Working for the publishing, retail or marketing sector, the sales support coordinators are involved in documenting the latest sales trends and providing sales projects report of the company. The essential duties highlighted in the Sales Support Coordinator Resume mentions duties such as administering sales support projects, researching and documenting sales trends of the company, giving suggestions to the sales manager, responding to complaints, ensuring adequacy of sales equipment, handling orders, informing customers of unforeseen problems, and assisting in preparation of promotional events and materials.
To obtain this position in this field, candidates are supposed to exhibit talents and abilities such as – sales awareness, researching, and data analysis skills, organizational skills, proficiency in written and verbal communication, fluency in English, staying abreast of the latest purchasing trends and a strong team player. While a high school diploma with sales experience is enough to begin this career, an associate’s degree will prove to be helpful.
Objective : Exceed customer and employer's needs. Team player who is also capable of working independently. Successful in resolving customer's concerns in both corporate and field environments.
Skills : Microsoft Office, SAP, Oracle, US GAAP.
Process and reconcile Discount Authorization Requests (DAR) Administer and track sales programs, and their processes.
Coordinate details for sales events such as sales meetings, dealer days and engineering days Track dealers development activities.
Manage the sales partners' updates and communications through Swift Page Support new distributors through an onboarding process.
Ensure the sales team is current on all sales programs, tools, and materials Handle any web leads.
Received, reviewed and coordinated and replied to the inquiries related to program Assisted in coordinating program staffs.
Scheduling meetings over a number of time zones. Provide support for communication with internal and external partners.
Ability to differentiate the appropriate use of cost-effective communication via Lync, and CISCO WebEx, etc.
Sales Support Coordinator I Resume
Objective : Highly motivated and experienced team player with excellent customer service skills. Comfortable in a fast paced office environment and has the ability to work independently or in a team atmosphere.
Skills : Microsoft Office, Quick Books, Adobe Suite.
Develops medical technology for image-guided surgery, radiation oncology, and medical image exchange.
Provided support and account management for field Sales Representatives, Regional Sales Managers.
Processed and facilitated multi-million dollar projects including the issuance of customer quotes, processing of purchase orders.
Administered all aspects of inside sales including small parts orders, replacements, and upgrades of products.
Managed all orders and/or account issues for sales, technical support, management, accounting, international headquarters.
Promoted and assigned additional responsibility for the coordination and tracking of 23 multi-million dollar machines on loan to accounts.
Scheduling onsite maintenance with support engineers, planning of logistics and installation, and coordination.
Sales Support Coordinator II Resume
Headline : Provided account maintenance and customer service in the banking, insurance and telecommunications industries. Recognized for strong follow-through and ensuring customer satisfaction.
Skills : Microsoft Office, Fluent In English And Spanish.
Communicate with sales reps to enter their orders and stock transfers ensure inventory in spreadsheets match the inventory in SAP.
Communication and organization skills, along with self-motivation help stay on top of inventory adjustments.
Provided sales support by researching available lead information, identifying prospective "gatekeepers" and building accurate lead lists.
Developed a systematic lead generation system that ultimately led to over contracted insurance agencies.
Coordinate promotional materials/merchandise used by sales representatives Provide office support to management.
Supported UPS mailing services/programs Inventory tracking using Microsoft Excel Order inventory and Track.
Provide quality administrative support to qualifying managers and level advisors.
Jr. Sales Support Coordinator Resume
Objective : knowledge of observation skills to promote the growth of an organization. Dedicated and focused, who excels at prioritizing, completing tasks, and following through to achieve project goals.
Responsible for providing sales support to approximately Account Executives within assigned territories.
Performed initial review for all surgical and non-surgical orders received directly from the Account Executives.
Gathered pertinent information regarding the order including patient demographics, medical notes, documentation, prescriptions.
Coordinated non-routine DME orders for custom knee braces, bone growth stimulation, and Continuous Passive Motion device.
Discussed benefits, deductible requirements, and copay responsibilities with patients and answered questions as needed.
Obtained patient discharge dates from the Case Managers within the hospital or outpatient surgery center.
Collaborated and worked within a cross-functional capacity with internal departments regarding company initiatives.
Sales Support Coordinator/Analyst Resume
Objective : Dedicated to learning about a variety of aspects of the business world; A team player who understands the many components of interpersonal relationships and service standards.
Skills : MS office programs,Customer service,Inventory.
Provided training for how to use new marketing and access leads through the CRM system.
Researched other industries and companies that may have used for the products.
Ensured timely trafficking and resolution of all customer call involving technical problems, complaints, and sales.
Responsible for knowing, understanding, and communicating to others the customer policies and processes in order to achieve the organization's goals.
Prepared timesheets for payroll, calculated travel/expenses and conducted data entry of adherence reporting.
Entered survey requests into the Engineering Tracking System for new construction of residential homes.
Assisted current subscribers with all telephone inquiries and provided troubleshooting-resolutions for technical problems.
Sales Support Coordinator/Director Resume
Objective : Progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize potential to the fullest to achieve the organization's goal.
Skills : Lotus Notes, Microsoft Office Suite, Data Analysis Software.
Evaluated and identified trends resulting from auditing performed for corporate improvements, identify implementation issues.
Facilitated client enrollment meetings for prospective employees, brokers, and group administrators.
Facilitated and coordinated training for new team members.
Participated in quality assurance by verifying non-standard account benefits are loaded correctly, validating eligibility.
Reviewed consumer tangibles for accuracy and reviewing first bills for accuracy of premium amounts.
Accountable for the pre-sale and pre-renewal administrative duties associated with groups including census preparation.
Supported the Account Management team and internal colleagues with the implementing of group accounts.
Ensured the completeness, consistency, and accuracy of data in sales activity tracking management systems.
Sales Support Coordinator/Executive Resume
Objective : Talented and versatile business professional with cross-functional experiences in varied industries. Career highlighted for creative work in marketing and branding that evolved into successful campaigns.
Skills : Adobe Acrobat, Windows, Microsoft Office Suites.
Responsible for following up on order cancellations, past-pending tasks, and order fall out for residential customers.
Data entry keying online orders, running credit checks, taking payments, educating the customer of balance.
Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy.
Responsible for getting orders scheduled or rescheduled with the customer Work with engineering and other departments.
Ensure timely trafficking of sales calls that require additional follow-up before installation.
Responsible to re-route non-sales calls to appropriate department and note source of misrouting through the process identified by Supervisor.
Sales are evaluated to ensure they are operationally sound and customers will be billed correctly for services ordered.
Asst. Sales Support Coordinator Resume
Objective : Account Management, Timekeeping, and Procurement would like to apply experience, skills and abilities in obtaining a challenging position that encourages growth.
Skills : Microsoft Office, MS-Excel.
Generated sales quotations for customers, using dedicated sales database systems.
Ensured the integrity of client information maintained in the database systems.
Generated reports for internal use by mining information from various computer packages.
Performed external and internal queries in a professional, client orientated manner.
Checked the data integrity of purchase orders and invoices. Experienced in CRM systems.
Supported Strategic Account Management staff and external clients with research and analysis, presentations, and account maintenance.
Created and implemented detailed reporting for internal and external customers to maximize opportunities.
Logged and assigned all inbound sales leads Performed administrative duties for Director of Sales Made travel and meeting arrangements.
Lead Sales Support Coordinator Resume
Headline : Hard-working professional with experience in industries ranging from retail, to manufacturing, to software solutions. Work roles have evolved from customer-facing and customer service.
Skills : MS Office Suite, IBM Notes, Adobe, Quick Books.
Created new reporting, tracked, and discussed metrics on a daily, monthly, and yearly basis with all ranks to ensure these results.
Helped coordinate outbound calling strategy based on Marketing call lists.
Identified up-sell and cross-sell opportunities, then trained and motivated internal staff on how to relay them to customers.
Developed and implemented contests, motivation, and ideas within the sales team.
Developed sales of special buys, close-outs, and obsolescent items mostly on E-Bay, Amazon, Craig's List, and local auctions.
Assisted with inbound calls, outbound campaigns, and customer service issues with front line sales teams.
Provided first experience working in a distributorship and supporting outside sales mostly over the phone or email.
Sales Support Coordinator II Resume
Headline : Seeking employment with a professional company with the opportunity for advancement. Maintaining sales data to track, report and communicate program results to sales team.
Skills : Microsoft Office, Fluent In English And Spanish.
Responsible for daily support to the sales reps and sales managers, as well as assisting with Front Desk duties.
Prepare sales proposals & account reviews Provide CRM Database assistance to sales reps and managers.
Conduct Lost Customer Inquiry Phone Calls with former customers, to gain answers to various questions.
Submits dealer paperwork for manufacturer programs Updates various internal documents & special assignments.
Provides back up assistance for RFP preparation Front Desk Coordinator Provides a welcoming reception to all visitors.
Professionally administer all incoming calls and ensure phone calls are redirected to the proper person or department.
Resolve any disputes with customers regarding the rating, billing, delivery problems.
Associate Sales Support Coordinator Resume
Summary : Highly motivated and organized with a drive for success. Always willing to take on new challenges. Maintain a positive, professional attitude and relationship with management, co-workers and customers.
Skills : Microsoft Office, Financial Analysis, Accounting, Reconciliation.
Reviewed Profit & Loss statements to negotiate rates with Risk Management when the competition is present for the rate adjustment.
Monitored Data feed, analyzed monthly Revenue of third Party ISOs to provide quality monthly Commission Reports.
Worked as the main contact between Third-Party Market Partner relationship and Fidelity.
Supported all Regional Sales Representative with their Credit Card sales for Nova Information Services.
Proofed and submitted Credit Card applications into Discover Financial Services and Nova Information Systems.
Created, adjusted, and analyzed various reports used by management to enhance the results of the inside sales team.
Discovered niche in sales results that allowed inside sales team to boost total sales booked by in two-month period.
Sales Support Coordinator Resume
Summary : Providing high quality administrative and support in roles demanding accuracy and efficiency. Strong qualifications include digital content management. Ability to develop rapport easily with people from diversified backgrounds.
Skills : Excellent Computer Skills, Communication Skills.
Responsible for providing exceptional service to customers by effectively executing key processes involved in the fulfillment of product proposals.
Provide administration and sales with requested monthly reports pending quotations, orders in process, orders completed.
Build and provide accurate project proposals and quotations using Filemaker to customers and/or salespeople.
Build and enter project purchase orders with the manufacturer.
Receive, organize and forward necessary project materials including the packing and shipping of bottles, closures.
Worked closely with the President of the company, five company partners, sales staff and technicians.
Answer telephones and return calls promptly to ensure customer satisfaction.