Community Engagement Manager Resume
Summary : A talented, experienced Community Engagement Manager professional with over 14 years of progressive responsibility in non-profit, office, and program management. Proven competencies in customer relations, problem-solving, and the ability to manage multiple tasks and projects while maintaining the confidentiality and adhering to deadlines.
Skills : Microsoft Office, Management, Public Relations, Public.
Description :
- Responsible for strategic planning and overall management of recruitment, community relations, and education that promotes increased involvement in clinical HIV prevention research studies.
- Promoted increased understanding of research activities conducted by the Laboratory of Infectious Disease Prevention (Project ACHIEVE).
- Facilitated and organized weekly recruitment and community education coordination meetings with Principal Investigator (PI).
- Directly supervised, trained, and evaluated full-time, part-time, and per diem recruitment staff, including employment decision-making.
- Managed Internship and Volunteer program.
- Developed and conducted educational and outreach activities.
- Identified community education needs and opportunities.
Experience
10+ Years
Level
Senior
Education
Health Care Management
Community Engagement Manager Resume
Headline : Highly qualified Community Engagement Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, Languages, Management, Management, Project Management, Professional Writing And Editing.
Description :
- Oversaw the organization's online communities of over 20,000 members, serving as the primary liaison between the organization and members.
- Managed the 200+ volunteers that contribute to the communities through discussion posts, blogs, webinars, Twitter chats, book studies, online courses, and more.
- Collaborated on annual plans for each volunteer team, assisting with marketing of their events, tracking their progress, and ensuring they feel valued and appreciated.
- Tracked community activity data, such as member numbers, discussion activity, survey results, and conversions.
- Collaborated with coworkers to identify members with various expertise for interviews, profiles, publishing opportunities, etc.
- Developed a strategic plan to engage new members, encouraging them to participate in the communities in order to increase retention and satisfaction.
- Produced a popular webinar series of 12-16 member webinars annually.
Experience
5-7 Years
Level
Executive
Education
MS
Community Engagement Manager Resume
Objective : Community Engagement Manager with 2 years of experience in Working alongside Community Build Managers on event planning for Build Week, securing and communicating a plan for items such as food, volunteer recruitment, child supervision, and various other event logistics.
Skills : Customer Service, Event Coordination, Marketing, Sales.
Description :
- Maintained 100% residential Compliance for AHA federal Moving-To-Work Program.
- Established and maintained a well-rounded activity/event schedule that promotes resident interaction and relationship building within the apartment community of over 600 units and the community at large.
- Interfaced with community leaders, politicians, and local agencies.
- Supported the residents with resolving their own problems/issues through community programs and with direct referrals to the appropriate agencies, as needed.
- Developed relationships with professional partners who can provide seminars, employment/training resources, etc., to support the residents in their personal/professional growth while maintaining the self-sufficiency of the community.
- Provided feedback and support to the Administrative team regarding employment/financial and other status of the residents.
- Expected to provide an excellent customer service experience for all residents, guests, and other customers.
Experience
2-5 Years
Level
Executive
Education
BS
Community Engagement Manager Resume
Summary : More than 12 years of experience in the profession of Microfinance, Banking, and customer services, with a particular focus on inclusive community financial development. Areas of expertise include financial management, loan management, and delinquency management. Worked in a dynamic setting where autonomy was valued, resulting in robust and exceptional work experiences.
Skills : Customer Service/Call Center Supervisory Experience.
Description :
- Recruited and developed troops and adult volunteers.
- Certified United Way speaker and East Texas representative.
- Developed and rebuilt membership and involvement in East Texas.
- Spoke publicly to schools and Chambers about the impact of Girl Scouts for youth.
- Acted as the face of Girl Scouts throughout the area.
- Used Communication Leadership Public Speaking Recruiting.
- Handled the leasing process in the community, including answering the telephone, scheduling appointments with prospective residents, qualifying prospective residents, showing the community, and leasing available apartment homes.
Experience
10+ Years
Level
Senior
Education
BA In Communications
Community Engagement Manager Resume
Objective : Results-oriented Community Engagement Manager professional with more than ten years experience in project management, marketing communications, and community engagement planning. Has achieved significant outcomes in planning and executing large-scale marketing and community events by raising over $1 million in the community campaign.
Skills : Marketing Communications, Strategic Planning, Purchasing.
Description :
- Responsible for the development and implementation of impact projects in cooperation with volunteers and community partners.
- Handled community impact project management including project /event planning, budget monitoring, and contract negotiation.
- Coordinated public communication via press releases, website development, and social media, and networking events.
- Intimately involved with strategic communication planning.
- Developed a multi-year marketing plan that includes targeted strategies to diversify donor and volunteer base and cultivates volunteer leaders for future years.
- Designed volunteer and community engagement opportunities within agency portfolio initiatives and measured areas (including one-time and ongoing volunteer opportunities, skills-based volunteering, volunteer recruitment and training, awareness and education events, etc.) Founded and developed an Emerging Leaders Society for United Way of Washtenaw County young professionals.
- Created training materials for both staff and members to derive maximum benefit from the communities.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Business Management In Cognate
Community Engagement Manager Resume
Summary : A proficient public servant with a bias for results. Knowledge of sound fiscal and data management practices. Utilizes excellent time management skills to set and exceed deadlines. Effective communicator and savvy relationship builder. Strong skills for facilitation, conflict resolution, problem-solving, and bringing people together around a shared vision.
Skills : Volunteer Management, Youth Development, Resource Development.
Description :
- Acted as a key member of the community and the United Way staff in articulating and furthering United Way's strategic direction.
- Used asset-based community development practices to help neighborhoods and residents address root causes of problems.
- Provided organizational leadership in convening key players to create a shared vision and purpose around priority issues as part of diverse, multi-sector coalitions, and engaging these stakeholders in ongoing conversations that inform and advance the strategic mission of United Way.
- Supported the Director of Impact Investments & Initiatives in the effective administration, evaluation, and assessment of United Way program investment funding.
- Acted as an evaluator, grant administrator, trainer, project manager, volunteer recruiter, and coordinator.
- Managed a $6.5 million funding portfolio which includes 68 agencies and 106 programs.
- Curated a monthly newsletter of community highlights for all members.
Experience
7-10 Years
Level
Management
Education
G.E.D
Community Engagement Manager Resume
Objective : Community Engagement Manager with 3 years of experience in serving as a trusted partner to community-based organizations by being an expert resource and an active listener who is continually engaged with user feedback.
Skills : Managing Skills, Project Management SKills, Engineering Management Skills.
Description :
- Coordinated training and research dissemination to other Community-Based Organizations (CBOs).
- Provided strategic community education presentations, which includes forums, workshops, and other activities.
- Built networks of diverse partners that honor unique assets, balance power, and strengthen connectivity across them.
- Earned community trust through patient leadership, cultural understanding, and shared decision-making.
- Ensured that diverse voices are heard and inclusive decisions are made so that racially-equitable outcomes are achieved in advancing play space equity.
- Made and fulfill promises that support communities, reinforce our values, and honor our principles.
- Led and completed complex, long-term, fast-moving projects from beginning to end.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Community Engagement Manager Resume
Headline : Community Engagement Manager with 6+ years of experience in Establishing a consistent process to track and monitor individual and organizational representation across SUHI program community engagement activities (e.g., Community Advisory Boards, Community-Based Participatory Research, community-engaged initiatives, etc.).
Skills : Coaching Skills, Organizational Skills, Multitasking.
Description :
- Partnered with communities to take action and create change.
- Organized others and yourself against immediate and long-term timelines.
- Thought strategically and creatively to solve challenges, changing timelines, and ambiguity.
- Facilitated group discussion to identify and establish progress towards community defined project outcomes.
- Wrote and communicating clearly and persuasively to ensure internal and external audiences are inspired and informed.
- Coached communities using asset-based community development and participatory design methods.
- Understood root causes of racial inequities within systems.
Experience
5-7 Years
Level
Executive
Education
GED
Community Engagement Manager Resume
Headline : Establishing consistent, objective standards of accountability to communities, including guidelines for reporting out to community members, and monitors adherence to these standards by reviewing project plans and following-up with program leaders as appropriate.
Skills : Researching Skills, Engagement Skills, Community Management Skills.
Description :
- Researched geography-specific demographic, income, and racial data to identify areas of greatest need and create outreach strategies to target these areas.
- Understood and communicated KABOOM!s mission, values, and programs to external groups including municipal agencies, community-based nonprofits, schools, and corporate and foundation funding partners.
- Built relationships with municipalities and other non-profits.
- Reviewed applications from potential partners for KABOOM! playspace project opportunities.
- Partnered with organizations through the playspace screening process, ensuring the potential project is a fit for Community Partner, Funding Partner, and KABOOM!.
- Advocated internally and externally for equitable community outcomes by clearly communicating challenges and solutions.
- Confirmed site viability by identifying and vetting on-site logistics plans.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Community Engagement Manager Resume
Objective : Organizing and developing effective outreach materials to showcase SUHIs community engagement work, such as articles, newsletter pieces, website blurbs, and other content, to support the translation of data and information to the community and professional audiences.
Skills : Planning Skills, Team Work, Multitasking.
Description :
- Received, reviewed, and finalized necessary paperwork for grant consideration, including land ownership documents and contracts.
- Developed and executed detailed project plans to monitor and track progress across multiple projects and community partner organizations at one time.
- Provided comprehensive project updates for internal and external partners including Funding Partners.
- Partnered with local organizations to create customized, inclusive community engagement strategies; foster strong connections between project partners.
- Created tools to support community members recruitment and inclusion efforts such as project websites, surveys, and promotional materials.
- Organized and facilitated community meetings to identify and define assets, opportunities, goals, and outcomes within a playspace project.
- Used gathered community information to help co-create project outcomes and parameters.
Experience
2-5 Years
Level
Executive
Education
GED
