Softlines Manager Resume Samples

A Softlines Manager is hired to lead the store operations and oversee the soft lines department. A well-drafted Softlines Manager Resume mentions the following core tasks and responsibilities – managing the sales performance of the soft lines department; hiring and training employees; managing associate performance matters; making recommendations for promotions and appraisals; delegating work task to the staff, ensuring payroll is met; and supervising the staff members. Other duties may include – ensuring customer satisfaction, handling returns and refunds, participating in budgeting, and controlling costs.

To work at this capacity, the following skills are needed – strong leadership with a sense of commitment, significant experience in marketing and human resources; the ability to undertake a multitude of the task; the potential to work under pressure; basic accounting skills; and knowledge of POS and other applicable software. As the post deals with a high level of responsibilities, many employers prefer to hire those with a degree in business-related fields.

Softlines Manager Resume example

Softlines Manager Resume

Headline : To obtain a position in a fast-paced, multidisciplinary medical setting which offers diverse services to a varied patient population in which can best utilize skill set and knowledge base.

Skills : Merchandising Specialist, Customer Service, Coaching And Development Specialist, Manager.

Description :

    1. Resolved customer complaints regarding sales and service.
    2. Planed and directed staffing, training, and performance evaluations to develop and control sales and service programs.
    3. Monitored customer preferences to determine focus of sales efforts.
    4. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
    5. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    6. Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
    7. Instructed staff on how to handle difficult and complicated sales.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Softlines Manager III Resume

Objective : A management position to utilize ability to build strong customer relationships in order to contribute to the company's sales goals.

Skills : Succession Planning, Operations Management, Positive Attitude, Customer Service Experience.

Description :

    1. Ensured customers where provided with the highest level of customer service.
    2. Followed up with customers to ensure satisfaction and resolve issues.
    3. Organized and conducted year end inventory of the softline departments.
    4. Managed a 4.1 million dollar softline department.
    5. Oversaw Human Resource functions, including hiring and scheduling.
    6. Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
    7. Assigned employees to specific duties.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Pre


Softlines Manager II Resume

Summary : Conscientious Store Manger effective at managing and leading teams, managing store operations and increasing store profits while providing outstanding customer service.

Skills : Retail Management, Retail Sales, People Management, Hiring, Marketing Management, Marketing Strategy, Event Marketing, Budget Development, Budget Management.

Description :

    1. Responsible for completing ad set-ups and making sure POS were correct.
    2. Responsible for scheduling, hiring and firing employees as well as annual reviews was responsible for customer service and merchandising of 8 departments.
    3. Assisted retail manager at Latham Kmart Responsible for overseeing 8-10 employees.
    4. Acted as a lead instructor to at least one of the four clinics making sure the clinic runs smoothly and dealing with problems should they arise.
    5. Developed a marketing plan and implemented to increase sales in the Juniors Dept by thirty percent in less than two months.
    6. Developed team environment with a positive and motivated sales force.
    7. Developed unique solutions to merchandising problems. Ensure efficient operation of all stockrooms and back stock areas.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Masters In Technology

Softlines Manager I Resume

Summary : Started off as a cashier, and through promotions became a manager. Cross trained to manage customer service, operations, sales, and apparel department. Highly enthusiastic customer service professional with 3.5 years client interface experience. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency.

Skills : Data Entry, 10 Key, 75+ Wpm, Microsoft Word, Excel, Outlook, PowerPoint, PDF.

Description :

    1. Started off as cashier and moved way up to a supervisor of the front end to a manager.
    2. Successfully managed the activities of team members in multiple locations.
    3. Worked in the Rockville location.
    4. Transferred to Laurel to help open their store and stayed to help manage.
    5. Created training manuals targeted at resolving even the most difficult customer issues.
    6. Teached, trained, and developed was our goal.
    7. Helped everyone be self sufficient.
    8. Interviewed, hired and trained new quality customer service representatives.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Construction Management

Assistant Softlines Manager Resume

Summary : Having the quality of being suitable for employment, by yielding a positive attitude and utilizing abilities and practical knowledge of past experience.

Skills : Microsoft Office, Outlook, Management.

Description :

    1. Responsible for smooth and efficient operation of assigned department.
    2. Responsible for managing personnel in assigned department including hiring, training, evaluating, disciplining, terminating.
    3. Recommended annual salary increases and bonuses for department associates.
    4. Performed reference checks on applicants.
    5. Completed new hire paperwork as necessary.
    6. Provided prompt, friendly customer service.
    7. Oversaw department zoning, assist in zoning duties as necessary.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Associate Softlines Manager Resume

Objective : Career objective is to manage a successful company, while surpassing sales goals and customer expectations.

Skills : Detail-oriented, Multi-tasking, Leadership , Organizational , Computer , Customer servivce, Filing, Data entry.

Description :

    1. Supervised up to 100, prioritized daily challenges, maintained budget through cash control, payroll, marketing and advertisement.
    2. Lead the Softlines departments to ensure achievement of business goals in revenue, expenses, profitability, customer satisfaction, inventory shrinkage, and associate morale.
    3. Selected, coached, and developed strong and effective lead associates in the Softlines departments.
    4. Included both merchandise and customer assistance and consultative selling.
    5. Developed a diverse, high performing team.
    6. Promoted quality achievement and performance improvement throughout the organization.
    7. Set QA compliance objectives and ensured that targets were met.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
B.A. In American Studies

Assistant Softlines Manager I Resume

Summary : Looking to advance career within the work force to better career experience, team members, we have the strength to help you grow in any career direction you want, whether in our stores, distribution centers, manufacturing facilities or our Midwest corporate offices.

Skills : Microsoft Word, Excel, Internet Explorer, Photoshop.

Description :

    1. Trained associates in all applicable policies, procedures and programs for the apparel area.
    2. Responsible for the entire Apparel and Footwear Department for a 15 million dollar store, responsibilities include, but not limited to, execution of .
    3. Took ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
    4. Helped customers with all of their needs, open the store, open store duties such as opening registers that morning and doing the deposit from the night .
    5. Oversaw department sign program.
    6. Oversaw department price maintenance.
    7. Opened and closed of store, operating of POS system, training individuals to provide the highest quality service possible, uniform checks, inventory.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Information Technology

Associate Softlines Manager I Resume

Headline : Accomplished manager with 15 years of management experience. Strong strategic planning and people management skills. Committed to strong professionalism and highly motivated to help create a successful and positive work environment. Core Qualifications Staffing training/development Excellence in Customer Service Excellent office centric computer skills Detail Oriented.

Skills : Merchandising Specialist, Customer Service, Coaching And Development Specialist, Manager.

Description :

    1. Started with opening the building making sure everyone showed up and on time.
    2. Checked emails for information casting from DMs and district AA.
    3. Getted staff on task with daily tasks and goals.
    4. Unloaded trucks 3-4 days a week, ensuring all processing of apparel and footwear was 100%.
    5. Greated Customer Service all day long and ensuring staff is always catering to the guests needs.
    6. Promoted our Scorecards and Credit Card with every transaction.
    7. Determined and prioritized merchandising activities to be completed in order to maintain efficient operations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Degree In Science & Arts

Softlines Manager/Clerk Resume

Headline : Store Manager equipped with extensive Experience in retail management and sales. Employs excellent leadership skills and multitasking strengths. Experienced Store Manager adept at problem solving, customer service and hiring. Experienced in training hardworking, quality staff. Store Manager with expertise in planogram design and staging. Develops effective displays that visually enhance retail products to increase sales.

Skills : Microsoft Office, Adobe Creative Suite, Adobe Photoshop, Training & Development, Payroll, Recruiting.

Description :

    1. Certified in all aspects of apparel sales in the company and brands.
    2. Ensured all stores in the district complied with ADA regulations and adjusted those that didn't accordingly.
    3. Filled and maintained both apparel and hardline areas of the store.
    4. Organized departments by company standards per season and merchandise flow.
    5. Supervised 25 to 30 associates.
    6. Supported the store manager in the daily operations and metrics of the store.
    7. Supervised 20 to 25 apparel associates.
    8. Supported and partnered with the human resources manager in all aspects of hiring, training new associates.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates In Liberal

Softlines Manager Resume

Summary : Experienced manager adept at problem solving, customer service and coaching and developing a hardworking, quality staff. Highlights Strong interpersonal skills Staff training and development Compelling leadership skills Budget analysis Accounting operations professional Established track record of exceptional sales results Expert in customer relations Operations management.

Skills : Merchandising Specialist, Customer Service, Coaching And Development Specialist, Manager.

Description :

    1. Responsible for achieving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results by supporting the Store Manager and overseeing the specific operational aspects of the Softlines area(s) of the store.
    2. Responsible for the stores total effectiveness on a daily basis.
    3. Directly managed a team of associates assigned to the Softlines departments and have a dotted-line responsibility for managing associates in other areas of the store when serving as Manager on Duty.
    4. Managed the sales performance of the assigned department(s) to meet sales and margin goals; plan and schedule associates to complete non-selling activities as needed.
    5. Participated or lead the recruiting, interviewing, and hiring for hourly and salaried associates.
    6. Worked with the hardliners manager in the overall merchandising and maintenance of the entire store.
    7. Supervised and managed Softlines associates, supervise and manage all store associates in the absence of Store Manager, maintain sales goals, visual .
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors Of Arts In Communications