Student Services Manager Resume
Summary : As a Student Services Manager, responsible for Implementing a monitoring and reporting process to monitor all student financial aid services staff to validate the processing and packaging of all-new, reentry, and continuing students per start date.
Skills : Legal Research, Legal Terminology, Education, Customer Service, Conflict Resolution.
Description :
- Provided assistance to the Director of Student Services by maintaining communication and managing Student Services Coordinators (SSC) with various job duties.
- Trained SSCs on Hope Online Policies and Procedures and ensure SSCs are following school protocols regarding discipline and attendance.
- Reviewed and provided feedback for Student Services employees regarding job performance and future goals.
- Implemented student discipline as needed, which may include, but is not limited to out of school suspensions, in school suspension, detentions, community service, and expulsion hearings.
- Oversaw student discipline and attendance issues for seven different learning centers that specialize in educating at-risk youth.
- Developed professional development for learning center mentors as well as Hope Online General Education teachers.
- Investigated all Safe2Tell confidential tips and seek assistance as needed with other school resources, such as social workers, counselors, or school nurse.
Experience
10+ Years
Level
Senior
Education
Masters Of Science In Education
Student Services Manager Resume
Summary : Results-driven professional with a broad skill set that includes leading teams, planning and managing projects, designing marketing materials, strategic planning, building a positive culture, influencing others, leading professional development, and peer coaching. Have met or exceeded target goals in every role.
Skills : Education, Coordinating Skills.
Description :
- Managed all non-instructional projects the school campus to keep it operating on a daily basis.
- Problem solved logistical challenges and partner with administration, optimizing operational efficiencies.
- Earned on performance evaluations from network-wide operations scorecard.
- Created weekly data dashboard that guides leadership team on school-wide instructional and cultural decisions.
- Regulated the operational logistics of student culture systems.
- Planned and executed events and field lessons.
- Coordinated with external partners to ensure all non-academic needs of scholars and families are being met; including food services, transportation, medical services, and building facilities.
Experience
7-10 Years
Level
Management
Education
Master's
Student Services Manager Resume
Headline : Possess strong qualifications in the areas of recruitment, executive administration, document processing, office management, client relations, and electronic database management. Throughout my career, I have gained experience with the development of goals, designing of processes and procedures, managing budgets, creating training materials, development of programs, design of marketing publications and gaining valuable knowledge through a variety of different corporate entities.
Skills : PowerPoint, Publisher, Access, Outlook, ADP And Ceridian Payroll, Taleo.
Description :
- Assisted Students with scheduling courses, academic tutoring, admissions review, program changes, leave of absences, withdraws, academic probation, changing student program schedules, and making formal decisions for student-submitted grievances.
- Developed electronic student newsletter, bulletin boards, marketing materials, and Graduate/Alumni network.
- Processed bi-weekly and mid-term student academic progress reporting to ensure proper financial disbursements are administered from federal and state funding.
- Monitored attendance of all students weekly to assure students are in compliance with Federal-aid attendance standards for hourly calculated curriculum.
- Supported academic faculty to ensure student success, strategize at-risk students, administer tutoring, and maintain consistent lines of communication to ensure student's needs are addressed in a timely manner.
- Planned, set up, and participated in Expos, Heath Fairs, Student Outreach opportunities, Graduation, Community Events, Job Fairs, and student holiday parties.
- Participated in the Minnesota Higher Education Committee to determine the effectiveness of data collection processes throughout the state for federal reporting.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Student Services Manager Resume
Headline : Over 10 years of experience in Customer Service, Student Services Management, Payroll, Requisitioning, Purchasing, Billing, Data Management, Account Management, Administrative Support, Calendar Management, Project Management, and Human Resource Management.
Skills : Curriculum Development, Career Services Counseling, Program Management, Crisis Management, Student Recruitment, Job Placement, Food Service Industry.
Description :
- Provided administrative support and records management to the Dean of Student Affairs and Dean of Financial Aid.
- Processed requisitions and perform periodic follow-ups to facilitate timely payment.
- Provided record keeping and account management.
- Tracked Staff and Student Organization's budget activity.
- Processed University and Student Organization travel requests.
- Assisted with establishing and maintaining vendor and agency accounts.
- Arranged travel itinerary and process travel for the Assistant Dean of Student Affairs and Assistant Dean for Scholarships and Student Aid.
Experience
5-7 Years
Level
Executive
Education
Master Of Public Administration
Student Services Manager Resume
Summary : To obtain a Student Services Manager position leveraging long-term connections and contacts, that lend quality short-term and long-term results for the company.
Skills : Strong Organizational Skills, Strong Customer Service.
Description :
- Entered and maintained attendance on a database for students in pre-k and grades 7-12.
- Maintained discipline records database.
- Prepared weekly, quarterly, and year-end attendance and discipline reports.
- Trained and supervised substitute staff, student aides, and volunteer workers.
- Managed the petty cash fund, providing monthly expenditure reports.
- Greeted visitors, students, and parents.
- Answered phones.
Experience
7-10 Years
Level
Management
Education
Diploma In General Secretary Program
Student Services Manager Resume
Summary : As a Student Services Manager, responsible for Evaluating and resolving student inquiries, issues, and problems, ensuring appropriate action was taken to the satisfaction of the student, Medtech, and/or regulatory agencies.
Skills : Assertiveness, Attention to Detail, Communication.
Description :
- Managed Student Services department for boutique 1-year business school, specializing in international masters degree programs in the US, UK, China, and Dubai during the intense growth period.
- Increased student satisfaction by 15% by driving department strategy, managing daily operations, creating programs, and providing exceptional service to 130 international MBA students during program year.
- Responsible for execution and management of all events including annual graduation (500 guests, $40,000 budget) and orientation.
- Headed vendor negotiation, marketing & promotion, logistics, staff management, and global event advising.
- Maintained 100% compliance managing immigration matters as government-designated SEVIS Officer.
- Exceeded fundraising goal by 40% YoY managing key relationships and community fundraising outreach initiatives.
- Monitored building security system.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts In Communications
Student Services Manager Resume
Summary : Ascertain and analyze needs, streamline operations, and develop and execute processes Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the medical and higher-education industries. Experience in phlebotomy, blood banking industry, training, quality assurance, and customer service.
Skills : Microsoft Office Suite, Planning Skills.
Description :
- Provided academic advising for 453 graduate and undergraduate students in the School of Business Programs.
- Assisted with Law School Events and Event Registrations.
- Assisted with the processing of all Scholarship, tuition remission, and Title III reporting.
- Supervised Operations Assistant and liaise between operations and culture teams.
- Wrote and submitted disposition reports based upon investigation.
- Monitored student attendance, send out attendance letters, and scheduled Student Academic Review Board (SARB) meetings as needed.
- Assisted in the delivery of student programs geared to adult students.
Experience
10+ Years
Level
Senior
Education
GED
Student Services Manager Resume
Summary : To bring to your organization enthusiasm, organization, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience in the following areas: Administrative duties, Non-Profit work, Legal Field, Social Services work, Medical Field, Proprietary Education and Early Childhood Education Field, Customer Service, Managerial, Advising and Directing.
Skills : Operating Systems, Windows, Apple, Ubuntu, Android Applications.
Description :
- Coordinated the registration process for current and incoming students.
- Coordinated weekly meetings with students to ensure success in and outside of the classroom.
- Coordinated student retention initiatives including prevention of withdrawal, tracking and contacting students with attendance issues, communicating with faculty to identify at-risk students and their needs.
- Prepared and submitted official data to IPEDS, CIE, and CAR.
- Provided timely communication to students regarding status, transfer credit, SAP, honors, diplomas, transcripts, appeals, requests for required documents, academic accommodations, etc.
- Ensured that the office of the Registrar is compliant with all regulatory agencies at all times.
- Supervised work studies and other academic staff.
Experience
7-10 Years
Level
Management
Education
BS In Communication Arts
Student Services Manager Resume
Summary : An experienced Student Services Manager with 10+ years of client, business, and program management knowledge, seeking a permanent role that offers longevity and future growth potential. History of commendable sales & marketing skills, with excellent planning, overseeing, and executing capabilities, demonstrated on multiple projects and events.
Skills : Assertiveness, Attention to Detail, Communication, Conflict Resolution, Efficiency, Organization, Planning, Problem Solving, Time Management.
Description :
- Creatively assisted admissions department with student retention and outreach, via distribution of marketing/info pamphlets, new student orientations, luncheons, and other efforts.
- Designed and implemented on-campus clubs and activities to foster growth within the college community and to boost morale.
- Created monthly newsletter and calendar which provided helpful information and discounts on local events for individuals and groups.
- Collaborated with an assistant and head coaches of (Globe Knights) six NJCAA athletics teams to schedule home and away games, transportation, and lodging.
- Lead the planning, organizing and successful execution of a 300+ student commencement ceremony; as well as, various pre- & post-commencement activities.
- Counseled students on issues related to course registration, financial (aid) services, student housing, personal matters, post-graduation plans, etc.
- Attended staff meetings; collected and analyzed data; presented monthly reports and any higher-level matters to the Dean of Students.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts In General Studies
Student Services Manager Resume
Headline : Forward-thinking, analytical, and creative professional with a distinguished record of success in meeting and exceeding complex goals in fast-paced environments Effective in building alliances and partnerships, and working across organizations to identify opportunities, resolving issues in a way that propels innovation and growth.
Skills : Management Skills, Training Skills.
Description :
- Planned, implemented, and directed programs and services that assist students to re-enter, persist, and complete their academic programs.
- Worked with the student and/or the appropriate faculty member(s) on strategies to keep the students in attendance.
- Provided students an opportunity to discuss issues and concerns and participate in problem solving.
- Evaluated and resolved student inquiries, issues, and problems, ensuring appropriate action is taken to the satisfaction of the student, Medtech, and/or regulatory agencies.
- Developed, managed and coordinated the institution's retention plan in conjunction with the Director of Education Correlate attrition/retention statistics to identify student withdrawal patterns; establish plan of action to address such patterns Assist in training new and continuing faculty and staff in the ongoing retention efforts and strategies to ensure a total institutional effort.
- Coordinated retention efforts with department managers and work together as a team to improve student retention.
- Screened, interviewed, hired, lead and coached a team of 6 to be exceptionally positive, productive and efficient.
Experience
5-7 Years
Level
Executive
Education
BS In Psychology
