Wintel Engineer Resume
Objective : As a Wintel Engineer, provided basic Wintel server installation, configuration, administration, and break-fix repairs. They support multiple businesses with their IT services, with engineers working at our customer sites to provide hands-on support.
Skills : Windows Server Administration, Active Directory Management.
Description :
- Responded to client support requests through ITSM Tools or by Telephone.
- Discovered trends and provided service improvement recommendations.
- Assisted various departments within the account to maintain network security.
- Maintained and supported a small Windows-based Live Service Network.
- Communicated on complex issues to meet business and customer requirements to avoid escalations.
- Provided break/fix services to end-user computing, servers, and printers.
- Responsible for queue management and ticket assignment, working within published SLAs and OLAs.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's Degree in Computer Science
Senior Wintel Engineer Resume
Summary : As a Wintel Engineer, responsible for supporting programs that help migrate legacy technology onto newer, cloud-based platforms shaping and delivering numerous projects of varying size, risk, and complexity.
Skills : Virtualization Technologies, Networking Knowledge.
Description :
- Balanced phone calls, emails, and self-service tickets, handling queries and requests ensuring excellent customer focus, and working from a call logging-based system.
- Published support documents to assist IT colleagues with processes and ensure regular, clear updates are provided to the Systems Operations Manager and global operational teams.
- Provided support to the IT Operations and Engineering teams, all aiming to deliver a full and comprehensive service.
- Followed relevant IT processes, finding solutions that minimized operating costs and improved customer experiences.
- Devised processes and documentation that ensure high-quality customer support.
- Set up, configured, and upgraded Microsoft Windows servers.
- Provided server administration services for UNIX/LINUX and LAN/WAN.
Experience
10+ Years
Level
Senior
Education
Bachelor's degree in Information Technology
Wintel Engineer Resume
Summary : As a Wintel Engineer, able to configure and install all server hardware, including the Windows OS and third-party products onto the systems. Build, configure, assess, and recommend necessary hardware and software.
Skills : Troubleshooting, Scripting Skills, Security Management.
Description :
- Administered and maintained Windows-based servers and workstations.
- Implemented backup and recovery strategies, minimizing data loss and ensuring business continuity.
- Conducted system monitoring and performance tuning to optimize server efficiency.
- Collaborated with IT teams to develop and implement security policies and procedures.
- Performed network troubleshooting to determine system or network-related issues.
- Created and implemented change requests using standard change management processes.
- Performed patch updates to servers and was able to roll back problematic patches.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In Computer Science
Associate Wintel Engineer Resume
Objective : As a Wintel Engineer, performed a variety of functions throughout the day to ensure that all applications were running efficiently. They employ their diverse skills and training to perform each task in a professional way.
Skills : Hardware Knowledge, Server Virtualization, Understanding of Windows security.
Description :
- Performed system health checks on both of operating system and supported technologies such as exchange.
- Escalated service enhancement suggestions to the server management proactive services team.
- Provided responsive action to any high-priority issue by providing the agreed level of technical cover 7 x 24 hrs.
- Worked with a variety of business and technical contacts to gain a detailed understanding of their requirements.
- Worked within a testing methodology and should illustrate a clear understanding of unit, integration, and system testing.
- Owned, tracked, and resolved Wintel 2016, 2019 VMware/ESX, Exchange, related incidents and requests.
- Installed and maintained physical and virtual servers, workstations, and associated hardware and software.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Computer Science
Assistant Wintel Engineer Resume
Objective : As a Wintel Engineer, responded to monitoring alerts and executing reporting of system health and capacity through the use of tools and procedures to ensure compliance with service level agreements and operational standards.
Skills : Troubleshooting, Patch Management, Backup.
Description :
- Implemented required changes to systems through formal change application.
- Monitored HA, Clustering, DFS, and associated technologies to ensure optimal system performance.
- Provided technical assistance to major systems projects.
- Diagnosed server-related performance issues, and performed in-depth root-cause analysis.
- Performed general system configuration, backups, maintenance, and optimization of server and network infrastructure, always under a formal change process.
- Able to install Windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.
- Advanced level of administration windows server with active directory, DNS, DHCP, and High Availability.
Experience
0-2 Years
Level
Junior
Education
Bachelor's Degree In Computer Science
Wintel Engineer Resume
Summary : Skilled Wintel Engineer with 8 of experience in designing, implementing, and maintaining Windows-based systems. Adept at troubleshooting and resolving complex technical issues, ensuring optimal performance and reliability.
Skills : Ticketing, Change management, Costing.
Description :
- Understood RAID, the pros and cons of various RAID levels, and decision-making on the same in a given situation.
- Completed lifecycle and patch management of all Wintel infrastructure, ensuring supported and up-to-date, using WSUS.
- Purchased server equipment and cost of cloud services as directed by Senior engineers or Infrastructure Manager
- Created, submitted, and implemented infrastructure changes in accordance with the Change Control procedure.
- Worked and cooperated closely with the global team of helpdesk support analysts.
- Responded to alerts in a prompt manner, proactively managed and administered server environment.
- Gathered data and analyzed complex issues, recommending solutions.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's degree in Information Technology
Junior Wintel Engineer Resume
Objective : As a Wintel Engineer, performs routine repairs, maintenance, and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigate and resolve matters of significance.
Skills : Networking, Helpdesk, Project management.
Description :
- Assisted with the implementation and testing of DR solutions for new and existing customers.
- Performed root cause analysis, and reviewed, and implemented security recommendations.
- Coordinated and collaborated with other technology group members.
- Documented best practices and repeatable processes, and assisted team members with technical issues.
- Administered and supported core Microsoft, Cisco, VMware, and Dell-EMC technologies.
- Developed and implemented project plans, risk assessments, and contingency plans.
- Designed and implemented monitoring, configuration management, and reporting functions that will make a hands-off environment.
Experience
0-2 Years
Level
Junior
Education
Bachelor's degree in Information Technology
Wintel Engineer Resume
Summary : As a Wintel Engineer, provides technical input, solutions, and recommendations to deal with pursuit. Engaged in and provides support for transition/transformation efforts. Monitors service delivery compliance to budget, quality standards, and customers and/or internal businesses/end-user requirements.
Skills : Billing, Active Directory, Microsoft, SQL.
Description :
- Provided after-hours support for Infrastructure emergencies as well as occasional weekend maintenance.
- Maintained inventory and asset configuration documentation.
- Assisted with hardware and software vendor evaluation, recommendation and negotiations.
- Coordinated with various internal teams as well as external vendors for Rack and Stack, Cable Patching, Hardware Troubleshooting.
- Liaised with Project Managers, Solution Engineers and Business Application Owners to capture project hardware and software requirement.
- Provided technical consultancy to customers on matters related to system performance, integration and configuration.
- Assisted project Service Delivery Manager on managing the day-to-day Operations management.
Experience
7-10 Years
Level
Management
Education
Bachelor's degree in Information Technology
Wintel Engineer Resume
Objective : As a Wintel Engineer, managed information and cyber security risks, delivered digital and data services, and enabled greater staff productivity while helping enable regulation of communications and media.
Skills : Wintel, Windows Servers, OS clustering, Hyper-v, VMware virtualization.
Description :
- Analyzed system performance and made recommendations for optimization.
- Ensured that the production environment was highly available per the needs of the business and established Service Level Agreements.
- Led and established Root Cause Analysis for all High Severity issues. Worked with multiple teams for the successful resolution of issues and incidents.
- Participated in the upgrade/patching planning and execution of the Middleware software.
- Provided subject matter expertise (SME) for Issues, security-related threats, and vulnerabilities as they pertain to middleware.
- Led problem determination on system errors or malfunctions, and worked with the application team/supplier to identify, diagnose and rectify the problem.
- Performed capacity study to analyze current resource utilization and estimate future requirements.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Computer Science
Wintel Engineer Resume
Summary : As a Wintel Engineer, provided technical leadership within the team with a focus on reliability, recoverability, and security best working practices within the ICT environment. Assisted in supporting the efforts of technical support staff in the performance of assigned projects.
Skills : Linux, SCCM, Citrix, Commvault, FLIR, ESXi/VMware, AWS.
Description :
- Monitored system to ensure high availability and optimal performance Update documentation of work.
- Supported internal and external audit exercises for the maintenance of various certifications and contractual requirements.
- Implemented and managed Windows Server environments, ensuring high availability and security.
- Configured and maintained Active Directory, Group Policies, and DNS for seamless network operations.
- Conducted regular system updates, patches, and upgrades to enhance system performance.
- Collaborated with cross-functional teams to design and deploy scalable and resilient infrastructure solutions.
- Provided technical support and resolved escalated issues related to Windows servers and associated technologies.
Experience
7-10 Years
Level
Management
Education
Bachelor's degree in Information Technology
