A Retail Account Representative is someone who acts as the point of contact between the company and its clients. The main roles and responsibilities of a Retail Account Representative Resume are listed on the Retail Account Representative Resume as – answering any questions a client has, helping to renew contracts, updating clients of any new products or company programs; communicating company value and updating clients on any new products, programs, and marketing initiatives, maintaining communication channels with clients via phone, email, or face-to-face meetings; onboarding new clients to help them understand the full suite of company products, and programs, and acting as the point of contact if clients have issues and help them work through problems.
A successful candidate possesses various prerequisite skills and qualifications for the duties of this job, and some include – the ability to work independently and as a part of the team, excellent time management skills, excellent interpersonal, and written communication skills, experience in writing and delivering communications to other departments, strong attention to details, and the ability to work with large data sets. A degree is often listed on eligible resumes.
Summary : Over 15 years of strong customer service and organizational skills. Personable, persuasive in conversing with customers across a broad spectrum of fields; able to effectively communicate clearly, concisely, and knowledgeably, both written and orally. Self-motivated and confident in independent decision-making; poised in preparing briefings, studies, and other analyses for presentation to senior leadership, stakeholders, and customers.
Responsible for all aspects of third party Authorized Retailers within the southeast, primarily Alabama, in a high pressure, goal driven sales environment.
Managed marketing budget promotional products and displays, inventory management of tchotchkes and displays.
Resolved disputes, payment errors, ensure retailers sell with integrity, and new account development.
Directed accountability for quotas of my sales team through use of reporting tools including Synygy and Excel.
Trained business owners and their employees to use our order entry platform as well as our reporting system, Synygy to assess their own performance and track payment of commissions.
Responsible for monthly/quarterly sales incentives for retailers.
Coordinated sales events with retailers to increase sales.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science In Marketing
Retail Account Representative Resume
Headline : Obtain a position as a team-player in a people-oriented organization where I can maximize my Sales and Customer Service experience in a challenging environment to achieve company goals.
Skills : Sales, Microsoft Office, Microsoft Word, Microsoft Excel, Marketing.
Description :
Maintained effective shrinkage control for all accounts.
Ordered products to maintain store levels.
Rotated stock for product freshness.
Set all accounts to company guidelines.
Communicated with management of stores to increase more displays for increased sales.
Managed my time to accommodate all my accounts.
Had the highest volume for a retail account Representative at that time.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Retail Account Representative Resume
Headline : As a Retail Account Representative, responsible for Implementing sales performance measures and targets using brand priorities with wholesalers while assisting in achieving expected results, Making daily decisions regarding retail inventory levels using past sales history, sales data tools, and changes in climate, competitive activity and special promotional activities.
Skills : Network Administration, Microsoft Office, Customer Service.
Description :
Resolved customer complaints regarding sales and service.
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Directed and supervised employees engaged in sales, inventory-taking, or in performing services for customers.
Monitored sales activities to ensure that customers receive satisfactory service Inventory stock and reorder when inventory drops to a specified level.
Instructed staff on how to handle difficult and complicated sales.
Estimated consumer demand and determine the types and amounts of goods to be sold.
Formulated pricing policies for merchandise, according to profitability requirements.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Retail Account Representative Resume
Objective : Retail Account Representative is responsible for the day-to-day operations of a given store. This includes managing the store's inventory and customer service, monitoring and managing sales, and developing new marketing strategies.
Operated computers programmed with accounting software to record, store, and analyze information.
Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Created weekly sales sheets.
Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Coded cash disbursements on computer spreadsheets and databases, using specialized accounting software.
Operated 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
Received, recorded, and banked cash, checks, and vouchers.
Experience
2-5 Years
Level
Executive
Education
AAS In Accounting
Retail Account Representative Resume
Headline : Versatile Manager with a winning attitude and desire to deliver an exceptional customer service experience. Focused on setting high expectations and raising service standards. Versed in planning daily operations, customer relations, inventory control, and staffing. Driven to learn, improve and succeed in a fast-paced environment. Cooperative style of leadership intended to foster a respectful and positive work atmosphere.
Skills : Customer Service (10+ years), Team Leadership.
Description :
Answered customer questions regarding store merchandise, department information, and pricing.
Organized store merchandise racks by size, style, and color.
Ran markdown reports, managed store replenishment, and analyzed buying reports.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Conferred with store managers to obtain information about customer needs and preferences.
Monitored and analyzed sales records and consumer purchasing trends.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Retail Account Representative Resume
Headline : Obtain a position as a team player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve corporate goals.
Skills : Microsoft Office, Purchasing, Management, Negotiation, Supplier Management, Process Improvement, Team Leadership, Project Management.
Description :
Entered numerical data into databases in a timely and accurate manner.
Scanned documentation and entered it into the database.
Obtained scanned records and uploaded them into the database.
Produced monthly reports using advanced Excel spreadsheet functions.
Organized forms, made photocopies, filed records, and prepare correspondence and reports.
Added new material to file records and created new records.
Reviewed and updated client correspondence files and scheduling database.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Retail Account Representative Resume
Summary : Have been in sales my entire career and as a result, have acquired expertise in all facets of several industries along with a proven track record of success. Having worked both inside and outside sales has given me the experience to interact and close business with customers face to face, via telephone, and via the computer.
Implemented the NWNA Integrated Retail Planning Process through the development of an annual Customer Business Plan that supports Brand Plans and Channel Go-To-Market Guidelines in the assigned account.
Ensured Nestle Waters achieves our sales objectives in the areas of new items distribution, retail pricing targets, and retail shelf space.
Created partnerships with brokers, retailers, and distributors in order to grow the portfolio of all of Nestle Water products (Ozarka, Nestle Pure Life, Sweet Leaf Tea, Trade Winds Tea, Perrier, Aqua Panna, and Resource water) Leverage Nielson, Customer Internal data, and Shopper Insights data reports to analyze gaps and opportunities.
Negotiated slotting and terms of trade with independent supermarket chains in the Dallas area.
Led account manager for Hispanic supermarket chains in the Dallas area.
Secured shelf space for Nestea and Trade Winds tea in the Dallas Hispanic supermarkets.
Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Experience
10+ Years
Level
Senior
Education
GED
Retail Account Representative Resume
Summary : Retail Account Representative with 16 years experience. Extensive background in Hauling materials to various locations. Picking up as well as dropping off at landfills and transfer stations. Dependable, hard-working Retail account Representative with over 10 years of experience in retail and customer service as well as warehouse distribution.
Skills : Microsoft PowerPoint, Multitasking.
Description :
Exceeded customer product expectations by maintaining equipment to produce quality products.
Handled end-processing of customer orders including hand loading trucks and removing shipments.
Responsible for promoting a safe and clean working environment.
Unloaded incoming inventory and placed products onto shelves.
Worked overtime, including evenings and weekends.
Assisted in the management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
Kept supervisor informed of job progress and material requirements Maintained record accuracy by using work order reporting system.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Retail Account Representative Resume
Headline : To obtain or work toward a position of management or leadership, preferably in a logistics, automotive, or warehousing environment, with a pivotal role in the growth and development of your company.
In charged of beverage accounts for twenty-four mass merchandise establishments.
Handled all day-to-day business operations selling, merchandising, and representing all of our Snapple, and related products such as Arizona Tea, Crush, etc.
Merchandised and sold carbonated beverage products in grocery stores.
Set up displays, and advertised what we could do for our customers.
Worked together with managers and receiving clerks to provide the best possible customer service.
Managed work with little supervision.
Anticipated consumer buying patterns to create a purchase and inventory plan.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Retail Account Representative Resume
Objective : To obtain a Retail Account Representative position at a Fortune 500 company that will embrace my sales experience while challenging my abilities and sharpening my problem-solving skills.
Skills : Microsoft Office, Customer Service, Training & Development.
Description :
Started out as a merchandiser which consisted of mainly seeing that all stores were shelved to promote product sales, serviced 4 major chain locations in Plainview Tx.
Finally became a Retail Account Representative which consisted of ordering products and making sure that the merchandiser had the shelves stocked and priced according to sales.
Able to build displays when needed.
Established strong vendor relationships to maintain and support the business.
Complied with federal, state, and company policies, procedures, and regulations.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
