Service Trainer Resume Samples

A Service Trainer is an experienced Customer Service professional who is well-trained to give training to the customer service employees. The training given by these officials may vary from company to company, but the following are some common tasks mentioned on the Service Trainer Resume – conducting training classes to the customer service employees, building training classes based on self-experience, creating training manuals and materials needed for training, managing the teaching using various latest tools, tracking and reporting training success, and managing the training budget.

Employers look for Service Trainers possessing these qualifications – passion for teaching, strong English knowledge, ability to develop training curriculum, a strong understanding of the technicalities related to the industry’s product, and familiarity with eLearning software applications. Job seekers for this post can get employment with a bachelor’s degree in instructional design, business or related fields.

Service Trainer Resume example

Service Trainer Resume

Headline : To obtain a position with a company that strives for success values its employees, and has a good work ethic. Dedicated and focused professional that has experience working with equipment maintenance and team supervision management and manufacturing experience.

Skills : Training, Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows

Description :

    1. Trained new servers on how to create an excellent dining experience and developed server handbook.
    2. Handle customer complaints and always ensured customers left with a smile.
    3. Ensure the entire server area, including, floors, tables, and stools are clean and free of clutter at all times.
    4. Perform stocking duties and inventory maintenance before, during, and after every shift.
    5. Constant effort to become familiar with regular customers and how to meet their needs.
    6. Shining silverware & glassware, replenishing station stock and cleaning duties.
    7. Train all servers to company standards passed all tests associated with serving, cash handling, and drive-thru Procedures.
    8. Demonstrated ability to interact with customers from diverse cultures and recommend improvement to the servers and management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
Diploma


Asst. Service Trainer Resume

Headline : Complainants during in the field of customer service. enjoyed learning new things which allowed thrive at school, Dynamic transportation professional knowledgeable in multiple areas of the transportation industry including rail and highway.

Skills : Writing, Administration, Organization, Microsoft Word And Excel. Collecting And Recording.

Description :

    1. Consistently achieve performance goals through enthusiasm, tenacity, and initiative.
    2. Responsible for training new employees on job duties.
    3. Shadowed employees to ensure effective productivity and customer satisfaction.
    4. Effectively and courteously managed customer complaints.
    5. Supervised service staff and trained new employees Made sure that the health department inspections Assisted with the selling of services to customers.
    6. Trained restaurant staff Worked one on one with new staff Trained in kitchen, prep, cash handling, greeters, and wait staff.
    7. Service Trainer, responsible for training all my new servers & teaching them the correct way in customer service.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS


Associate. Service Trainer Resume

Headline : A personable individual with a real talent for quickly learning new skills and perfecting them. Dependable and relaxed in stressful situations and able to maintain a positive attitude under pressure. Presents a friendly and trustworthy personality, making communication with people a breeze.

Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Trained new servers and ensured their training plans were always completed on time.
    2. Answered any questions servers had about their jobs and saw that taking their orders, serving their food, and cleaning up afterward.
    3. Effectively trained newly-hired service staff for the grand opening and beyond greeted guests in a timely manner took accurate food.
    4. Worked closely with the store manager and assistant store managers on customer service issues.
    5. Train new service employees to deliver high standards of service and support according to the policies and procedures outlined by the company.
    6. Trained servers on how to sell craft beer and gave them the knowledge of beer itself to do so.
    7. Provided outstanding service to customers in full-service restaurant and brewery.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Service trainer ll Resume

Objective : Obtain a position that will provide the ability to apply work experience to a growing company. Look forward to working with a company that promotes quality products and services and provides the opportunity to meet and exceed assigned tasks and goals.

Skills : Computer skills, Cash Register, Employee Management.

Description :

    1. Actively promote and market the College and present a positive image of the College and its activities both within and outside the College environment.
    2. Ensure the quality standards and performance measures applying to and facilitate continuous improvements in all aspects of the post.
    3. Undergo and training as necessary for success in the role.
    4. Undertake any other responsibilities commensurate with the grade of the post, from time to time require.
    5. Performing side work helping to provide a clean and safe work environment in all catering areas.
    6. Cleaning, organizing, and restocking products returning from catering events.
    7. Understanding and actively participating in Environmental, Health & procedures, training, and Team Member involvement activities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS

Asst. Service Trainer Resume

Headline : Customer-focused restaurant server capable of displaying exceptional skills to perform in a challenging work environment and meet the needs of hours, and provide exceptional customer service.

Skills : Cooking, Customer Service, Ms. Word, Ms. Office, Outlook, Office: Word, Powerpoint.

Description :

    1. Established rapport and hospitality while delivering an exceptional dining experience for all guests.
    2. Directed guests through restaurant menu while demonstrating thorough knowledge of food, beverages, and ingredients.
    3. Coordinated the precision and delivery of food orders and special requests in a timely fashion.
    4. Processed financial transactions for food order tickets, ensuring accuracy and guest satisfaction.
    5. Conducted new hire server orientations, evaluations, and training.
    6. Managed and maintained a friendly, professional, and attentive demeanor to ensure all guests were well taken care of.
    7. Partnered with associates, managers, and kitchen staff for overall efficient operation.
    8. Maintained health and safety regulations as well as certification in food handling.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Jr. Service Trainer Resume

Headline : Dedicated and focused professional that has experience working with equipment maintenance and team supervision that management and manufacturing experience.

Skills : Customer Service Skills, Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
    2. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
    3. Set up food stations or set up dining areas to prepare for the next shift or for large parties.
    4. Stock service areas with supplies such as coffee, food, tableware, and linens.
    5. Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, and cleaning bathroom.
    6. Train new employees and check sidework as required.
    7. Train, coach and evaluate all servers to meet company standards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Service Trainer/Consultant Resume

Headline : The current goal is to advance to the next step of being part of the team; granting the opportunity to provide results at your company. This challenge will provide the opportunity to be recognized as an effective and motivational team player that specializes in productive results.

Skills : Ms. Word, Ms. Office, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Experience in customer relations and food service management.
    2. Performed food preparation duties and served food and beverages to patrons prepared and served specialty dishes at tables as required.
    3. Provided oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
    4. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
    5. Have experience in drive-through which includes taking orders from a via a headset.
    6. Greet and take orders from customers, package orders, take payments and issue receipts.
    7. Verify the register of the daily activity or fill out a report.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
HS

Service Trainer/Representative Resume

Headline : Flexible and excels in a fast-paced environment looking for a position with growth opportunities. Demonstrate excellent communication skills and rapid and precise customer service skills.

Skills : Customer service, Time management, Ms. Word, MS Office, Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Consistently provided professional, friendly and engaging service.
    2. Quickly recorded transactions in a system to deliver prompt service.
    3. Delivered quality service by providing a warm and welcoming environment.
    4. Assisted with the station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
    5. Quickly set up and cleared tables and stocked all service stations.
    6. Maintained clean dining room, lobby and service areas at all times.
    7. Bartender Semi-Fine Dining establishment with full table service and a full bar.
    8. Responsible for training of front-of-house service positions including bartending, hostess, serving and expediting.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Service Trainer/Executive Resume

Headline : Address errors and complaints internally and externally. Provide service to customers by answering questions, providing information. Solve practical problems and deal with a variety of variables within the department.

Skills : Basic Computer Skills, Cashier, Filing, 10-Key, Multi-Line Phone System, Customer Service Skills.

Description :

    1. Provide customers with an enjoyable dining experience.
    2. Delivering food in a fast, efficient, timely manner.
    3. Being attentive to guests' needs such as beverage refills and extra food order requests.
    4. Maintain a clean and sanitary in accordance with the departments.  
    5. Assist customers with proper cash handling procedures to cash out their checks.
    6. Assist food prep and cook line if needed, Train new servers in accordance with store guidelines.
    7. Multitasking Ability to teach new employees as well as learn new material Implement tasks given by management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
HS

Service Trainer/Specialist Resume

Headline : Dedicated and focused professional that has experience working with equipment maintenance and team supervision that has management and manufacturing experience. Strong customer service skills and satisfaction to deliver a great customer experience.

Skills : MS Office,

Description :

    1. Clean and sterilize dishes, kitchen utensils, equipment, or facilities.
    2. Examine trays to ensure that they contain required items.
    3. Place food servings on plates or trays according to orders or instructions.
    4. Stock service stations with items such as ice, napkins, or straws.
    5. Remove trays and stack dishes for return to kitchen after meals are finished.
    6. Prepare food items, such as salads, soups and beverages.
    7. Monitor food preparation or serving techniques to ensure that proper procedures are followed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
HS

Service Trainer/Supervisor Resume

Headline : Organized, independent worker with strong communication skills. Detail-oriented and able to learn new tasks quickly and effectively. Outgoing, offering extensive knowledge in the restaurant and sales industries.

Skills : Communication, Customer Service, Leadership Development.

Description :

    1. Paperwork and training of servers, hosts, and drive-thru operators.
    2. Managed closing duties, including restocking items and reconciliation of the cash drawer.
    3. Provide excellent service to customers in a professional and friendly environment.
    4. Help lead service shifts and train and oversee all of the new service employees.
    5. Multitask with helping other employees and customers.
    6. Prep Cook Trainer and worked in various areas of the restaurant, training employees for various jobs.
    7. Developed a comprehensive training program for new sales associates.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma

Service Trainer Resume

Headline : Customer service professional seeking a team position or assistant manager role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Skills : Customer-oriented, Quick Learner, Organized Multi-tasker,Skilled.

Description :

    1. Consistently provided friendly guest service and heartfelt hospitality.
    2. Promptly and empathetically handled guest concerns and complaints.
    3. Demonstrated integrity and honesty while interacting with guests, team members, and managers.
    4. Maintained high standards of customer service during high-volume, fast-paced operations.
    5. Strictly followed all cash, security, inventory and labor policies and procedures.
    6. Performed all position responsibilities accurately and in a timely manner.
    7. Diligently restocked work stations and display cases.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma