Retail Assistant Manager Resume Samples

The retail assistant manager provides clerical and operational support to the retail managers. The highlighting roles and responsibilities mentioned in the Retail Assistant Manager Resume include supervising staff, ensuring that the store sales goals are achieved, scheduling shifts, writing sales report, checking product displays, checking stocks and ordering stocks, monitoring and maintaining stock inventories, answering to customer complaints and resolving conflicts if any.

Those seeking to work as assistants to the retail manager in stores should emphasize skills such as – accuracy, attention to details, sales orientation, problem-solving skills, and mathematical abilities. While a high school diploma is sufficient to enter into this role, employers prefer their retail assistant managers to possess sufficient training or experience in the relevant field.

Senior Retail Assistant Manager Resume

Summary : Senior Retail Assistant Manager with hand-on experience in Retail fit-out management, project coordination, material procurement, site execution, troubleshooting, Auto CAD, MS Excel, and MS projects. Adept in managing the overall profitability of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives.

Skills : Microsoft Office Applications, Production Management, Leadership Skills, Computer Skills.

Description :

    1. Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
    2. Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
    3. Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on the sales floor.
    4. Promotes sales by demonstrating merchandise and products to customers.
    5. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
    6. Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
    7. Trained new employees; monitored payroll; ordered weekly inventory; generated daily work schedules; assisted manager with recruitment files.
    8. Manage store and ensure unique customer needs be met. Oversee store opening and closing, with consistent attention to paperwork detail. Adhere to standard security procedures.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Associates


Junior Retail Assistant Manager Resume

Objective : Junior Retail Assistant Manager with hands-on experience in managing relationship development post franchisee finalization. Proficient at providing value-added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms. To obtain a challenging position with a solid company with an opportunity for growth and advancement.

Skills : Microsoft Office, Business Development, Retail Operations, Merchandising

Description :

    1. Manage and execute the daily operations of the store in partnership with the store manager; plan and assign work to optimize payroll budget; customize, communicate, delegate, perform, and follow up on all tasks as the business demands.
    2. Drive sales by coaching and counseling the store team to deliver the four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering.
    3. Deliver positive financial results through the efficient execution of initiatives; use financial reports to identify additional sales, local store opportunities, and tailor merchandise selection.
    4. Coach and communicate with the store team about all our products and services, enthusiastically model selling behavior, share technical knowledge, and provide recommendations about ways to connect our customers with the right solutions or products.
    5. Select, interview, and recommend the hiring of new booksellers; oversee and monitor the new hire orientation and training process, ensuring a smooth acclimation to the store and our bookselling culture, in partnership with the store manager.
    6. Prepare and deliver performance reviews to booksellers; coach and counsel them on performance issues in partnership with the store manager.
    7. Protect company assets by assisting in the management of internal and external shrink.
    8. Act with integrity and trust, promoting our bookselling culture and core values.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science


Associate Retail Assistant Manager Resume

Headline : Bilingual organized self-motivated Associate Retail Assistant Manager with over 6 years of Management and Leadership experience, experience in Customer Service and Sales. Strong at analyzing, problem-solving and skilled at establishing, developing and cultivating strong business relationships. Exceptional interpersonal and communication skills, along with strong analytical and organizational experience.

Skills : Facilitation, Coaching, Leadership Skills, Computer Skills.

Description :

    1. Assisted the store management team by ensuring a customer focus on the sales floor with exceptional floor supervision; helping to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting and by ensuring compliance with all Coach Standards.
    2. Ensured that customers received outstanding service by providing an attractive shopping environment and knowledgeable, friendly associates who were responsive to customer needs.
    3. Used sound judgment when planning and executing strategies and making decisions.
    4. Anticipated needs and obstacles and reacted to changes by using creative solutions to enable timely execution of priorities.
    5. Ensured proper merchandise presentation, inventory levels, assortments, and signage.
    6. Ensured that assigned departments were properly staffed by interviewing and selecting associates, providing thorough training and maintaining a quality work environment that encouraged the retention of talented associates.
    7. Supervised and directed associates, determined schedules, assigned work, evaluated performance and provided timely feedback.
    8. Identified and communicated potential opportunities for increased sales and market share to corporate management and developed and executed plans to realize those opportunities.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Lead Retail Assistant Manager Resume

Summary : Lead Retail Assistant Manager with experience in organizing the promotional activities/events and escalating the business and market coverage. To use the problem solving and customer service skills to bring resolution and happiness to people; in a company that values its people and its contributions to the community. Expertise in assessing clients' requirements and working out measures to maximize customer satisfaction levels.

Skills : Retail Management, Retail Sales, Customer Service, Communication

Description :

    1. Assisted and supported the Store Manager in all aspects of store operations.
    2. Set the tone for courteous and positive customer service.
    3. Shared the management of all staffing decisions in the store (Interviewing, hiring, training, scheduling, disciplining, releasing, computer testing).
    4. Forecasted, ordered, maintained, stocked and merchandised inventory of all items in store.
    5. Completed daily cash reports and deposits / reconciled store paperwork and accounts.
    6. Transmitted daily reports and progress toward goals to the corporate office.
    7. Answering phone calls and taking special orders, creating purchase orders, submitting orders for out of stock items, making appointments for the hospital, assist customers with purchases, care of animals, assisting vet and vet tech in the hospital, helping with current sales, responding to emails and keeping the store and hospital clean.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts

Retail Assistant Manager/Owner Resume

Summary : Retail Assistant Manager/Owner who excels at interfacing with others at all levels to ensure organizational goals are attained. The proactive approach has resulted in capturing numerous accounts and expanding the client base. Excel within highly competitive environments where leadership skills are the keys to success. An effective manager with the skills necessary to direct, train and motivate staff to its fullest potential.

Skills : POS Systems, Microsoft Office, Customer Service, Communication, Teamwork

Description :

    1. Provide outstanding customer service while striving to maintain 100% of the business.
    2. Plan sales techniques to help achieve store goals. Maintain schedule for all employees and management.
    3. Maintain staff performance levels by conducting team meetings, which provide coaching on sales techniques and inform staff of new products.
    4. Maintain daily communications with corporate staff in order to ensure proper product allocation among all retail stores in the nation.
    5. Manage daily duties including, but not limited to, filing confidential paperwork, receive and put out shipment, check inventory, help pull the product from the floor and from the back stock, and transfer clothing to other stores as needed.
    6. Served in a supervisor position, responsible for ensuring Old Navy hit its daily, weekly, and monthly goals Developed and implemented corrective action plans to ensure the sales team met and improved its goals.
    7. Responsible for maintaining accurate inventories of store merchandise Performed customer transactions including sales, returns, and exchanges Opened and closed the store.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Retail Assistant Manager/In-charge Resume

Summary : Retail Assistant Manager/In-charge proficient at maintaining a cordial relationship with the customer ensuring quality and service norms to achieve customer satisfaction and business retention. To join a Professionally Managed Company with the intention of extending knowledge and hard work for achieving the highest level of excellence by best utilization of the Technical, Analytical and Practical experience.

Skills : Microsoft Office, Computer Skills, Bilingual Spanish, Retail Sales, Leadership Development, Communications, Telephone Etiquette, Customer Relations, Salesforce, Performance Management, Goal Oriented, Public Speaking.

Description :

    1. Completes store operational requirements by scheduling and assigning employees; following up on work results.
    2. Maintains store staff by recruiting, selecting, orienting, and training employees.
    3. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
    4. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
    5. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
    6. Ensures availability of merchandise and services by approving contracts; maintaining inventories.
    7. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
    8. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Retail Assistant Manager/Business Development Manager Resume

Summary : To obtain a position and build a foundation within a thriving company that will utilize the previous experience and skills to meet business objectives and support commitments to production, employee development, and continuous improvement. A result-oriented professional with an enriching experience and proficiency in Analytics, Supply Chain Management, Vendor Management, Trade Planning, Market Research, Competitive Analysis, and SAP.

Skills : Merchandising, Leadership, Project Management, Attention, Goal Oriented, Public Speaking.

Description :

    1. Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks, and paperwork, as well as visual merchandising.
    2. Maintained both individual and shift sales. Provided security & loss prevention in store.
    3. Overseen contest management (Tracking Results & Coaching Performance).
    4. Organized shipments, transfers & merchandise. Supervises store and staff in the absence of a store manager.
    5. Develops good customer service relationships in order to meet sales/donation goals. Highly knowledgeable of computer applications for completing reports/payroll.
    6. Ensures adequate merchandise is placed into the store to encourage sales Oversees the retail facility to ensure the health and safety of the employee and consumer.
    7. Supervised a team of sales and customer service associates.
    8. Worked with the management team on inventory planning, visuals, layouts, cost efficiencies, revenue growth, and profitability.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Diploma

Retail Assistant Manager - Full Time Resume

Headline : An accomplished Retail Assistant Manager with 5+ years of experience in turning excellent retail strategies and sales services at retail stores and bottom-line which results in business development, customer loyalty, and increased profitability. A team leader with strong communication, interpersonal & relationship building skills. A good listener, strong analytical, problem solving & organizational abilities.

Skills : Customer Service, Excel, Filing, Word, Reports, Multi-Line Phone System, Data Entry

Description :

    1. Assistant Manager is responsible for assisting the store manager In exceeding customer expectations and maximizing profitable sales.
    2. Completes store operational requirements by scheduling and assigning employees; following up on work results.
    3. Maintains store staff by recruiting, selecting, orienting, and training employees.
    4. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
    5. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
    6. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
    7. Ensures availability of merchandise and services by approving contracts; maintaining inventories.
    8. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Retail Assistant Manager - Entry Level Resume

Objective : Retail Assistant Manager seeking a professional position with a focus on people, analytics, customer service, the potential for growth, and an emphasis on developing problem-solving skills and opportunities. Service professionals trained in customer service, working with people, and willing to obtain additional training as necessary for a gainful career.

Skills : Computer Skills, Communication, Bilingual Spanish, Customer Service, Management Skills, Management Experience, Data Entry, Office Equipment, Retail, Retail Management, Hospitality, Social Networking.

Description :

    1. Responsible for our store's day to day business operations, staffing, and visual presentation of the product and provide primary support for the store manager.
    2. Manage sales associates and provide input into their annual performance evaluation.
    3. Oversee daily, weekly, and monthly sales to track sales goals, and compare revenue to the previous year in order to gauge any opportunity for sales growth.
    4. Responsible for receiving and processing incoming shipments to add the product to store inventory.
    5. Mentor, train, and assist sales associates with customer service, sales, and policy procedures according to company standards.
    6. Tasked with constantly updating store visuals with new products in order to keep up with the latest fashion trends.
    7. Tasked with prepping products and stores with advertising necessary for store events, and promotions aimed at attracting consumers.
    8. Maintained daily communication with customers via our social media channels to promote new products, sales, and a fun atmosphere for our store.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Associate Of Arts

Retail Assistant Manager/Executive Resume

Headline : Retail Assistant Manager/Executive with a solid background in providing outstanding service, building customer relationships and exceeding sales expectations. Proven success in generating store revenue and collaborating with team members on improving efficiencies. Exemplary leadership ability with a drive to motivate and assist others while maintaining organizational objectives.

Skills : Written Communication, Oral Communication, Organizational Skills, Marketing Communications, Public Relations, Social Media Management, Teamwork.

Description :

    1. Managed 5 retail shops in a very busy resort hotel and convention center.
    2. Conducted daily cash handling with no errors, customer service, and employee management.
    3. Managed inventory to include ordering replacement products.
    4. Merchandised each store to prominently display the items that would appeal to current guests.
    5. Manage day-to-day sales floor operations Assist in recruiting, developing and managing sales associates Establish monthly sales and service performance goals for the store.
    6. Conducted Day-to-Day Business operation of a small retail store Supervised and trained a team of 10 employees, meeting all weekly sales goals.
    7. Scheduled and maintained store inventory. Oversaw all aspects of customer service Responsible for all cash handling, including accounts receivable and accounts payable.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Arts

Retail Assistant Manager Resume

Summary : Self-motivated, punctual and reliable, and passionate about building lasting business partnerships, consistently exceeding expectations and to cater maximum customer satisfaction. An out of the box thinker with an ability to support and sustain a positive work environment that fosters team spirit with strong communication and relationship management skills thus ensuring generation achievement of budgeted figures & activity ratio on monthly basis.

Skills : Computer Skills, Communication, Bilingual Spanish, Customer Service, Management Skills, Management

Description :

    1. Consistently surpassed goals in different key priority metrics every month.
    2. Initiated sales culture that instilled an aggressive attitude, which leads to consistent top rankings at the district level.
    3. Responsible for onboarding all new employees and ensuring they were fully trained and prepared to exceed their goals.
    4. Challenged existing employees to reach their maximum potential via sales clinics and on the spot coaching.
    5. Effectively mentored high potential employees to understand core competencies and business acumen to prepare for leadership roles.
    6. Created successful business development outreach program that produced many new small business accounts that led to district-wide recognition.
    7. Implemented new processes and procedures to be more efficient in sales and operations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science