Account Services Representative Resume Samples

The basic responsibility of an Account Services Representative is to manage the customer’s financial accounts and records. A professional Account Services Representative Resume include the following – answering to phone calls, making outbound calls, handling client’s sensitive information, sending necessary feedback, resolving customer or client issues; researching billing or payment inquiries, selling or educating representatives who are involved in sales, following up with customer or client questions, escalating unusual issues to supervisors; and improving retention results.

Those in this position should maintain an upbeat attitude, show proficiency in arithmetical calculations, and superior communication skills. In addition, the following skills are as well expected – proficiency and experience in banking and financial world, strong typing skills, MS Office proficiency and ability to navigate between multiple screens on the system. A college degree and relevant training are commonly preferred.