Salesforce Scrum Master Resume
Objective : As a Salesforce Scrum Master, responsible for the pursuit of maximizing value and return on investment on all assigned projects. Responsible for project communications and required negotiations with internal and external organizations. Directly accountable for the management of complex projects.
Skills : Strong interpersonal and communication skills, Positive team environment.
Description :
- Planned all aspects of the project from initial team size, resources required for on-site and off-site from initial phase through implementation and support.
- Independently documented and signed off on overall project plan, including next/ongoing plan phases.
- Coordinated with Colleagues/Management to ensure the appropriate resources were available and leveraged into the engagements.
- Assisted with writing RFPs, sows, and Project Plans.
- Established and defined the theoretical basis and principles for estimating project effort and duration, while analyzing customer needs and recommending appropriate technical solutions.
- Took meticulous notes and distributed reports, so as to thoroughly articulate issues and to escalate resolutions.
- Maintained the Project schedule in coordination with various workgroups using project management tools (MS Project, JIRA, Mingle, AgileZen).
Experience
0-2 Years
Level
Entry Level
Education
Bachelor degree in IT
Salesforce Scrum Master Resume
Summary : As a Salesforce Scrum Master, responsible for acting as the liaison between IT and the business function to understand both business operational and development needs, to assist with the oversight and prioritization of IT projects.
Skills : Customer relationship management (CRM), Sales, Customer service.
Description :
- Managed the complex, global, multi-phase implementation which may include custom add-on services.
- Managed expectations of stakeholders regarding project objectives, deliverables, and timeframes by communicating about key business drivers and their prioritization.
- Helped negotiate project contracts across multiple stakeholders.
- Managed project change controls, risks, and issues according to the project governance charter.
- Developed and maintained technical and functional product and process knowledge.
- Provided contributions and innovations to the process landscape, including development of new documents/processes and updates to existing documents/processes.
- Managed one or more system integrations end-to-end.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Engineering
Salesforce Scrum Master Resume
Summary : As a Salesforce Scrum Master, ensured that development teams followed scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.
Skills : Customer service, Marketing, and Customer interactions.
Description :
- Managed the successful implementation of large-scale, complex Salesforce projects from inception to closure, working with consultants and developers.
- Managed offshore developer resources as key project contributors
- Produced, updated, and presented project management artifacts: RACIs, user stories, Gantt charts, issues lists, and risk management matrices.
- Managed backlogs and critical path items for all assigned initiatives in Jira and Trello and acted as a scrum master for projects run on an agile methodology.
- Managed expectations and communication with key project stakeholders as well as team members.
- Communicated to customer stakeholders regarding project progress, issue management, risk management, budget, timelines, and escalations.
- Managed timeline, cost, and quality metrics for projects in the portfolio
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Computer Science
Salesforce Scrum Master Resume
Objective : As a Salesforce Scrum Master, collaborated with others outside the team, removed impediments, helped manage risk, and drove relentless improvement. Manages team ceremonies and processes. Works with product owners to define priorities, manage product backlog, and prepare upcoming sprints.
Skills : Data-driven decisions, Agile project management methodology, Scrum Expertise.
Description :
- Managed releases and cutover plans.
- Ensured compliance with customer change controls and SDLC components.
- Drove desired professional behaviors and motivate the team to the highest levels of performance.
- Ensured that team members had the best conditions to perform successfully, advocate for positive change, and flag risks and problems.
- Managed the client relationship throughout the engagement, continually assessed people, process, and technology risks, and adjusted project plans to address them accordingly.
- Served as the Deputy IT Program Lead, taking on assignments.
- Assisted with the recruitment of new staff members.
Experience
2-5 Years
Level
Executive
Education
Bachelor Degree in IT
Salesforce Scrum Master Resume
Objective : As a Salesforce Scrum Master, facilitated discussion, decision-making, and conflict resolution. Assisted with internal and external communication to improve transparency and information sharing.
Skills : Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
Description :
- Developed and presented program-related presentations to Government customers and stakeholders.
- Participated in human resource interviews and decision-making.
- Coached, mentored tracking and reported program related O&M and software development life cycle activities.
- Led efforts to maintain IT Service Management processes, practices and disciplines.
- Led efforts to maintain capability delivery roadmaps and schedules.
- Met with Government customer daily supporting scheduled and ad-hoc meeting and informational requests.
- Worked with contract delivery team members to design and solution custom and COTS capabilities.
Experience
0-2 Years
Level
Junior
Education
Bachelor's Degree in Computer Science
Salesforce Scrum Master Resume
Objective : As a Salesforce Scrum Master, responsible for many tasks throughout the project lifecycle. Served as a critical facilitator and coach within the Agile framework, ensuring that the Scrum team adheres to the principles and practices of Scrum.
Skills : Strong knowledge of Scrum theory, rules, and practices, agile framework, or methods.
Description :
- Participated in product increment planning and documented all user stories in collaboration with the business product owner.
- Built functional, non-functional, and technical requirements from a business requirement.
- Clearly document the acceptance criteria for all user stories.
- Assisted in creating estimates for the user stories.
- Assisted in creating test driven development information.
- Collaborated with scrum masters, other BAs and product owners towards project planning and release planning.
- Acted as a back up for scrum master when necessary to lead all planning events.
Experience
0-2 Years
Level
Fresher
Education
Bachelor's Degree in Engineering
Salesforce Scrum Master Resume
Objective : As a Salesforce Scrum Master, participated in technical design sessions, and ensured that the business requirements and objectives were articulated and addressed by the designed solutions.
Skills : Salesforce Knowledge, Project Management, Communication.
Description :
- Built and maintained client relationships, touring, and promoting innovative thinking across the client environment.
- Served as the technical delivery leader, accountable for the completion of team delivery efforts including quality oversight, visibility into delivery targets, and client acceptance.
- Developed and led technical teams for the complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production deployment.
- Effective end-to-end solution design, including integration with other technologies and solutions, driving high client satisfaction with the final solutions.
- Assessed the current organization and delivery environment and recommended optimal practices tailored to the client.
- Coached, mentored, and an accountable program manager.
- Proven track record of leading deployments of solutions in a client environment.
Experience
0-2 Years
Level
Freelancer
Education
Bachelor degree in IT
Salesforce Scrum Master Resume
Summary : As a Salesforce Scrum Master, responsible for managing cost, schedule, quality, and risk to ensure contract requirements are met, providing financial reports, collecting and analyzing project metrics, and preparing and participating in informal and formal reviews.
Skills : Deep knowledge of Agile principles and methodologies, with practical experience in implementing Scrum practices.
Description :
- Handled challenging client situations and offered technical and business guidance & direction to client executives.
- Managed a $50-100M BPA with subsequent call orders for execution/delivery with Industry partners.
- Coached the team to improve collaboration, innovation, and self-organization.
- Managed staff and built cohesive teams, engaging in performance, and training.
- Removed project obstacles and roadblocks to develop solutions with team.
- Ensured milestones are reached and deadlines are met throughout the project lifecycle.
- Worked with diverse and inclusive workplace and contribute to the culture.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's Degree in Engineering
Salesforce Scrum Master Resume
Summary : As a Salesforce Scrum Master, assisted technical support and development teams in triaging customer issues, defects, enhancement requests, and backlog items. Conducted necessary research and collaborated with teams to prioritize appropriately.
Skills : Collaboration, Continuous Improvement, and Technical Understanding.
Description :
- Built strong relationships with stakeholders, application users, and program owners.
- Established and maintained positive working relationships with CSB-IT staff, other county/agency staff, and/or contracted resources.
- Created, reviewed, and maintained project management plans, schedules, meeting agendas and minutes, risk/issue logs, and lessons learned at a minimum.
- Managed projects according to the approved Governance policies and procedures.
- Utilized the Atlassian tool suite to track milestones, tasks, and deliverables against the baseline, taking action to address any variance, and reporting variances and corrective actions to the PMO Manager.
- Scheduled, prepared for, and facilitated project meetings.
- Communicated project status to stakeholders, escalated and/or addressed issues in a timely manner.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Engineering
Salesforce Scrum Master Resume
Summary : As a Salesforce Scrum Master, responsible for ensuring that Scrum projects stay on track. Facilitated communication between team members, providing clarity around goals and objectives, and resolving conflicts when they arise.
Skills : Excellent communication, collaboration, and conflict-resolution skills.
Description :
- Planned, coordinated, and monitored all project activities ensuring all deliverables met quality and performance objectives
- Created and delivered project-level documentation and provided scheduling coordination (i.e. status meetings and reports, working sessions and agendas, RAID logs, and Project Plans.)
- Served as a liaison between client and technical areas to assess and develop end-user, business, and service requirements.
- Maintained responsibility for performance, cost, scope, schedule, and quality
- Maintained a high level of communication with internal and external teams; providing clear, tactful, and complete directives, realistic deliverable deadlines, and prompt feedback
- Worked side-by-side with project and departmental team members in a hands-on capacity in order to ensure that all deliverables meet client expectations
- Performed and facilitated business analysis, quality assurance, systems testing, and user acceptance activities.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's Degree in Engineering
