Quality Assurance Representative Resume Samples

The duty of a Quality Assurance Representative is to ensure that the company provides and receives quality goods and services. Even though specific duties may vary widely from industry to industry, certain common tasks are listed on the Quality Assurance Representative Resume – inspecting the product visually, performing functionality tests, and monitoring quality. In chemical industries, the representatives will use the mass spectrometry and determine the chemicals purity. The other duties include ensuring quality standards are consistently met throughout the production process and reporting about policy changes needed for quality control.

Even though the job titles and duties may vary from field to field, the required skills are universally common and include the following – technical knowledge, computer competencies, expertise in industry standards impacting inspection and quality control techniques and procedures; and analytical skills. in General, required education includes a high school diploma and vocational training.

Quality Assurance Representative Resume example

Quality Assurance Representative Resume

Objective : To obtain a Quality Control Analyst Staff position that will utilize my professional experience, education, and acquired skills to positively impact company performance while providing personal and professional growth including a dedication and concentration to excel at every available level.

Skills : Microsft Office, Project Management, Typing, Documentation, Quality Control, Windows, Research, Customer Service Skills, Spreadsheets, Networking, Monitoring, Business Analysis, Filing, Data Entry.

Description :

    1. Identified and corrected operational processes and procedures in the operations department.
    2. Contributed feedback based on documentation and reports prepared from daily inspections; reviewed operations output and measured its performance as per established parameters.
    3. Focused on resources, methods, and materials to improve key organization activities.
    4. Evaluated risk, consequences, and impacts on personnel, suppliers, and third-party contractors.
    5. Administered the maintenance standardization and evaluation program(MSEP) Performed activity inspections (AI), Product Improvement Program (PIP) Deficiency Reporting (DR) Aircraft and Aircraft Impound Program Accomplished QA responsibilities pertaining to contract compliance.
    6. Reviewed, verified, and published in-process inspection (IPI) listings Developed, reviewed, and maintained Key Task List and Routine Inspection Listing and provided approved lists to all affected departments.
    7. Ensured standardized acceptable quality levels are developed for all tasks.
    8. Provided training/instruction as applicable to address deficiencies identified during the evaluation/inspection.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma


Quality Assurance Representative Resume

Objective : Problem solver, with the ability to deal with stressful situations, critical thinker for data analyzing, organizing, self-directing, and pay exceptional attention to detail. Excellent communication and customer service skills and the ability to learn new skills and techniques easily. Seeking an interactive, challenging position with a forward-moving firm.

Skills : Microsoft Office, Problem Solving, Multitasking.

Description :

    1. Reviewed incoming technical publications and directives to determine their application to the Maintenance Department.
    2. Assisted in the certification of production personnel.
    3. Conducted final inspections upon completion of tasks requiring certification by Quality Assurance.
    4. Coordinated with the analyst to develop discrepancy trends and applicable charts and graphs necessary that depict quality performance, and provide assistance in determining root causes of sub-standard performance and developing recommendations for improvement.
    5. Ensured contractor and field maintenance teams were briefed about the Tool Control Program and Foreign Object Damage Prevention Program requirements.
    6. Maintained liaison with contractors and other field technical services.
    7. Established and maintained liaison with other maintenance and rework activities to obtain information for improving maintenance techniques, quality of workmanship, and Quality Assurance procedures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS


Quality Assurance Representative Resume

Summary : An experienced Quality Assurance Representative/Telephone Banker professional with extensive in the contract inspection field with the Department of Transportation and Department of Defense seeking a professional position.

Skills : Computer Skills, Customer Service, Excel.

Description :

    1. Performed reviews, investigations, analyzed and evaluated contractor performance to ensure contractor compliance with contract plans, specifications and safety regulations.
    2. Recommended approval or disapproval of Standard Operating Procedures and Quality Control Plans.
    3. Ensured that contractors stayed on task by evaluating the Critical Path Methods.
    4. Provided contract personnel with interpretation and explanation of contract specifications, requirements and the terms and conditions of the contract.
    5. Collected customer satisfaction comments through the life of the contract to determine if any corrections or changes may need to occur.
    6. Performed quality assurance surveillance and physical inspection of the work performed and equipment used on the contract.
    7. Identified facility and ground deficiencies and reported such findings to appropriate personnel for any guidance that may be needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Master of Science

Quality Assurance Representative Resume

Summary : Safe and environmentally conscious team player in a fast-paced and high-tech atmosphere with expertise in quality management, team building, training, cost control, and troubleshooting. Effective in utilizing resources to improve processes and increase quality to reduce costs.

Skills : Quality Assurance, Visual And Physical Inspection, Communication.

Description :

    1. Reviewed and validated the from quality assurance perspective to ensure that products meets the requirements and adheres to the standards.
    2. Ensured product verification and have maintained correct identity of parts through sampling per 10% AQL.
    3. Interpreted blueprints to ensure product meets IAW.
    4. Performed audits for warehoused stock and have maintained conformance and accountability.
    5. Devised xls spreadsheets for maitaining records and documents of noncorforming and closed issues.
    6. Made reports for defective material record and communicate with engineers, planners and buyers.
    7. Communicated dispositions and recomendations with management and personel for future use.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Quality Assurance Representative Resume

Objective : Thorough knowledge of schematics, technical manuals, logistical parts procurement. Troubleshot and repaired electronics down to the organization level. Performed as a Quality Assurance Representative for the safety of flight issues. 

Skills : Microsoft Office, Program Management, Organizational Leadership.

Description :

    1. Trained new employees in policy guidelines and procedures.
    2. Developed and implemented quality assurance procedures, including a scoring rubric for call monitoring.
    3. Led meetings and sent communications to employees to explain policy and procedure changes.
    4. Maintained reporting data of quality scores and improvement plans for 12-15 employees.
    5. Coached representatives to ensure consistent quality of responses to internal and external customers.
    6. Coordinated workflow to ensure all tasks were completed.
    7. Assisted upset customers in order to resolve difficult situations and determine a proper course of action.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS

Quality Assurance Representative Resume

Summary : To obtain a Quality Assurance Representative position on a team player organization where I could maximize my experience with customer service and team-building skills. My goal is to continue building my skills with customer service, communications to leverage it for the desired career path. I am an honest dedicated worker and enjoy working in customer care, billing, and clerical fields.

Skills : Multitasking, Quality Assurance, MS Office.

Description :

    1. Oversaw customer service calls by monitoring calls from the Customer Care Department and notate errors for management to review.
    2. Processed service adjustment request coming in from Customer Care Department.
    3. Audited customer accounts for discrepancies.
    4. Migrated customers from Portal database to CMS database using Excel.
    5. Handled incoming calls from customers with billing or service adjustment issues.
    6. Assisted with the Fulfillment Department with mailing out invoices, notices and other company mail.
    7. Worked with a team to write articles for customers newsletters focusing on websites with movies and game content.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
G.E.D

Quality Assurance Representative Resume

Objective : To establish a long-term career in a company where I may utilize my Quality Assurance Representative professional skills and knowledge to be an effective Quality Assurance Representative and inspiration to those around me.

Skills : Mechanical, Leadership, Project Management, Aviation Maintenance, Logistics, Production, Training, Microsoft Office.

Description :

    1. Performed full system quality assurance providing technical expertise, training, inspection, and validation of scheduled and unscheduled maintenance actions related to testing and trouble shooting on pneumatic, hydraulic, electrical, mechanical, avionics, and flight control systems.
    2. Ensured 100% mission accomplishment in direct support of the War Fighting effort.
    3. Communicated design requirements to the OEM supplier for unique transportation needs of the mission.
    4. Conducted final inspections of maintenance performed on the CH-46E helicopter including pneumatic, hydraulic, structural, electrical, propulsion and flight controls systems.
    5. Utilized specialized measuring tools and equipment to inspect and verify component limitations.
    6. Performed diagnostics, troubleshooting and testing on all helicopter systems.
    7. Managed and coordinated required aviation programs and processes under the Naval Aviation Maintenance Program in accordance with NAVAIR.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Master of Science

Quality Assurance Representative Resume

Summary : To obtain a Quality Assurance Representative position where I can utilize my multi-layer professional skills such as management, quality assurance, administration, policy development, and customer service as a beneficial employee that strives for excellence.

Skills : Microsoft Office,  Sales Management, Quality Assurance.

Description :

    1. Monitored outbound calls by telephone interviewers and rate calls to based on criteria.
    2. Communicated quality concerns and feedback to members of the IC leadership Team.
    3. Identified and forwarded examples of high quality calls to and poor quality calls to Management.
    4. Provided feedback to interviewers bi-weekly in the form of one-on-one feedback sessions reinforcing call quality and procedural issues.
    5. Recorded call as needed for feedback session, and training at the request of members of the leadership team.
    6. Facilitated the Quality Assurance section of the new hire training class.
    7. Provided and maintained trend data on all interviewers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
G.E.D

Quality Assurance Representative Resume

Summary : Highly qualified Quality Assurance Representative with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Aircraft Technician, Quality Assurance, Inspection, Automotive/Equipment Mechanic, Customer Service, Customer Service/Food Service, Management.

Description :

    1. Coordinated and facilitated monthly call calibrating sessions for IC leadership team.
    2. Ensured that nonconforming material is handled per disposition.
    3. Developed daily inspection plans and schedules for inspections on multiple contracts to include construction, requirement and service contracts.
    4. Examined all new and revised technical data and time change technical data for completeness, accuracy and applicability.
    5. Made liaison with the Bell-Boeing Fleet Support Representatives and Rolls-Royce Representatives for support and direction on maintenance actions where no technical manuals were available or repairs were outside the unit's allowable repair capability.
    6. Maintained required confidentiality regarding individual case materials in compliance with Human Rights and HIPAA
    7. Provided appropriate discharge planning.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Management
              Education
              Education
              Bachelor Of Science

              Quality Assurance Representative Resume

              Summary : Seeking a Quality Assurance Representative position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

              Skills : Multitasking, Quality Assurance, Management.

              Description :

                1. Managed and supervised maintenance processes and work for center personnel.
                2. Formed plans for daily work center and maintenance tasks to meet production and schedule requirements.
                3. Trained and developed personnel to ensure personal and professional progression.
                4. Managed and monitored multiple maintenance and safety programs, ensuring proper adherence to policies, procedures, and orders.
                5. Incorporated Operational Risk Management during planning, supervision, training, and execution of assigned duties.
                6. Performed duties and responsibilities as a multisystem Quality Assurance Representative, conducting final inspections on engines, drive systems, hydraulic systems, and other flight-critical components.
                7. Performed daily preflight and post-flight inspections as an MV-22 Plane Captain.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Management
              Education
              Education
              Bachelor Of Science

              Quality Assurance Representative Resume

              Objective : Self-motivated leader with a proven track record of maintaining, employing, and supporting air traffic control systems in a wide variety of operational environments throughout the world, including training exercises, humanitarian relief efforts, as well as multiple combat missions abroad.

              Skills : Logistics Management, Program Management, Leadership, Quality Assurance, Electronics, Inventory Management.

              Description :

                1. Inspected the quality of material, performance of maintenance actions, and effective management of required Naval Aviation Maintenance Programs within the air traffic control detachment.
                2. Established and implemented a quality assurance program within the air traffic detachment.
                3. Generated qualification standards and testing procedures, subsequently adopted by all air traffic control detachments fleet-wide, used to evaluate recommended personnel and staff newly formed quality assurance work centers with Collateral Duty Inspectors and Collateral Duty Quality Assurance Representatives.
                4. Assigned personnel as quality assurance program managers and monitors once certified within specific work centers.
                5. Inspected the effectiveness of 20+ Naval Aviation Maintenance Programs assigned to the detachment and reported findings to high headquarters.
                6. Volunteered and successfully deployed with an outside unit as the Navigational Aids Work Center Supervisor in support of Operation Iraqi Freedom.
                7. Competency to serviced individuals who may be hostile, oppositional and volatile, while maintaining composure and behaving in a dignified manner.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Junior
                Education
                Education
                BS

                Quality Assurance Representative Resume

                Objective : Over 25 years' experience in Sales and Marketing. Highly effective interpersonal skills all across: management, colleagues, and clients. Very talented in establishing long term relationships. Excel in a busy and fast-paced work environment. Over-the-top customer service skills in World Class properties and environments.

                Skills : Quality Assurance, Data Analysis, Microsoft Office, Strong Basic Math Skills.

                Description :

                  1. Worked center supervisor Camp Pendleton, CA Oversaw the nightly operations of 13 marines.
                  2. Verified the disassembly, cleaning and reassembly of components in accordance with the proper publications.
                  3. Troubleshot and made decisions about workloads and the priority in which jobs were completed.
                  4. Maintained a consistent work-flow and output of repaired components.
                  5. Enforced all safety and environmental protocols.
                  6. Used calibrated measuring tools achieved consistent products.
                  7. Worked side by side with production control and quality assurance to produce a product equal with the manufacturer.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Junior
                Education
                Education
                GED