A Social Services Supervisor directs, supervises and monitors the work of the social workers and provides social services. The most common work activities seen on the Social Services Supervisor Resume include – planning and directing the unit of social workers; assessing the client’s need for social service; counseling clients; supervising and evaluating staff performance, reviewing cases to ensure timeliness and accuracy; preparing and participating in program service development; preparing narrative and statistical reports; and developing special references and training materials.
The nature of the job demands the following skills and abilities – knowledge of principles and practices of social work, counseling and interviewing skills; familiarity and experience dealing with substance abuse, and medical issues; and the ability to deal with various socio-economic backgrounds and temperaments. A degree in the field of social work along with several years of work experience will be appreciated.
Objective : To obtain a Social Services Supervisor position in social services with an organization that will utilize the experience and skills acquired in both education and clinical experience.
Skills : Microsoft Office, Psychology, Case Management, Counseling, Utilization Review, Discharge Planning, Teaching.
Description :
Reduced the length of stay for children in safety resource placements.
Reduced the number of safety resource placements.
Reduced the number of overdue family team meetings and family plans.
Increased Social Service Case Managers' visitation compliance rate for parents and children.
Reduced the caseload size for Family Preservation unit.
Streamlined for process for transferring cases from investigations to Family Preservation.
Ensured efficient and timely delivery of services to families with children at risk of child abuse and neglect.
Experience
2-5 Years
Level
Executive
Education
MBA
Social Services Supervisor Resume
Summary : To secure a Social Services Supervisor position in the social services or healthcare field that will allow me to advocate, educate, and empower those in the community to live healthy and productive lives.
Skills : Microsoft Office, Organizational, Communication, Supervisory Experience.
Description :
Assured that all Social Service staff are appropriately coordinating Treatment and Discharge plans for clients of ACS as well as facilitating the continuity of care of patient services.
Assured that staff is assisting in the education of each client and their support system in regard to their mental illness and available treatment.
Assured that each client's Rights are upheld and that they are afforded due process as mandated by the Florida Statutes.
Assured that the Social Services staff are completing the Baker Act process (completeness of paperwork, appropriate signatures, adheres to allotted time frames, and courthouse distribution).
Demonstrated familiarity with State and Federal regulations, contract requirements and Center standards.
Demonstrated ability to follow requirements of CMS, CARF, AHCA, and DCF standards.
Demonstrated a working knowledge of Chapter 394 and 397 F.S., Administrative Codes/Rule and all State forms related to them.
Experience
10+ Years
Level
Senior
Education
Masters In Social Work
Social Services Supervisor Resume
Objective : Responible for Holding individual conferences with staff and interprets agency/state policies, rules, and regulations, Reviewing case records to ensure that agency and state policies, rules, and regulations are adhered to and proper social work practices are being observed.
Skills : Case Management, Supervisor, MS Office.
Description :
Supervised 5 Social Services Case Managers in Child Protective Services Unit.
Knowledged of program management.
Strived to maintain 95% compliance with state and federal mandates.
Supported CPS Case Managers in investigating allegations of child abuse and neglect.
Interviewed child victims, parents, caregivers and /or other household members or collaterals with knowledge of the allegations.
Collaborated with Multi-Disciplinary Team.
Testified in court. Trained new case managers in effectively performing their job duties.
Experience
2-5 Years
Level
Junior
Education
Master Of Science
Social Services Supervisor Resume
Objective : Social Services Supervisor is responsible for the coordination of social services for the homeless population.
Analyzed and implemented new policies and State/Federal regulations.
Counseled subordinates on work performance.
Interpreted state and/or federal requirements, standards, and criteria for administering social service programs in local units or in designated areas.
Monitored and evaluated the provision of client services in the program area.
Fostered effective community-agency relations and organizes community projects.
Participated in community meetings and is responsible for the utilization of community resources.
Wrote and monitored the purchase of service contracts with area vendors.
Interviewed clients when special problems arise, listen to concerns, grievances, and recommends/takes appropriate action.
Experience
2-5 Years
Level
Executive
Education
MBA
Social Services Supervisor Resume
Headline : To obtain a challenging and rewarding Social Services Supervisor position in an environment where can empower that will also provide opportunities for professional development and growth.
Skills : Microsoft Word, Ms Excel, Powerpoint, Outlook, Budgeting.
Description :
Directly Supervised 4 Case Managers/Housing Specialist with a combined case loads of 60 families, overseen the Case Management team to ensure all Housing targets were met.
Analyzed, developed, and implemented procedures and policies for quality service provision.
Assumed responsibility for Program Services in the absence of the Program Director.
Ensured charts were complete, accurate, and audit ready at all times.
Provided supervision, coaching, training and development to staff.
Developed and conducted client workshops.
Ensured orientation was provided so new staff became quickly assimilated.
Experience
5-7 Years
Level
Executive
Education
Master's In Public Affairs
Social Services Supervisor Resume
Objective : To obtain a Social Services Supervisor position that will enable to provide social work, career specialist, educational skills, and knowledge of resources to those in need.
Skills : Administration, Supervisor, COunseling.
Description :
Regulated/Supervised social services department.
Annandale Village Coordinated/Implemented staff training's to social services staff.
Applied for Social Security Benefits for clients.
Assessed the needs of clients with mental impairments to determine the nature and degree of the problem and found resources to help solve the problem.
Secured information such as medical, psychological and social factors contributing to the client's situation and evaluated the client's capacities.
Counseled clients on how to modify attitudes and patterns of unacceptable behaviors through a team approach and decision-making.
Prepared information and facilitated annual Individualized Service Plans (ISP) meetings for clients.
Experience
2-5 Years
Level
Executive
Education
Masters In Education
Social Services Supervisor Resume
Objective : Strong organization and planning skills while utilizing effective time management Works effectively in a fast-paced environment, thriving on challenges Detail oriented, quickly identifying and resolving problems Excellent communications skills, both oral and written MS Word, Excel, Access and PowerPoint software, Internet proficient.
Planned, assigned, directed, and evaluated the work of staff in a local office environment while having a caseload of 300; understanding of pertinent Federal and State Laws; analyzed and interpreted programs and the procedures/processes used to achieve agency goals; applied the principles and practices of social work.
Interpreted and applied agency guidelines covering a variety of program areas and/or individual case situations.
Determined compliance with agency guidelines, able to communicate with customers, co-workers, supervisors, and other staff to exchange case information and discuss case assessments and decisions.
Supervised 5 different offices (Center, Neligh, O'Neill, Ainsworth, and Valentine) and 12-15 staff at any given time.
Traveled to each office every week.
Attended community outreach fairs to educate the community about the programs and changes affecting the communities by changes in the health system.
Developed rapport with community agencies and interpreted agency guidelines to determine compliance with the Federal government.
Experience
2-5 Years
Level
Executive
Education
Master's In Administration
Social Services Supervisor Resume
Objective : Data driven, service-focused worker and program coordinator with a strong commitment to serving the needs of disadvantaged individuals, including homelessness and special-needs populations. Excels in program organization; with documented success overcoming challenges with limited resources and financial constraints to design high quality, cost-effective and comprehensive services.
Skills : Microsoft Office, MS Word, Multitaking.
Description :
Supervised income maintenance staff who determine eligibility for public benefits including SNAP, Medicaid, Title XX, and TANF.
Reviewed resumes and applications for appropriate candidates for interview.
Interviewed potential candidates as part of the hiring team.
Tracked responses to interview questions.
Audited case files for accuracy.
Worked with Child Support Enforcement Staff to accurately serve single-parent families.
Worked with new immigrant families to help ensure accurate citizenship requirements.
Experience
2-5 Years
Level
Executive
Education
MA In Ministry
Social Services Supervisor Resume
Summary : Compassionate Social Services Supervisor professional with over 20 years of experience in the social services, mental health, and counseling fields. An active listener who is dedicated to working tirelessly with clients to help them resolve socio-economic, mental health, abuse, and trauma issues.
Skills : Counseling, Case Management, Management, Administrative.
Description :
Lead a social services unit in two counties that provided investigative and comprehensive case management for child abuse or neglect cases.
Performed administrative duties to include preparing reports, approving budgets, monitoring leave, and completing performance evaluations.
Ensured that case managers provided effective social work practices in accordance with laws, rules, and regulations to at-risk families.
Recruited, hired, and trained lower-level social workers.
Prepared employee performance expectations and evaluations.
Provided vital input in the formulating of policies and procedures for social work programs in the areas of mental health, child welfare.
Planned and conducted social service staff training in program specialties.
Experience
7-10 Years
Level
Management
Education
Master Of Science
Social Services Supervisor Resume
Objective : Responsible for Identifying staff development and training needs and ensures that training is obtained, Evaluating staff performance, and recommends appropriate action.
Skills : Administration, Supervisor, Management.
Description :
Coordinated daily workflow and supervise staff through case review and consultation.
Responsible for staff training, resolving problems, and ensuring that quality services are provided in a professional and timely manner.
Responsible for policy updates and making sure appropriate program requirements are met.
Responsible for on-going evaluations of staff and is required to completed mid and annual performance appraisals.
Rotated being on-call after hours, weekends and holidays.
Ensured that immediate and follow-up actions for at-risk clients occur in a timely manner.
Regulated workloads in accordance with the agency goals.
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