for enrollment in VA healthcare.
Consulted with Veterans, various VAMCs, patient advocates, and other VA officials to make efficient and accurate enrollment and eligibility decisions.
Experience
5-7 Years
Level
Executive
Education
Management
Sr. Program Support Clerk Resume
Summary : To obtain a challenging position where may utilize positive attitude, leadership experience, formal management knowledge of procedures and theories to help make a valuable contribution to your organization, by using critical judgment and analytical thinking, regarding day to day organizational needs.
Skills : Microsoft Office, Good reading and writing skills.
Description :
Submitted work order requests and followed until completion.
Interacted and communicated with upper-level management on Nursing Home rounds for Joint Commission (JC) inspections.
Notated deficiencies and composed reports with recommendations for corrective actions and established suspense deadlines.
Drafted and proofed correspondence for the Associate Chief of Staff's signature.
Recorded and compiled minutes for meetings.
Maintained statistical data on patients for completion of service line reports.
Assisted with in-processing of Medical Residents.
Experience
10+ Years
Level
Senior
Education
Legal Studies
Jr. Program Support Clerk Resume
Objective : Seeking an administrative/analyst position, where my customer service training and experience will be valuable, as well as provide an opportunity for career growth.
Assisted scientific staff in the preparation of manuscripts for publication in national and international journals, technical reports and presentations for scientific meetings and lectures.
Edited and proofreaded manuscripts to adhere to the necessary specifications; updates, copy-edits, and grammar check manuscripts as they go through numerous revisions in preparation for final submission.
Administered manuscripts as they progress through preparation, clearance, and submission to journals of publishers.
Utilized word processing equipment and software to develop various material and documents.
Used various graphics software to plan page reductions for photo offset publications.
Used reference source and style manuals to ensure complete accuracy when editing manuscripts.
Maintained manuals, referenced books, associated with programs used by the organization.
Prepared Special Volunteer initial and renewal packages.
Prepared correspondence, reports, forms and other materials using office automation equipment and appropriate software.
Experience
2-5 Years
Level
Junior
Education
Management
Program Support Clerk III Resume
Headline : Experience working in a fast paced environment with over 20 years of exceptional customer service. Demonstrate persistence and seek alternative strategies when obstacles arise. Pursue and accept increased responsibility. Diplomatic, detail-oriented, and resourceful in completing projects; able to multi-task effectively.
Skills : Microsoft Office, Security Clearance, Good Interpersonal , Attention To Detail, Reliable, Responsible.
Description :
Assigned SNOMED codes to tissue diagnosis.
Transcripted dictation of correspondence, meetings, reports, lectures and medical reports all of which may involve medical and legal terminology.
Gathered data from numerous sources for Quality Assurance monitors regarding turnaround times and dictation.
Scaned medical documents into the patient's chart as required.
Gathered necessary material and paperwork for cases sent to other hospitals or outside institutions for consults and for local conferences.
Maintained a sign-out log and tickler files for borrowed slides and blocks, insuring that information and slides are readily available whenever needed for both complete and incomplete cases.
Served as primary time keeper for Pathology/Laboratory Service.
Experience
5-7 Years
Level
Executive
Education
Associates
Program Support Clerk II Resume
Objective : Motivated, personable business professional who is obtaining a double major degree of Psychology and Sociology. Poised and competent with demonstrated ability to easily transcend cultural differences. Talent for quickly mastering technology. Tactful with professionals and non-professionals at all levels.
Skills : Legal Research, Drafting Pleadings, Microsoft Suite, IManage, DMS.
Description :
Processed all incoming mail by checking the CCM database to verify if the person has written before, entering correspondence data into the CCM database, and routing correspondence to appropriate staff members.
Scanned outgoing correspondence into CCM database.
Assisted in responding to Freedom of Information Act requests by retrieving requested documents, determining which letters are exempt under FOIA, and tracking and recording the responses in the FOIAXpress software.
Scheduled meetings using Microsoft Outlook software.
Created and organized supply inventory for staff.
Prepared and submited orders on ifcap for all supplies and equipment needed to support the functions of the service.
Assisted in the tracking and auditing of office equipment and technology.
Experience
2-5 Years
Level
Executive
Education
Psychology
Program Support Clerk I Resume
Objective : Organizing and managing division correspondence, congressional inquiries and other data Preparing basic reports and correspondence.
Skills : Management, Computers, Computers.
Description :
Responsible for visually pre-screening packages, certified mail, letters and documents sent from providers and beneficiaries and sort them to the correct program.
Ensured that all pertinent data required for the input of claims has been submitted.
Scaned documentation.
Entered all information in Ensemble.
Documented and returned submissions of patients not found in the system or missing required documents.
Maintained a 100% or more quota on a daily basis.
Prepared and submited orders on ifcap for all supplies and equipment needed to support the functions of the service.
Experience
2-5 Years
Level
Executive
Education
Applied Science
Assistant Program Support Clerk Resume
Objective : Seeking a challenging and responsible position where mutual growth and development can be achieved. Reviewing software source code to ensure source code quality is maintained as well as preventing unauthorized changes.
Skills : Strong grammar and spelling, Competent keyboard skills, Good communication.
Description :
Posted the time keeping hours for the entire surgical administrative department.
Responsible for the coordination of surgical residents, optometry residents, and physician assistant students from a variety of academic institutions.
Responsible for verification letters and the preparation of multiple proposals to establish or continue memoranda of affiliation with participating universities.
Responsible for the preparation and assignment of resident and student schedules.
Assisted the preparation of recurring and non-recurring reports and the completion of any administrative projects regularly requested by the Surgical Service.
Assisted the Medical Management Specialist in coordinating all changes in clinical programs.
Wrote and posted the monthly on call schedule for all the physicians and nurses.
Ordered office supplies weekly.
Experience
2-5 Years
Level
Executive
Education
BS In Business
Associate Program Support Clerk Resume
Objective : To secure a position where skill and ability can be used toward future challenges. Assisting with development of documentation and documentation training based on technical requirements and customer feedback.
Skills : Strong grammar and spelling, Competent keyboard skills, Good communication.
Description :
Served as the wards primary contact for veterans and staff contacting the ward for information.
Provided clerical support to veterans and medical staff.
Assisted with the scheduling of labs, x-rays and other testing as requested by the medical staff.
Coordination of patient escort to and from requested areas.
Creation of medical records for new patients.
Maintained and filled records in the medical chart.
Admitted, transferred and discharged veterans to the different medical and surgical floors.
Trained new program support staff.
Experience
2-5 Years
Level
Executive
Education
MSW
Assistant Program Support Clerk I Resume
Summary : A team player who is a skilled professional experienced in sales, customer service, and administrative functions. Proven to be a rapid learner who strives for continuous growth.
Responsible for posting employees daily timecards for over 250 employees in the Nursing Services Division; post to electronic timecards the daily attendance and leave information for the assigned units accurately and completely.
Ensured timecards reflect appropriate and complete information for end of pay period closeout and available for supervisory certification by the specified deadline.
Entered overtime and compensatory time when required and post the correct time remark codes when employees are entitled to receive premium pay for overtime and compensatory time.
Maintained and tracked leave controls for both annual and sick leave.
Coordinated with Nurse Mangers to enter and edit employees Tour of Duty work schedule for each pay period.
Provided guidance to staff members on timekeeping to include changes in policies and procedures.
Maintained timekeeping files which reflect maintenance accuracy with data easily retrievable upon request.
Prepared, reviewed, and distributed approved unit time schedules within the appropriate guidelines and time frame.
Experience
7-10 Years
Level
Management
Education
Master's In Management
Program Support Clerk Resume
Summary : Experience with managing office operations and administrative functions, federal travel regulations, timekeeping policies, and records management.
Skills : Microsoft Office, Good Communication Skills.
Description :
Supported Acting Director, Office of Science Policy and Program Analysis.
Conducted grant portfolio analyses utilizing data drawn from NIH databases, prepare graphs and summaries as needed.
Wrote summaries of NICHD research projects and findings.
Attended and reported on NICHD meetings, workshops, and seminars; attend weekly staff meetings.
Oversaw the planning and execution of events and projects such as celebrations for annual holidays, arranging audio visual equipment for meetings, and ensuring all equipment was in operating order.
Ordered furniture, equipment, and required network and security access for all new employees.
Coordinated the movement of personnel and their equipment to new office accommodations.
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