An Access Specialist is a professional who takes the responsibility of locating and notifying delinquent accounts using various methods like mail, personal visit, or telephone in order to collect payments. The common duties seen on a professional Access Specialist Resume are – performing patient pre-admission, admission, transfer or discharge tasks, collecting and validating patient information such as demographic and insurance details, preparing patient identification band, contacting patient’s insurance companies for conducting billing operations, and obtaining signatures for treatment procedures and financial responsibilities.
To perform the job description, employers look for those possessing the following abilities – strong knowledge of medical coding and terminologies, ability to retrieve and save records easily, knowledge of patient management system software, a thorough knowledge of insurance coverage; and high level of accuracy. Formal education is not compulsory; however, those interested in this line must have undertaken and completed training programs relating to the field of work.
Headline : Experienced Registered Nurse licensed in Tennessee with strong clinical and people skills ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.
Skills : Microsoft Office, Technical Skills.
Description :
Appropriately mitigates issues, assists patient with needs and /or questions in a timely manner using AIDET principles.
Interviews and updates the patient's demographics, insurance, by phone or in person in a respectful, professional, accurate and efficient manner, obtaining all necessary demographic, financial and clinical information required to facilitates timely registration and billing.
Understands the concepts of insurance and has the ability to assists guarantors with questions related to the complexities of the healthcare reimbursement process and ensures proper coverage is in place to support scheduled service.
Utilizes critical thinking skills to determine if escalation is required to resolve individual patient situations and help identify trends requiring management intervention.
Takes ownership and accountability to ensure issues presented on the call are handled effectively.
Maintains, coordinates and provide high level scheduling support for the Network utilizing the templates format designed for each service area/physician and ensures referrals, pre-authorization, pre-certification have been accurately obtain as required by the patient's payer.
Coordinates all diagnostic and ancillary scheduling; schedules appointments, selecting appropriate referrals, provider, visit type and location to expedite patient access to care, minimize no show and maximize reimbursement.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Access Specialist II Resume
Headline : Experience as a patient access specialist. Knowledge of principles and processes for providing customer and personal services. Knowledge of Medical benefits and financial assistance.
Skills : Medical Office Management, Medical Billing and Coding.
Description :
Explained policies, procedures or services to patients using medical or administrative knowledge.
Verified insurance data and covered benefits with patients' employer and insurance companies.
Directed patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Interviewed patients or representatives to identify problems relating to care.
Analyzed patients' ability to pay to determine charges on a sliding scale and arrange payment plan for uninsured patients.
Entered all required patient data into the system in accordance with departmental guidelines and finance data system.
Identified patients Register patients into the EPIC system Process payments Verify and insurance Refer patients for financial assistance Scan, file, and fax documents.
Experience
5-7 Years
Level
Executive
Education
Diploma
Access Specialist/Representative Resume
Summary : Passionate about research, mental health and the biological-societal interplay in psychopathology, and negative social outcomes. Particular interest in community based practice, social justice.
Skills : MS- Word, Excel, Power Point, Outlook; EMR.
Description :
Pointed of contact for all child & adolescent outpatient admissions.
Determined applicant financial & service eligibility for community-based services in accordance with established criteria; review materials, interview families regarding social, medical, and mental health history via phone, in writing or in person, and process admissions.
Developed a system of collecting and reporting data for approximately 150 referrals per month, and 400+ ongoing outpatient clients.
Actively coordinated with providers to implement service array and facilitate resources in a productive, efficient way.
Provided scheduling, intake coordination & case management support for 30 therapists, 3 clinical supervisors, and 1 PMHNP.
Innovatived ability to deal with high volumes of work, multiple changes, and meet deadlines while interacting with team members and clients in a professional manner.
Monitored client care without direct supervision of RN.
Experience
7-10 Years
Level
Management
Education
Family Sciences
Access Specialist/Co-ordinator Resume
Summary : To secure a position that will allow to grow as well as develop inner talents of working with customers.
Skills : Fine Arts, MS-Excel.
Description :
Operates many different computer programs and teach new hires.
Provides patrons/customers with excellent customer service.
Both assists and heads branch art, aesthetics, and decoration.
Extensives knowledge in MCPL daily operations and responsibilities.
Coaches students, faculty and staff in the use of electronic, print and internet resources.
Schedules and reschedules appointments Delegate reschedule assignments and work load Assist new patients.
Responsible for the screening, triage, and referral of routine and non-crisis consumers seeking services in Durham, Wake, Cumberland, and Johnston counties.
Experience
7-10 Years
Level
Management
Education
Associate Of Arts
Access Specialist/Technician Resume
Summary : Hard-working individual who is self-motivated to do the right things in life and in the work place. Always up for a challenge and have always enjoyed learning new things.
Skills : Technical Skills, MS-Office.
Description :
Provided excellent customer service to patients in Emergency Dept.
Entered patient information into computer program, Invision.
Vigorously typed in patient data for 8 hour period of time at a speed of 65 wpm.
Obtained patient insurance information; verified in program called HDX.
Excelled in collection of patient insurance copays.
Functioned as liaison between patients, physician offices, and third party payor.
Ability to multi-task and keep up with fast-paced work using critical thinking.
Experience
7-10 Years
Level
Management
Education
BS
Access Specialist III Resume
Summary : Maintain professionalism at all times and use discretion when handling confidential data. A very flexible and versatile individual that thrives in a deadline-driven environment.
Skills : Excellent Customer Service Skills, Computer Skills, Troubleshooting.
Description :
Created spreadsheets in Excell for primary care for Physicians, nurses, walk-in, flu clinic, BP schedule, foot care schedules.
Scheduled were created 90 days out and released for the call center and clinics to book appointments.
Provided schedules, provider/staff schedules and provider staff daily schedules all linked with formulas were also created.
Received emails, phone calls and pages for change requests to schedules.
Collaborated with Chief Physician and Nurse Managers for template changes, meeting changes, float coverage, adding new staff, early or late shift changes.
Make changes to the schedules for 4 clinics, covering other specialists for other clinics on a as needed basis.
Great attitude, willing to take on more work when other specialists were out on maternity, sick leave etc.
Experience
10+ Years
Level
Senior
Education
Diploma
Sr. Access Specialist Resume
Summary : Well-organized, resourceful and proactive registered nurse with hospital experience committed to delivering excellence in patient care. Mental health experience and customer service experience.
Completed mental health crisis assessments on individuals across the lifespan via face-to-face, telephone, and telemedicine.
Completed intake/registration and admission paperwork as well as insurance management on incoming patients to the inpatient unit.
Assisted area hospitals and mental health facilities with admissions, transfers, and discharges.
Collaborated with multidisciplinary members of the community in order to assure appropriate and holistic care to patients.
Functioned as a resource to the community and the patients regarding mental health community/social services.
Completed documentation of all patient encounters via EMR.
Assisted with training, general office duties, and patient care technician duties as needed.
Experience
10+ Years
Level
Senior
Education
Nursing
Lead Access Specialist Resume
Summary : Seeking a position in Registration or Customer Service to utilize skills and experience. Focused and hardworking, strong customer service background, detail oriented, self motivated.
Responsible for positive identification and placing armbands on patients that presented to the Emergency Room.
Collected all data from patients including insurance information for proper billing.
Completed financials at end of registration by collecting monies due at time of service via cash or credit card.
Required signatures on all legal documents, scanned to medical records, faxed when needed and filed.
Assisted Guest Services in escorting family and friends to patient rooms and taking patients to rooms for treatment.
Balanced cash drawer at beginning and end of each shift and securing cash box in safe.
Assisted in training new employees when requested by supervisor.
Experience
10+ Years
Level
Senior
Education
Medical Billing
Associate Access Specialist Resume
Headline : Experience in Health industry. Excellent, Clean professional appearance. Experience in medical billing, Hospital case management discharges, Insurances, Social Services and marketing sales techniques.
Skills : MS-Excel, Management.
Description :
Interviewed patients as they came into the hospital as a front line staff.
Utilized excellent customer service skills to gather needed information.
Entered patient data into the hospital's electronic system.
Utilized excellent customer service skills to gather needed information.
Entered patient data into the hospital's electronic system.
Greeted newly arriving patients and completed patient registrations.
Interviewed new patients and collected needed medical and insurance information.
Experience
5-7 Years
Level
Executive
Education
Diploma
Access Specialist Resume
Headline : Patient-focused Medical Administrative Assistant/ Office Coordinator with experience working in a busy medical office serving diverse populations.
Skills : Technical Skills, Hard Working.
Description :
Scheduled initial visits & follow-ups for the Infectious Diseases & Traveler's clinic.
Assisted in the maintenance of medical charts and/or electronic medical records (filing, Op Reports, test results, home care forms).
Assisted in the transition from paper charts to the EMR found in Epic.
Adeptly managed a multi-line phone system and pleasantly greeted all patients, staff & visitors.
Registered patients, confirmed demographic and insurance information.
Responsible for insurance approvals & pre-authorizations.
Obtained co-payments & self pay's- also balanced Online Journal daily.
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