Resident Service Coordinator Resume Samples

The Primary job of a Resident Service Coordinator is to create a community where every resident can get along and things run smoothly. The following are the day-to-day duties listed on the Resident Service Coordinator Resume – training the staffs, overseeing smooth running of work, making sure the services and the staff adhere with budget costs, providing highest quality of care to the residents, responding to emergency situations, organizing and providing transport access, improving service delivery and quality, designing and implementing service programs and assessing the exact requirement of the residents.

In order to be considered for this role, applicants must depict these attributes – ability to identify target population needs, advocating skills, bi-lingual skills, knowledge of organizational and management practices, and familiarity with group dynamics theory. A high school diploma or a GED is mandatory, but higher education will be preferred.

 

Resident Service Coordinator Resume example

Senior Resident Service Coordinator Resume

Summary : Senior Resident Service Coordinator, versatile in working independently in order to project an overall comprehensive outcome as well as formatting to team strategies for increased outcomes. To have a challenging job where one can use the managerial, analytical, communication skill with perseverance and can make an effective presence in the organization.

Skills : Lotus Notes, Daxco Operations, RightNow 65+ WPM Superb written and oral skills, Some Spanish both written and spoken.

Description :

    1. Provides direct services such as case management, information, and referrals, and serves as an advocate and liaison for residents with service agencies and or/property management.
    2. Develops an on-going cooperative network for government and social service agencies.
    3. Plans and coordinates on-site and off-site social and recreational activities for residential empowerment within grant guidelines and as required by Quality Assurance Agent, that include health, safety, and nutrition workshops; holiday celebrations; field trips; financial literacy classes; and birthday celebrations.
    4. Maintains resident files on all work performed, including intake service plans, referrals, needs assessments, and outcomes by the daily documentation of thorough progress notes.
    5. Provides support for crisis intervention and conflict resolution for residents.
    6. Partnered with the University of Wisconsin-Milwaukee to create and develop a 16-week curriculum-based internship for undergraduate Occupational Therapy students.
    7. Planned, organized and directed the social activity programs which covered spiritual development, recreation, diversion and intellectual and educational development for residents
    8. Maintained adequate records of activities, legal concerns, daily issues, Rent Roll Computer Systems. Created newsletters for the community Leased apartment homes.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Master Of Arts


Office Administrator/Resident Service Coordinator Resume

Summary : Energetic, accomplished Office Administrator/Resident Service Coordinator passionate about creating, organizing and presenting entertaining events for a broad range of individuals. Highly organized and able to multi-task in a fast paced environment. Accustom to performing a wide array of duties from executing well-planned events to fielding phone calls and performing administrative tasks. Possesses stellar communication, interpersonal and presentation skills.

Skills : Word & Excel, Conflict Resolution, Intake Specialist

Description :

    1. Established numerous strategic partnerships for services necessary for residents to age in place and remain living independently.
    2. Built a strong and successful volunteer base.
    3. Provided the residents with access to community-based support programs.
    4. Facilitated programs and services such as health, nutrition, wellness, and educational programs.
    5. Awarded recognition for wellness programs. Provide excellent customer service to residents and potential residents while performing daily inspections of vacant ready homes, ensuring that the highest standards are maintained at all times with all five senses in the vacant ready homes and in the community center.
    6. Assist maintenance team with service calls, provide administrative support at the community center, Organize and schedule social events, educational classes, family functions, and community programs, coordinate move-in dates and pre- move-in inspections with the incoming families.
    7. Maintain waiting lists and provide information concerning occupancy, performs pre-termination & termination inspections of houses & grounds, attempt to resolve complaints & problems of residents.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science


Resident Service Coordinator/Receptionist Resume

Objective : Resident Service Coordinator/Receptionist, extremely creative and have been recognized as a results-driven and solution-focused individual. Highly skilled, experienced Senior Level Cooperate world with leadership talent and solid achievements seeks Targeted or Management affiliation with the premier organization.

Skills : Microsoft Office, Assessments, Advocacy, Referrals, Education, CPR

Description :

    1. Implemented resident service plan for the community of 1500 plus residents in low to the moderate-income housing complex.
    2. Assisted with the development of an on-site job training center that offered weatherization certification, asbestos removal, food manager license, and Microsoft Certification.
    3. Provided counseling, personal financial management, English as second language programs, recreational and educational programs, job counseling, youth programs, senior services and other resources available to empower residents.
    4. Created and developed a youth volunteer/mentoring program for children of incarcerated parents.
    5. Established and conducted a computer-based learning program in partnership with Byte Back Adult Computer Literacy Program for seniors ages 55 and above.
    6. The first point of contact, greeting prospects, guests and visitors as they arrive at our community.
    7. Provide a personalized experience, with emphasis on care and convenience for our future and current residents.
    8. Responsible for all sales activities from lead generation to signing the lease in order to achieve maximum occupancy and revenue growth for the community.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

Providence Resident Service Coordinator Resume

Summary : High- performing Providence Resident Service Coordinator with 10 plus years' experience in delivering superior results in administrative roles. Proactive and reliable, with a meticulously detail-oriented and organized nature. Skilled in prioritizing and completing work independently. Driven and motivated to help the organization thrive.

Skills : Microsoft Office, Excellent Communicator, Strong Technical Writer, Advocate, Customer Service.

Description :

    1. Maintained a confidential database of assigned caseload and community clients, through accurate documentation of case notes and HUD compliant file management.
    2. Assisted disadvantaged, disabled and frail clients with finding support services that include supplemental food, medical benefits, home health aides, meal delivery, utility payment assistance, transportation and help understanding business correspondences.
    3. Advocated on behalf of clients with providers, including Medicare and Social Security to gain benefits, address conflict and help resolve outstanding issues.
    4. Worked with families to educate, support and find solutions for the growing needs of the elderly client.
    5. Created an array of educational and wellness programs that addressed senior relevant issues, prevented isolation, and facilitated an environment of the community through healthy social interaction.
    6. Wrote front-page articles for monthly senior newsletter to provide encouragement and inspiration.
    7. Developed several senior organizations including a Senior Writing Club, Senior Arts & Crafts Club, Senior Heritage Club, and Senior Activity Committee.
    8. Spearheaded the design, implementation, and management of the campus' first computer lab.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Bachelor Of Science

Assistant Resident Service Coordinator Resume

Objective : To engage in a career that will allow for progress in terms of skills/expertise, socio-economic development, and innovation through exposure to new ideas for personal/professional growth, as well as the growth of the company. Abilities in handling multiple priorities, with a bias for action and a genuine interest in personal and professional development

Skills : Microsoft Office, Excellent Communicator, Strong Technical Writer, Advocate, Customer Service.

Description :

    1. Met with residents to make assessments and appropriate referrals for services, such as health insurance, job training, and job search, to access federal and state public benefits.
    2. Worked with the property management team when a resident is identified as being in jeopardy of an eviction and offered linkages and referral support to the resident.
    3. Worked with local community service programs to coordinate the provision of services to tailor to the needs and characteristics of eligible residents, including adult education, career preparation, community service, and recreational programming.
    4. Planned programs and activities that would promote self-sufficiency, community engagement, and financial stability.
    5. Provided exemplary service support to a diverse group of senior residents living in affordable housing.
    6. Managed and maintained accurate resident files including new lease signings, rent collections, lease violations, and maintenance requests.
    7. Conducted new resident orientations, coordinated meet, and greets, and played an integral role in new resident assimilation.
    8. Coordinated logistics for the flawless execution of on-site social & recreational activities, holiday celebrations, and outings.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Masters of Science

Lead Resident Service Coordinator Resume

Summary : To obtain a position in a professional environment where the skills are valued and can benefit the organization. Expand leadership responsibilities, organized, ability to exceed goals, and help honor all short-term and long-term commitments to customers, employees, and the organization. Hard working, determined, reliable, quick learner, and strive to always keep a positive attitude.

Skills : Word, Excel, PowerPoint, Case Management, Community-based Service Planning, Implementation Of Treatment Planning

Description :

    1. Advertises vacancies obtaining referrals from current tenants explaining the advantages of location and services showing units.
    2. Determines contract agreement with tenants by negotiating leases collecting security deposits.
    3. Accomplishes financial objectives by collecting rents: paying any municipal bills forecasting any repair maintenance requirements preparing annual budget reports scheduling daily/weekly regular payroll and expenditures analyzing variances initiating an emergency action plan for a natural disaster.
    4. Maintains property by investigating and resolving tenant complaints enforcing rules of occupancy inspecting vacant units and completing repairs planning renovations contracting with landscaping services.
    5. Maintains building systems by contracting for maintenance services supervising repairs.
    6. Secures property by contracting with security patrol service installing and maintain security devices establishing and enforcing precautionary policies and procedures responding to emergencies.
    7. Enforces occupancy policies and procedures by confronting violators.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Resident Service Coordinator/Manager Resume

Headline : To provide case management services to individuals with developmental disabilities. 6 years of diverse management, administrative and educational experience Proven skills in developing and organizing systems for life experiences for clients Demonstrated skills in problem-solving for clients and families.

Skills : Microsoft Office, Social Networking, Event Planning, Written Communication.

Description :

    1. Conduct and/or facilitate weekly Community Center operations and programs to include outreach to residents to participate in on-site programs.
    2. Coordinate and consult with the Board of the community Tenant Association on resident services programs and community events.
    3. Provide outreach to community residents to market on-site programming, prevent isolation, and ensure residents are aware of services.
    4. Identify social service resources available in the community, or through local government or other providers.
    5. Assist with the development of partnerships with service providers and local agencies.
    6. Provide residents with referrals to social service providers to include, but not limited to: counseling, home health aides, meals-on-wheels, transportation, health screenings, interventions, parenting classes, drug and alcohol addiction programs, mental health services, and any other needs as assessed by the resident or staff.
    7. Assist residents on applications and forms, as necessary to secure such services.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Masters of Science

Resident Service Coordinator/Supervisor Resume

Summary : Community Resident Service Coordinator/Supervisor seeking a full-time position with a broad-based education in addition to real teaching and work experience, onsite social services, community outreach, service coordinating, event planning while meeting state and national standards. To work at a growth-oriented position in a professionally managed and dynamic organization that provides opportunities for development and responsibilities to contribute toward the organization's success.

Skills : Intervention, Relationship Cultivation, Service Resource Optimization, Direct Patient Care Experience

Description :

    1. Assist formerly homeless and individuals with special needs in transition into permanent housing.
    2. Responsible for coordinating services for clients such as life skills, independent living skills and connecting them to resources in the community.
    3. Assist director of services with program management and reporting.
    4. And assist property management in working together to assist clients with challenges in their transition to permanent housing.
    5. Assisted in housing the most vulnerable homeless individuals in the silver lake area.
    6. Skills Used Problem-solving Crisis intervention Life skills training Conflict resolution People skills.
    7. Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community.
    8. These social services may include meals-on-wheels; transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Resident Service Coordinator/Incharge Resume

Objective : Enthusiastic and well-organized Resident Service Coordinator/Incharge with a solid background in data entry, schedule management, and event planning. Adept at analyzing a problem and creating a solution working within the policies of the company and assisting others in solving complicated issues.

Skills : Customer Service Skills, Microsoft Office, Multi-Line Phone System, Data Entry, General Office Skills.

Description :

    1. Conducted intake, orientation, and needs assessment of residents.
    2. Created customized service plans that identified services and benefits for the client.
    3. Provided direct services such as case management, information, and referrals.
    4. Completed accurate and detailed case notes; and thoroughly documented referrals, service plans, and outcomes.
    5. Developed and maintained an on-going cooperative network with government and social service agencies.
    6. Served as an advocate and liaison for residents with service agencies and property management.
    7. Devised and implemented activities that promoted a healthy community among the residents; as well as facilitated support groups, youth programs, social celebrations, and resident empowerment activities.
    8. Planned and coordinated social and recreational activities that included the following: arts and crafts programming; health, safety, and nutrition workshops; holiday celebrations, outings, financial classes, and youth activities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Professional Resident Service Coordinator Resume

Headline : A knowledgeable and motivated Professional Resident Service Coordinator seeking employment as a reliable and diligent office assistant with extensive experience and solid organizational skills to work in a dynamic office environment to carry out administrative and other assigned duties.

Skills : Microsoft Word, Excel, And Publisher, Communication, Customer Service

Description :

    1. Assist residents with transportation accommodations, community information, and social services information.
    2. Advises Property Manager or appropriate team members of conditions in the community affecting the resident's safety, reporting any residential dissatisfaction.
    3. Audit and reconcile KeyTrak to assure that all service requests are met and completed within 24 hours.
    4. Manage administrative requests, mail distributions, and packing and shipping requests for residents.
    5. Distribute packages and sign for deliveries. Record resident service requests and ensure timely follow-up.
    6. Enhanced Housing Services is a private organization that provides on-site social services to the elderly and disabled residents of low-income housing communities.
    7. These services are provided through the roles of the service coordinators who advocate on behalf of the resident when necessary and provide an array of community resource referrals.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Resident Service Coordinator Resume

Objective : Resident Service Coordinator with proven ability to process improvement and recognized for the ability to work with very diverse clients and staff. Keen to work in the space of Healthcare IT, Clinical Services, Hospital Operations, and Quality. Consistent performer having the ability to display superior performance under pressure environment.

Skills : Microsoft Office, Person-Centered Planning, CPR, First Aid, Patience

Description :

    1. Observes residents’ function and behavior and reports significant changes or concerns to appropriate staff.
    2. Performs work tasks in a manner that preserves each resident’s dignity, privacy, and confidentiality.
    3. Utilizes outside community resources and independent contractors to enrich the variety of programs made available to residents.
    4. Develops and manages the annual department budget.
    5. Documents and maintains all records as required to effectively manage the department.
    6. Secures and maintains all department supplies and equipment.
    7. Develops and distributes the resident newsletter/calendar and other lifestyle programming communications on a regular and monthly basis conforming to Senior Lifestyle standards.
    8. Works with assisted living department manager in planning daily activities for Assisted Living residents when applicable.
    9. Coordinates outings and weekly transportation schedules with the transportation department.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma