Support Services Specialist Resume Samples

A Support Services Specialist will provide service or product related information to clients and also provide solutions and relevant details needed by the customer. The most common work activities listed on the Support Services Specialist Resume include – responding and replying to queries and complaints put forth by the clients with regards to the company’s product or services; providing specific information regarding product or services; answering phone calls, providing troubleshooting information, analyzing customer’s needs and information, issuing billing details, opening and closing customer account and acting as a direct link between the company and its customers.

A well-drafted resume depicts qualifications like – strong verbal and written communication skills, a thorough knowledge of services provided by the company, general knowledge of MS Office Computer programs, and ability to respond to customer’s complaints. This position doesn’t require any education above a high school diploma.

Support Services Specialist Resume example

Support Services Specialist Resume

Headline : Management and customer service experience, teamwork, and cultural experience serving Specializing in transportation and maximizing experience as a team player with exceptional communication in support services and efficient inventory control with a clear, logical mind with a practical approach to problem solving.

Skills : Logistics Management, Military, MS Office, Outlook, Word, Powerpoint, Photoshop, Photography, Sales, Typing

Description :

    1. Provided support to Executive Director, Manager of the Revenue cycle, as well as to Executive of Risk Management.
    2. Worked with Executive Director and Manager of Revenue Cycle on the remodified application upon request directly from the Board of Directors.
    3. Coordinated with Radiology and Medical Records department production and delivery or records by subpoena due date.
    4. Risk Management production and turnover of records in a timely manner for set trials and depositions.
    5. Managed and trained staff to prepare hospital face sheets for local fire departments and ambulance companies.
    6. Created invoices for the specific duration of production and paperwork involved, accounts receivable and prepared office deposits.
    7. Responsible for in-house audits; prepare documentation for Audits' for the contractor.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma


Support Services Specialist l Resume

Headline : A dedicated hard worker with various experiences who understands the importance of teamwork and communication in the workplace has a positive attitude at all time especially during peak business hours and eager to take on new experiences.

Skills : Microsoft Office, Type 45 Wpm, Communication, Written.

Description :

    1. Performed database administrator, collecting and input data, maintain and specifications, preparation of progress charts, compiling records, filing.
    2. Prepared reports and recurring administrative reports using software such as MS Word, MS Outlook to accomplished administrative duties.
    3. Responded to formal and informal inquiries from users, customers, vendors, staff, and upper management by both written and verbal.
    4. Disseminated notifications, suspense reminders, and announcements to users and customers concerning system or directive orders.
    5. Procured materials, supplies, equipment, service orders, and repair parts.
    6. Issued solicitation to qualified suppliers, and resolve any issues related to purchasing matters and periodically update inventory.
    7. Responsible for the accuracy of account balance manages additional leading time, and associated expenses.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS


Support Services Specialist lll Resume

Headline : A highly accomplished and results-driven leader with excellent interpersonal and time management skills. An energetic and goal-oriented project manager with a genuine passion for logistical management, quality assurance, and quality control, and military strategy.

Skills : Tax investigation, Advising, Auditing, MS Office, Outlook, Office: Word, Sales, Typing.

Description :

    1. Provided a wide variety of administrative and cost studies, report control and records management.
    2. Ensured procurement, logistics, financial management, correspondence issues were completed in an orderly and timely fashion.
    3. Performed technical and analytical functions in support of the logistics supervisor and staff.
    4. Maintained adequate office supplies, stationery maintenance of office equipment, safety and security, and custodial requirements.
    5. Developed procedures to replace outdated and time-consuming measures administrative staff regarding the usage of vehicles, and procurement.
    6. Selected contractors during office moves, furniture delivery, and carpet installation.
    7. Created blanket purchase agreements to ensure payment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
BS

Support Services Specialist ll Resume

Summary : To acquire a position in a biological research or laboratory field, utilizing academic background and experience. Dedicated and focused professional that has experience working with equipment maintenance and team supervision that has management and manufacturing experience.

Skills : Microsoft Word, Outlook, Office: Word, Powerpoint, Photoshop, Photography, Sales, Typing, Windows.

Description :

    1. Performed variety of clerical duties relating to patient specimens and answers inquiries regarding the status of patient results.
    2. Registered Patients and ordering tests as per physician's request.
    3. Performed all computer system functions necessary related to results reporting and record keeping.
    4. Ordered, received, identified, labels, centrifuges and distributes specimens to appropriate areas for testing.
    5. Separated and accessions traumas and other stat specimens from non-stats quickly and efficiently and free of error.
    6. Accurately ensured that all outreach, out-patient and in-house specimens are received under the proper conditions.
    7. Ensured that all tests corresponding to a specimen are logged in accurately and that computer labels are placed on specimen free of errors.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Asst. Support Services Specialist Resume

Headline : Dedicated professional, a recent graduate in diplomacy with management and customer service experience, teamwork, and serving in a high-stress environment with an objective to provide results through proper leadership and care of the task.

Skills : Microsoft Office, Typing, Ordering Supplies, Using Databases.

Description :

    1. Performed duties while complying with safety policies and procedures in transportation operations.
    2. Maintained current knowledge of policies and directives while executing tasks.
    3. Routinely monitored, inspected and maintained and Gallery regulations ensuring their proper operating condition.
    4. Assigned and dispatched tasks to other drivers in accordance with established workflow diagram.
    5. Answered customers with a standard draft response and, supported and managed courier request with a Gallery vehicle and driver.
    6. Handled and maintained effective communication, correspondence, reports, and other documents to support the task of transportation and logistics at the Gallery.
    7. Responsible for operating, safeguarding, maintaining, and dispatching Gallery and leased vehicles.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

Associate. Support Services Specialist Resume

Headline :

Extensive background in customer service, project management and team building Proficiency with mobile and desktop applications for office productivity, order writing and vendor management Professional.

Skills : Microsoft Office, Quick Books Pro, Sage 50, typing 50 wpm, 10 key numeric keypad.

Description :

    1. Assisted department director with facilities management for top law firms with employees.
    2. Assisted in the preparation and presentation of an annual budget for department.
    3. Directly supervised support services clerk and housekeeping staff of five supervised entire department in absence of the director.
    4. Prepared annual evaluations for all department staff.
    5. Directed planning and coordination of special events for the firm.
    6. Assigned and coordinated work orders throughout the building ten floors of office space, exercise facility, cafeteria, and parking garage.
    7. Managed building security system and assignment of security keys to all firm employees, contractors, clients, and visitors.
    8.  Assisted senior partner, associate and regulatory specialist with daily secretarial and administrative tasks.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS

Support Services Specialist/Supervisor Resume

Headline : Exercise independent judgment, ingenuity, and initiative in developing applications to specific operational areas when faced with unprecedented problems and situations.

Skills : CPR, AED & FIRST AID, CPI CERTIFIED, Medication Administration Certification, Microsoft Office- Word, Excel, PowerPoint.

Description :

    1. Verified invoiced items were received and ensured the accountability of internal records.
    2. Created and managed records for and from spreadsheets.
    3. Controlled all data and monitored for any discrepancies.
    4. Evaluated medical logistics management data to determine new methods of completing logistical tasks.
    5. Exemplified oral and written communication and ensured management and peers received understood required data for accurate decision making.
    6. Responded to technical assistance inquiries on stockpiling, logistical planning and field re-supply as well as sourcing multi-million dollars per quarter.
    7. Documented initial procurement requests, de-obligations, realignment of funding, modifications and amendments in contracts and other purchases exceeding.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
MS

Support Services Specialist/Consultant Resume

Headline : An energetic and goal-oriented project manager with quality control, and military strategy.Excellent at evaluating quality logistical programs, assessing quality performance in accordance with budget and time constraints.

Skills : Logistics Management, Military, Microsoft Office.

Description :

    1. Assures that accountability is maintained and recorded in accordance with appropriate regulatory guidelines.
    2. Establishes and/or adheres to established internal controls.
    3. Supervises and directs the maintenance, repair, and refurbishment of equipment and supplies.
    4. Develops and maintains positive and productive working relationships with key command staff elements.
    5. Oversees the management and accountability of assigned property and requisition, receipt, storage, issue, and transfer of property items.
    6. Complies with procedures for maintaining property transaction records, and participates in the conduct of inventories for property accountability.
    7. Prepares and processes all record center paperwork necessary to accomplish the above processes.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Support services specialist/Representative Resume

Headline : Seeking a challenge and rewarding position within a growing and well-established organization that contains hardworking task-oriented teams focused on getting the job done correctly related to commercial collections position.

Skills : Ms. Word, MS Office, Outlook, Office: Word, Powerpoint, Sales, Typing, Windows

Description :

    1. Received phone calls, determined the nature of the calls and directed callers to the appropriate department.
    2. Successfully arranged appointments between clients and clinicians.
    3. Responsible for typing memos, reports and other correspondence.
    4. Took detailed messages for person called upon, including name, time of call and nature of business.
    5. Received and distributed mail and messages to appropriate departments and employees.
    6. Excellent time management skills that allow for the multi-tasking of all responsibilities.
    7. Treated patients with caring support and services, which created a place of healing.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS

Support Services Specialist/Consultant Resume

Headline : Seeking a career in fast-paced growth-oriented experiences in Information Technology can be utilized and enhanced. Detail-oriented self-starter with a positive teamwork disposition; Strong working knowledge of MS Office. Ability to keep accurate records; with proven ability to interact with all levels of management.

Skills : Photoshop, Photography, Sales, Typing, Windows

Description :

    1. Created and assign support cases to technicians based on skill level.
    2. Monitored Enterprise Support and Portal Registration Request queues.
    3. Created for warranty products and equipment and manage technician support product list.
    4. Backup License Request queue, update and send out new, demo/temp licenses to customers and employees.
    5. Stocked supplies for facilities inventory quality control order.
    6. Provided billing invoices to vendors Research billing charges Answer phones, email requests.
    7. Answered incoming calls and direct them to the correct department or individual.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Support Services Specialist/Analyst Resume

Headline : A dedicated and focused professional that has experience working with equipment maintenance and team supervision has management and manufacturing experience. Strong customer service skills and satisfaction to deliver a great customer experience.

Skills : Administrative, Leadership, Time Management.

Description :

    1. Provided direct services and support to individuals with developmental disabilities.
    2. Helped to increase their independence and empowerment while assuring that their health and safety needs were being met at all times.
    3. Taught and assisted individuals in all aspects of his/her life.
    4. Completed various household tasks including meal preparation, maintaining a clean and safe living environment.
    5. Had a great impact on the company and working with the individuals.
    6. Used Team work, patient, caring, compassionate, a great critical thinker and adaptability.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma

Support Services Specialist Resume

Headline : Nutrition skilled in planning the operating food service budget for a facility and monitoring expenditures, including the inventory of food and supplies. Proficient in coordinating the bid opening process for purchasing of food supplies and evaluating new food products for use in the facility.

Skills : Ms. Word, MS Office, Outlook, Office: Word, PowerPoint, Photoshop.

Description :

    1. Assisted the company through transitional times or when support is needed at various accounts with the implementation of company standards.
    2. Supported account in the Bronx during facilities inspection.
    3. Gave staff support during the shortage of staff due to inclement weather.
    4. Offered expertise in catered events in New Jersey.
    5. Lent culinary support in Richmond Virginia while they searched for Executive Chef.
    6. Used demonstrated leadership skills while becoming part of a team in various situations.
    7. Utilized culinary skills in the planning and execution of meals served.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
BS