Surgery Scheduler Resume Samples

Description :

1. Under the direction of the RN, perform general administrative support for surgery schedules and follow-up.
2. Complete surgery scheduling paperwork accurately and in a timely manner.
3. Faxes booking slips to the appropriate facility to notify reps of equipment needs notifies physicians and follows up on medical clearances required for surgery.
4. Check all charts for upcoming surgeries to verify that the dictation correlates with the surgery schedules.
5. Appropriate equipment was ordered and the rep was notified, the surgery was scheduled at the appropriate surgery center.
6. Confirms surgeries obtain clearances and follow up with the appropriate RN.
7. Collect surgery prepay estimate fees, and release block time to the appropriate facility as assigned.
8. Works closely with another test/surgery schedulers at other facilities and covers vacations or sick calls.

Experience

5-7 Years

Level

Executive

Education

MBA

Description :

1. Maintained schedules and coordinated surgeries for several different physicians at 3 separate locations.
2. Scheduled all necessary appointments for clients and ensured all questions were answered.
3. Worked in registration greeting patients, checking them in, providing any necessary paperwork to be completed, took co-payments and kept the lobby clean.
4. Maintains patient privacy under HIPAA guidelines.
5. Worked in scheduling and answered phones, scheduled appointments assisted patients at check out, and reschedule appointments as necessary.
6. Worked directly with the supervisor to create protocols and on other special projects and trained new employees.
7. Completes FMLA paperwork for the Hand Section patients.

Experience

10+ Years

Level

Senior

Education

HS

Description :

1. Establishing and managing all scheduling aspects of various surgical procedures performed at this facility.
2. Responsible for ensuring that the master schedule for these procedures flows smoothly, which requires coordinating the timing of each procedure.
3. Work closely with 14 separate doctors' offices to coordinate their availability and compile the surgical schedule.
4. Adherence to this schedule is critical to the successful functioning of this facility.
5. Provide life support services to ensure doctors have at their immediate disposal the proper resources to conduct surgeries.
6. Preparation for each procedure, determine what medical instruments and supplies are required and ensure that all are available for the surgical team.
7. Gather information from a variety of sources to establish and maintain medical files for all patients at this facility.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Contacting referred patients to schedule an initial consultation, pre-surgery preparation, case approval, and post-surgery procedures.
2. Ensure timely billing and insurance payments by working with a third-party billing company for surgical procedures.
3. Coordinate initial consultation with medical representatives and schedule them accordingly when needed for surgeries.
4. Reduced time from initial doctor-patient consultation to the surgical procedure by implementing clear expectations and proper follow up procedures.
5. Patients follow up with office staff and maintain professional relationships with multiple Physician Assistants.
6. Utilize various databases to catalog this information for tracking, retrieval, and follow-up purposes.
7. Scan daily radiology reports and tasks when appropriate, as well as other miscellaneous documents generated by the RNs.

Experience

10+ Years

Level

Senior

Education

Vocational

Description :

1. Coordinate patient access for all phases of the revenue cycle from registration and pre-registration up to and including authorization and denial management.
2. Provide customer service to all patients, family members, physicians, and staff.
3. Input patient information into computer accurately and efficiently to initiate a medical record and bill.
4. Scheduling of Radiology testing to include Ultrasound, X-ray, Fluoroscopy, MRI, CT, and Nuclear Medicine.
5. Obtain status of Stat X-ray reads from Stentor Imaging and notify Physicians offices.
6. Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
7. Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
8. Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Facilitated processes and route all paperwork as required to meet physician and facility requirements.
2. Provided knowledge of ICD-10, CPT and HCPCS coding guidelines, practices and protocols related to medical office procedures.
3. Educated patient on pre and post-operative care instructions and scheduled appointments.
4. Exercised extensive working knowledge of computer application systems (EPIC) for all functions required of this position and maintain work ques.
5. Contacted insurance companies for surgical authorizations, EKG's, CT's, office visits, and any other ancillary service.
6. Provided In dept knowledge of health care insurance systems, and fee for service.
7. Exercised the ability to prioritize and multi-task, answer and retrieve voice messages with timely follow-up.
8. Knowledge of all pertinent laws, regulations, and guidelines governing medical records, confidentiality, privacy, and provision to others, including HIPAA.

Experience

0-2 Years

Level

Fresher

Education

Certification

Description :

1. Responsible for scheduling all surgeries for a nine physician practice utilizing three area hospitals.
2. Ensuring each surgical patient has completed proper clearance appointments with primary physicians as well as any additional physicians.
3. Ensure all orders, insurance, history, and physicals are completed within a timely manner prior to surgery.
4. Performing Bone Density testing on all prostate cancer patients being treated with hormonal injections.
5. Performing all PSA testing, issuing results to the doctors within a timely manner, and performing within the guidelines.
6. Interviewing all patients for nine physician practice.
7. Assisting in-office surgeries and procedures such as cystoscopy, vasectomy, TUMT, prostate biopsy, and bladder biopsy.
8. Responsible for scheduling all outpatient procedures for the surgery center.

Experience

0-2 Years

Level

Fresher

Education

BA

Description :

1. Collaborated with the radiology and cardiology departments to secure an average of ten surgical appointments daily using the database.
2. Scheduled rooms and/or beds for patients needing medical treatment throughout the hospital network, scheduled over 10 appointments daily.
3. Communicated with new patients to gather all necessary medical information to input into the database, and verified the information's accuracy.
4. Maintained and updated MS Access database of over 3000 patient records.
5. Audited existing patient accounts to identify those that have outstanding bills, and coordinated with the billing department regarding delinquent accounts.
6. Uses the network system to coordinate surgical activities, including case posting, insurance pre-certifications, hospital admissions.
7. Interpreted highly technical information in the HIPAA Privacy Act into simple terms so that patients thoroughly understood their rights.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Greeted and check-in patients, and collected personal, medical, and insurance information.
2. Scheduled, rescheduled, and verify patient appointments; scheduled surgical procedures and appointments with secondary care providers and/or hospitals.
3. Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
4. Use EMR software to manage patient records and files; reinforced and uphold patient confidentiality as required by HIPAA and clinic.
5. Managed office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
6. Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
7. Analyzes problems and provides information/solutions.
8. Operates a PC/image station to obtain and extract information, documents information, activities and changes in the database.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Coordinate and schedule surgeries with outside facilities, interact with patients, physicians and other staff both within the clinic and at outside facilities. 
2. Coordinate processes and route all paperwork as required to meet physician and facility requirements.
3. Ensure efficient telephone communication to patients and surgery facilities to include contacting patients to inform them of their surgery arrival time and pre-admission date and time.
4. Follow all written protocols and procedures within the clinic to properly schedule surgeries.
5. Appropriately schedule and add patients to the EMR.
6. Schedule post-operative appointments based on the type of surgery the patient is having done.
7. Prepare a surgery packet for every patient to include post-operative appointment, post-operative patient instructions, prescriptions and up to date history and physical.

Experience

5-7 Years

Level

Executive

Education

Certification

Description :

1. Maintain a proper sterile field during surgical procedures.
2. Hand instruments and supplies to surgeons and surgeons' assistants, hold retractors and cut sutures, and perform other tasks as directed by surgeon during the operation.
3. Prepare patients for surgery, including positioning patients on the operating table and covering them with sterile surgical drapes to prevent exposure.
4. Wash and sterilize equipment, using germicides and sterilizers.
5. Monitor and continually assess operating room conditions, including patient and surgical team needs.
6. Prepare dressings or bandages and apply or assist with their application following surgery.
7. Clean and restock operating room, gathering and placing equipment and supplies and arranging instruments according to instructions, such as a preference card.
8. Prepare, care for, and dispose of tissue specimens taken for laboratory analysis.

Experience

2-5 Years

Level

Junior

Education

Clinical

Description :

1. Place and receive calls to schedule patients for pre-admission testing for surgery, endoscopy procedures and same-day surgery procedures according to unit specifications.
2. Contact primary care physicians offices for history and physical report, lab results and surgeons offices for pre-op and medication orders.
3. Collaborate with RN to identify patients needing anesthesia consult prior to their procedure based on their medical history/ unit protocol.
4. Manage all paperwork associated with an appointment, i.e. physician orders, laboratory reports, history, and physicals, etc.
5. Determine if patients history and physical, labs and any clearances are in epic for nurse consult.
6. Maintains knowledge of any test/appointment preparations.
7. Instructs patients on needed preps, what to bring and what to expect during the appointment.

Experience

2-5 Years

Level

Junior

Education

Associate

Description :

1. Responsible for accurately scheduling patients for surgical procedures to ensure the most effective use of Operating Room time.
2. Coordinates all necessary ancillary services, clinical equipment, and anesthesia assignments to ensure the availability of appropriate staff and equipment.
3. Acts as a liaison between admissions and operating room.
4. Notifies departments, services, and physicians if surgery date/time is rescheduled as necessary.
5. Responsible for identification of errors, troubleshooting issues, and the preparation and distribution of reports.
6. Verifies physician privileges perform data entry of post-operative documentation, billing, and reception duties.
7. Implemented EPIC OP-TIME system including building and maintenance of rooms, blocks and preference cards.
8. Communicate with physician offices to discuss scheduling conflicts and also to ensure that ICD-9 codes were correct for procedures.

Experience

2-5 Years

Level

Junior

Education

Medical

Description :

1. Explained procedure and testing required prior to procedure to the patient in the office.
2. Obtained required records and results from referring physicians office, lab departments, and hospitals.
3. Verified insurance coverage and any Pre-certifications if required.
4. Answered multi-line phone and routed calls to appropriate staff.
5. Assisted front desk with scheduling/rescheduling/canceling patient appointments in the computer system, faxing and scanning documents into patient's EMR.
6. Closed out credit card machine at end of day and sometimes went through the mail and made deposits.
7. Answered patient calls about billing and insurance to their accounts.
8. Assisted office manager with simple IT situations such as installing/troubleshooting printers, computers, and software.
9. Responsible for scheduling all outpatient procedures for the surgery center.

Experience

5-7 Years

Level

Executive

Education

HS

Description :

1. Responsible for scheduling surgeries at the ambulatory surgery center and local hospitals.
2. Coordinates scheduling of the surgical sites and appointments for all physicians while facilitating surgical dates with patients, relatives, and/or other support systems.
3. Assures surgeon preferences with the available resources.
4. Serves as liaison between patient and surgeon, facility, pre-op staff, etc.
5. Communicates with patients about: scheduling, pre-op testing, and visits, Insurance requirements, surgical consents, facility ownership disclosures, financial requirements.
6. Forward patient information packets and promptly responds to any patient questions prior to and after surgery.
7. Collects all pre-operative patient information and verifies the patient's clearance before proceeding with the scheduled procedure.
8. Contributes to the updating and creation of policies, procedures, and guidelines for the team.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Evaluate, organize and schedule physician requests for continuing patient care including consults, diagnostic testing, and surgical procedures.
2. Independently work to secure appropriate documentation including patient consent, insurance, and medical necessity verification.
3. Act as liaison between patient, physician, insurance carriers and other providers as needed.
4. Effectively communicates with staff, physicians and the public.
5. Demonstrates tact and diplomacy in communications and assures patient confidentiality with the appropriate release of medical records information.
6. Provide information to patients regarding preparation for tests, examinations, and procedures as necessary.
7. Scheduling surgical procedures, registration, entering procedures and codes into the system.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Record patients' medical history, vital statistics, or information such as test results in medical records.
2. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
3. Interview patients to obtain medical information and measure their vital signs, weight, and height.
4. Clean and sterilize instruments and dispose of contaminated supplies.
5. Show patients to examination rooms and prepare them for the physician.
6. Explain treatment procedures, medications, diets, or physicians' instructions to patients.
7. Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
8. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Experience

10+ Years

Level

Senior

Education

BBM