A Security Account Manager will directly supervise the lead officer’s security officers at the assigned account. The other related duties are mentioned on the Security Account Manager Resume as – scheduling lead officers security officers; preparing to communicate post orders for the site, interviewing prospective employees for an assigned account; acting as a liaison between the assigned client, addressing and resolving client issue complaints; reviewing and ensuring all payroll information is accurate for employees and maintaining and distributing required reports records.
The nature of the job demands the following skills – familiarity with account management software; solid experience with CRM software; proven abilities to juggle between multiple projects; excellent negotiation and listening skills; experience in delivering client-focused solutions to customer needs; and presentation skills. A degree in business administration is commonplace among job applicants.
Objective : Proactive Security Account Manager with two years of experience in managing security operations and client relations. Adept at implementing effective security measures while ensuring compliance and high standards of service. Committed to fostering collaborative environments and enhancing operational efficiency through strategic planning and problem-solving.
Participated in the Quarterly Tenant Action Committee TAC Meetings to address security concerns.
Conducted camera surveillance (CCTV), maintaining meticulous records and report-writing.
Reviewed all reports completed by security personnel, ensuring compliance with company standards.
Managed work schedules, payrolls, and billing processes for clients.
Performed surprise inspections after regular business hours to ensure safety compliance.
Operated and analyzed data from the Digital Video Recorder (DVR) for incident review.
Develop and maintain strong client relationships to ensure satisfaction and retention.
Experience
0-2 Years
Level
Entry Level
Education
B.S. CJ
Senior Security Account Manager Resume
Headline : Accomplished Senior Security Account Manager with over 7 years of experience in enhancing security operations and fostering client relationships. Proven ability to design robust security frameworks and ensure compliance while optimizing service delivery. Passionate about leveraging strategic insights to mitigate risks and drive operational excellence across diverse environments.
Skills : Risk Management, Team Leadership, Training And Development, Security Policy Development, Business Continuity Planning
Description :
Oversaw physical security operations and served as the primary liaison for client relations across multiple facilities.
Designed and executed a comprehensive security program, establishing policies and procedures to mitigate risks effectively.
Created tailored security post orders to align with client-specific needs and operational demands.
Managed a team of 4 supervisors and over 30 security officers, ensuring optimal performance and adherence to protocols.
Coordinated scheduling and managed 3000+ officer hours monthly to maintain budgetary compliance.
Conducted operational oversight to enhance service delivery and client satisfaction.
Investigated incidents and concerns raised by employees, developing resolutions to enhance workplace security.
Experience
5-7 Years
Level
Senior
Education
BSCJ
Security Account Manager Resume
Objective : Dynamic Security Account Manager with two years of hands-on experience in optimizing security protocols and enhancing client relationships. Skilled in implementing strategic security measures that ensure compliance and operational excellence. Eager to contribute to team success through innovative problem-solving and a commitment to high service standards.
Managed staffing for over 2900 hours weekly across multiple security sites, including remote locations.
Coordinated security for special events, ensuring all protocols were followed.
Enhanced staffing efficiency by reducing non-billable overtime by 1.35 hours through strategic scheduling.
Developed and implemented security policies to improve operational effectiveness.
Oversaw national access control systems to ensure security compliance.
Conducted CCTV audits, analyzing footage for investigative purposes.
Generated detailed reports for management and stakeholders.
Successfully integrated new security patrol monitoring systems, improving oversight.
Experience
0-2 Years
Level
Junior
Education
B.S.C.J.
Fire and Security Account Manager
Resume
Summary : Seasoned Fire and Security Account Manager with 10 years of experience overseeing comprehensive security operations and client engagement. Expert in developing strategic security solutions, ensuring compliance, and driving operational efficiency. Dedicated to fostering strong client relationships and enhancing service delivery in fast-paced environments.
Skills : Proficient In Security Management Software, Expert In Data Analysis And Reporting, Familiar With Security Policy Development, Threat Analysis, Compliance Management, Data Protection Strategies
Description :
Monitor account performance and provide regular reports to clients and management.
Administered budget and payroll for the security account, ensuring fiscal responsibility and operational efficiency.
Served as the primary contact for facilities emergencies, coordinating rapid response across the Bridgewater account.
Directed failover events and Business Continuity Plans (BCP) during emergencies to ensure uninterrupted service.
Identify upsell and cross-sell opportunities to enhance client security posture.
Act as the primary point of contact for client inquiries and issues.
Collaborated with clients to assess needs and implement customized security solutions, driving satisfaction and retention.
Experience
7-10 Years
Level
Management
Education
B.S. Criminal Justice
Security Account Manager Resume
Objective : Accomplished Security Account Manager with 5 years of experience in leading security operations and enhancing client relationships. Proven expertise in developing and implementing security protocols, ensuring compliance, and optimizing service delivery. Committed to driving operational excellence and fostering collaboration to meet organizational goals.
Skills : Incident Management, Risk Assessment And Management, Service Level Agreements, Conflict Resolution, Strategic Planning, Business Development
Description :
Develop and implement account plans to achieve business objectives.
Collaborated with the National Account Portfolio Manager to ensure alignment with KPI and client expectations.
Developed and updated standard operating procedures for emergency response and crisis management.
Conducted training for staff to improve technical and professional skills, leading to enhanced team performance.
Identified and resolved payroll discrepancies and invoice errors to ensure financial accuracy.
Initiated public engagement programs that improved community relations and client satisfaction.
Led the evaluation and enhancement of security systems and procedures to mitigate risks effectively.
Experience
2-5 Years
Level
Management
Education
B.S. Criminal Justice
Event Security Account Manager Resume
Objective : Skilled Event Security Account Manager with two years of experience in overseeing security operations and client engagement. Proficient in developing tailored security strategies that ensure compliance and enhance customer satisfaction. Dedicated to driving operational success through effective communication and meticulous planning.
Skills : Asset Management, Security Process Optimization, Access Control Systems, Network Security
Description :
Conducted comprehensive security assessments and developed tailored security plans for diverse events.
Oversaw daily security operations, coordinating with personnel to ensure adherence to client requirements.
Managed payroll and personnel files, ensuring accurate reporting and compliance with regulations.
Ensured strict compliance with industry standards and client contracts while delivering high-quality service.
Delivered specialized training to security staff on emergency procedures and client-specific protocols.
Led a team of 80 security personnel, focusing on training and operational efficiency.
Managed assets valued over $3M, ensuring effective contract modifications and business development efforts.
Experience
0-2 Years
Level
Entry Level
Education
BS-CJ
Security Account Manager Resume
Headline : Strategic Security Account Manager with 7 years of experience in optimizing security operations and managing client relationships. Expert in developing comprehensive security strategies that enhance compliance and service efficiency. Committed to driving operational excellence and mitigating risks through innovative solutions and strong collaboration with stakeholders.
Generated performance reports for multiple facilities to enhance operational insights.
Conducted critical area audits and site assessments to ensure compliance with security contracts.
Ensured adherence to regulatory standards and contractual obligations across all operations.
Provided strategic input for security planning and technology improvements.
Led internal investigations and collaborated with law enforcement as necessary.
Implemented comprehensive training for security personnel, focusing on compliance and operational effectiveness.
Facilitated workshops on workplace safety and violence prevention to enhance staff awareness.
Experience
5-7 Years
Level
Management
Education
B.S. CJ
Armed Security Account Manager Resume
Summary : Accomplished Armed Security Account Manager with a decade of experience in overseeing security operations and maintaining strong client relationships. Proven track record of developing and implementing comprehensive security strategies that ensure compliance and enhance service delivery. Passionate about optimizing operational efficiency and fostering collaboration to exceed client expectations.
Conducted interviews and hired supervisors and security officers, ensuring a skilled workforce.
Developed staff schedules to maintain optimal security coverage at all times.
Verified that all shifts were filled with adequately trained security personnel.
Facilitated meetings to communicate essential information and updates to security staff.
Coordinated additional security for special events, enhancing client satisfaction.
Engaged with police and governmental agencies to establish security protocols for events.
Managed payroll processes and ensured timely submission to the main office.
Experience
10+ Years
Level
Executive
Education
BSCJ
Security Account Manager Resume
Summary : Results-oriented Security Account Manager with a decade of experience in leading security operations and enhancing client partnerships. Skilled in developing and executing strategic security frameworks that ensure compliance and protect assets. Driven to foster collaboration and optimize service delivery to exceed client expectations while mitigating risks effectively.
Oversaw daily security operations for 25 client sites, enhancing service quality and client trust.
Developed and implemented standard operating procedures (SOPs) ensuring compliance with security protocols.
Conducted regular spot checks to verify adherence to security regulations and protocols.
Established and maintained strong relationships with clients and staff to promote a collaborative security environment.
Ensured compliance with contractual obligations and prepared necessary reports for stakeholders.
Managed escalated security incidents with professionalism, ensuring swift resolution and minimal disruption.
Coordinated with local law enforcement and emergency services for effective incident management.
Experience
7-10 Years
Level
Management
Education
BSc CJ
Security Account Manager Resume
Objective : Dedicated Security Account Manager with two years of experience in enhancing security protocols and managing client relationships. Proficient in developing and implementing effective security strategies that ensure compliance and operational efficiency. Eager to leverage analytical skills and a collaborative approach to drive client satisfaction and optimize security operations.
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