A Telecommunications Administrator is a type of communication analyst who works with network systems analysts, computer scientist and end users for improving the efficiency and quality of various networks. The most common work activities seen on the Telecommunications Administrator Resume include the following – taking responsibility for maintaining equipment and networks, providing support to the workers handling the data and voice communications, building local and wide-area networks, or company intranets; and training subordinates.
The nature of the job demands the following skills and abilities – the ability and experience to work with a variety of users and strong interpersonal skills; the potential to handle emergencies quickly and promptly; and the ability to lead and oversee the team. To become one, the individual should embrace an associate’s degree in relevant areas.
Objective : Detail-oriented, self-motivated, and dependable with a broad base of experience surrounding IT. Skills include billing and reconciliation of expenses charged from vendor invoices, as well as verifying any 10% fluctuation on month-to-month charges. Understanding of PeopleSoft and accounts payable/receivable.
Skills : Microsoft Word, SharePoint, Billing.
Description :
Receives invoices from communities, vendors, and corporate associates.
Reviews each invoice, looking for legitimacy, accurate coding, appropriate approvals, and to ensure that the correct amount is paid.
Responds to inquiries from vendors, field operations, and corporate about invoice payment and coding.
Researches invoice and account issues, looking for over or under payment.
Utilizes existing systems to research issues.
Tracks terms and modifications of associates to keep documentation accurate and coding specific.
Performs as a liaison between communities, vendors, and corporate associates and telecommunications systems.
Experience
2-5 Years
Level
Junior
Education
Computer Programming
Sr. Telecommunications Administrator Resume
Objective : Telecommunications Administrator is responsible for the day-to-day operations of the telephone system, including telephone and internet service, as well as basic network infrastructure.
Skills : Data Analysis, Microsoft Office, MS SQL Server, Oracle, Electronic Spreadsheets.
Description :
Administratored of conference calling cards and online web conferencing tools for all associates.
Participated, administered and managed multiple projects and provides routine updates on findings and savings.
Learned everything could regarding telecom, billing, coding and administration of user accounts.
Came into company with no previous knowledge if telecom and very self sufficiently learned many skills surrounding telecom as well as many financial assets.
Received invoices from communities, vendors, and corporate associates.
Reviewed each invoice, looking for legitimacy, accurate coding, appropriate approvals, and to ensure that the correct amount is paid.
Responded to inquiries from vendors, field operations, and corporate about invoice payment and coding.
Experience
2-5 Years
Level
Junior
Education
Business Computer Programming
Jr. Telecommunications Administrator Resume
Objective : Data analysis and report development is an excellent combination of technical and personal activities to make the day interesting. past experiences involved teaching computer languages, programming, managing a technical Help Desk, Database Management, and ETL.
Skills : Programming, Managing.
Description :
Learned everything I could regarding telecom, billing, coding and administration of user accounts.
Came into company with no previous knowledge if telecom and very self sufficiently learned many skills surrounding telecom as well as many financial assets.
Managed and maintained information systems infrastructure.
Trained staff in communications and administrative organizational and analytical.
Maintained accurate inventory information for internal services and generated accurate and timely cost allocation files each financial period.
Managed and updated 2 Telecommunications database for 2 companies for desktop telephony, wireless, and international pass thru charges recurring on a monthly basis.
Researched and resolved all Billing and Cost Accountant remedy tickets in a timely manner by updating charge numbers.
Experience
2-5 Years
Level
Junior
Education
Bachelor's In Healthcare
Asst. Telecommunications Administrator Resume
Summary : Experience in VOIP Telephone Systems, Voice Mail, and Call Accounting. Knowledge of Design, installation, and troubleshooting structured cabling and wiring systems. Knowledge of the installation, implementation, and maintenance of telecommunication equipment. Proficient in Microsoft Word and Excel. Strong verbal and written skills.
Skills : Windows Server, Accounting.
Description :
Installed and maintained telephone systems and other voice communication systems including enhanced and unified voicemail systems.
Performed moves, additions and changes of telecommunication system and equipment.
Maintained adequate inventory of replacement telephone equipment and spare parts for corporate and regional buildings IE: Telephones, cables and headsets.
Update Multiple Facility Phone Directories Telecommunication Maintenance and upgrades.
Monitored network to ensure proper functioning of lines and hardware.
Identified, consultedwith in-house staff and outside vendors/service providers to resolve network issues using structured trouble shooting guide lines.
Maintained documentation of instances of hardware failure, repair, installation and other support work requests.
Experience
10+ Years
Level
Senior
Education
Information Systems
Associate Telecommunications Administrator Resume
Objective : 11 years as an IT professional focused on creating solutions that exceed needs, lower costs, and improve customer relationships. Strong background experience ranging from layer 1 cabling and punch down to Microsoft Great Plains and MS SQL server administration to Voice-over-IP, network/server administration, and department management.
Skills : Microsoft Office, JIRA.
Description :
Exercised interoffice network and telephone system changes on a regular basis and contacting contracted companies to authorize various distant .
Answered help desk tickets and issuing prompt solutions to employee's problems and needs.
Managed call flow and reporting for 9 on site call centers; providing phone and printer support; maintaining all .
Managed database and cost allocation for 52,000+ telecommunications services.
Researched, documented and reconciled discrepancies between vendor and SAIC data.
Allocated cost per period in accordance with corporate policies.
Created, managed and analyzed cost estimates and cost analysis reports every accounting period by way of trend analysis as it relates to the Wireless International Budget Cost for 2 companies (SAIC and Leidos).
Experience
2-5 Years
Level
Junior
Education
GED
Telecommunications Administrator III Resume
Summary : Telecommunications Administrator III with a decade of experience in varied environments. Looking for a position that will build off in-depth knowledge of infrastructure components using open source technology.
Skills : Admin, Management Skills.
Description :
Responsible for maintaining continuous inbound and outbound service.
Responsible for all MAC within the company.
Maintained all phone equipment.
Provided cell phones and pagers for over 250 approved positions.
Worked with vendors on a daily basis to request service, repairs, adjustments to invoices, and replacement equipment.
Programmed VDN's and Vectors.
Provided weekly and monthly reports of inbound and outbound line traffic.
Requested installation and setup for Centrex lines at new branch locations.
Maintained all lines and equipment for 40+ branches.
Experience
10+ Years
Level
Senior
Education
Bachelors
Telecommunications Administrator II Resume
Summary : Highly qualified Telecommunications Administrator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Proficient In Windows 7, 8, XP, Server 2003, And Linux.
Description :
Responsible for Implementation and administration of voice servers and appliances.
Met schedules to meet monthly allocation deadlines.
Imported and disconnected services per vendor orders with accordance to the billing invoices and budgets set forth by each Company (SAIC and Leidos).
Negotiated and implemented a new telecom carrier contract, reducing annual costs and improving service nationwide for all locations.
Installed new data and voice circuits nationwide.
Created and maintained corporate annual telecom budget.
Maintained remote e-mail software for PDA's.
Experience
10+ Years
Level
Senior
Education
GED
Telecommunications Administrator I Resume
Summary : Telecommunications Administrator with 4+ years of expert ensures compliance with applicable federal, state, and local laws and regulations Completing all required compliance training, Maintaining knowledge of and adhere to Flagstar's internal compliance policies and procedures, Responsible to keep up to date with changing regulations and policies.
Skills : Lync 2013; MS Office Suite 2013; CampusVue Rel 16.00/Reg 7.0; Vision Tracker; Scanning.
Description :
Programmed VDN's and Vectors.
Provided weekly and monthly reports of inbound and outbound line traffic.
Requested installation and setup for Centrex lines at new branch locations.
Maintained all lines and equipment for 40+ branches.
Maintained monthly budget spreadsheets and balance to AS400 periodically.
Responsible for city phone system (Avaya), maintain phone software with adds, moves and changes as well as the voice mail system and call accounting system.
Trained back up technicians on phone system.
Resolve service requests that are phone related via HDA service request system.
Experience
10+ Years
Level
Senior
Education
Customer Service Representative
Telecommunications Administrator Resume
Objective : Telecommunications Administrator with 23 years of experience in Telecommunications, Project Management, IT, Accounts Payable Invoice Billing, Contracts Administration, Internal and External Customer Training, Business Operations, and Call Center Management. Well organized; strong leadership, excellent communication skills, and highly capable of identifying and restructuring ineffective and inefficient business policies and procedures.
Skills : Telecommunications Consultant, Project Management, System Administration.
Description :
Optimized agent stations for optimal performance with the company programs.
Administered to support a Nortel PBX and Meridian Mail system for day to day voice traffic and developed a simplified auto attendant voice application for general public access.
Coordinated all telephone, wireless, and radio services and associated equipment.
Developed and maintained close working relationships with our vendors and end users - resulting in 10% monthly wireless service access discount and 25% purchasing discount.
Processed and reconciled vendor invoices - streamlining for cost effective expenses.
Resolved all telecom service interruptions, service outage and billing discrepancies - utilizing strong analytical and problem solving skills.
Worked with Sales & Marketing to create telecom directory and advertising schemes to better direct customer sales traffic.
Developed yearly budget IT Expense reports.
Project managed implementation of company-wide Voice over IP telephone conversion resulting in 90% cut in Telco service expenses.
Experience
2-5 Years
Level
Junior
Education
B.A.
Telecommunications Administrator Resume
Objective : Responsible for Configuring Routers and switches, Wireless, Firewalls, Working with Agencies to schedule upgrades, installs and maintenance of all network gear, and assist contractors with Agency-specific systems.
Skills : Leadership, Management.
Description :
Provided 1st and 2nd level support across 22 locations for all of company voice and data services.
Configured and administered Avaya VoIP systems including S8720, ESS S8500, S8300, Modular Messaging, Witness CSCM, AES, CMS, eCAS reporting and Val Manager.
Configured and administered Cisco Catalyst layer 2/3 switches.
Managed teleconferencing, web and audio conferencing to include Tandberg, LifeSize, Adobe, Qwest, GoToMeeting, WebEx Manage dialplans and program vectors, vdn, agents and stations.
Managed company toll free switched and dedicated numbers.
Managed telecom projects from design through implementation and support.
Reviewed billing, made strategic recommendations and right-sized services with line of business needs and requirements.
Configured 96XX, 46XX, IP Softphone, IP Agent, Polycom and Attendant Consoles Develop procedures for installation, use, and problem resolution on communications hardware and software.
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