Systems Technician roles and responsibilities include executing the duties of an Information Technologist or Computer Systems Technician. The following are some core tasks that are mentioned on the Systems Technician Resume – setting hardware and software, installing and configuring drivers, maintaining and repairing technological equipment, installing LAN and WAN networks, managing security options, performing regular upgrades, troubleshooting system failure and bugs, keeping record of repairs and fixes, and rendering timely technical support to users.
A person who wants to get this job must depict these qualifications on the resume – experience with LAN and WAN networks, a thorough knowledge of computer systems and IT components, solid knowledge of data privacy principles and internet security and familiarity with all facets of computer components. A degree with a specialization in Computer Science can earn this job.
Objective : 5 years of experience as a Systems Technician, would like to obtain a position in a positive work environment that will extend the experience and utilize dedication to helping people and their needs while enhancing the company's productivity and reputation.
Skills : Advanced Skills in Computer Hardware, MS Office, Typing, Desktop Support.
Required to work flexibly, in accommodating customer requirements and possess a drive to provide a high level of customer service.
Performed installation, customization, and maintenance of the operating system and system software products in support of business processing requirements.
Performed system software installations, system software maintenance, and product upgrades.
Evaluated and integrated new operating system versions, drivers and hardware Tested software updates and patches.
Monitored and tuned the system to achieve optimum performance levels in standalone and multi-tiered environments.
Conducted system analysis, configuration management and developed improvements for system software performance, availability, and reliability.
Created documentation of current processes to be used by other internal teams.
IT Systems Technician Resume
Headline : Graduate with leadership training and over 7 years of experience in customer service. Proven experience in tier 1 IT service with a background in biological sciences and business management. Able to provide employers with administrative and technological support as well as professional communication skills and the drive to succeed.
Identified and evaluated technology devices and equipment malfunctions, troubleshot and performed appropriate repairs for the purpose of restoring devices.
Responded to a wide variety of inquiries and concerns from teachers, school staff, and students for the purpose of resolving technical support issues.
Utilized the school district's online maintenance work order management system, to enter and update work orders regarding damaged and malfunctioning technology devices.
Worked with personnel in both the Networked Learning and Operations Departments to contribute to an accurate and thorough inventory of instructional technology assets.
Collaborated with the school's enrollment clerk, Systems Operator, in the assignment and issuing of devices to students.
Entered and updated documentation and tracking information into the instructional materials asset management system.
Performed routine preventive maintenance and recommended/required updates as specified by hardware manufacturers and software programs.
Installed and removed programs as necessary for proper operation.
Information Systems Technician Resume
Summary : System Technician with 9 years of experience is now seeking to secure a challenging position in the IT Field where the experience will be utilized as well as expand the knowledge using MAC machines.
Skills : Forklift Operator, Computer Repair, Microsoft Word, Team Management, Leadership.
Installs and repairs microcomputer hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
Responsible for assisting customers with the configuration of software and hardware assets.
Troubleshoots software and hardware failures also identify network problems.
Provide knowledge to colleagues to resolve MAC issues remotely ranging from MAC notebooks to iPads and iPhones.
Perform lead responsibilities such as running weekly reports, weekly calls, ensure team members have the latest information needed to perform the job efficiently.
Provide documentation for future hires on common issues , also work closely with lead and management with future ideas and resolutions to common issues.
Work closely with supporting company IT team to help resolve issues within their environment ranging from Assets management, Licenses, McAfee/Security.
Partnered with SCCM Team to better understand and share knowledge to use the tools proficiently.
Client Systems Technician Resume
Objective : Motivated professional with 3 years of experience as a Client Systems Technician. Committed to excellence and customer satisfaction. Persuasive and influential communication skills. Ability to manage teams. Highly rated performer with outstanding achievements.
Trained in the electrical field as an on-the-job trainee and apprentice.
Assisted with the layout, installation, and maintenance of electrical systems.
Proficient in technical and field related preparation such as AC/DC theory, basic wiring practices, industrial motor controls, the National Electric Code, and other related subjects.
Assembled, tested, and maintained circuitry and electrical components according to engineering instructions and technical manuals.
Utilized knowledge of electronics to troubleshoot, repair, adjust and replace defective circuitry and electrical components.
Took corrective action by replacing parts such as coils and terminal boards by using tools to identify and resolve equipment malfunctions.
Liaised with manufacturers to obtain replacement parts and then performed preventative maintenance and service.
Ability to read blueprints, wiring diagrams, schematic drawings, operational procedure manuals and engineering instructions for compiling electrical units.
Fuel Systems Technician Resume
Headline : Accomplished and energetic Fuels Systems Technician with a solid history of achievement in Fuel systems repair. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Trouble Shooting, Equipment repair, and Reading comprehension.
Skills : Systems Engineering, Group Policy, Citrix XenApp, WAP.
Prepare and distribute troubleshooting documentation.
Contribution to written technical documentation and work order tracking process Utilize Ticket System to document work.
Built and Maintain a Computing Services Knowledge Base of Resolutions for Issues, Processes, Policies, Workflows, Configuration, Tutorials, and other important information.
Assist with Network and application troubleshooting issues Coordination with other departments in the setup of user accounts and email problems.
Coordinate with other departments in the resolving server issues.
Documented resolutions and created a knowledge base management repository to encourage and foster team collaboration and information sharing.
Provided end-user training to new and established software and hardware.
Utilized help desk software to resolve Level 1 & Level 2 incidents within Service Level Agreements (SLA's).
Provided recommendations and consultation on new software and hardware requests.
Sr. IT Systems Technician Resume
Summary : Sr. IT Systems Technician is seeking some challenging position to enhance and demonstrate the skills acquired over the course of professional studies, experience and competitive and encouraging milieu that utilizes and develops leadership and inter-personal skills to utmost. Experience in supporting multiple domains and environmental networks.
Installed and built information and communication workstations and base stations.
Worked with fiber backbone cabling and configuring embedded computer microprocessor units, hubs and LAN switches, Ethernet & Token Ring configurations.
Tested computer components for application of workstations upgrade software and hardware development.
Configured network installation, testing local and wide-area Novell and NT351, WIN311 and NetWare, GroupWise Management software.
Built computer clone systems from ground-up: software configuration and installation, upgrades, repairs and diagnoses at component and board level.
Implemented MS SMS, Intel LANDesk, Install Shield, and Desktop Management for desktop, server and network assessment of client environments.
Installed and configured routers, hubs, switches, and remote mobile units, sniffers hardware and software.
Manufacturing Systems Technician Resume
Summary : Solutions-focused, IT professional with proven experience providing desktop/network user support and system administration across diverse environments. Impressive record diagnosing and resolving problems in areas related to the hardware peripheral devices, networking and connectivity issues.
Skills : Systems Programmer, Installer, Service, Outstanding Communication Skills.
Provided support in installing, configuring, and maintaining various communication devices, voice mail systems, and applications.
Installed CAT 3, 5, 5E, CAT 6 wiring, and jacks for both voice and data applications.
Designed, developed, and fabricated customer MDFs for KSU, and PBX equipment and connections.
Planned and coordinated projects to install, configure, and maintain ancillary systems and CPE equipment per customer requirements.
Troubleshoot digital circuits - DS1, DS-3, OC-12, OC-48, PRI, ADSL, BRI, 56K, and 64K Frame Relay service spans for trunking and data network applications.
Successfully programmed, installed, and maintained configurations and IOS images/firmware within the networking equipment.
Achieved system uptime and continuity by diagnosing and repairing PC, router, and server-based hardware covering NIC cards, PVDMs, and media bay devices.
Senior Systems Technician Resume
Summary : Technology professional with 8+ years of experience in product support and development, hardware/software engineering. Resourceful team player who excels at building trusting relationships with customers and colleagues.
Skills : Microsoft Windows, Windows Server, Linux, Android, Technical Support, Technical Writing, Microsoft Deployment Toolkit, Validation, Citrix, Active Directory, Routers, Switches, LAN, Networking, JIRA.
Member of the team that managed the Intel Education Form Factor Reference Design Classmate PC's for the market.
Worked directly for Education software validation support of their hardware platforms.
Authored and edited technical documentation for assisting customers in general support of the platforms.
Created and maintained Lab test network for installation and updating of software, as well as the setup and troubleshooting of all Lab equipment.
Configured Intel Education devices for annual live technology events including Educational Training and Technology Show and Sales and Marketing Conference.
Served as the primary support technician for local school districts.
Worked directly with the school districts lead technician in building, maintaining and supporting Education devices for students.
Head Systems Technician Resume
Summary : Dedicated professional with over 22 years of progressive technical experience, without a single safety incident as a Head Systems Technician. Expertise encompassing test & measurement systems, effective support of advanced research technologies, and facilitating report generation tools for company wide usage.
Responsible for troubleshooting, through analysis, to resolve technical issues for established networks.
Accountable for the installation and configuration as well as overseeing the maintenance of network components.
Supervised the various lines (Analog, DS1, DS3, Ethernet, and Sonet) for local businesses, corporations, schools, the local and federal government.
Superintended coaxial cat 3, cat 5, and cat 6 cables, single and multi-mode fiber optic cables.
Utilized the transmission test equipment and analyzers (T-Berd, HST3000, Fluke and Acterna 2802).
Implemented customer service orders such as moves, additions, and changes in telecommunications services and equipment.
Analyzed the diagnostic issues on T-1 circuits; ISDN/PRI, ISDN/BRI, and POTS lines.
Executed circuits, equipment, and alarm testing.
Executive Systems Technician Resume
Headline : Work as an IT Professional to improve and assist in the day-to-day operations of a Company's LAN/WAN Area Network; Supporting local and remote users via Network Resources.
Skills : Network Administration, Network Security, Microsoft Office, Firewalls, PBX, Customer Relationship Management, Customer Service Skills, Network Management, IT Management, CCNA, Telecommunications, Routers, Switches, Cabling, Fiber.
Installed, maintained, upgraded and modified voice and data equipment and software applications on customer premises.
Analyzed and resolved T-1 network problems and issues, and installed new users communications requirements, including voice console programming.
Supervised repair of remote locations for both consoles and network issues.
Supported data network on the repair and maintenance of servers attached to local PBX, including installation of PBX patches and software upgrades.
Created databases to record all remote user said numbers (ISDN port) and connection locations in Primis Boxes to facilitate technicians' efforts in troubleshooting problems.
Developed a database of PBX location of T-1 circuits and DSUs to decrease the time involved in reporting circuit outages.
Collaborated with a remote tech on the installation for two Primis Boxes in the new repair facility.
Associate Systems Technician Resume
Summary : Highly effective Associate Systems Technician, with over 8 years of experience in voice network installation, administration, maintenance, and support. Strong skills in the Nortel PBX environment and related core applications. Keen ability to diagnose and resolve hardware and software issues, and to see projects through from conception to completion with efficiency and accuracy.
Skills : Proficient With Microsoft Operating Systems Including, Windows 7, Vista, XP, 2000, Server 2003 and Server 2008. Skilled In Microsoft Office Suites.
Managed all aspects of the voice network including administration, maintenance, support, moves, adds and changes.
Oversaw and maintained the operation of multiple PBX's (Nortel 81c and 61c) including Voice over ATM.
Responsible for the total maintenance of the voice network including problem diagnosis, resolving hardware and software malfunctions, installing common and peripheral equipment.
Organized, planned and executed all client requested moves, adds and changes.
Proposed and contributed to the restructuring of campus cable infrastructure.
Kept accurate and up-to-date records on the system and physical facilities.
Coordinated with vendors by attending conference calls with service providers during link failure or major problems to reduce total downtime to client.
Avionics Systems Technician Resume
Objective : Motivated and determined Avionics Systems Technician always relish any opportunity to learn new skills. Have experience briefing and training others on new methods, procedures, and equipment.
Provide system reports in order to perform quality control analysis for the government.
Oversee deployment of the suite for safe packing and unpacking, movement and set-up of the system, with associated travel as required.
Jr. Systems Technician Resume
Objective : 2 years of experience as a Junior Systems Technician for an established engineering firm while expanding knowledge and acquired skills in mechanical engineering technology, drafting, and equipment and system debugging maintenance.
Skills : Inventory Management, Active Directory Management, MS Office, Maintenance.
Installs, repairs, make adjustments, configures, provides preventative maintenance and service for computers, monitors, and other related peripherals.
Assists in the use of various computer systems, peripherals, and various software applications.
Installs upgrades to existing software packages and computer systems.
Diagnoses and corrects local area network and connectivity issues.
Analyzes and corrects inter-and intranet connectivity issues from remote sites utilizing network management systems.
Provides operational and software support to users on-site and via phone, including hands-on training as needed.
Maintains up-to-date troubleshooting and problem-solving skills appropriate to existing and new hardware.
Obtains documentation and test equipment necessary for repairs.
Systems Technician II Resume
Objective : Recent graduate in Computer Science. Excellent time management and problem-solving skills. Highly organized with the ability to work in a team environment, manage multiple projects and consistently meet deadlines.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, and all configurations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Set up equipment for employee use, perform or ensure proper installation of cables, operating system, or appropriate software.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Confer with customers by telephone or in-person to provide information about products or services.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken.
Systems Technician Resume
Summary : 11+ years of experience as a Systems Technician is now seeking a position in a production environment that will effectively utilize my training, experience and offer the opportunity for career growth.
Skills : Systems Technician, Inventory, Production, Troubleshoot, Networking.
Extensive experience in reading of blueprints/diagrams, assembly drawings and wiring diagrams.
Use of inside and outside calipers and micrometers.
Experience working on the various aspects of building the system utilized on all Navy ships for Navigation, Weapons Systems, and Communications.
Assembly and/or wiring of electrical cabinets, including the building of production sub-assemblies, using detailed work instructions, Voltmeters, and Amp meters.
Visually inspect work, perform necessary changes and modifications to wiring configurations.
Work daily with test department on system failures, troubleshooting and rework of components.
Interface with quality representatives, manufacturing engineers and/or customer representatives to ensure the highest possible quality on products manufactured.