Night Shift Manager Resume Samples

Description :

1. Ultimately support the operations function of the division.
2. Provides leadership, mentoring, and training to Team Leaders while driving for continual development of all Support Services personnel.
3. Collaborates with the personnel to assess current processes and procedures and develop more efficient and effective solutions for convenience stores.
4. Overseas deliveries, the restocking of shelves and monitors inventories.
5. Supports the field team in the onboarding of new operators including, but not limited to: insurance compliance, paperwork, and various additional administrative needs.
6. Assists customers with inquiries while providing exceptional customer service.
7. Supervises all paperwork and administrative functions relating to the daily, weekly, and monthly operations of existing stores such as warning letters.
8. Supply and Distribution leaders to develop solutions to decrease loss, ultimately increasing profitability for the company.

Experience

5-7 Years

Level

Executive

Education

AS

Description :

1. Troubleshoot mechanical malfunctions and suggested appropriate maintenance action.
2. Conducted monthly safety reviews of the facility and hold night shift safety and production meetings.
3. Communicated to fellow managers and upper management all issues regarding safety, quality, and production.
4. Composed employee performance reviews and recorded employee disciplinary actions.
5. Maintained the capability to perform all responsibilities at specific machine centers as well as an acquired intimate knowledge of all production processes. 
6. Successfully overcome circumstances that may hinder safety, quality, or production.
7. Operated forklift in a safe and productive manner to load and unload trucks with lumber supplies and keep the warehouse clean and organized.
8. Inspected all units that left production line for quality, measured widths and lengths or variations.
9. Measured wet and dry paint mils, performed treatment chemical tests, and performed various water penetration tests.

Experience

2-5 Years

Level

Junior

Education

Management

Description :

1. Manage the overall operational, budgetary, and financial responsibilities and activities of the department.
2. Implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
3. Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
4. Improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
5. Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
6. Establish and maintain relevant controls and feedback systems to monitor the operation of the department.
7. Review performance data that includes financial sales, and activity reports, and spreadsheets, to monitor and measure departmental productivity, and goal achievement.

Experience

10+ Years

Level

Senior

Education

HS

Description :

1. Discussed with employees on shift about communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
2. Communicated goals and hold team members accountable for performance during shift.
3. Manage the preparation and maintenance of reports necessary to carry out the functions of the department
4. Inspected all units that left production line for quality, measured widths and lengths or variations.
5. Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
6. Ensured restaurant standards and marketing initiatives are properly executed during shift.
7. Monitored and ensured Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
8. Reported equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Continually monitored the restaurant and took appropriate action to ensure food quality and service standards were consistently met and exhibited a thorough knowledge of foods
2. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
3. Optimized profits by controlling food, beverage and labor costs on a daily basis and consistently maintained high levels of cleanliness.
4. Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
5. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
6. Accepted payment from customers and made the change as necessary.
7. Implemented new control measures while supervising 8 personnel at the local grocery chain, resulted in increased productivity and sales during the employment.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Greeted customers in the restaurant, took and rang up orders, handled payment, made the change as necessary and thanked customers.
2. Communicated with customers regarding orders, comments, and complaints.
3. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
4. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
5. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
6. Trained staff of three-five employees for correct facility procedures, safety codes, and proper recipes and plating techniques.
7. Cleaned and maintained the beverage area, display cases, equipment, work areas, dining room, and restroom facilities.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Carefully developed a lucrative annual food and beverage marketing plan and a strict budget to maximize profits.
2. Correctly calculated inventory and ordered appropriate supplies.
3. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
4. Actively participated in ongoing customer service programs to build sales and rapport in the community.
5. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
6. Conducted timely performance evaluations for all front of house staff.
   
7. Ensured all employees got their regulated breaks and that the establishment was always up to code and in immaculate condition.

Experience

2-5 Years

Level

Junior

Education

HS

Description :

1. Manages night shift operations for 13 employees to include timekeeping, delivery drivers, and payroll.
2. Ensures provision of service in terms of order accuracy and time management.
3. Supervise the night shift of the kitchen and cleaning staff, ensuring all employees are in compliance with health and safety regulations.
4. Ensured smooth coordination between back-end and front-end activities.
5. Advising customers of the menus and daily specials and manages all customer complaints per night shift.
6. Responsible for making sure the store was clean and everything was stocked for the next day.
7. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Managed the drive-through window, taking orders and cashiering at the same time.
2. Maintained all sales records/paperwork as well as nightly banking responsibilities.
3. Performed all position accurately and in a timely manner and reported to each shift on time and ready to work.
4. Explained all Mall policies and procedures to new vendors and prosecuted all shoplifters.
5. Reported to all shifts wearing a neat, clean and unwrinkled uniform and handled currency and credit transactions quickly and accurately.
6. Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
7. Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
8. Coordinates guestroom maintenance work with the engineering and maintenance division.

Experience

0-2 Years

Level

Entry Level

Education

BBM

Description :

1. Prepared a daily report that verifies transactions, inventory, and Accounts receivable.
2. Ensured storage of food and leftovers in a proper and sanitized manner.
3. Organized and assisted with major cleaning of equipment and freezers.
4. Served food to company standards while maintaining proper portions as required.
5. Maintained a constant sense of cost control and supervised five or more people on a shift.
6. Ensured all daily cleaning and sterilization of all equipment and utensils are completed at the end of every shift.
7. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
8. Responsible for night deposits and counting of cashiers drawers at the end of the business day.

Experience

5-7 Years

Level

Junior

Education

AS

Description :

1. Created a motivated team through a positive and proactive leadership style.
2. Supervised customer service performance to improve quality and satisfaction in service and ordered and received supplies and products.
3. Completed and submitted daily paperwork to ensure proper store operations.
4. Operated all aspects of the Restaurant, including cooking, cleaning, running registers, expediting orders, and handling customer complaints.
5. Provided prompt, efficient courteous service to all guests in the high-stress environment; upheld service and cleanliness standards.
6. Performed staff training to ensure company profitability, and customer satisfaction and assisted Restaurant Manager in yearly evaluation of employees.
7. Prepare food per order in a timely manner, delivering a quality food product.

Experience

7-10 Years

Level

Management

Education

Associate