Senior Field Service Technician Resume Samples

A Senior Field Service Technician work with those products which are not transportable easily because of their huge size or link with other systems. A well-drafted Senior Field Service Technician Resume denotes the following duties and responsibilities – providing service and customer support by visiting sites or fields; tying workflow to schedules; managing the on-site installation, repair and maintenance, and test tasks; diagnosing errors and technical problems and determining proper solutions; documenting processes; safely operating the vehicle; cooperating with the technical team, and comprehending customer requirements.

Apart from prior work experience, the following skills and abilities are expected – the ability to troubleshoot, test and repair all technical equipment; the ability to work in flexible shifts, familiarity with mobile tools and applications; and English literacy to read and write manuals, instructions, and technical details. While a degree is not necessarily required, possessing a technical diploma becomes a must.

 

Senior Field Service Technician Resume example

Senior Field Service Technician Resume

Summary : A hands on, career minded individual with a 15 + year background in troubleshooting, repairing, upgrading, installing and maintaining hardware and software in corporate environments. Trained in maintaining passenger and baggage screening equipment as well as Automated Shoothouse operation, maintenance and repair. Seeking a challenging career position with a company that would afford greater opportunities for new experiences, professional advancement and increased training.

Skills : Diagnostics: maintain, service, trouble shoot.

Description :

    1. Responsible for corrective and preventative maintenance of passenger and baggage screening equipment.
    2. Scheduled and conducted investigative preventive maintenance, troubleshooting tests, repairs, and overhaul of equipment.
    3. Performed routine radiation safety surveys according to company procedures.
    4. Reviewed systems/logs for open issues and prepared formal reports as necessary.
    5. Provided customers with equipment and service tools necessary for the operation and maintenance of products or equipment.
    6. Responded promptly to all service calls and requests within assigned region and assisted with other areas frequently.
    7. Assessed products/equipment performance based on field support data and recommended modifications or improvements.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certified Chemical Process


Senior Field Service Technician III Resume

Summary : To obtain a position utilizing experience and skills with a company who offers an opportunity for growth and development.

Skills : Management, Administration, Troubleshooting, Integration, Customer Service, Leadership.

Description :

    1. Used H-tapping and Lugging of multiple sized DC power cables.
    2. Maintained and installed new air conditioner systems, accomplish plumbing, concrete, carpentry, electrical while running a team of skill individuals.
    3. Completed projects in timely manner while processing daily, weekly and monthly reports as required.
    4. Interfaced with customer to provide quality service and feedback on problem evaluation and resolution.
    5. Trained customers to use, maintain and adjust basic equipment.
    6. Arranged travel and scheduled customer visits across the us, canada and mexico.
    7. Provided service and customer support during field visits or dispatches tie workflow to schedule manage all on site installation, repair, maintenance and test tasks diagnose errors or technical problems and determine proper solutions produce timely and detailed service reports and invoices.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certificate


Senior Field Service Technician II Resume

Headline : Highly accomplished network professional with over 15+ years in the IT field, providing solutions for mission critical IT services. History in leading infrastructure deployments and enhancements on time with minimal impacts to the network. Outstanding capabilities that consistently produce mutually beneficial and rewarding results for clients.

Skills : Field Service Technician, Customer Support.

Description :

    1. Installed, troubleshoot, repaired, calibrated, completed PM's write different models to fit customer's needs on the JVX 6200I multichannel platform offers significant thin films metrology capabilities of opaque or transparent thin films with excellent track record of accuracy and repeatability, high uptime.
    2. Monitored equipment performance and repair as needed.
    3. Performed preventative maintenance make recommendation and improvements to maintenance procedures.
    4. Helped engineers design and execute equipment redesigns for increasing equipment uptime and reduce costs.
    5. Wrote reports of daily or weekly activities and communicate to engineers and techs.
    6. Able to read schematics and solve equipment failures using methodical troubleshooting skills.
    7. Performed cycle time modeling and analysis with a clear understanding of factory loading and performance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Of Science

Senior Field Service Technician I Resume

Summary : Visionary, versatile technology and business leader with years of experience providing value and direction within an organization. Spent career providing simple solutions to complex problems while delivering topshelf customer service across many disciplines and under many challenging conditions.

Skills : Experience With Microsoft, Outlook, Excel, Word.

Description :

    1. Provided installation, configured, customers trained and serviced of all related equipment for the mailing and shipping industry.
    2. Worked with manufacturing and product development engineers performing final field tests on beta units prior to new product release.
    3. Serviced of electronic mailing systems and electronic postage meters in adherence to postal regulations and guidelines.
    4. Serviced of NeoTrak package tracking systems as well as EMS multi-shipper software systems.
    5. Serviced of letter folding and inserting equipment to include document feeding, transportation, collation, letter folding, and inserting machines to customer job specifications.
    6. Serviced of optical mark and barcode reading system, capable of reading marked documents, set to customer job specifications, in order to collate, feed, fold, and insert documents in specified order.
    7. Set up parameters of machine for customer-specific documents including use of fluke scope meter or optical reading guidelines.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certified Chemical Process

Assistant Senior Field Service Technician Resume

Summary : Broad base of technical skills in hardware, networking, operating systems, wireless networks, and RF technologies. Project Management and leadership skills, Implementation leadership of hardware and software deployment. Work closely with shareholders and stake holders to come up with best practices for business needs. Lead projects and utilize leadership skills for getting the job done right.

Skills : Field Service, Instrumentation Repair, Training, Calibration, Customer Service, Customer Service.

Description :

    1. Provided Technical Support to customers for Pyxis Products.
    2. Supported customers with Hardware and software and upgrades with machines and towers and Anesthesia Machines.
    3. Upgraded tops with new systems specs and FDA regulation.
    4. Make sure Machines are in compliance with FDA regulations and are within guidelines.
    5. Lead Projects in the Kansas City area with new installs and upgrades.
    6. Maintained Inventory on a quarterly basis work with project managers and update them on projects I am on and leading weekly meetings of projects and issues that are crucial to the business.
    7. Provided excellent customer service to clients.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science

Associate Senior Field Service Technician Resume

Summary : To find a long term position as a Field Service Engineer that would allow to grow and challenge knowledge in the field service industry and provide effective and courteous support.

Skills : Electronics, Installations & Maintenance, Customer Service.

Description :

    1. Performed repair, machine upgrades, and preventative maintenance of equipment at assigned airports.
    2. Assisted personnel at airports not assigned to IAH with installation or removal of equipment.
    3. Disastered recovery during Hurricane evacuated zones so airports could get up and running in a timely matter.
    4. Experienced working on-call and taking short notice service calls for out of town or in town equipment repair.
    5. Able to coordinate travel to seven different airports.
    6. Skilled in interpretation of technical manuals Proficient and currently certified on X-ray, Walk Thru Metal Detectors and Explosive Trace Detectors used by Transportation Security Administration.
    7. Performed diagnostics and repair of electronic equipment through the use of schematics.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Assistant Senior Field Service Technician I Resume

Summary : Highly qualified, educated, and well developed Systems Support Specialist with extensive systems analysis and project lead experience that excels at leading cross-functional teams and coordinating multiple projects simultaneously. Solutions-oriented with notable success performing a broad range of IT initiatives while participating in planning and implementation of systems solutions in direct support of targeted business objectives.

Skills : Level 1 X-ray training- Level 1 and II UT NDT training GE Lewistown, Pa - CT and X-ray training L-3 com. Tampa,Fl. Siemens training Syngo MRI Avanto and Espree l.

Description :

    1. Coordinated and planned of site visits performing evaluations, rollouts of Windows systems, and set tasks under strict time constraints.
    2. Trouble shoot and problem resolution for client systems.
    3. Certified Site Security Manager and Verification Officer performing audits for safeguarding critical information.
    4. Site hardware reconciliation for inventory accuracy ensuring DoD site fiscal accountability.
    5. Acted as liaison with various contractors Implemented training program for new recruits resulting in increased profitability.
    6. Provided service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance .
    7. Followed all company's filed procedures and protocols.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
CompTIA Security+

Associate Senior Field Service Technician I Resume

Summary : Motivated professional computer technician with 25+ years in computer installation, technical training, repair, and maintenance in the United States and Puerto Rico. HIGHLIGHTS Computer diagnostics and repair Customer service-focused Hardware support and Highly motivated troubleshooting Resourceful Advanced troubleshooting Organized.

Skills : Machining, Six Sigma, ISO9001 Lead Inernal Auditor, Ultrasonic Welding, Design of Experiment, Facility Management, Process Improvement, Qualtrax, Geomagic, Autocad Inventor, Electrical, Plumbing, HVAC, Carpentry.

Description :

    1. Serviced stores in the area from northern Illinois to the upper peninsula of Michigan, other states and Puerto Rico.
    2. Worked closely with new employees, construction and contractors to set up new stores.
    3. Did bench work when needed Oversaw the daily performance of computer systems.
    4. Set up, tested and configured networks, desktops, laptops and printers.
    5. Resolved technical issues for clients in person, on the phone and through e-mail.
    6. Installed motherboards, processors, RAM and graphics cards.
    7. Created employee training materials and procedures to teach in-house workers proper software and hardware protocols.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certification In Six Sigma Green Belt

Senior Field Service Technician/Supervisor Resume

Objective : Looking for a position that will allow to use experience in leadership, customer relations, and technical services to deliver efficient and informed solutions in a growing work environment.

Skills : Managment, Logistics, Project Managment.

Description :

    1. Installed and maintained Electronic Drilling Recorders, P.V.T.
    2. Responsible for the service and repair of assigned rigs, including fabricating equipment on rig sites.
    3. Serviced land and offshore rigs; deep water and inland barges.
    4. Repaired and manipulated Data Acquisition Systems, PLC, computers, touch screen computers, wired and wireless networks and several different types of sensors.
    5. Provided class room training in effective diagnostic and repair procedures.
    6. Performed diagnostic tests and repaired malfunctioning hardware and software.
    7. Communicated operational issues and changes to supervisor on regular basis.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certification

Senior Field Service Technician Resume

Headline : Highly accomplished network professional with over 15+ years in the IT field, providing solutions for mission critical IT services. Noteworthy history in leading infrastructure deployments and enhancements on time with minimal impacts to the network. Outstanding capabilities that consistently produce mutually beneficial and rewarding results for clients.

Skills : Field Service Technician, Customer Support.

Description :

    1. Disassembled machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
    2. Advised customers concerning equipment operation, maintenance, or programming.
    3. Serviced of computer-automated shipping systems interfaced to scale and mailing machines used to maintain complete customer shipping records, manifests, and shipping and mailing costs.
    4. Maintained all corporate customer service guidelines as well as customer/operator training to ensure complete customer satisfaction.
    5. Determined needs for service repair and updates of all equipment.
    6. Provided all customer and field service technicians with proper training and operations of equipment.
    7. Provided automated instrument repair, planned maintenance, troubleshooting and diagnostics on instruments in the field as well as in-house.
    8. Able to identify problems, apply structured and disciplined root cause analysis using data.
    9. Educated hospital staff with regards to proper handling, use, and cleaning of surgical equipment Experienced in educating self on all aspects of new .
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Of Science