The main duty of a Tasting Room Associate is to greet visitors who visit the winery and help them in their tasting process. The following are certain core tasks seen on the Tasting Room Associate Resume – pouring wines for tasting; providing a memorable experience for the guests, describing wine and winery history, providing general information to the tourists, handling routine sales transactions; displaying and stocking retail items and wines; assisting in maintaining cleanliness; raking and maintaining bocce courts; handling labeling and capping process; and performing all other duties as assigned.
To work at this capacity, the following skills are needed – wine-related experience, knowledge of wine and wine production; commitment to excellence and high attention to details; proficiency with computers and POS systems; and excellent presentation skills. Formal education beyond a high school diploma is not expected.
Objective : Young and energetic bilingual individual, with a Bachelor's degree in Spanish Language and Literature from State University. First level sommelier through the court of Master Sommeliers. Cellar intern at Girard winery in Napa Valley. 10 years customer service/sales experience working in the restaurant and wine industry.
Skills : Spanish, Interpersonal.
Description :
Hosted private events Demonstrated educational wine tastings for guests.
Responsible for counting cash drawers and ensuring accuracy of money count.
Responsible for Opening and closing of wine tasting room.
Responsible for Stocking of different products Control of Machinery in the Manufacturing Process.
Provided customer service, tastings, and educational tours of the winery estate.
Responsible for Serve and describe over 15 different wines to customers.
Provided a brief discussion about wine and winemaking.
Experience
2-5 Years
Level
Junior
Education
B.A. In Spanish
Sr. Tasting Room Associate Resume
Objective : An organized business professional with the ability to successfully manage multiple projects simultaneously. looking for a challenging and rewarding career that will utilize and enhance communication, research and analytical abilities.
Skills : Customer Service, Management, Data Entry, Computer.
Description :
Responsible for insuring an optimum experience for the customer, selling of wine and wine clubs, inventory, scheduling of employees, problem solving.
Drafted letters, memos, and various correspondence in response to calls and emails.
Created and maintain various file and record databases using Microsoft Office applications, including group reservations, donations and customer loyalty programs.
Organized and maintained employee paperwork, including W-4 and I-9 forms.
Took orders for, prepare paperwork for, and package outgoing shipments.
Designed flyers, brochures, and signage for winery sales and events.
Maintained an updated master calendar for various department managers.
Experience
2-5 Years
Level
Junior
Education
M.S. In Human Relations
Jr. Tasting Room Associate Resume
Headline : A self-motivated, reliable and hard-working professional with over twenty-five years of experience in the Food Service Industry and expertise in Operator Sales, Operations Management, plus Regional and Local Purchasing. Detail oriented with strong negotiation skills and creative problem resolution abilities.
Skills : Microsoft Office, Management, Customer Service, Quickbooks, Sales.
Description :
Created a memorable experience for the guests, pouring wines for tasting, describing wines and winery history handling routine sales transactions, .
Provided customer service for an average of 80-200 customers per day, answered charts and company data reports customer inquiries, solved problems, and provided new product information.
Described product to customers and accurately explained details of vintage, origin and AS 400 systems.
Provided an elevated customer experience to generate a loyal Multitasking.
Worked as a team member in a fast paced environment performing proficiencies in telephone, e-mail, cashier duties and product assistance while providing excellent customer service.
Recommended high-volume environment.
Assisted in organization and setup of special events.
Experience
5-7 Years
Level
Executive
Education
Advanced Chemistry And Biology
Asst. Tasting Room Associate Resume
Headline : To secure a position as an Assistant Fitness Manager to exercise and apply knowledge of health, fitness, and wellness to clients of all ages with various health related needs.
Skills : Social Media Marketing, Customer Service, Wine Club Management, Email Campaigns, Business Management.
Description :
Performed all aspects of operations in the tasting room and marketplace.
Built a strong relationship with our regular guests to ensure customer loyalty.
Increased customer satisfaction by providing excellent customer service to the EMV (Early Mountain Vineyards) community.
Contributed to training seminars to educate new colleagues about wine and service procedures.
Contributed to the raising of sanitary standards within the tasting room and behind the bar.
Executed all changes in wine and retail inventory in coordination with senior management.
Achieved the highest number of EMV member club sign-ups in two consecutive quarters.
Experience
5-7 Years
Level
Executive
Education
Master Of Science
Tasting Room Associate III Resume
Summary : To obtain a position that utilizes any of skills in Administration, Medical Assisting, or as an Insurance Agency Producer/CSR. Core Skill Areas Office Manager Scheduling Planning Computer Software Programs Shipping/Receiving Filing Organizing Insurance Authorizations Medical Emergencies/Procedures Customer Service Building Client Relationships Accounts Payable/Receivable Billing/Collections.
Skills : Microsoft Office, Apple Products, Experienced Sales Manager, Event Management, Customer Service Professional.
Description :
Maintained an orderly work environment while collaborating in a team setting with all colleagues.
Provided front of house customer service, guiding guests through wine tastings.
Educated and answered questions about wines in-house and at off-sight events.
Responsible for Selling, re-stocking of wine and merchandise.
Responsible for Setting up and providing service for a variety of parties and special winery events.
Assisted in the wine bottling process.
Represented the winery at local events and attended wine events throughout the pacific northwest.
Experience
10+ Years
Level
Senior
Education
NURSING PROGRAM
Tasting Room Associate II Resume
Headline : Dedicated to setting goals and excel in achieving goals. Effectively detail-oriented and able to stay on task to meet the needs of patients. Ability to lead others in high-demand situations.
Skills : Forklift Operator, Microsoft Office.
Description :
Provided customer service for an average of 80-200 customers per day, answered customer inquiries, solved problems, and provided new product information.
Described product to customers and accurately explained details of vintage, origin and production.
Provided an elevated customer experience to generate a loyal clientele.
Worked as a team member in a fast paced environment performing cashier duties and product assistance while providing excellent customer service.
Placed orders and conducted monthly inventory counts.
Recommended merchandise based on customer needs.
Assisted in organization and setup of special events.
Experience
5-7 Years
Level
Executive
Education
Advanced Chemistry And Biology
Tasting Room Associate I Resume
Summary : Obtain a full-time position with a company seeking an ambitious, dedicated and highly motivated team member with ability to manage several tasks in a stressful environment and effectively motivate peers. Detail-oriented with strong communication skills and the ability to learn concepts quickly.
Conducted daily winery tours with groups ranging from 3 to 75 people at one time.
Ran and operated POS system.
Sorted wine and assembled orders.
Palletized and stretch-wrapped pallets during bottling.
Provided the first line of communication and customer service to the customer by greeting, directing and answering questions regarding wines, merchandise, history, and facilities.
Served samples of wine, along with appropriate information concerning the wines, to customers in both individual and group settings.
Ensured wines were adequately stocked in the retail area.
Experience
7-10 Years
Level
Management
Education
B.A. In Arts
Tasting Room Associate/Coordinator Resume
Summary : Hard working and fun-loving healthcare professional seeking growth and challenge in the healthcare industry. Four years of experience working in a highly productive, fast-paced oral surgery office as an RDA. Demonstrates the highest quality of holistic patient care and office management. Strong decision making and time management skills.
Skills : Microsoft Office, 10-Key, Testing.
Description :
Handled routine purchase transactions, including operating cash register and accounting for daily sales.
Performed facility housekeeping, to include Tasting Room, restrooms, patio, and break areas, daily.
Maintained a high level of professionalism while conducting wine tastings in a fast-paced, stressful environment, at various wine festivals across the Triad.
Continuously expanded wine education in order to better perform, communicate, and enhance the client's customer service experience.
Educated customers regarding wine, history and facility.
Promoted wine club to all customers, cross sell products.
Handled purchases using POS system and provide retail-related guidance to customers.
Experience
7-10 Years
Level
Management
Education
Associate Arts
Tasting Room Associate/Consultant Resume
Summary : A down to earth, driven, and passionate person with an intense student like mentality. believe in the power of positivist creating positive results and maximizing your territory to ensure efficiency. attack endeavors wholeheartedly with the belief that practice makes perfect, and by knowing how to correctly research and resource, with an enthusiastic eye to succeed. would like to obtain an entry level position for a quality company with potential for advancement.
Skills : Microsoft Office, Public Speaking, Customer Service, Planning, Coaching/Mentoring, POS Systems.
Description :
Greeted customers warmly, created lasting relationships through building rapport and in doing so, building a loyal cliental.
Gave samples of wine, educated customers on the basics of wine and sold bottles and cases.
Led tasting room host and representative to guests and club members.
Introduced the tasting room in an inviting and eloquent fashion, while also instantly creating a comfortable atmosphere that people want to be in, and being clear with what we have to offer with wine type, tastings, glass pours, and pricing.
Opened and closed procedures, as well as maintaining cleanliness and overall look of tasting room to the public.
Sold wine to guests that come in for tastings and encouraging their return with the goal of making them a club member.
Educated guests about the wine and our winery in entertaining way that is also informative while also being able to effectively answer any questions they have.
Experience
7-10 Years
Level
Management
Education
B.A. In Spanish Linguistics
Tasting Room Associate Resume
Objective : Hard-working, dedicated, detail oriented, prospective employee looking to become a valued member of your team. Currently in a Wine Club Manager position for two sister wineries, Roblar Winery and Royal Oaks Winery. Highly acclimated to a fast pace work environment and making quick decisions, all while actively conversing with customers and giving excellent customer service.
Presented to and taking care of large groups and parties, pouring and representing wine at events, and marketing/creating events by outside advertising to various companies and organizations.
Educated clients about general wine knowledge and product specific details, selling the experience as well as the product.
Managed multiple customer relationships simultaneously all with excellent customer service.
Scheduled reservations for tastings, tour, and pairings.
Provided excellent customer service to each person that entered the winery.
Worked with marketing and events.
Represented the winery at several festivals and the Greater Richmond Bridal Expo.
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