Schedule Coordinator Resume Samples

A Schedule Coordinator will organize schedules for the company or for the executive staff and also execute all other duties that are mentioned in the Schedule Coordinator Resume – managing the timesheets, making and managing appointments, taking calls from customers, assigning casework, writing reports, handling travelling arrangements, scheduling customer service appointments, coordinating orders with available machinery, confirming and cancelling appointments as needed; and distributing call schedules among employees.

Those interested in this line of work must denote on the resume the following skills and abilities – strong communication and organizational skills, attention to details, computer competences, customer service skills, knowledge and proficiency with scheduling software; basic secretarial skills, and telephone etiquette. A high school diploma or GED is the minimum educational requirement for most of these positions, but in some cases, a bachelor’s degree proves to be useful.

 

Schedule Coordinator Resume

Headline : Dedicated professional with the stellar customer service experience. A flexible, responsible individual who possesses excellent communication and people skills.

Skills : MS Office 2007, Vista, Windows 10, Outlook, Ten Key, 50wpm.

Description :

    1. Scheduled patient appointments and managed care related to their healthcare needs, worked in a busy office setting.
    2. Communicated directly with Clinical staff to address patient care.
    3. Assisted patients with understanding how their insurance worked so they could better manage their own care in the future.
    4. Maintained excellence in customer service, as we built relations with community partners.
    5. Facilitated patient transportation within our campus for a fluctuating number of patients and their children.
    6. Kept open lines of communication and worked closely with a number of different staff to ensure the patient needs were met, delegated duties as needed.
    7. Supported and monitored patients in a residential chemical treatment center, offering parenting support and emotional encouragement.
    8. Conducted new patient intakes, and completed paperwork, created files, oriented patients to the facility.
    9. Documented all interaction, de-escalated situations as needed, redirected patients to separate confines of the center.
    10. Maintained safety protocol, safety board member, trained new staff members on a regular basis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
AA


Customer Service Schedule Coordinator Resume

Objective : Seeking entry-level medical front office position with the opportunity to demonstrate skills and knowledge obtained through education and experience. Also willing to relocate if needed.

Skills : Microsoft Word, Microsoft Office Microsoft Excel, Microsoft Applications, Internet Explorer , Data Entry Skills, Typing 70 wpm, Medent and Medex software.

Description :

    1. Assisted in the start-up of the Customer Relations Center where the organization went from 50 to 153 customer service agents.
    2. Transformed into an incoming-billing center, which was a totally different type of business and required new computer knowledge.
    3. Responsible for management of all scheduling activities required to produce workload and to satisfy billing and performance goals.
    4. Forecasted all work volume, developed schedules for shifts, training, variation, and trends, and workload data to analyze and implement best practice resource as needed.
    5. Worked closely with nine coaches that supervised 153 customer service representatives and input payroll for 172 personnel, including vacation and personal time.
    6. Scheduling for maintenance, fabrication, and construction jobs.
    7. Observed patients self-administer medication, transported as needed.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS


Schedule Coordinator I Resume

Summary : Possesses outstanding interpersonal, analytical and organizational skills. An effective manager with the skills necessary to direct, train and motivate staff to reach their full potential. Highly accomplished and detail-oriented professional successful at attaining business goals through in-depth financial analysis, budget strategy design, sales development, and execution.

Skills : Microsoft Word/Excel, Outlook, Soft Dent, Eaglesoft.

Description :

    1. Schedule all appointments, check In patients, make sure all Information Is up to date, verify patients insurance, and collect co-payments.
    2. Check patients out and give them estimate on procedure cost, follow up on claims that are not paid.
    3. Make sure all claims have appropriate documents as required by the insurance company.
    4. Assist patients with billing needs, assist the assistants when needed, keep the front office neat and clean, help out wherever else needed.
    5. Have completed outstanding claims, collected outstanding balances, and have gained patients trust.
    6. Dental codes are a must and now have assistants coming to for codes they are unsure of.
    7. Forecasted all work volume, developed schedules for shifts, training, variation, and trends, and workload data to analyze and implement best practice resource as needed.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Schedule Coordinator-Appointment Resume

Headline : Reliable and hard-working warehouse operator committed to getting the job done as quickly, efficiently, and safely as possible with no errors. Demonstrated ability to build efficient, reliable teams that work together to achieve goals and exceed expectations.

Skills : Microsoft Office, ICIMS, Taleo Business Edition, ESS & E-Verify, Peoplesoft, Talentwise, Order Procurement Software, HRIS, Concur.

Description :

    1. Collaborating with organizations and survey teams to schedule upcoming surveys for nationally recognized Accreditation.
    2. Coordinated travel arrangements including flight, car rental, hotel accommodations as well as creating information agendas for surveyors and organizations.
    3. Constant communication with the hospital and ambulatory surgery center administrators and executives for proper coordination and preparation for the survey.
    4. Investigating credentials and privileges of surveyors per AAAHC and Medicare standards.
    5. Monitoring Medicare Deemed Status organizations and developing monthly correspondence to the Headquarters.
    6. Collaborated with AAAHC accounting department and several company vendors to ensure proper services.
    7. Responsible for full training of new employees in accreditation services positions.
    8. Collaborated with Global team to create survey readiness for the investigations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA

Schedule Coordinator II Resume

Summary : Seeking to begin a new and exciting position that will allow utilizing personal and professional experiences gained thus far as well as provide with new opportunities to expand upon skill set.

Skills : Higher Education Administration, Extensive Customer.

Description :

    1. Planned, coordinated, and managed the university course schedule process.
    2. Coordinated the maintenance of the university course schedule with deans, department chairs, and their respective secretaries.
    3. Assisted with the determination of the optimum software system for conversion from a legacy system to PeopleSoft software system via review and analysis.
    4. Created, implemented, and conducted training for initial conversion from a legacy system to PeopleSoft software system.
    5. Created, implemented, and conducted ongoing training on the scheduling processes for current and new deans, chairs, and their respective secretaries.
    6. Refined the course scheduling preparation process in order to increase productivity.
    7. Reported relevant statistics to the University Registrar, Provosts, and President.
    8. Represented the Registrar's Office at Board of Trustees, University Senate, and ChairNet.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA

Office Schedule Coordinator Resume

Objective : Seeking to obtain a position within the company that provides advancement opportunities both professionally and personally and allows to utilize 3+ years inpatient/consumer service based positions, leadership skills and abilities to enhance the company and overall object to meet the mission of the agency.

Skills : Microsoft Office, Phone Handling, Problem Resolution, PowerPoint, Excel, MGE Scheduling Seminar.

Description :

    1. Managed office schedule to achieve production and collection targets on a consistent basis.
    2. Organized and maintained continuing care system to ensure a 95% compliance rate.
    3. Prepared billing statements, recorded and balanced all financial transactions, and telephoned patients with accounts past due.
    4. Updated patient insurance information, submitted treatment plans for predetermination of benefits, and generated required reports for insurance claims.
    5. Oversaw patient relations and handled patient complaints.
    6. Maintained patient records by charting any periodontal information, restorative needs and services rendered.
    7. Provided chair-side assisting during clinical examinations and dental procedures.
    8. Performed laboratory functions such as pouring & trimming models, constructing custom trays and fabricating temporary crowns and bridges.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Schedule Coordinator-HR Resume

Objective : Highly qualified Schedule Coordinator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment in which your company prides itself.

Skills : Hair Maintenance Expert, Advanced Communication Skills.

Description :

    1. Answer all incoming phone calls and schedule all appointments for installation, repairs, and estimates.
    2. Make all daily confirmation phone calls in order to keep schedule accurate at all times.
    3. Perform all scanning and e-mailing of estimates and receipts to customers on a per order basis.
    4. Responsible for collecting payment information from customers as well as closing accounts once the installation is complete.
    5. Input all customer information into the store database and update as required.
    6. Assist the install teams daily with any problems that may arise while on site.
    7. Assist in managing all online advertisement responses from websites such as Home Advisor and Craigslist.
    8. Recently began giving base estimates over the phone or via e-mail in order to assist upper management.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Nurse Schedule Coordinator Resume

Objective : Detail-oriented Schedule Coordinator skilled at filling prescriptions, patient care, and data entry. Familiar with medication compounding and pharmaceutical calculations.

Skills : Type 65 WPM, Microsoft Word, Proficient In Synapse, Medisoft, EHR, Framework, DocuTrack, And Rx30, Retail Pharmacy Procedure, Accurate, Self-Starter, Laboratory Work Competency.

Description :

    1. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    2. Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    3. Transmit information or documents to customers, using computer, mail, or facsimile machine.
    4. Schedule appointments and maintain and update appointment calendars.
    5. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records.
    6. Answered phones, scheduled appointments, collected payments and co-pays.
    7. Advised patients regarding coverage details and treatment needed/rendered.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certification

Associate Schedule Coordinator Resume

Objective : Highly qualified Schedule Coordinator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Salesforce/ SAP, Account Management, Customer Service, Sales.

Description :

    1. Scheduled and confirmed appointments for Nurses, Medical Social Workers, and Home Health Aide.
    2. Worked within the paperless system to input, verify and track patient information.
    3. Used Medicare guidelines to audit patient charts.
    4. Utilized MS Office and Excel to analyze data and create spreadsheets.
    5. Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.
    6. Handled confidential documents under HIPAA regulations.
    7. Set up and maintained paper and electronic filing systems for records, correspondence, and other material.
    8. Located and attached appropriate files to incoming correspondence requiring replies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS

Assistant Schedule Coordinator Resume

Headline : Ambitious, hardworking Schedule Coordinator, possessing extensive knowledge of industry changes, modern. Demonstrated ability to build efficient, reliable teams that work together to achieve goals and exceed expectations.

Skills : Excellent Communication and Solving Problems Skills, Customer's Account Management, Strong Proficiency in Computer Programs.

Description :

    1. Managed time and task sheets, including confirming payroll and validating payroll.
    2. Communicated with clients an caregivers of any schedule changes, cancellations or additions.
    3. Created tracking system to manage shift offers and refusals of shifts in an effort to accurately document caregiver level of participation.
    4. Handled incoming inquiries from referral sources: potential patient exchanges, doctor's offices, and family members requiring assistance for patient care services.
    5. Took charge of all delinquent accounts by making collection calls, sending collection letters and working out payment plans.
    6. Addressed all phone inquiries related to customer appointments and documented messages accordingly.
    7. Communicated directly with the owner and other members of the management team as needed to meet.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Schedule Coordinator-Admin Resume

Objective : Experienced professional, ready to utilize proven customer service, communication interpersonal and relationship-building skills. Dependable and reliable with extreme loyalty and pride for the company.

Skills : Reporting and Analysis, Sales Coaching, Customer Service, Revenue Generation Scheduling, Collaborative, Decisive, Organized Detail-Oriented.

Description :

    1. Responds to requests from Nursing (RN, OT, PT) for routine staffing/scheduling of HHA/CNA for potential patients.
    2. Follows the process in updating field staff information including availability.
    3. Maintains strong current knowledge of policies and operating procedures.
    4. Designate calls to apporiate professional staff for patients care plan orientations.
    5. Photocopying, faxing, and distributing documents as required and in a timely manner.
    6. Responsible for the management of distributing schedules on a weekly basis.
    7. Responsible for calling patients on the unscheduled treatment plan report.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Schedule Coordinator Resume

Objective : Over 3 years of experience, with administrative skills, proven the ability to contribute to the business profitability through outstanding customer relations, teamwork and the ability to adapt to new procedures and technologies.

Skills : 50 Wpm, Microsoft Office, Outlook, Lotus Notes, Multi-Line Phone System, Inventory Management.

Description :

    1. Ordered and distributed office supplies while adhering to a fixed office budget.
    2. Coordinated domestic and international travel arrangements, including booking airfare, hotel, and transportation.
    3. Managed office supplies, vendors, organization, and upkeep.
    4. Screened applicant resumes and coordinated both phone and in-person interviews.
    5. Answered and managed incoming and outgoing calls while recording accurate messages.
    6. Organized all new hire, security and temporary paperwork.
    7. Scheduled all laminate projects, taking into consideration customers contractual needs.
    8. Prepared schedules for 9 installers tailored to the skill level and speed of each individual.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AS