Area Operations Manager Resume Samples

Description :

1. Assisting in the onboarding process of interviewing and hiring quality candidates to increase retention and morale.
2. Recognizing the employee strengths and opportunities to craft developmental lessons.
3. Taking ownership and responsibility for the development of staff through communication, documentation, and evaluation.
4. Providing motivation to the team through active learning opportunities. Developing a strong teamwork environment.
5. Conducting meetings shift, weekly, monthly, quarterly, or annually as expected to facilitate communication and create synergy.
6. Maintaining a positive working relationship with all company team members, fostering and promoting cooperative, harmonious work environment keeping morale, productivity, and efficiency high.
7. Building rapport with all team members through active listening and problem solving skills.
8. Ensuring the integrity of manager training programs and supports new managers growth.
9. Managing the cost of sales through inventory management system and troubleshoot variances.

Experience

7-10 Years

Level

Senior

Education

Arts

Description :

1. Overseeing the dining services operation as a whole steadfastly works to ensure that the expectations of the company and guests are met and/or exceeded while responding to market trends and customer demands.
2. Ensuring that the dining services management team works professionally together while producing desired outcomes in a fiscally responsible manner.
3. Ensuring all corporate goals and policies are met and exceeded. Also overseeing 5 other accounts in Iowa, KS, Colorado, and Nebraska. 
4. Attaining the unit operating budgets and participating in budget and forecasting.
5. Implementing and maintaining the standards of quality in all areas of the foodservice operation.
6. Training and developing employees to hourly staff and supervisors to achieve maximum productivity.
7. Responsible for compliance with all company policies, procedures, standards, and programs.
8. Conducting an ongoing analysis of the accounts operations making operational changes when required.
9. Ensuring all company and account purchasing policies and procedures are followed, that through correct menu planning, receiving and storage, maximum utilization of company resources is attained.

Experience

2-5 Years

Level

Junior

Education

Management

Description :

1. Management of 6 area plant supervisors and 80 represented central office, install repair, cable and design technicians.
2. Managing the daily workloads of technicians to ensure efficiency with the team.
3. Maintaining the operating and furniture equipment vehicle budgets within the goals of the company using spreadsheets and sap/envision software systems.
4. Providing technical training and coaching to areas plant supervisors and peers technicians to ensure a proficient and dedicated work group that is accountable and empowered.
5. Organizing and deploying the crews and equipment during major outages to restore service safely and efficiently.
6. Hiring the competent employees who are committed to aiding in meeting the goals of the company and will promote an open, productive and positive work environment.
7. Working closely with local union leaders to build a consolidated foundation of trust and honesty in all relationships.
8. Working closely with other departments within the company to ensure the demands of the customer are being met at a local and corporate level.
9. Working with all levels of management and other departments to provide additional access line and high-speed internet growth.

Experience

10+ Years

Level

Consultant

Education

Management

Description :

1. Successfully running 6 restaurants with a revenue of over $10 million combined.
2. Averages 90% or above on evaluations for food excellence, quality product, and service.
3. Exceeded aggressive sales goals and revenue targets for 3 consecutive years.
4. Developed a General Manager who was nominated for training manager of the year nationwide restaurants achieved high sales within the region and one received a silver plate amongst region.
5. Identifying inefficiencies and making recommendations/changes for process improvements.
6. Preparing and managing the contingency plans for potential business and operations change.
7. Managing the restaurant's profits and loss centers, including food, supply, and labor costs to meet annual operating budgets.
8. Performing the monthly financial analysis to evaluate financial position and to clearly communicate expectations and actions to maximize restaurants financial performance.
9. Leading all aspects of operations including the development of people, sales, and profits.

Experience

5-7 Years

Level

Executive

Education

Certification

Description :

1. Provided training and guidance for store managers and assistant managers in analyzing PL metrics and developing action plans.
2. Assisted multiple district managers in expansion plans, conducted operational training from new hire associates to store managers.
3. Tracked and followed up on all operational areas including sales, merchandising strategies, inventory control, receiving, expense control, cash handling, and customer service, all in an area covering 30,000 square miles.
4. Responsible for all new store opening training, shrink control, operational controls, assist district managers with forecasting sales, analyzing pl and creating action plans to reduce expenses and increase profits.
5. Met or exceeded all sales, profit, expense, shrink, and training goals.
6. Helped implement new company directives such as compliance with Sarbanes-Oxley laws.
7. Helped develop new training guidelines and procedures for opening new stores.
8. Aggressively drove growth in sales and profits while reducing expenses and controlling shrink.
9. Recruited a motivated workforce of up to 150 employees that are friendly, well trained and highly responsive to customers.

Experience

10+ Years

Level

Consultant

Education

College

Description :

1. Working with GM, AGM, and peer Managers to review talent pool and make recommendations on staffing needs and hiring programs to ensure proper usage.
2. Assuring the execution of staff training programs by ensuring new servers and floor staff are exceeding guest service expectations, following safety procedures, proper food handling, and restaurant protocols.
3. Assuring the staffing levels and management coverage is appropriate to meet the needs of the business and maximize the customer experience.
4. Leading and influencing the staff through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximum productivity.
5. Promoting the positive employee relations including effective delegation of duties, fostering high staff morale, upholding operation standards, and execution of the management process.
6. Optimizing the financial results by driving sales, managing budgets, and PL.
7. Reviewing the assigned department's financial results and opportunities with leadership.
8. Managing the assigned area by meeting goals, analyzing opportunities, reviewing costs, and presenting ideas to leadership.

Experience

7-10 Years

Level

Management

Education

BS

Description :

1. Delivering and growing the enterprise, and additional residential business product services.
2. Leading the team to further develop and capture the MDU/bulk business in a heavily concentrated gated/bulk community market.
3. Providing superior leadership, including the ability to identify key business drivers, influencing others to ensure all installation and maintenance functions are performed to meet and exceed customer expectations and company objectives.
4. Managing the budget development and accountability for the designated area of responsibility, as well as for the direct leadership and development of a team of supervisors, career professionals, and non-exempt associates.
5. Managing the operations of a specified geographical area, this includes but is not limited to the management of all field supervisors and technical employees.
6. Responsible to ensure that installation and maintenance service levels are maintained, the operating and equipment budget is created and administered, and product sales are maintained.
7. Responsible for relationships with local communities and government.

Experience

7-10 Years

Level

Senior

Education

Business Management

Description :

1. Overseeing recruitment for staffing multiple job positions and assist in the recruitment.
2. Writing job ads and effectively sourcing and phone screening the potential candidates for open positions.
3. Interviewing the job applicants to determine skill sets and required experience for job placement.
4. Negotiating the job offers and handling disciplinary actions, terminations, etc.
5. Creating and customizing the policy and procedure documents per client policy.
6. Entering the time entry for weekly payroll for an average of 200 temporary employees.
7. Acting as a liaison between the executive team and Branch Managers to ensure all branches adhere to company policies and core values.
8. Collaborating with the internal sales team to sell company services, build the territory and develop new client partnerships.
9. Operating as the lead point of contact for all client and employee relations issues including harassment claims, injuries, complaints, etc.

Experience

7-10 Years

Level

Management

Education

GED

Description :

1. Responsible for 18-22 stores in various markets in Queens, upstate New York, Bronx.
2. Trained, developed and led Performance Managers and Store Managers to attain the company's goals for customer service, sales, and profit.
3. Supported and coached the training of all Store Managers on workload planning.
4. Recruited and hired qualified individuals, trained and provided feedback.
5. Maintained effective communication, both verbal and written with store operations, real estate development, business development partners and Regional Vice President.
6. Worked with offsite program managers to add 22.5% more cube space for pickable products throughout the site as the business grew.
7. Met customer demand and cut off deadlines 98% of the time while on site no matter the barrier.
8. Trained and promoted 8 associates that grew within or to other sites in leadership roles.

Experience

10+ Years

Level

Consultant

Education

MS

Description :

1. Responsible for meeting or exceeding the approved revenue, and profit plan, and analyzing monthly P&L.
2. Developed and implemented plans to improve productivity and efficiency within the local operation.
3. Utilized result based forecasting to effectively schedule team members on job assignment based on productivity and skill level.
4. Promoted sales efforts on both new and existing accounts by delivering a high level of customer service.
5. Fostered relationships with local stores, district, and loss prevention managers.
6. Ensured consistent high-level customer service and profitability by scheduling/confirming the qualified.
7. Minimized workers compensation costs by creating a culture of safe work behaviors.
8. Effectively organized, prioritized plans and executed tasks within required time frames (employees job.
9. Scheduled performance appraisals, email responses/communication, team training, and development.

Experience

2-5 Years

Level

Junior

Education

MS