Retail Sales Manager Resume Samples

Retail Sales Managers oversee and monitor the daily operations of a retail store and also are accountable for controlling the sales department. Even though these sales managers are given different job titles, the job description remains same and includes – hiring and training new employees, preparing work schedules, assigning duties to employees, handling customer complaints, dealing with staffing issues, organizing and implementing sales promotion activities, and touring the sales floor to ensure smooth operation.

A well-drafted Retail Sales Manager Resume emphasizes skills such as – strong computing skills, leadership qualities, motivating capabilities and team working capacities. A professional Retail Sales Manager should also have a thorough knowledge of retail management best practices. A degree in business administration or sales is commonplace among Retail Sales Managers.

 

Retail Sales Manager Resume

Summary : Sales Manager with over 20 years' experience in Cable TV, Marketing, Sales arena. Consistent ability to train, coach, and motivate Sales Representatives. Proven skills in people management and ability to manage performance and motivate staff. Supervised up to 50 employees with up to 14 direct reports. Expertise includes: Team Building Collaborative Leadership Performance Management Ability to manage operations within budgetary constraints.

Skills : Microsoft Office Suite, Spanish - Fluent, Problem Resolution, Sales Management, Customer Service, Sales, Change Management, Retention, Recruiting, Customer Relationship Management, Multi-Line Phone System, Call Center, Excel, Word, Management, Spanish, Powerpoint, Communication.

Description :

    1. Responsible for Retail sales channel development, achievement of subscriber goals and revenue target with a staff of 2 Managers and 24 employees.
    2. Managed team of 8 additional Sales Representatives with a presence in Big Box retail outlets.
    3. Consistently achieved goals as established by the Director of Marketing.
    4. Cultivated cooperative relationship between Big Box retail store and Insight to increase sales opportunities.
    5. Developed and implemented sales incentives to increase sales activity.
    6. Directed Weekly Sales Meetings to roll out incentives and cover routine activity.
    7. Increased phone penetration by 10% through the successful launch of Bulk-only focused program of 4 Representatives targeted to multi-family housing customer segment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science In Business Administration


Retail Sales Manager II Resume

Objective : I have several years of supervisory experience with a solid background in retail sales management and customer service. My skills include: recruiting, hiring, training and supervising personnel; managing sales productivity; retail operations; retail sales; providing an exceptional customer experience; and a wide range of administrative functions. I am a positive, energetic and efficient person with a strong work ethic.

Skills : Project Budgeting Cost Control MS office proficient Blueprint fluency Organized and detail oriented BIM Building Codes & Regulations Safe job site set-up P6 scheduling AutoCAD proficient Contract Negotiation OSHA Certified- 30 Hour.

Description :

    1. Drive sales through the creation of structured processes that aligns with the company's vision and goals.
    2. Led multiple teams to success with through consistency in both inspiring/engaging and individu- al development planning.
    3. Trained and developed five (5) retail sales experts to promotion, all five (5) experts were promot- ed to management roles.
    4. Help drive company/market initiatives with Small Business by having multiple employees be- come Business Experts.
    5. Effectively create a winning culture through coaching, accountability and hiring the right people.
    6. Ensure cross functional team participation to develop strategies to increase store's overall per- formance.
    7. Acted as the hiring circle manager where I led all the interviewing, hiring and on boarding of new sales representatives.
    8. Appointed Customer Experience Manager under Area Retail Sales Manager, responsible for find- ing creative ways drive Customer Experience through sending daily emails and hosting biweekly calls.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA In Executive Management


Retail Sales Manager III Resume

Summary : A Marketing Professional; BA in Marketing and MBA with Marketing Specialization with over fifteen years of combined experience; as a motivational leader with strong organizational, operational and entrepreneurial abilities. Areas of expertise include Marketing, Sales and Management.

Skills : Marketing, Sales, Managment, Microsoft Office, Social Media Managment, Mortgage Loan Originator, Debt Consolidation & Analysis, Inventory Managment.

Description :

    1. Perform work activities for retail associates, such as cleaning and organizing shelves, displays and selling merchandise.
    2. Plan and prepare work schedules and keep records of employees' work schedules and time cards.
    3. Review inventory and sales records to prepare reports for management and budget departments.
    4. Examine products purchased for resale or received for storage to assess the condition of each product or item.
    5. Establish and implement policies, goals, objectives, and procedures for retail sales associates.
    6. Plan and coordinate online marketing campaigns and sales promotions, and prepare merchandise displays and changing advertising displays inside and outside store.
    7. Communicate with district and sales managers to develop methods and procedures to increase sales, expand markets, and promote business.
    8. Inventory stock and reorder when inventory drops to a specified level.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science In Marketing

National Retail Sales Manager Resume

Summary : High-performing Manager with 12 years of leadership roles in customer satisfaction and employee development.

Skills : Microsoft Office, Oral Communication, Written Communication.

Description :

    1. Supervised the overall daily operations of a store including hiring, development, discipline and scheduling of employees to ensure extraordinary customer experience, cost efficiency, and quality store operations.
    2. Maintained inventories, promoted sales, and maintained the appearance of the store.
    3. Consistently demonstrated excellent leadership and coaching skills.
    4. Created a work environment where motivated people could work and excel.
    5. Interviewed, hired and made necessary disciplinary decisions, including terminations of store personnel.
    6. Developed employees for growth and promotion.
    7. Ensured personnel adhered to the Code of Business Conduct.
    8. Conducted investigations with HR as needed.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts In Psychology

Seasonal Retail Sales Manager Resume

Headline : A hard working, energetic, self-starter with a proven track record. Eager to build relationships with property management, end user commercial, retail and repeat clientele. Over 12 years of flooring experience ranging from, warehouse management, showroom management and sales. Well versed in all facets of flooring product, installation and sales from start to finish. Dedicated father of two.

Skills : Team-building/Training/Supervision, Shrink Reduction, Customer Service Excellence, Retail Store Operations, Inventory Management, Merchandising Strategies.

Description :

    1. Managing residential mortgage sales consultants driving production by creating relationships for residential mortgage loans and home equity products working with loan consultants to gain market share through contacts with realtors, brokers, builders, and developers.
    2. Participated in various business development activities.
    3. Provided service to customers and prospective customers seeking residential mortgage loans.
    4. Responsible for obtaining all pertinent applicant generated information needed to ensure the prompt and efficient processing and funding of all loans.
    5. Maintained current, thorough corporate reports and trained new loan consultants with all program/product policies and procedures and continually provides accurate and updated information to all customers and sources of business.
    6. Responsible for establishing and maintaining quality referral sources.
    7. Shares responsibility for minimizing lending risk by developing a thorough awareness of business practices of referral sources.
    8. Partnered with retail sales account executives and management to ensure execution of key business drivers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Finance

Retail Sales Manager III Resume

Objective : Enthusiastic Sales Associate possessing expertise in the wireless an customer service industry. Reliable, punctual and hard working.

Skills : Staff Mentoring & Leadership Customer Relationship.

Description :

    1. Design and implemented customer satisfaction metrics.
    2. Stocked and restocked inventory when shipments were received.
    3. Reorganized the sales floor to meet company demands.
    4. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
    5. Completed a series of training sessions to advance from Assistant Manager to Store Manager.
    6. Maintained daily record of all transactions.
    7. Trained staff to deliver outstanding customer service.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma In Education

Retail Sales Manager (Part-time) Resume

Objective : Work well in a high pressure environment. Well-organized and efficient. Strong training skills. Skilled at organizing complex projects, defining project priorities, and delegating tasks. Skilled at encouraging others and developing rapport. Self-motivated and assertive. Proven record of working within a budget. Professional demeanor. Friendly - can get along well with others. Demonstrated effective leadership skills.

Skills : Windows, Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Access, Exchange, Internet, Internet Marketing.

Description :

    1. Instructed staff on how to handle difficult and complicated sales.
    2. Executed daily operations, sales targets, and customer experience.
    3. Trained and managed employees ranging from 10 to 200 and achieved significant improvements in their productivity Established and implemented policies, goals, objectives, and procedures for their sales growth.
    4. Supervised employees scheduled work hours, resolved conflicts, determined salaries.
    5. Conferred with company officials to develop methods and procedures to increase sales, and promote business.
    6. Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
    7. Hired, trained, and evaluated personnel in sales and service, promoting and firing workers when appropriate.
    8. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma In Sales

Vice President/Retail Sales Manager Resume

Objective : Energetic Construction Manager consistently involved in all facets of building construction. Specialty in commercial structures and facility management. Highlights Project Budgeting Cost Control MS office proficient Blueprint fluency Organized and detail oriented BIM Building Codes & Regulations Safe job site set-up P6 scheduling AutoCAD proficient Contract Negotiation OSHA Certified- 30 Hour.

Skills : Ecommerce, Excel, Search Engine Optimization, Retail Management, New Product Launches.

Description :

    1. Hold full responsibility for sales, long-range strategic planning, profitability and staff development.
    2. Cultivated and fostered relationships with customers to forge a sense of loyalty and drive repeat business.
    3. Liaised with vendors to showcase products, plan customer-facing events and conduct detailed associate training and product knowledge sessions.
    4. Recruited, hired, trained and mentored staff.
    5. Generated new ideas into realistic action plans while by collaborating with local sales leaders in the district.
    6. Promoted to high volume store in Naperville, IL to encourage a culture of growth and consistent performance.
    7. Consistently surpassed monthly sales quota by effectively planning monthly/quarterly sales budget/quota.
    8. Provided leadership to associates; created a culture based on accountability, passion and commitment to always be learning.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBA In Sales & Marketing

Retail Sales Manager/District Retail Resume

Headline : Client-driven, quality focused Retail Sales Manager with proven track record of top performance. 4 years of Retail Sales Management and 10+ years in customer service.

Skills : Microsoft Word, Microsoft Excel, Microsoft Outlook.

Description :

    1. Provided quality internal and external customer service surrounding the company values.
    2. Managed sales department consisting of a team of inbound and outbound sales professionals.
    3. Ensured sales teams perform activities with the highest standards for honesty and integrity.
    4. Responsible for improving sales opportunities through collaboration with Marketing in designing campaigns, marketing material, and web design.
    5. Communicated organizational information to keep employees informed about organizational performance and issues impacting performance.
    6. Recruited, select, develop Sales department employees to meet department objectives.
    7. Set the standard for impeccable customer service; trained all staff to excel in customer treatment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Business Retail Sales Manager Resume

Objective : To obtain a position with a company that will allow growth in my career and opportunities to advance to the next position with proper training and skill development. To be a constantly hard working employee and to be a team player that is motivated and dedicated to the success of my company.

Skills : Transcription, editing, Microsoft Office, Windows, typing, writing, customer service, telephone, purchasing and receiving, retail sales.

Description :

    1. Delivered excellent customer service by greeting and assisting each customer.
    2. Addressed customer inquiries and resolved complaints.
    3. Stocked and restocked inventory when shipments were received.
    4. Reorganized the sales floor to meet company demands.
    5. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
    6. Determined staff promotions and demotions, and terminated employees when necessary.
    7. Completed a series of training sessions to advance from Assistant Manager to Store Manager.
    8. Completed weekly schedules according to payroll policies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA In Psychology

Retail Sales Manager Resume

Headline : Hard working and energetic manager and top-rated sales associate with more than 2 years leading dynamic sales teams in fast-paced markets.

Skills : Inventory Management, Leadership, P&L, Sales, Recruiting,.

Description :

    1. Hired and trained all sales staff for new store location.
    2. Determined merchandise price schedules and discount rates.
    3. Monitored customer preferences to determine focus of sales efforts.
    4. Generated monthly and annual sales reports.
    5. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
    6. Wrote sales slips and sales contracts.Shared product knowledge with customers while making personal recommendations.
    7. Maintained friendly and professional customer interactions.
    8. Trained in negotiations and time management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma In General

Retail Sales Manager Resume

Objective : To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of corporate management. To obtain a position that will enable me to use my strong organizational skills, recruitment and retention, educational background, and ability to work well with people.

Skills : Inventory Management, Sales Support, Microsoft.., Microsft Office, Management, Money Handling, Scheduling, Leadership Development, Customer Relations.

Description :

    1. Responsible for selling an extensive variety of products, manage the merchandising within a territory to deliver budgeted revenue.
    2. Coach, develop and manage merchandisers to maximize service, productivity and display building.
    3. Negotiate with store personnel to achieve win-win results and develop strong customer relationships.
    4. Utilize multiple data sources to prepare and conduct fact-based in-store presentations to store management.
    5. Forecast weekly and monthly volume and merchandising needs for territory.
    6. Key Achievements: RSM of the year for the West Palm North District in 2009 and 2010.
    7. Created and implemented Project Push, increasing sales at Wal-Mart by $1.2M in 29 stores.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Dental Program