Assistant Banking Center Manager Resume Samples

It is the duty of an Assistant Banking Center Manager to support the bank manager in leading the sales and service teams with the motive of providing excellent customer service and business goals. The other core duties are listed on the Assistant Banking Center Manager Resume as follows – building relationship with bank customers, developing branch staffing schedule, assisting in recruitment and performance management duties, taking responsibility for routine operations, supporting in coordinating with headquarters and other centers; monitoring bank issues and conducting remedial actions to maintain standards, and responding to client concerns.

The most sought-after skills for the post include the following – exceptional communication skills; excellent leadership skills, the ability to work under pressure and be responsible to the higher authorities; and good at interviewing and tactful. A degree in some administrative courses and work experience is the minimum expectation.

Assistant Banking Center Manager Resume example

Assistant Banking Center Manager Resume

Summary : To oversee and directs activities of banking center staff to ensure banking center performance meets or exceeds goals service, sales, financial and operations.Leads service and sales management effort. Manages, develops, coaches and motivates staff for optimum performance, holding staff accountable for results.

Skills : Operations Management, People Management.

Description :

    1. Responsible for leading and coaching teams on the proper behaviors, sales techniques, service expectations, and compliance guidelines.
    2. Developed action plan for Tellers to achieve referral goals; resulting in the achievement of Gold, Silver, and Bronze awards for being Top Ten in the nation, 2 semesters in a row.
    3. Performed audit/compliance procedures and achieve above-average results to ensure a risk-focused environment.
    4. Recognized with numerous Global Recognition awards in both Customer Service and Sales growth.
    5. Mentored Personal Banker on their Individual Development Plan through coaching and training; resulting in his promotion to Assistant Manager.
    6. Personal Banker Responsible for generating business and deepening customer relationships.
    7. Developed a portfolio to maintain current customers and build other customer relations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Finance


Assistant Banking Center Manager Resume

Objective : Manager with strong leadership skills, consistently achieved branch goals. Developed exceptional office personnel. A fostered environment of operational and service excellence.

Skills : Banking, Management, Customer Service, Sales.

Description :

    1. Supervised operations to ensure regulatory and policy compliance.
    2. Tracked Banking Center performance and monitored associate work schedule.
    3. Created weekly, monthly, and quarterly reports.
    4. Handled customer inquiries and complaints.
    5. Provided financial counseling and sold bank products.
    6. Counseled mortgage and home equity loan applicants for pre-qualification.
    7. Processed personal, auto, home equity, and mortgage loan applications.
    8. Performed personal, auto, and home equity loan closings.
    9. Monitored the completion of loan applications and closings originated in the branch.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
MBA In Finance


Assistant Banking Center Manager/Executive Resume

Headline : To Implement sales and service programs within the banking center to promote retention, expansion, and acquisition of customer relationships. Leads and actively participates in business development activities for both consumer and small business.

Skills : Problem Resolution, Adaptability, Strong Work Ethic, Time Management.

Description :

    1. Served as the Assistant Banking Center Manager in charge of monitoring and evaluating all employees.
    2. Managed the Operations side of the Banking Center.
    3. Handled multiple assignments and work under pressure both independently and as part of the team to prepare the Banking Center for its annual audit.
    4. Supervised all monetary transactions coming in and out of Banking Center.
    5. Experienced in organizing and establishing new Banking Centers.
    6. Took home equity and mortgage loan applications along with unsecured, auto, and land loans quoted rates and closed loans with customers.
    7. Established staffing schedules, teller recruiting, and other banking center resources to ensure proper coverage (for more than 20 associates).
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Finance

Assistant Banking Center Manager III Resume

Headline : Seeking a position that would allow the opportunity to use analytical and technical skills to improve processes and contribute to the development and growth of the company strategies.

Skills : Project Management, Problem Resolution, Client Relationship Management.

Description :

    1. Led banking center to be top ten in sales and professional treatment 5 consecutive quarters.
    2. Lead and developed a team of 10 tellers who are regionally ranked in the top 25% for performance.
    3. Responsible for the review and documentation of accounts receivable and payable, managing shipments of currency in and out up to 1 million dollars.
    4. Experienced with development, completion, review, and reconciliation of new account contracts disclosures for consumer and small business clients.
    5. Maintained the highest level of professionalism and highly effective communication skills verbal and written acting as a liaison between banking center staff and market management.
    6. Communicated with impact to the banking center team to effectively execute the line of business initiatives by setting goals, action plans, and consistent models of accountability.
    7. Maintained privacy and confidentiality for client information and internal and proprietary information.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Finance

Jr. Assistant Banking Center Manager Resume

Objective : Accomplished and energetic member of management with a solid history of achievement in sales. Motivated leader with strong organizational skills and prioritization abilities.

Skills : Cash Handling, Management, Office Management, Customer Service.

Description :

    1. Hired, trained, and managed up to eight bank tellers and one supervisor, overseeing day-to-day operations and customer service interactions.
    2. Monitored daily teller overages and shortages and responded with appropriate corrective action.
    3. Performed random cash audits on an ongoing basis for every teller and the teller supervisor.
    4. Used audit results to implement training, coaching, feedback, and performance evaluations.
    5. Ensured full compliance with all retail banking procedures required to successfully pass annual internal audits.
    6. Increased banking center net income by maintaining teller focus on procedures required to avoid customer identity theft and passing of fraudulent checks.
    7. Supported Branch Manager functions as needed when the Branch Manager was absent.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Management

Assistant Banking Center Manager II Resume

Headline : Responsible for all areas of people management including recruiting, development, engagement, and performance management. Assesses local market conditions and identify current and prospective sales opportunities.

Skills : Customer Service, Critical Thinking, Sales.

Description :

    1. Worked hand and hand with Manager in Actively recruiting and oversaw training for all new branch employees.
    2. Performed Overdraft Reporting and other cash count reporting, managed teller schedule to real-time transactions in the branch.
    3. Coached sales play with platform staff.
    4. Implemented annual performance appraisals for all branch staff.
    5. Interviewed an average of 12 mortgage loan applicants per month.
    6. Educated customers on a variety of loan products and available credit options.
    7. Executed the loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information, and flood.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Finance

Assistant Banking Center Manager I Resume

Headline : Banking Manager and operations executive with a strong background in customer relationship management, staff productivity, and budgetary oversight. Experience includes recruitment, staff management, training, and assessment. Able to supervise high-profile projects and teams under a tight budget and deadline restrictions.

Skills : Public Speaking, Operations Management.

Description :

    1. Contacted customers, businesses, communities, and civic organizations to promote goodwill and generate new business.
    2. Interviewed customers to obtain information and explain available financial services.
    3. Explained, promoted and sold products and services inside and outside the bank office.
    4. Actively sought group banking events with large businesses within 15 to 20 miles of the branch.
    5. Actively promoted the customer referral program.
    6. Responsible for coaching, counseling, motivating and developing a solid team.
    7. Trained staff in customer service, banking procedures, and sales.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Business Administration In Finance

Assistant Banking Center Manager/Representative Resume

Headline : Results-oriented professional with over 15 years of consistent success in increasingly responsible management positions within the financial services industry. Enthusiastic and proven leader with strong team-building skills focused on delivering extraordinary client care, operational excellence and growing client base.

Skills : Cash Handling, Customer Service, Management, Marketing.

Description :

    1. Provided direction and leadership to Banking Center staff with emphasis on achieving sales goals, remarkable customer service, and teamwork.
    2. Assisted Banking Center Manager with the coordination of sales strategies and sales meetings.
    3. Developed and managed a high-performing team by managing the Human Resources processes which included hiring, training, disciplinary actions, performance appraisals, individual development, career development, retention and timecard management.
    4. Responsible for developing and implementing a successful program to increase sales and service with an emphasis on holding self and staff accountable for daily, weekly, monthly commitments.
    5. Developed in-depth knowledge of retail and business products and services to support loan and deposit growth to both existing clients and prospects.
    6. Responsible for the management of the branch in the absence of the Branch Manager.
    7. Performed monthly internal audits to ensure that all policies and procedures were followed and executed as set forth by the company Code of Ethics.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Finance

Assistant Banking Center Manager//Supervisor Resume

Objective : To secure a position as a valued member of the company that leverages achievements, skills, energy, and talent. Examine, evaluate, and process loan applications for customers following established procedures for safekeeping and control of assets, records, loan collateral, and securities.

Skills : Sales Management, Risk Analysis, Operations Management.

Description :

    1. Assisted with staffing and hiring through conduct of behavioral interview.
    2. Significantly improved the training, morale, and operations of the Banking Center team through ongoing coaching and mentoring.
    3. Facilitated weekly staff meetings to ensure employees had a clear understanding of bank policies and procedures.
    4. Actively managed the overall operations of the Banking Center, to include scheduling, inventory control, cash management, accounts payable, and public relations.
    5. Provided extensive technical training to staff members as the bank infrastructure was updated.
    6. Documented and distributed Meeting Minutes to applicable personnel.
    7. Maintained all personnel files and updated as required.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Finance

Assistant Banking Center Manager Resume

Summary : To leverage my extensive years of people leadership, proven ability to improve team performance, and acute ability to leverage partnerships across a matrix organization to obtain a leadership role in a fast-paced business environment.

Skills : Team Building, Customer Service, Business Development, Risk Management.

Description :

    1. Generated loans and deposit products to consumers and small business customers and developed a strong individual client base and portfolio.
    2. Generated, maintained and serviced relationships with consumer and small business customers and prospects.
    3. Assisted the Retail Banking Center Manager in providing direction and leadership to banking center employees with emphasis on achieving sales goals, remarkable customer service, and teamwork.
    4. Developed and managed a high-performing team.
    5. Ensured compliance with applicable federal, state and local laws and regulations; and Company policies and procedures.
    6. Ensured compliance and completion of necessary compliance related training.
    7. Supervised all teller/banker duties to ensure productivity.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In Business Economics