A Spa Associate facilitates the daily operations of spa and wellness centers. The job description entails conducting regular cleaning and maintenance and taking charge of inventory, tracking supplies, and stocking treatment rooms with fresh materials. A well-drafted Spa Associate Resume mentions the following core duties – maintaining spa cleanliness, helping massage therapists and aestheticians prepare for sessions and replenishing supplies; managing inventories; and checking for equipment that requires repair, assisting customers, and contributing to sales.
Spa Associates have to be reliable and efficient and possess high attention to detail with excellent interpersonal skills. Other qualities and skills that employers appreciate are – strong customer service orientation, cleaning skills, multitasking abilities, physical fitness, and data entry skills. There is no minimum education requirement, but they typically should have at least a high school diploma or GED.
Objective : Spa Associate is Answering phones, Book appointments Sell memberships, packages, and products to potential and current clients, Scheduling, registering, emailing, handling accounts. Focusing on two major beauty products: Dermalogica and Clarity Handled cash and credit card, and also Scheduling Appointments, Answering Phones, Responding to Emails, Writing Membership Contracts, Assisting Clients with choosing the correct service.
Skills : Data Entry, Excellent With Microsoft Programs, Scheduling- Millennium.
Description :
Greeted guests, answered telephone and make appointments.
Provided high quality customer services, ensuring the guests' safety, comfort and well-being.
Provided relevant information about spa facilities and available services.
Established and maintained good relationships.
Communicated and collaborated with multiple departments.
Assisted and supported in daily activities, and other duties as requested by the spa manager.
Greeted guests entering the spa, determine nature and purpose of visit, and direct or escort them to specific destination.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Spa Associate Resume
Summary : To secure a Spa Associate position with a well-established organisation with a stable environment that will lead to a lasting relationship in the field of Health Care. To obtain a position which will enable the use of my strong organisational skills, Microsoft expertise, and ability to work well with people.
Skills : Microsoft Outlook, Apple, Power-point.
Description :
Greeted and ensured guests are enjoying and relaxing the time that they are at spa.
Answered phones and book guests' services.
Handled guest recovery.
Currently been promoted to spa VIP concierge.
Used Excellent guest relations.
Took inventory, order, handle and maintain necessary equipment, tools and instruments.
Ensured all needed items are present in the proper spa setting.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Spa Associate Resume
Headline : A hard worker at any task that given, and strive to build the best image of the company that I work for. I keep my work space organized at all times. Motivated to learn more about each job that I do, and push myself to go above and beyond expectations. I am a big team player and will take the lead if needed.
Created and revised systems and procedures by analysing administrative practices, record-keeping systems, forms control, office layout, and personnel.
Participated in continuing education webinars to maintain current knowledge of products sold at the spa.
Made sure important items in the spa are stocked and that the spa remains clean.
Checked-in and check-out customers at the register, sell memberships, gift cards, products, etc., introduce clients to their massage therapists/estheticians, change client's appointments as needed/requested by them, assign rooms to each therapist/esthetician, get change from the bank if the register is in need of it, and practice exceptional customer service.
Communicated is one of the greatest necessities at this job so that things run smoothly between management, spa associates, therapists/estheticians, and clients.
Signed-off for any products that arrive in the mail and restock them as needed.
Typed speed, and the ability to use the computer is a must at this job as well.
Experience
5-7 Years
Level
Executive
Education
MA
Spa Associate Resume
Objective : To work for a business that will allow me to continue to help people through costumer service and making sure each customer/consumer I encounter is always completely satisfied, Checking in customers at the front desk and reviewed available services. Managing and resolving customer problems or complaints as needed.
Skills : Customer Service, Sales, Cashier, General Office Clerical.
Description :
Managed telephone calls to the Spa, including answering, screening, or forwarding.
Scheduled and calendar appointments.
Explained spa menu, pricing and other policies to guests.
Supported administrative tasks, such as proofreading / transcribing handwritten information and filing/ maintaining records.
Maintained, cleaned, and disinfected retail area.
Processed payments, receipts, and records for spa services.
Proactively engaged with customers, reads cues and responds effectively.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Spa Associate Resume
Objective : Spa Associate is Recommending and up-sold massage/facial products after services where completed, Enrolling customers in long term plans on a commission basis, Regularly attend, participate in and support training and staff meetings for the spa, Assisting in all areas of spa operation as requested by management, Using various techniques in Holistic healing, and massage therapy.
Responsible for answering the phones, booking appointments, ringing people out, and suggestive selling products and services.
Sold a few products and sold 3 memberships so far.
Worked here for about a month and only work part-time.
Used my problem solving skills each day.
Constantly balanced the appointment book on each day.
Need to ensured that the rooms will be ready and each massage therapist will be on time to their next appointment.
Provided information about Lifestyle program and offers a variety of membership plans to clients.
Experience
2-5 Years
Level
Executive
Education
GED
Spa Associate Resume
Headline : To obtain an industrious Spa Associate position in a health care setting that will enable me to use my skills for growth and development for the future, Answer telephone calls, set appointments, return emails, Verifying, scan, and organize paperwork, Keeping office space and all massage rooms clean, organized, and up to par, Setting up rooms every morning in preparation for clients, Breaking down rooms at the end of the day and close out cash register.
Skills : Sales, Receptionist, Office Administration, Data Entry, Filing, Training, Excel, Word, PowerPoint, Customer Service, Bookkeeping.
Description :
Utilized Millennium, a professional salon spa program designed for scheduling, increasing revenue, and accessing daily statistics.
Operated behind the front desk, checking in and out guests.
Used a multi-phone line to schedule/cancel appointments as well as make courtesy calls.
Responsible for running daily and monthly reports and frequently checking emails.
Used Phone skills Customer services Hospitality.
Received commision on top of hourly wage and kept above a conversion rate of 50%.
Provided excellent customer service to members/clients.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Business Management
Spa Associate Resume
Objective : Highly enthusiastic Spa Associate professional with 3+ years client interface experience. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Personable and responsible Cashier with Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success with 3+ years in retail and customer service.
Skills : Photography, Car Repair, Customer Service, Traditional Archery, Microsoft Office, Photoshop.
Description :
Harrisburg, Pa Daily activities include maintained and provided exceptional customer service to new and existing clients.
Provided comprehensive product knowledge of skincare products to clients and recommend products regimens for specific skin conditions.
Responsible for scheduling client intake, answering phone calls, membership sales, assisting with membership questions such as billing and scheduling.
Responsible for opening and closing of the spa, making sure shelves are stocked and arranged in a pleasing to the eye fashion.
Responsible for accurate end of day cash totals and deposits.
Consistently met and surpass aggressive sales goals allowing me to become a top producer of retail and membership sales.
Established a proven track record of building rapport and achieving customer satisfaction.
Experience
2-5 Years
Level
Executive
Education
Diploma In Communication
Spa Associate Resume
Headline : A passionate, reliable, hard-working individual with excellent clinical skills and a strong focus on organisation, excellence, team work and dedication, seeking growth opportunities in a growing company, Greet clients as they come in, answer phones, schedule appointments, handling money, inventory, terminations, Check people out, memberships, etc Accomplishments I was promoted recently to spa lead so I have learned a lot.
Skills : Microsoft Office, Volunteer Management, Leadership Development, Leadership Training, Public Speaking.
Description :
Provided great service to members and guests by answering phone calls.
Set appointments and greeting upon arrival.
Educated members and guests about spa services, products and policies.
Maintained professional front desk and reception area.
Assisted in administrative tasks including filing, member folder maintenance.
Assisted in spa parties.
Pitched a lifestyle problem to potential members.
Experience
5-7 Years
Level
Executive
Education
GED
Spa Associate Resume
Objective : Spa Associate with 2 years of experience in Greeting guests entering the spa, determine nature and purpose of visit, and direct or escort them to specific destination; Managing telephone calls to the Spa, including answering, screening, or forwarding, Scheduling and calendar appointments.
Skills : Microsoft Word, SPA, Customer Service.
Description :
Booked appointments for multiple spa services.
Multi-tasked between phone calls and in-person clientele.
Scanned and entered different in-take forms.
Followed daily duties check lists.
Made sure the spa is clean and orderly through out the day.
Handled different member-based issue that may arise.
Delivered a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Spa Associate Resume
Objective : Spa Associate is Explaining spa menu, pricing and other policies to guests; Supporting administrative tasks, such as proofreading / transcribing handwritten information and filing/ maintaining records; Maintaining, cleaning, and disinfecting retail area; Processing payments, receipts, and records for spa services.
Skills : Planning, Recording, Booking.
Description :
Called members to confirm appointments or the make appointments.
Sold memberships to customers for them get their monthly massage at a discounted rate.
Always met personal goals for memberships.
Ensured everything in the spa is in order and therapists are taking care of before they take care their customers.
Closed and opened the spa.
Answered phones, book appointments, sell memberships and gift cards.
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