Account Liaison Resume Samples

The basic job duty of an Account Liaison is to generate business opportunities with existing and new customer accounts. The major duties that are commonly seen on the Account Liaison Resume include the following – identifying potential customers through referrals; developing community liaisons through personal visit to customer’s place, representing company in community events; identifying professional and productive relationship with potential clients; developing sales plans, coordinating with account teams, managing all front-end paperwork for customer accounts; coordinating and managing customer account documentation processes; and assisting in overall business process improvements.

Those interested in this job role must be able to depict on the resume the following skills and abilities – extensive knowledge of the company’s procedures, computer proficiency, excellent communication skills, decision-making skills, analytical thinking skills, and excellent interpersonal skills. A Master’s degree in business administration with a focus on emergency management is commonplace among job applicants.

Account Liaison Resume example

Account Liaison Resume

Summary : Effectively participated in performing with teams such as Consultants, Managers, Associate Directors and Directors to research and develop and execute a variety of contracts to our Implementations and Contracts and Proposals Groups.

Skills : MS Office, Accounting, Organisational skills.

Description :

    1. Maintain customer profiles and contractual obligations to customers procuring service off an approved Government Contract vehicle, and have an excess of 500 lines of service with Verizon Wireless.
    2. Create/produce billing and tracking reports; assess wireless customers' needs from the point of sale and through the lifecycle of the account.
    3. Create proposals and drafts, which include marketing and equipment pricing strategies.
    4. Respond to and resolve customer escalations regarding billing, order processing, etc.
    5. Instrumental in strengthening customer relations by electronic communication, conference calls, and on-site personal visits.
    6. Provide exemplary support and open communication between State and Local Government and Verizon Wireless.
    7. As the main contact between my sales organization and the State and Local Government, providing on and off-site maintenance solutions with the customer.
    8. Other duties apply but are not limited to: providing assistance with Microsoft Excel and PowerPoint presentations.
    9. Monitor account status through WAWF (Wide Area Workflow).
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Accounting


Jr. Account Liaison Resume

Objective : Develop and recommend acquisitions that include complex equipment supplies, accessories and contract terms.

Skills : Microsoft Office, Internet Explorer, Windows, Communication, Public Speaking, Presentation.

Description :

    1. Work closely with senior-level management and owner of the company.
    2. Introduce to and thrived while learning intricacies of entrepreneurial business.
    3. Participate with company account managers to initiate and close sales.
    4. Led client interactions to finalize their requests/confirmations of order and initiate that order into production.
    5. Work closely with the sales team on a day to day tasks such as interactions with current and past clients, cold calls, and site visits, as well as with members of the design, production, and installation teams.
    6. Work as a member of the sales team leading interactions with clients, such as follow up meetings and site visits.
    7. Perform these tasks independently to completion with customer satisfaction.
    8.  Entrust to be the company's representative with new and existing clientele.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Accounting


Sr. Account Liaison Resume

Summary : Facilitating information between design, detailing, estimating, production, client(s), Account Managers and Account Directors.

Skills : MS Office, Presentation skills.

Description :

    1. Leadership  Effectively utilizes the Impact Selling System to grow the assigned territory going wide in exciting accounts, in addition, to constantly cultivating new business.
    2. Intricately involve in the successful reestablishment of Heartland Hospice, Rochester, as a preferred hospice provider in the region; resulting in record census numbers.
    3. Position Heartland as an industry leader promoting education for referral partners including education on changes in regulatory requirements as well as education customized to address specific needs Active member of the Rochester and Owatonna Alzheimer's Association "Walks to End Alzheimer's Disease", Chair multiple sub-committees.
    4. First account liaison to aggressively develop and negotiate an accounts receivable process.
    5. Work on several project teams, which developed the standardization of strategic account processes.
    6. Secure Cabela's on as the events major sponsor.
    7. Coordinate with operations and clinical staff and leadership to ensure extraordinary customer service.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts

Account Liaison I Resume

Objective : Responsible for coordination of system-wide cash collections, merchant services and treasury account services.

Skills : MS Office, Tally.

Description :

    1. Manage accounts in multiple counties, growing the hospice census with establishing relationships with referral sources, organizing and facilitating events at skilled nursing facilities, assisted living facilities, physician offices, and hospitals.
    2. Obtain new contracts and renewing annual contracts.
    3. Schedule and present annual in-services according to CMS guidelines to skilled nursing facilities.
    4. Explain services to families and potential patients.
    5. Maintain compliance with Heartlands marketing system and account management.
    6. Meet and exceed productivity.
    7. Deliver orders and to physicians to obtain signatures.
    8. Deliver IDG paperwork and provide patient update to physicians.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Accounting

Account Liaison II Resume

Headline : Ability to drive business growth and improve workflow efficiencies while maintaining the highest standards in customer service and adherence to regulatory guidelines.

Skills : Proficient in Internet Explorer, MS Word, MS Excel.

Description :

    1. Identify and develop ongoing relationships with targeted skilled nursing facilities, physicians, assisted living facilities, hospitals, and community referral sources.
    2. Drive growth by spending majority of time in the field developing referral relationships with accounts.
    3. Achieve established territory goals for starts of care monthly.
    4. Participate in and implement ongoing sales training to achieve sales goals.
    5. Develop and implement quarterly marketing action plan for key accounts.
    6. Coordinate with operations and clinical staff and leadership to ensure extraordinary customer service.
    7. Act as a liaison between operations and referral sources to ensure the needs of the customer are met.
    8. Responsible for obtaining contract and contract renewals from customer accounts.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts

Account Liaison III Resume

Summary : Account Liaison acts as a liaison between clients, customers, and recovery agents.

Skills : Microsoft Office, Management.

Description :

  • Maintain excellent customer service skills in a high volume and fast-paced environment through written and verbal communication.
  • Be a problem-solver when issues arise and work with your Account Managers to find solutions.
  • Assign and manage recovery agents as needed
  • Act as a liaison between clients, customers, and recovery agents.
  • Monitor and process all account transactions in our internal queue system.
  • Maintain a log of all daily activities through Management Operating System (MOS).
  • Maintain daily and weekly reports using Microsoft Excel.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Accounting

Asst. Account Liaison Resume

Headline : The Account Liaison acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc

Skills : MS Office, Strong Communication , Strategy Development.

Description :

    1. Responsible for marketing hospice services to hospitals, assisted living/ independent living communities, nursing homes, physicians, cancer centers, dialysis centers, home care agencies and community based organizations in Montgomery County.
    2. Meet with families to discuss services Provide in-services / CEU programs for accounts to educate, relationship building and grow referral base.
    3. Responsible for quarterly sales plans, utilizing tracking reports, daily use of computer program for updating clients, leads and prospects.
    4. Work closely with team members.
    5. Participate monthly in community based events.
    6. Utilize computer data base CRM and quarterly SWOT strategizing review for territory management.
    7. IMPACT training participation.
    8. Responsible for being on call on weekends.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts

Associate Account Liaison Resume

Objective : Account Liaison deals with national strategic accounts, equipment dealers, analysis of billing, large volume deployments, training, executive support, and customer retention.

Skills : MS Office, Management, Customer Relationship Building, Data Analysis.

Description :

    1. Single point of contact for National Accounts for billing and ordering purposes.
    2. Collaborated with account managers during contract negotiations, and provided input.
    3. Responsible for customer retention while maintaining revenue growth.
    4. Recognize by area President for work that was completed on a large National Account.
    5. Work as an intern Business Sales Associate on two separate assignments, assisting the Business Sales Representatives on the National Accounts team with the employee on sites, and customer renewals.
    6. Implement new accounts, and transitioned current accounts to the new online tools.
    7. To generate reports to evaluate eligible renewals and making recommendations for savings, revenue reports.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Masters Of Business Administration

Lead Account Liaison Resume

Objective : Build and maintain strong,long-lasting client relationships. Leveraging our internal technical resources, develop a trusted advisor and guide relationship with assigned clients.

Skills : Excellent written and verbal communication, MS Office.

Description :

    1. Develop relationships with key decision-makers to generate business for a company new to the St.
    2. Receive several commendations from my customers for my ability to be reliable and resourceful.
    3. Present and educate the decision-makers on our products to build and maintain the business.
    4. Effectively open new accounts with the large hospital systems.
    5. Efficiently maintain and grow business through the execution of imaginative sales strategies.
    6. Growth of business within an assigned territory, customer satisfaction, community, and referral source education of benefits and services.
    7. Physician update of patient care, coordinating patient discharge from facilities to home.
    8. Report on referrals and territory calls and appointments.
    9. Coordinate of referrals with satellite locations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts

Account Liaison Resume

Headline : Ability to deliver supreme service to internal and external customers in a consistent and professional manner.

Skills : Leadership, MS Office, Management.

Description :

    1. Develop and maintain positive relationships with strategic accounts/key clients.
    2. Serve as the primary contact for assigned accounts or Sales Representatives' territory.
    3. Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings.
    4. Develop methods of account management that will allow for continuous improvement in customer satisfaction.
    5. Conduct meetings/conference calls with clients regarding new product releases.
    6. Help clients with the implementation of new products/services.
    7. Manage one of the top fortune 500 accounts in the enterprise.
    8. Work on several project teams, which developed the standardization of Strategic Account processes.
    9. First Account Liaison to aggressively develop and negotiate an Accounts Receivable process.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
BA In Business Management