Telecommunications Technician Resume Samples

A Telecommunications Technician will oversee the business telecommunication networks which includes cable, internet, telephones, and other office equipment. The job description includes taking responsibility for the installation, planning, and maintenance of all systems, as well. A well-drafted Telecommunications Technician Resume gives a list of the following core duties – installing and maintaining systems, upgrading systems if needed, performing regular tests to ensure all components are running well, testing circuits, troubleshooting and repairing systems and solving all issues.

Employers look for technicians with the following skills and abilities – knowledge in various telecommunications systems and practices; basic diagnostic skills; customer service experience, familiarity with OSHA safety standards; ability to think analytically and physical fitness as needed at the job. An Associate’s degree in telecommunication is a common qualification represented on resumes.

Telecommunications Technician Resume

Summary : Telecommunications Technician with 12 plus years of experience. Demonstrated ability to work effectively both independently and as an integral part of a larger team effort with a passion for building virtual global communities by advocating a common commitment to excellence.

Skills : Microsoft Office Suite, HTML 5, CSS3, Javascript, Bash Shell, Ajax, C, Type 45 Wpm, php, Mongodb, Nodejs, MySQL, MongoDB, angjularjs, UML, React.

Description :

    1. Ensuring the uninterrupted availability of telecommunications and all internal communications services in a patient mission-critical environment.
    2. Drive continuous improvement in the quality, efficiency, and delivery of all telecommunications services.
    3. Direct the efforts of a telecom support team tasked with the administration of multiple systems, Telemate call accounting software, and Cisco VoIP system.
    4. Full management of all related procurement and billing administration.
    5. Provide value-added service by providing backup support for two additional hospitals on an as-needed basis.
    6. Serve as a strategic member of the hospital space planning committee.
    7. A key contributor to the savings of hundreds of thousands of dollars through attentive management, cost-effective improvements, and purchase of telecommunications facilities. 
    8. Worked in close collaboration with contractors including cabling, electrical, computer, nurse call, fire, and security.
    9. Medical monitoring to cost-effectively design and install all necessary voice devices and cabling infrastructure that included fiber backbone, CAT 5 voice and data cabling.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate


Head Telecommunications Technician Resume

Summary : A hardworking and focused employee at with an Associate Degree in Smart Building Technology. Experience in addressing specific customer requirements through 18+ years in sales and customer service. Past experience working with home wiring, home theaters, and computer networking.

Skills : Telecommunications, Telephone, Wireless.

Description :

    1. Planed network installations by studying customer orders, plans, manuals, and technical specifications.
    2. Ordering and gathering equipment, supplies, materials, and tools, assessing installation site, and preparing an installation diagram.
    3. Established voice and data networks by running, pulling, terminating, and splicing cables.
    4. Installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems.
    5. Verified service by testing circuits, equipment, and alarms, identifying, correcting, or escalating problems.
    6. Documented network by labeling and routing equipment and cables, recording configuration diagrams and specifications.
    7. Maintained network by troubleshooting and repairing outages testing network back-up procedures; updating documentation.
    8. Maintained customer rapport by listening to and resolving concerns, answering questions.
    9. Maintained a safe work environment by following codes, standards, and legal regulations.
    10. Kept supplies ready by inventorying stock, placing orders, verifying receipt.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.Tech


Telecommunications Technician-Intern Resume

Objective : Telecommunications Technician with 3 years of experience, is now seeking advanced level technician employment in data, VOIP and fiber optics and/or field service engineering.

Skills : Bucket Truck, Dependability, Reliable, Respondable, Self-Motivated, Ability to Work.

Description :

    1. Perform Inside Plant, functions in copper and fiber cabling, maintenance, troubleshooting and repair of NIPR, SIPR and commercial networks.
    2. Assisted in OSP cabling and trenching installation cable TV, and telephone cabling installations.
    3. Performed maintenance, troubleshooting, and repair of equipment and cables installed.
    4. Planned network installations by conducting site surveys, studied customer orders, plans, and technical specifications.
    5. Train co-workers in ISP installation methods according to BICSI, EIA, TIA, and ANSI codes, regulations and standards.
    6. Maintain records of work orders, inventory, and training using Microsoft Word, Excel, and Visio to record all information.
    7. Verified services using Fluke network assistant analyzer tester and OTDR to perform tests and to troubleshoot circuits, equipment, identifying, correcting, or escalating problems.
    8. Documented network by labeling and routing equipment and cables, recording configuration diagrams and specifications.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate

Telecommunications Technician II Resume

Summary : Over 8 years of diverse administrative experience. Proven ability to handle and manage an office environment, excellent customer service, organizational, and technical skills.

Skills : Test System, Troubleshoot, Dependability, Reliable, Respondable, Self-Motivated, Ability to Work.

Description :

    1. Ensured adherence of all applicable regulations, instructions, and Internal Operating procedures (IOP, including ensuring the Telecommunication Center) ISO 9001 guidelines.
    2. Relayed and transmitted secure, accurate messages via the Automated Digital Network (AUTODIN) communications system.
    3. Ensured encryption and decryption of classified message, and the proper protection and handling equipment, materials, and publications.
    4. Monitored and reported circuit outages, degradations, equipment malfunctions through the appropriate chain of command in order to expedite the establishment. 
    5. Used the computer daily to log records, reports, and hand receipts for all equipment accountability.
    6. Maintained cryptographic inventories and reported outages by sending classified messages and secure telephone calls through secure voice.
    7. Performed duties as switchboard operator; operating a multi-line telephone system.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Chief Telecommunications Technician Resume

Summary : 18+ years of experience as a Chief Telecommunications Technician is now looking to gain a position which will allow using years of experience in the Telecommunication/IT industry.

Skills : Microsoft Word, Excel, PowerPoint, Photoshop, Photography, Telecommunications.

Description :

    1. Responsible for the Telecommunication Infrastructure for the Main and Satellite campuses Directed the installation of new PBX and VoIP systems for the University.
    2. Installed an NEC PBX for the new 400 room dorm on the main campus.
    3. Provided telephony services for the newly acquired Hospital which became a 500plus telecom set building.
    4. Relocated multiple departments for a renovation project to other buildings and upon completion moved departments back.
    5. Maintained wiring plant in excel by building and pair count which allowed for easy moves adds and changes.
    6. Installed billing program for monthly departmental budget chargebacks for outbound calls and for new and replaced telecom equipment.
    7. Helped to manage the annual telecommunications overall costs.
    8. Approved payment to vendors for monthly charges related to the incoming, and outbound calling PRI, T1, POTS lines and Cellphones.
    9. Allowed the University to become a time and materials customer because of the experience as a former telecom field technician.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Telecommunications Technician III Resume

Headline : Highly experienced in infrastructure and technology course development and training, frequently serving as a consultant and in-house trainer for national and international telecom companies.

Skills : Welding, Arc, Telephone Engineering, Forecasting, Testing, Circuit Provisioning, Microwave, Digital Radio, Fiber Optics, Cable Engineering, and Flux.

Description :

    1. Establishes voice and data networks by running, pulling, terminating, and splicing cables.
    2. Installing telecommunications equipment, routers, switches, cable trays, installing and updating ladder racks.
    3. Verifies service by testing circuits, equipment, and alarms, identifying, correcting, or escalating problems.
    4. Documents network by labeling and routing equipment and cables, recording configuration diagrams and specifications.
    5. Maintains network by troubleshooting and repairing outages, testing network back-up procedures, updating documentation.
    6. Maintains customer rapport by listening to and resolving concerns, answering questions.
    7. Maintains safe work environment by following codes, standards, and legal regulations.
    8. Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
    9. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests.
    10. Complete install of two buildings with a team of three over 2 weeks time period.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS

Telecommunications Technician-Supervisor Resume

Summary : Motivated, professional with 17 years of track record in the Telecom field as a Telecommunications Technician. Dependable and reliable with extreme loyalty and pride for the company.

Skills : Telecommunications, VoIP, Provisioning, Networking, Help Desk.

Description :

    1. Perform telecommunications maintenance support for moves, adds, changes and disconnection of telephone service.
    2. Receive and respond to telephone trouble calls and calls requesting telephone-related information.
    3. Resolve problems by analyzing and repairing or replacing defective equipment, and programming telephone instruments as requested by users.
    4. Maintain inventory of campus infrastructure equipment, installed cable plant and spare telephone equipment.
    5. Conduct site surveys to determine technical requirements for installations, relocations, and upgrades of telephone equipment, systems, and services.
    6. Maintain records of telephone trouble calls, client orders and other records to track services provided by telecommunications vendors.
    7. Submit monthly progress report, describing the work completed and the work forecasted.
    8. Maintain Telecommunication Equipment Inventory by performing monthly inventory and preparing a necessary purchase order. 
    9. Perform Monthly UPS inspection and report on findings from the inspection.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MS

Sr. Telecommunications Technician Resume

Summary : Seeking a challenging Information Technology/Telecommunications Management position where the esprit de corps, dedication, determination, motivation can be utilized in accomplishing the company mission objectives.

Skills : Team Player, Security Clearance, Technical Support.

Description :

    1. Conducted moves, adds, changes and deletion requirement for plain old telephone and VoIP services from start-to-finish.
    2. Troubleshot and maintained voicemail systems, electronic key systems, private branch exchanges, central office switches.
    3. Performed commercial installation and troubleshooting of voice/local area network cabling infrastructure.
    4. Reviewed floor plans, schematics, blueprints for installation or removal of telecommunications services and infrastructure.
    5. Established, modified and deleted hardcopy or electronic records within the appropriate database application.
    6. Surveyed customer service requests for moves, adds, changes and deletion of services, wrote work order requirements.
    7. Attended front-facing customer meetings; provided solutions/alternatives to achieve customer's' requirements.
    8. Reviewed and recommend modifications to statements of work (SOW) for vendor performed services and projects.
    9. Evaluated team or vendor performed work ensuring compliance with EIA/TIA and NFPA codes and standards.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Jr. Telecommunications Technician Resume

Headline : A hardworking individual with strong customer service and leadership skills. Seeking to apply skills to fill an entry-level position as a clerk. Looking forward to an opportunity to grow and become a skilled and contributing member of a purpose-driven team striving for excellence.

Skills : Dependability, Reliable, Respondable, Self-Motivated, Ability to Work.

Description :

    1. Rendered direct supervision to field service technicians.
    2. Determined and addressed complex service matters through expert maintenance and installation of telecommunications equipment and products.
    3. Observed diagnostic issues and made use of test instruments in troubleshooting network hardware.
    4. Set up and conducted testing to different communication equipment and services to the specified configurations.
    5. Guaranteed proper working order for the latest and simplified network services.
    6. Applied efficient time management skills to meet customers' commitments and deadlines.
    7. Coordinated with internal and external clients in providing exceptional customer service.
    8. Sustained positive working relationship with the entire level of staff and displayed a team-oriented attitude.
    9. Served as Acting Turf Team Leader and held responsibility in mentoring and facilitating a team of 15 installation and maintenance field service technicians.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Unit Telecommunications Technician Resume

Headline : Seeking to continue work in a face-paced environment. Includes military telecommunications network experience with a secret clearance and strong work ethic in a fast-paced environment specializing in the continental, enabling to lead and direct.

Skills : Network Monitoring and/or Maintenance, Troubleshooting Voice and Data Circuits, Routing Protocols, Strong Written, and Verbal/Phone Communication Skills.

Description :

    1. Accounting for over $72 million dollars' worth of gear and over 300 personnel.
    2. Conducted gear inventory for over $290 million dollars, receiving 100% for every inspection conducted.
    3. Consistently displayed exceptional technical skill, performance, and resourcefulness by managing the telecommunication section.
    4. Handled incoming calls from subordinate units, responded to inquiries and providing customer service in all matters related to communications.
    5. Served multiple positions including squad leader, platoon Sergeant, training Non-Commissioned officer, electronic key management system manager and hazmat coordinator.
    6. Performed office work such as answering telephone calls, filing, routing mail, making copies, re-establishing job technical skills manuals and scheduling meetings.
    7. Ordered and received office supplies, radio communication supplies, and unit supplies for over 300 personnel, tracking funds and equipment efficiently.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Telecommunications Technician-Cable Resume

Summary : Dedicated and articulate professional with years of outstanding performance, and excelled as a leader. Accountable and ambitious, able to remain focused and productive in challenging situations.

Skills : Supervision, Transportation, Telecommunications, Security.

Description :

    1. Installed, operated, and performed unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, and associated equipment.
    2. Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit.
    3. Installed, operated, and performed strapping, re-strapping, preventive maintenance checks and services, on communication security devices.
    4. Operated and performed Preventive Maintenance Checks and Services on assigned vehicles.
    5. Installed, operated, and performed preventive maintenance checks and services on assigned power generators.
    6. Supervised operations and assisting team members in the installation and operation of multichannel line-of-site and tropospheric scatter communications systems.
    7. Supervised, performed and assisted team members in the performance of unit-level maintenance on assigned communications equipment.
    8. Familiar in requesting logistical support.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Assistant Telecommunications Technician Resume

Headline : Experience planning and directing administrative functions to meet time-critical deadlines. Customer service professional with 6 years' experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment.

Skills : Telecommunications, Troubleshooting, and Installation.

Description :

    1. Maintain broad knowledge of client products and services.
    2. Handle and respond to constant inbound phone calls via telephone and email inquiries, as well as send outbound email communications (following customer calls).
    3. Research and resolve inquiries verbally, in writing, and online through internet investigation.
    4. Greet customers in a courteous, friendly and professional manner using agreed-upon procedures.
    5. Listen attentively to and respond to customer needs and concerns, demonstrate empathy as appropriate (where appropriate).
    6. Completely understand the nature of customer calls through probing and confirmation statements.
    7. Resolve customer issues completely on the first contact, as appropriate, or transfer, as required, after policy review.
    8. Confirm customer understanding of the solutions and proactively educates customers on other services offered that will benefit their situations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates

Sr. Assistant Telecommunications Technician Resume

Objective : Motivated, personable business professional, with college background and a successful 5-year track record of working healthcare experience. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels.

Skills : OSHA, Excellent Communication, Data Entry, MS Office Suite.

Description :

    1. Worked in a variety of successful partnerships to locate, mark path and depth of underground cables, wires and drop string for the repair of telephone and television cable.
    2. Executed underground and aerial work in new developments, industrial applications, and modernizations.
    3. Tracked and analyzed equipment issues to restore services, handled high-pressure emergency call outs, producing timely task results.
    4. Installed, maintained and repaired all telecommunication access infrastructure, including cable and auxiliary equipment for 25+ locations weekly.
    5. Achieved 99% quality rating through consistent accountability to management and providing best customer service.
    6. Working independently and within a team environment culture.
    7. Provided client consultation and recommendations for technical solutions, exceeding business unit revenues.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
CCNA

Telecommunications Technician & Analyst Resume

Objective : Telecommunications Technician with 3 years of experience, is now looking to pursue a challenging career in Software Development to contribute technical skillset of computer science.

Skills : Telecommunications, Dependability, Reliable, Respondable, Self-Motivated, Ability to Work.

Description :

    1. Performed installation, maintenance, and troubleshooting of various types of telephone systems and voice, data, and CCTV cabling for commercial and residential customers.
    2. Terminated voice wiring to punch-down blocks and data wiring to patch panels.
    3. Traveled from site-to-site in a company vehicle to install and replace phone jacks.
    4. Integrated hubs and routers for data communication.
    5. Completed installation and configuration of voice mail and musical on-hold systems.
    6. Integrated with such phone systems as Comdial DX-80 and FXII, and Interacted with customers face-to-face on a daily basis to provide telecommunication needs.
    7. Maintained daily, detailed reports for each assignment completed and parts used to accomplish tasks.
    8. Used a computer to program systems and configure features on speakerphones, as well as extensions per customer request.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Telecommunications Technician Resume

Headline : Seeking employment for an apprentice lineman position in the utility industry where one can use the skills and training that have retained to become a journeyman lineman within the company and increase future business.

Skills : Passed SOA Exam P, Courses in SAS, R, MATLAB, and Access, Excel, SPSS, and JMP.

Description :

    1. Managed work crews by enforcing policies and procedures, assigning tasks, scheduling projects, and training new employees.
    2. Supervised assigned operations, planned and organized workloads and crew assignments, evaluated assigned staff, reviewed progress and directed changes as needed.
    3. Coordinated project phases with other vendors and agencies as needed.
    4. Gathered, interpreted, and prepared data for studies, reports, and recommendations for the client and vendors.
    5. Monitored assigned area projects for performance within budget and performed cost control analysis.
    6. Administered voice and data networks by programming features, established interfaces and integrations.
    7. Drew wire change diagrams and electrical equipment installation drawings using AutoCAD.
    8. Tested and re-programmed equipment, identified and corrected problems, conferred with engineers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS