The most important Airport Operations Agent is to keep track of the passengers, pieces of luggage, and amount of fuel. The job duties listed on the Airport Operations Agent Resume include the following – making sure that all cargo or luggage is properly and securely strapped into the compartments, working closely with ramp personnel, and the airport station agent; receiving and transmitting information from and to pilots, ground crew, fuelers, and flight schedulers; accepting shipments from other carriers, creating and maintaining shipping records of shipments, overseeing the loading and unloading of freight, making sure the cargo’s weight is properly distributed, and ensuring that all the loads are properly secured.
Knowledge of aircraft, balancing techniques, and top-notch communication skills are considered crucial for this role. Other job assets include – the ability to receive and transmit information from and to pilots, multitasking, or the ability to juggle a large amount of information, and math skills. A high school diploma or GED is commonly considered mandatory, possessing higher qualifications will be useful.
Headline : Responsible for Inspecting all runways, taxiways, ramps, and the associated areas to ensure compliance with FAR Part 139 and the ACM, and to ensure conditions are safe for the continued operation of aircraft.
Skills : Microsoft Office, Customer Service, Aviation, Airport Operations, Public Relations, Security, Management, Communications, Safety, Weather, Team Leadership, Team Player, Team Building, Apple, Applications.
Description :
Maintained SIDA badge and constantly followed procedures regarding Airport security.
Monitored and assisted in the proper operation of specific functional areas of the airport including Terminal, Airside, and Landside, to ensure compliance with established rules, regulations, policies, and procedures.
Assisted with ensuring the proper control of persons and vehicles in restricted access areas of the airport.
Conducted escorts and tours within both public and secured airport areas.
Monitored automated equipment systems for fire, security, and maintenance alarms, and notifies appropriate agencies for response.
Maintained awareness of operational conditions and responded to the needs of the airport users to ensure the expeditious transition of public movement.
Issued written violations for infractions as necessary.
Experience
5-7 Years
Level
Executive
Education
GED
Airport Operations Agent Resume
Headline : Highly qualified Airport Operations Agent with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Worked with airfield maintenance staff through the process of issuing and following up on completed work orders.
Trained airport tenants on SIDA, non-movement area, and movement area drivers training.
Conducted movement area practical driving tests to ensure tenants are knowledgeable of airfield regulations.
Managed snow removal operations.
Worked with USDA wildlife biologist at KCI to control animal population; knowledge of TSR 1542 airport security regulations, FAR Part 77, 150.
Inspected terminal and parking garage and issued work requests as needed.
Experience
5-7 Years
Level
Junior
Education
High School Diploma
Airport Operations Agent Resume
Summary : Detail oriented and practical professional, with years of experience in the area of Customer Service, Sales, Finance, Validation and Quality Assurance. Possess excellent leadership, interpersonal and communication skills. Team player, who adapts readily to different environments and working under pressure.
Skills : MS Office, Planning Skills, Communication Skills.
Description :
Provided exceptional customer service.
Conducted check-in process by using the Sabre System to verify customer identification, tag luggage, and purchase tickets.
Announced relevant flight information via P.A.
Operated Jetbridge, Turboway, or Airstairs for meeting and deplaning aircraft.
Communicated correct flight information and flight track dispatch documents to pilots.
Coordinated with vendors and Ground Operations staff to prepare aircraft for an on-time departure.
Accommodated customer requests.
Experience
7-10 Years
Level
Management
Education
GED
Airport Operations Agent Resume
Objective : Compassionate Airport Operations Agent professional seeking opportunity requiring exceptional organizational skills and talents in patient relations, education and advocacy; can offer outstanding abilities in assessment formulating diagnoses; establishing goals, implementing intervention and evaluating outcomes.
Skills : Microsoft Office Suite, Reynolds And Reynolds ERA-IGNITE, Adobe Photoshop/ Illustrator, Yada Systems Profitnet.
Description :
Assisted customers with baggage delivery.
Dispatched incoming and departing aircraft.
Towed aircraft from parking areas to departing gates.
Performed security inspections on outbound aircraft.
Transferred and moved inbound and outbound freight/luggage/mail to designated processing locations.
Complied with FAA and TSA security policies.
Worked with colleagues in a team to organize and plan KCI's annual tabletop and full-scale emergency exercise.
Experience
2-5 Years
Level
Junior
Education
Aviation Science/General Studies
Airport Operations Agent Resume
Summary : Worked security Details at major Hotels such as Hyatt Hotel, Sheraton Hotel, N.F.L. Headquarters, Cruise ships, local Area airports, and nightclubs,- also worked for Hostess Brands Corp. as a salesman for over 20 years.
Skills : Microsoft Office, Microsoft Excel, Sabre, Galileo, Apollo, Amadeus, Worldspan, Customer Service, Training.
Description :
Monitored emergency frequencies in order to detect distress calls or non-emergency needs and respond by dispatching the proper department.
Operated radio equipment in order to communicate with in-flight, ramp crew, and customer service.
Kept accurate count of passengers, commodities, and amount of fuel onboard aircraft.
Received a large amount of information at once, and prioritize what needs to get done and make decisions to remedy the situation in a way that will not negatively impact the schedule.
Monitored weather, arrival, and departure changes, and then make announcements to proper departments of all changes immediately.
Made announcements concerning airline policies, assist customers with disabilities while boarding aircraft, greet all customers with respect and kindness.
Monitored seven television monitors for activity, availability, and hazardous situations.
Experience
7-10 Years
Level
Management
Education
Diploma
Airport Operations Agent Resume
Headline : Accomplished Airport professional with over twenty years experience in airport operations. Hold a bachelor's degree in aviation management, AAAE Certified Member, ACE -Operations, and Airport Security Coordinator, I am fully equipped to create and/or manage a highly efficient and skilled professional airport operations management team.
Skills : MS Office, Airport, Communication Skills.
Description :
Conducted daily inspection of the runways, taxiways, airfield lighting, and the non-movement area.
Inspected the airport terminal, tenant concessionaires leased areas, the parking facilities, and the public roadways.
Responsible for reporting any discrepancies and coordinated with maintenance to ensure that corrective action was taken.
Supervised the Airport Operations Control Center during the midnight shift in the absence of an Airport Operations Supervisor.
Monitored the Access Control System and was responsible for dispatching the airport police during emergency situations.
Inspected and monitored airport equipment and facilities for safety, security, housekeeping, aesthetics, and general conditions, and took appropriate action to rectify unsuitable conditions.
Provided information, direction, and assistance regarding the use of airport facilities and airport tenants.
Experience
5-7 Years
Level
Junior
Education
BS In Aviation Management
Airport Operations Agent Resume
Headline : Responsible for Acting as a dispatcher for the Airport Operations Control Center maintained written logs of all activities and issued and recorded airport security identification badges.
Skills : Microsoft Office, Documenting Skills.
Description :
Collected and recorded information for statistical data on routine and emergency airport conditions relating to safety and security, as well as various operational activities.
Issued and recorded all airport identification badges, parking decals, taxicab permits, and temporary ramp permits.
Made immediate and vital decisions affecting the continuation of air and ground operations during emergency conditions and snow removal operations in accordance with FAR Part 139, TSA Part 1542, and other applicable advisory circulars when applicable.
Issued and cancel Notices to Airmen (NOTAM's) for the opening, closing, and condition of airfield facilities in accordance with FAR Part 139.
Responded to all aircraft emergencies, incidents, and accidents; serve as Incident Commander until relieved; control, direct and coordinate responding services, in accordance with federal regulations.
Documented daily airfield events through daily logs and incident/information reports.
Worked with the FAA, TSA, other federal agencies, and airport tenants as required to ensure the safety of aircraft operations.
Experience
5-7 Years
Level
Executive
Education
BS In Aviation Management
Airport Operations Agent Resume
Headline : Seeking a rewarding and challenging Airport Operations Agent position that will provide me with an opportunity to assist your organization in meeting all of your long and short-term goals and objectives by applying my extensive hands-on experience within the field of customer service.
Utilized strong customer relation skills with the ability to effectively listen and respond to all customer concerns in a courteous and professional manner.
Conducted the check-in process for customers via airline based computer system.
Skilled in operating computerized cash registers accurately processing all cash, check, credit/debit card transactions and balancing a cash drawer.
Insured that travel documents are in compliance.
Provided information for passengers concerning reservation data and airport updates.
Responsible for meeting inbound flights, assisting passengers with connecting flights, checking in passengers, and boarding outbound flights.
Performed safety inspections of refueling procedures, equipment, and fuel storage areas.
Experience
5-7 Years
Level
Executive
Education
Criminal Justice
Airport Operations Agent Resume
Headline : Looking for an energetic, competitive atmosphere where my talents can be fully utilized. The perfect position would allow me to combine my technical aptitude, knowledge of the healthcare market, and exceptional communication skills. Currently employed as an Associate Director for a high performing healthcare consulting firm.
Recognized as having exceptional people skills and a team focused attitude.
Presented recommendations to directors and senior management with regards to airport compliance, airfield safety, runway friction measurements, and airfield security.
Effectively communicated critical information with air traffic control, airport departments, and management on a daily basis.
Performed risk management inspections and insured FAR 139 and FAR 77 compliance as well as CFR 49 compliance of the airfield and sterile area.
Worked with a team to manage critical incidents as a first responder to aircraft emergencies.
Issued time-sensitive communication to pilots and air carriers through NOTAMs and Field Condition Reports.
Conducted Terminal Ramp Safety Inspections, FOD Inspections, and other inspections at Dulles International Airport.
Experience
5-7 Years
Level
Executive
Education
Masters of Business Administration
Airport Operations Agent Resume
Headline : Responsible for Conducting a variety of training sessions for Aviation Division personnel including driver and security procedures training; verify access requirements and issue identification media in accordance with approved procedures.
Skills : Microsoft Office: Word, Opera, Excel, Customer Service, Sabre.
Description :
Ensured on-time aircraft departures; weight/balance functions; lost baggage resolution; ticketing issues, etc.
Assigned to Houston's Hobby Airport Operations Department by working all 3 shifts at various intervals.
Conducted routine airport safety checks that included areas inside and outside the passenger terminal areas.
Worked closely with law enforcement agencies and emergency medical personnel as unique situations arose.
Inspected safety equipment inside the various terminals.
Ensured compliance with FAA regulations, the National Fire Protection Association.
Coordinated airport operations, maintenance, and safety matters with other personnel, divisions, departments, and outside agencies.
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